IXACT Contact Real Estate CRM Reviews & Product Details

IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%.

Seller

IXACT Contact Solutions

Discussions

IXACT Contact Real Estate CRM Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Rich Gaasenbeek (Co-founder and CRO, IXACT Contact Solutions Inc., real estate CRM & marketing made easy.)

Pricing

Pricing provided by IXACT Contact Real Estate CRM.

IXACT Contact CRM

$38.00

Per Month

IXACT Recruiter CRM

$85

per month (Annual Plan)

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 268 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

IXACT Contact Real Estate CRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IXACT Contact Real Estate CRM, and what problem is it built to solve?

IXACT Contact Real Estate CRM is real estate CRM and marketing automation software designed to help real estate professionals manage client relationships and marketing. It brings together contact and marketing workflows with tools for project and task management, listings, websites, social media, and mobile access.

What languages does IXACT Contact Real Estate CRM support?

IXACT Contact Real Estate CRM supports 1 language: English.

What company sizes and industries is IXACT Contact Real Estate CRM the best fit for?

IXACT Contact Real Estate CRM is most represented among smaller real estate businesses, especially small-business users. The strongest reviewer-reported segments are:

Company size — Small Business: The clearest concentration is among businesses with 50 or fewer employees.
Industry — Real Estate: Real estate is the dominant reported industry.
Company size — Mid-Market: Businesses with 51–1,000 employees are also represented.

How long does it take to implement IXACT Contact Real Estate CRM across a team?

Implementation is most often reported as taking less than a month, with some teams getting started in less than a day. Longer timelines also occur, so the effort can vary with the setup.

What customer support options does IXACT Contact Real Estate CRM provide, and how do users find the overall support experience?

Support is described as helpful and responsive, particularly when users need patient, step-by-step guidance. The experience is not uniformly smooth: some users have encountered delays or needed substantial help during setup.

What is the experience like for teams switching to IXACT Contact Real Estate CRM from another tool?

Switching to IXACT Contact Real Estate CRM has often meant moving from another real estate CRM, a spreadsheet, or a general contact-management setup to a system with more real-estate-focused follow-up and marketing tools. Users describe choosing it for simpler navigation, better value, more useful email campaigns and newsletters, or a closer fit for real estate work; the move can involve importing and cleaning contact data and taking time to configure plans and workflows.

What features or capabilities could make IXACT Contact Real Estate CRM even more useful?

IXACT Contact Real Estate CRM could be more useful with a smoother mobile experience and a more modern, intuitive interface. The recurring improvement opportunities include:

Mobile access: Make the app more capable and easier to navigate for day-to-day work away from a computer.
Integrations and syncing: Connect more readily with other business tools, email, calendars, and websites to reduce manual updates.
Communication and marketing: Expand texting and campaign options, and give users more flexibility in designing emails and newsletters.
Contact workflows: Improve search, reporting, filtering, and bulk actions so teams can find and manage contact records more efficiently.

G2 reviews are authentic and verified.

Here's how.

Flint A.

Principal Broker & Owner・REALTOR®・ABR, CLHMS-GUILD, CRS, DRS, ePRO, GRI, PSA, SRS, SRES

Small-Business (50 or fewer emp.)

8/20/2020

"The perfect CRM for Realtors"

5/5

What do you like best about IXACT Contact Real Estate CRM?

I've been using Ixact Contact since 2014 and it really does have all of the features one could ask for in a real estate CRM. It's thoughtful and easy to use, includes great tools to keep prospects top of mind, and the agent websites available through the platform are nicely done. The customer service is top-notch. I have always found the team to be responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I wish there was a section that highlighted the most recently added contacts. Trying to remember a new lead after the fact can take time. I would like to see the last 10 or so newly added contacts in their own window. I wish the iOS app was a little more modern and fleshed out. I don't use it much. Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

If you're looking for an easy to use, full-featured, real estate CRM - this is it. The agent website options, alone, make this a top-notch product. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Organizing contacts, remember when and how to stay in touch, and aggregating leads have all been important to me. I also like that it's a one stop shop for remembering birthday, move-in dates, and more! Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi Flint,

Thanks for being a loyal user of IXACT Contact and we appreciate having you on board. With regards to the issue pertaining to recently added contacts, you can always filter by date added when using Advanced Search.

