JivoChat Features

Based on 39 JivoChat reviews and verified by the G2 Product R&D team. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Based on 39 JivoChat reviews and verified by the G2 Product R&D team. Delivers notifications to both sides of the conversation.

Sends automated emails to further engage clients and potential clients. 36 reviewers of JivoChat have provided feedback on this feature.

Based on 38 JivoChat reviews and verified by the G2 Product R&D team. Allows for live chat to be enabled within the app for customer help.

Allows agents to join a customer's browser session and navigate through the website with them.

Based on 39 JivoChat reviews and verified by the G2 Product R&D team. Allows users to customize chat colors, text, logos, and branding.

Based on 38 JivoChat reviews and verified by the G2 Product R&D team. Archives conversations in a separate location for later reference.

Based on 36 JivoChat reviews and verified by the G2 Product R&D team. Enables employees to denote potential customers.

Establishes a knowledge base for employee reference during conversations. This feature was mentioned in 38 JivoChat reviews.

Based on 37 JivoChat reviews and verified by the G2 Product R&D team. Provides a central location for help requests, helping employees respond sooner.

Based on 38 JivoChat reviews and verified by the G2 Product R&D team. Allows for the creation of profiles for contacts and customers.

Customize your chat workflows with rules and automations.

Control who the chatbot converses with (and when).

Has the ability to connect interlocator with a human agent when the need arises.

Can provide interlocators with menus, through which they can choose a relevant response.

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.

Provide tools for live chat on one's website.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

Has the ability to customize look and feel of chatbot to match` company branding.

Gives user the ability to analyze conversations with the chatbot and see its performance.

Allows users to test the efficacy of various responses through A/B testing.

Allows for varying access to chatbot and admin settings, depending on user, their role, etc.

Can collect and store information from interlocators, such as email, phone number, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs.