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Compare JivoChat and tawk.to 
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At a Glance
Market Segments
Mid-Market (66.0% of reviews)
Small-Business (73.9% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
JivoChat
Star Rating
(51)4.6 out of 5
Market Segments
Mid-Market (66.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about JivoChattawk.to
Star Rating
(195)4.5 out of 5
Market Segments
Small-Business (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansJivoChat vs tawk.to
When assessing the two solutions, reviewers found JivoChat easier to use, set up, and administer. Reviewers also preferred doing business with JivoChat overall.
- Reviewers felt that JivoChat meets the needs of their business better than tawk.to.
- When comparing quality of ongoing product support, reviewers felt that JivoChat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of tawk.to over JivoChat.
Pricing
Entry-Level Pricing
JivoChat
No pricing availabletawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
JivoChat
No trial information availabletawk.to
Free Trial is available
Ratings
Meets Requirements
9.3
39
9.1
168
Ease of Use
9.6
40
9.1
168
Ease of Setup
9.5
29
9.2
83
Ease of Admin
9.5
29
9.1
77
Quality of Support
8.9
41
8.4
137
Has the product been a good partner in doing business?
9.1
29
9.0
66
Product Direction (% positive)
8.8
40
9.0
161
Features by Category
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
6.4
11
Communication
9.6
39
|
Verified
9.2
135
|
Verified
9.2
39
|
Verified
8.9
136
|
Verified
9.4
36
8.0
100
|
Verified
9.3
38
|
Verified
8.9
118
|
Verified
7.4
7
8.3
41
Internal Use
9.3
39
|
Verified
8.5
124
|
Verified
9.5
38
|
Verified
8.8
123
|
Verified
8.8
36
|
Verified
8.4
113
8.2
38
8.6
116
|
Verified
9.2
37
|
Verified
8.7
111
|
Verified
9.3
38
|
Verified
8.3
112
|
Verified
Reviews
Reviewers' Company Size
JivoChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.6%
Computer & Network Security
10.6%
Oil & Energy
6.4%
Retail
4.3%
Marketing and Advertising
4.3%
Other
31.9%
Computer Software
12.2%
Information Technology and Services
11.2%
Marketing and Advertising
8.5%
Internet
5.3%
Education Management
4.3%
Other
58.5%
Alternatives
Discussions
Is JivoChat legit?
2 Comments
PO
It is! Definetly brings us more than we expect.Read more
JivoChat has no more discussions with answers
What is tawk.to used for?
1 Comment
AS
It's a live chatting software used on the website to interact with clients mostly.Read more
tawk.to has no more discussions with answers
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