Our virtual assistants automate and streamline the customer journey on digital and voice-based channels. They cater to the commonly asked questions/requests or can handover to live agents seamlessly resulting in greater customer satisfaction.
Dialogue management with machine learning
Assistants built on Jetlink can hold meaningful conversations with users - multi-step conversations that remember context and integrate business logic.
Cutting Edge NLU
Jetlink's NLU provides the technology to understand messages, determine intent, and capture key contextual information. Supports multiple languages, and both pre-trained and custom entities.
Omnichannel
Meet customers where they are: website or app, common messaging apps such as WhatsApp, or create a custom channel.
Security & Privacy
Keep customer data secure with on-prem or private cloud deployment. Build GDPR-compliant AI assistants.
Customer Success team
Best-in-class managed service designed specifically for chatbots. We monitor, train and refine your chatbots for the best customer experience