1. [Home](https://www.g2.com/) 2. ... 3. [Chatbots Software](https://www.g2.com/categories/chatbots) 4. [Jetlink Conversational AI Platform Discussions](https://www.g2.com/products/jetlink-conversational-ai-platform/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_abe6768b6ef43ac5fbf818b106aa7ad2/jetlink-conversational-ai-platform.png "Product Avatar Image") ](/products/jetlink-conversational-ai-platform/reviews) [ Jetlink Conversational AI Platform ](/products/jetlink-conversational-ai-platform/reviews) (77)4.9/5 Our virtual assistants automate and streamline the customer journey on digital and voice-based channels. They cater to the commonly asked questions/requests or can handover to live agents seamlessly resulting in greater customer satisfaction. Dialogue management with machine learning Assistants built on Jetlink can hold meaningful conversations with users - multi-step conversations that remember context and integrate business logic. Cutting Edge NLU Jetlink's NLU provides the technology to understand messages, determine intent, and capture key contextual information. Supports multiple languages, and both pre-trained and custom entities. Omnichannel Meet customers where they are: website or app, common messaging apps such as WhatsApp, or create a custom channel. Security & Privacy Keep customer data secure with on-prem or private cloud deployment. Build GDPR-compliant AI assistants. Customer Success team Best-in-class managed service designed specifically for chatbots. We monitor, train and refine your chatbots for the best customer experience Show More * * * ### 94.0 Nps Score Already have Jetlink Conversational AI Platform? ### All Jetlink Conversational AI Platform Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Jetlink Conversational AI Platform used for? ](/discussions/what-is-jetlink-conversational-ai-platform-used-for) What is Jetlink Conversational AI Platform used for? 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