Jitterbit Reviews & Product Details

We've been using Jitterbit in production for several years and have nothing but positive experience with it. On the one occasion we've needed support (log4j mitigation) the team was available and helpful. Review collected by and hosted on G2.com.

No downsides to report other than it's a paid service rather than free -- but you do get what you pay for. Review collected by and hosted on G2.com.

The solution worked fine for most of our needs, once I had a good grasp on it. Support WAS always helpful, even when I tested their knowledge. Review collected by and hosted on G2.com.

While they have evolved the solution to support EDI, Message Queueing, and API integrations, they have not evolved the day-to-day data integration side, making data transformation easier with different data types or continuing support for the desktop Design component on Mac computers. Unfortunately, the people who cared about managing partnerships have left the company. The organization's spirit is not customer-first anymore, and this has led our company in a different direction. Their leadership seemed to think that losing a customer, especially a small one, was something the equity firm that now manages them would not lose sleep over. This is sad because we had a good four-year run with them and are on the verge of expanding and utilizing more of the solution. Review collected by and hosted on G2.com.

Good at communicating, following up and attempting to troubleshoot issues. Review collected by and hosted on G2.com.

Unable to resolve issues, despite numerous attempts Review collected by and hosted on G2.com.

The data-centric development approach to Vinyl development makes it easy for business experts with technical saavy to implement solutions easily. Vinyl makes every single part of the SDLC easy and fun. The consultants at Jitterbit set an unprecedented bar of professionalism and expertise. I've learned so much working alongside their consultants- not only about software solutions, but about how to deeply listen to stakeholders. Review collected by and hosted on G2.com.

No code branching or source control makes selling it to IT Leadership challenging. From a developer perspective though, it is rarely an issue, given how easy Vinyl is to use! Review collected by and hosted on G2.com.

It is a very flexible and easy to use platform. It has the ability to scale with our business. Review collected by and hosted on G2.com.

There is absolutely nothing I dislike about Vinyl. It is perfect for our business! Review collected by and hosted on G2.com.

1. Cloud based platform

2. Breadth of integration capabilities

3 Private agents IF needed to connect to those systems where there is no other option.

4. Pre-built connectors

5. Scalability

6. Ease of migrating from test to production

7. Customer Support Review collected by and hosted on G2.com.

1. Private agents should be used only if you really need them. If you can just stay with cloud based integrations, that is better.

2. There are a lot of options. You have to understand the trade-offs in picking the way you want to integrate with different systems. Review collected by and hosted on G2.com.

Jitterbit makes integration with Salesforce easy. I've been using Jitterbit for almost a year now and everything works smooth. The mapping interface is the BEST. Scheduled operations very helpful. Support team is very responsive and willing to spend extra time helping you solve issues. Review collected by and hosted on G2.com.

So far we have no complaints about the product Review collected by and hosted on G2.com.

Vinyl's secret sauce is its ability to connect to many different data connections and bring them into a single streamlined interface. Using one IDE for links to APIs, SFTP, Veeva, etc., has increased our speed and flexibility in delivering complex solutions.

The Vinyl model of unlimited Apps/unlimited users has also been great. It has given us the capability to deliver many great projects in Vinyl. Review collected by and hosted on G2.com.

Vinyl has a learning curve, but nothing is more extreme than any other platform. However, some features are not intuitive and are not always fully documented. In hotfixes and significant upgrades to the platform, there have been changes to features/controls in the IDE that weren't communicated. Review collected by and hosted on G2.com.

Jitterbit simplifies the creation of integrations between multiple data points. We were able to start integrating data points the first day of implementation and have multiple integrations that run multiple times a day without issue. While the majority of the integrations can be created without an issue, the occasional integration may be more challenging, in those situations, Jitterbit's support team is amazing and extremely supportive and helpful in resolving issues. I have worked with Jitterbit on multiple levels, first as a user, then the administrator, and now as the executive sponsor and at each level Jitterbit has delivered. Review collected by and hosted on G2.com.

I don't have any complaints, I have found that Jitterbit is competitively priced and provides excellent customer support. Review collected by and hosted on G2.com.

The ease of connecting apps. It's an easy way to send data to Salesforce without using a lot of SF's old or complex syncing tools Review collected by and hosted on G2.com.

Well it's gotten much better, but there was a time when creating and using the operations was a headache because sometimes the mapping would break, errors would be really hard to decipher, and it took a crazy amount of time for large projects. But it's gotten faster, the mapper seems easier, and things are better. Review collected by and hosted on G2.com.