Let us know if you have any other issues! :)

Frank H.

Small-Business (50 or fewer emp.)

8/20/2020

"Great CRM and super user friendly"

3.5/5

What do you like best about IXACT Contact Real Estate CRM?

I like the newsletter setups, the task lists, which can be applied and the fact, that I have a great, birds eye view on my business. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

The website component and the lead generation aspect, which in my opinion is a bit lacking. I understand, that it is a CRM first and foremost, but maybe a partnership with an existing lead gen provider would be an option. That would allow IXACT to put the option in front of their customers and let them pay for an add on or so. Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

Ensure, that you want a true CRM and not a lead gen tool. For Lead Generation purposes I would strongly recommend shopping around for additional/other solution. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

I have my data base in one place. It is efficient and effective. My email open rates from my newsletter are above industry standard, which I attribute to the content, that is being sent with the e-newsletter. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi Frank,

We strongly suggest you give our Support team a call if you haven't already. The system times out after 6 hours. Anything less than that means there may be an issue with your system or browser.

Thank you!

Stephanie G.

Small-Business (50 or fewer emp.)

8/20/2020

"Great CRM"

3.5/5

What do you like best about IXACT Contact Real Estate CRM?

I like the quick functionality of having the contact list on the right that can be filtered down by just typing in a few letters. That makes it easy to use. I also like the newsletter. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I do not like the app - it is not very user friendly. I also do not like that there is not one page where I can see all (or a lot) of my contacts to apply mass actions. It is a bit clunky at times and I do wish there was more keyboard accessibility/shortcuts available. Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

Just start using it! It will help you get organized and get back to working in real estate Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

It was the first CRM that I used so it really got me organized. I used the task features most to remind me to do certain things for each client. The problem it helped me solve was staying in touch with my sphere. The benefits I have realized are that clients remember me and know I am thinking about them because I can easily and frequently reach out. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi Stephanie,

Thanks for the review. Most web-based CRMs will not have any hot-key support as they are still just websites in the end, not installed software. You can use this keyboard shortcut to apply mass actions: Mass changes > List View.

Let us know of any other questions you have.

Thanks!

Tim O.

Owner, Real Estate Agent

Small-Business (50 or fewer emp.)

2/16/2021

"I tried a lot and am fortunate to have found IXACT"

5/5

What do you like best about IXACT Contact Real Estate CRM?

This CRM is built for real estate agents and allows us to measure what we want to in our business Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I would like to have 2-factor authentication Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Thanks for your great review Tim!

Cathie C.

Real Estate Agent

Small-Business (50 or fewer emp.)

Originally submitted 12/8/2020

"Great company to work with...they have great customer support and have so many services to offer."

4.5/5

What do you like best about IXACT Contact Real Estate CRM?

The friendly customer service department. They're always very patient with me when I call for step by step instructions on how to use the program. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Only that I still have not yet learned how to utilize all the services the company offers. This is the area that I've fallen down in. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi Cathie,

Thank you for taking the time to review our CRM! We appreciate your feedback. Please do not hesitate to watch any of our tutorial videos either on IXACTContact.com or on our YouTube channel if you should need help with any of our features. As always, please reach out to our Customer Support team who will be happy to guide you along the way! :)

David M.

Realtor

Mid-Market (51-1000 emp.)

2/16/2021

"Ixact Review"

5/5

What do you like best about IXACT Contact Real Estate CRM?

The dashboard and reminders about who to follow up with. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Nothing as of right now. I will keep this in mind for future question. Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

If you are looking for a simple, easy-to-use, CRM for real estate I highly encourage you to check out Ixact. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

I'm following up more with my contacts and getting more deals Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Thanks for your feedback David! :)

Jeff B.

Owner

Small-Business (50 or fewer emp.)

2/17/2021

"Great CRM that is very user friendly"

5/5

What do you like best about IXACT Contact Real Estate CRM?

It includes a lot of templates that make it easy for me to create messages or follow-up. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

The custom email template can be difficult to incorporate graphics. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi Jeff,

Thanks for your great feedback! Please give our Customer Support team a call if you are running into any technical issues. :)

Jeff H.

Realtor

Mid-Market (51-1000 emp.)

2/19/2021

"Very good CRM"

4.5/5

What do you like best about IXACT Contact Real Estate CRM?

