IXACT Contact Real Estate CRM Reviews & Product Details

IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%.

Seller

IXACT Contact Solutions

Discussions

IXACT Contact Real Estate CRM Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Rich Gaasenbeek (Co-founder and CRO, IXACT Contact Solutions Inc., real estate CRM & marketing made easy.)

Pricing

Pricing provided by IXACT Contact Real Estate CRM.

IXACT Contact CRM

$38.00

Per Month

IXACT Recruiter CRM

$85

per month (Annual Plan)

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 268 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

IXACT Contact Real Estate CRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IXACT Contact Real Estate CRM, and what problem is it built to solve?

IXACT Contact Real Estate CRM is real estate CRM and marketing automation software designed to help real estate professionals manage client relationships and marketing. It brings together contact and marketing workflows with tools for project and task management, listings, websites, social media, and mobile access.

What languages does IXACT Contact Real Estate CRM support?

IXACT Contact Real Estate CRM supports 1 language: English.

What company sizes and industries is IXACT Contact Real Estate CRM the best fit for?

IXACT Contact Real Estate CRM is most represented among smaller real estate businesses, especially small-business users. The strongest reviewer-reported segments are:

Company size — Small Business: The clearest concentration is among businesses with 50 or fewer employees.
Industry — Real Estate: Real estate is the dominant reported industry.
Company size — Mid-Market: Businesses with 51–1,000 employees are also represented.

How long does it take to implement IXACT Contact Real Estate CRM across a team?

Implementation is most often reported as taking less than a month, with some teams getting started in less than a day. Longer timelines also occur, so the effort can vary with the setup.

What customer support options does IXACT Contact Real Estate CRM provide, and how do users find the overall support experience?

Support is described as helpful and responsive, particularly when users need patient, step-by-step guidance. The experience is not uniformly smooth: some users have encountered delays or needed substantial help during setup.

What is the experience like for teams switching to IXACT Contact Real Estate CRM from another tool?

Switching to IXACT Contact Real Estate CRM has often meant moving from another real estate CRM, a spreadsheet, or a general contact-management setup to a system with more real-estate-focused follow-up and marketing tools. Users describe choosing it for simpler navigation, better value, more useful email campaigns and newsletters, or a closer fit for real estate work; the move can involve importing and cleaning contact data and taking time to configure plans and workflows.

What features or capabilities could make IXACT Contact Real Estate CRM even more useful?

IXACT Contact Real Estate CRM could be more useful with a smoother mobile experience and a more modern, intuitive interface. The recurring improvement opportunities include:

Mobile access: Make the app more capable and easier to navigate for day-to-day work away from a computer.
Integrations and syncing: Connect more readily with other business tools, email, calendars, and websites to reduce manual updates.
Communication and marketing: Expand texting and campaign options, and give users more flexibility in designing emails and newsletters.
Contact workflows: Improve search, reporting, filtering, and bulk actions so teams can find and manage contact records more efficiently.

G2 reviews are authentic and verified.

Here's how.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/23/2021

"CRM Lead Generator"

5/5

What do you like best about IXACT Contact Real Estate CRM?

The support, ongoing updates, customized newsletters. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I would like to see how websites could be linked to IXACT. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi there! Thanks for your great feedback! Please give our Customer Support team a call so they can help you out with your website! :)

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/17/2021

"Great platform, very user friendly"

4.5/5

What do you like best about IXACT Contact Real Estate CRM?

I the interface and the templated workflow, emails and letters Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Would like to see a list of clients that have subscribed to drip campaign or newsletter. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Thanks for your great feedback! Please give our Customer Support team a call! :)

Tony L.

Realtor

Small-Business (50 or fewer emp.)

8/26/2020

"Ixact Contact Is A Great Database Management System"

5/5

What do you like best about IXACT Contact Real Estate CRM?

The software is easy to use with some great capabilities. I have been able to stay in touch with my database automatically without having to worry about myself emailing my clients. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I have not found anything I dislike about Ixact Contact. If I ever have a question, I call and get the answers I need on the spot. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Thanks for your great feedback Tony!

Rosi M.

Real Estate Agent

Small-Business (50 or fewer emp.)

2/16/2021

"is a friendly user CRM"

4.5/5

What do you like best about IXACT Contact Real Estate CRM?

I like that it has the power to remind me events Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

nothing that i dislike. Maybe the configuration Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi Rosi,

Thanks for the great feedback! Please give our Customer Support team a call with any questions you may have! :)

Suzan S.

Real Estate Agent

Enterprise (> 1000 emp.)

12/9/2020

"Great Tool for Success!"

5/5

What do you like best about IXACT Contact Real Estate CRM?

The most helpful thing about IXACT is that everything is in one place. Contacts, scheduling, reminders, client business plans, notes, etc. It’s also very user friendly. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

The least helpful thing about IXACT is that the app isn’t as sophisticated as the actual Software. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi Suzan,

Thanks for you awesome feedback! We are always working on improving our features and will definitely keep you posted when we make more updates to our app. We appreciate your honest response! :)

Verified User in Real Estate

Mid-Market (51-1000 emp.)

12/10/2020

"Needs Facelift ASAP"

2.5/5

What do you like best about IXACT Contact Real Estate CRM?

It's free from my brokerage. If it wasn't free, I would pay for a different one. Free website. It's worth what I pay for it. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

No iPad App. Phone app sucks. Very clunky website. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hello! Thanks for your feedback. We are sorry to hear you aren't enjoying some of our features. We are working on making updates to our CRM and will hopefully roll out some changes in 2021! Please contact our Customer Support team if you run into any issues in the meantime. :)

Corie F.

Small-Business (50 or fewer emp.)

8/26/2020

"Great contact management program"

5/5

What do you like best about IXACT Contact Real Estate CRM?

They send out monthly emails on my behalf Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

It would appear that you want me to say a whole lot about what I don’t like about exact in order to complete the survey, however I don’t have a lot to say in terms of negative comments. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Thank you so much Corie! We are thrilled you're enjoying our CRM.

Edward A.

Small-Business (50 or fewer emp.)

7/7/2020

"My review of Ixact Contact"

5/5

What do you like best about IXACT Contact Real Estate CRM?

It is very easy to use and navigate. Not a big learning curve. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I have not yet really found anything I didn't like. Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

There are a lot of other products out in the marketplace. I have looked at many of them and tried many. This was the one that really seemed to work best for me. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

I am using it to manage my own clients and also manage my brokerage. One place for everything I need. I have also been able to use it for my Real Estate School I also own. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Thanks for your great review, Edward! We are glad IXACT Contact is working out for you.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/16/2021

"pretty good crm"

4/5

What do you like best about IXACT Contact Real Estate CRM?

Store my clients data all in one place... Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

There's no easy way on the front page of a contact to review notes. There's also no clear visual separation between important tasks vs normal tasks other than the word. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

We appreciate your feedback! Please give our Customer Support team a call should you have any questions and they'll give you a hand!

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/16/2021

"Superior functionality and user friendly!"

5/5

What do you like best about IXACT Contact Real Estate CRM?

I set up alerts for new contacts & engagement, as well as the newsletter - makes it fast and easy. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I could be so much better if I would use more of the functions available. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Thanks for the great feedback! We offer a variety of features in our real estate CRM, so please give our Customer Support team a call with any questions you may have and if you need help getting started! :)