IXACT Contact Real Estate CRM Reviews & Product Details

I love that it allows me to access the info on website and also via app. I think is great to be able to have a platform where I can keep my client database organized. It has ability to keep my calendar with all my appointments and tasks. The best thing is of course being able to keep in touch with my clients with the monthly newsletter. The content is great and updated. Review collected by and hosted on G2.com.

I don’t dislike anything about it, but wish that it would have a section where I can list out all the investment properties that clients have. Review collected by and hosted on G2.com.

Ixact was easy to set up and use right away. The account rep walked me through the features, but I was able to get started very quickly using the standard format, and customized it for my needs with no trouble. Review collected by and hosted on G2.com.

The goal tracking doesn't take into account any customized functions, so it's not as useful. I would also like more integrations with other solutions we use. I have to manually update new contacts and changed information from a separate database, which could easily be connected for near real time changes. Review collected by and hosted on G2.com.

I've been using Ixact for 10 years. Ixact was easy to set up. I was able to import my client database with ease. Ixact does offer this service included with their fees, but I chose to do it myself. This database is well laid out. The features of what they offer within the CRM is easy to find. There is a wide variety of sorting capabilities that meet my needs. Review collected by and hosted on G2.com.

There's nothing I dislike about Ixact. I've been using it a long time. Review collected by and hosted on G2.com.

The website feature was convenient and well priced. Review collected by and hosted on G2.com.

Automatically generated articles on the website lack knowledge/pull for the average person who may end up on my website Review collected by and hosted on G2.com.

I think that the monthly newsletters are great. You can personalize them, add your own articles, change the order of the articles, and select who receives the newsletter. Review collected by and hosted on G2.com.

There isn't much to dislike overall. The only experience that I remember not liking, is that I had left a message for someone to call me back, and it took too long (in my opinion) to finally get an answer to my question. Review collected by and hosted on G2.com.

The dashboard is easy to use and navigate. It is also fast as compared to other CRMs in the market. The Drip emails are also well and professionally written which goes to clients depending upon the activity plan set. It also has a reporting & Setting Goals functionality for yourself. I also like the fact that it integrates well with other tools like Zapier which makes my tasks a lot easier. It also has SMS/ Text messages & IDX functionality which is very important (both at additional cost). Review collected by and hosted on G2.com.

There is a limit of only 2,500 emails per month. There is option to purchase additional limit, however I think it should have minimum of 10,000 emails which is very easy to get in the basic plan of any other competitor. The CRM also provides website feature but lacks landing pages functionality. Another feature called Social stream is great for US real estate professionals, but not that great for Canada based real estate professionals. Review collected by and hosted on G2.com.

Ixact is user friendly & the customer service is great! Review collected by and hosted on G2.com.

This review that I'm doing & it's glitching which is driving me nuts. Review collected by and hosted on G2.com.

Being able to organize contacts based on what type of client they are and send emails/letters to specific types of clients. Review collected by and hosted on G2.com.

There are some forms/info for each customer that I rarely use or find necessary for what I need to know about each client. Review collected by and hosted on G2.com.

My favorite parts are the ease of use and navigation. It does what it needs to do without becoming overwhelming or bogged down. Review collected by and hosted on G2.com.

I wish there were more options for customizing the categories and colors for the clients. Review collected by and hosted on G2.com.

The auto post option for social media is fantastic. Review collected by and hosted on G2.com.

I wish my listings would auto populate from CREA. Review collected by and hosted on G2.com.