Ease of Use, easy to navigate. Love the forget and go functionality of automated emails and newsletters Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Some of the menu's could be more intuitive regarding the functions that are included there Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi Jeff,

Thanks for the great feedback. Please give our Customer Support team a call and they will help you out with regards to accessing and taking advantage of our features! :)

Jason E.

Realtor

Small-Business (50 or fewer emp.)

8/18/2020

"Amazing, simply amazing!"

5/5

What do you like best about IXACT Contact Real Estate CRM?

I've used a few CRMs and I have to say this one is so simple to use, helps me stay on track and adds tremendous value to my business. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I wish a few things were more customizable and I wish they had all holiday greeting templates, currently they only have the major holidays. Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

Sign up for the free trial and use it, I am still learning the entire platform but what I've been able to do is amazing. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Keeping track of who I spoke to and when was next to impossible, now I pull up IXACT and know exactly who I need to call today and what tasks need to be taken care of. The benefit of being more efficient means I've been able to enjoy life a lot more because I'm more organized. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi Jason,

This is a great suggestion. While we only have major holiday greeting templates at the moment, we are always looking for new suggestions. Hopefully we should get more templates in the future!

Verified User in Real Estate

Small-Business (50 or fewer emp.)

5/20/2021

"Great CRM"

5/5

What do you like best about IXACT Contact Real Estate CRM?

Easy to use. Customizable tasks. Reminders sent to email Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Mobile app doesn't have the features of the website Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

edit

Hi there,

Thanks for the great feedback! Please give our Customer Support team a call at your earliest convenience. They may be reached at 1-866-265-6990.

Thank you!

Questions about IXACT Contact Real Estate CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Edie West

•

Last activity over 6 years ago

Will you be implementing a Commission Distribution function

1 Upvote

Join the conversation

Guest User

What is IXACT Contact Real Estate CRM used for?

0 Upvotes

Join the conversation

View all Discussions

Pricing Options

Pricing provided by IXACT Contact Real Estate CRM.

IXACT Contact CRM

$38.00

Per Month

IXACT Recruiter CRM

$85

per month (Annual Plan)

Broker Program

Call to Discuss

Call 1-866-665-0018 to discuss.

View More Pricing Information

IXACT Contact Real Estate CRM Comparisons

Top Producer

3.1/5(124)

Compare Now

Follow Up Boss

4.6/5(119)

Compare Now

BoldTrail

4.5/5(1,561)

Compare Now

IXACT Contact Real Estate CRM Features

Platform Features

Contact & Account Management

Opportunity & Pipeline Management

Task / Activity Management

Relationship Management

Lead Generation

Social Media Integration

Client Management

Lead Scoring

Contact Management

Lead Generation

Task Management

Marketing Automation

View More Features

Categories on G2

Real Estate CRM Real Estate Marketing

Explore More

How do Rippling admins find the setting they need when settings are spread across several active modules?Business process management software reviews How do employees select a date range for a leave request in BambooHR without back and forth?

Is a dedicated engineering document management system worth it for a small design firm?Best platforms for testing email templates across clients Pros and Cons Details

Show MoreShow Less

IXACT Contact Real Estate CRM Reviews & Product Details

Pricing

IXACT Contact CRM

IXACT Recruiter CRM

Top-Rated Alternatives

User Insights

IXACT Contact Real Estate CRM Reviews FAQs

What is IXACT Contact Real Estate CRM, and what problem is it built to solve?

What languages does IXACT Contact Real Estate CRM support?

What company sizes and industries is IXACT Contact Real Estate CRM the best fit for?

How long does it take to implement IXACT Contact Real Estate CRM across a team?

What customer support options does IXACT Contact Real Estate CRM provide, and how do users find the overall support experience?

What is the experience like for teams switching to IXACT Contact Real Estate CRM from another tool?

What features or capabilities could make IXACT Contact Real Estate CRM even more useful?

IXACT Contact Real Estate CRM Reviews (268)

IXACT Contact Real Estate CRM Reviews (268)

What do users say?

Pros & Cons

Filter Reviews

Questions about IXACT Contact Real Estate CRM? Ask real users or explore answers from the community

Pricing Options

IXACT Contact CRM

IXACT Recruiter CRM

Broker Program

IXACT Contact Real Estate CRM Features

Categories on G2

Explore More