--- title: IXACT Contact Real Estate CRM Reviews meta_title: 'IXACT Contact Real Estate CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 268 reviews by the users' company size, role or industry to find out how IXACT Contact Real Estate CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 268 scale: '5' date_modified: '2026-10-30' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

IXACT Contact Real Estate CRM Reviews & Product Details

Pricing

Pricing provided by IXACT Contact Real Estate CRM.

IXACT Contact CRM

$38.00
Per Month

IXACT Recruiter CRM

$85
per month (Annual Plan)

User Insights

Average based on 268 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

IXACT Contact Real Estate CRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IXACT Contact Real Estate CRM, and what problem is it built to solve?

IXACT Contact Real Estate CRM is real estate CRM and marketing automation software designed to help real estate professionals manage client relationships and marketing. It brings together contact and marketing workflows with tools for project and task management, listings, websites, social media, and mobile access.

What languages does IXACT Contact Real Estate CRM support?

IXACT Contact Real Estate CRM supports 1 language: English.

What company sizes and industries is IXACT Contact Real Estate CRM the best fit for?

IXACT Contact Real Estate CRM is most represented among smaller real estate businesses, especially small-business users. The strongest reviewer-reported segments are:
  • Company size — Small Business: The clearest concentration is among businesses with 50 or fewer employees.
  • Industry — Real Estate: Real estate is the dominant reported industry.
  • Company size — Mid-Market: Businesses with 51–1,000 employees are also represented.

How long does it take to implement IXACT Contact Real Estate CRM across a team?

Implementation is most often reported as taking less than a month, with some teams getting started in less than a day. Longer timelines also occur, so the effort can vary with the setup.

What customer support options does IXACT Contact Real Estate CRM provide, and how do users find the overall support experience?

Support is described as helpful and responsive, particularly when users need patient, step-by-step guidance. The experience is not uniformly smooth: some users have encountered delays or needed substantial help during setup.

What is the experience like for teams switching to IXACT Contact Real Estate CRM from another tool?

Switching to IXACT Contact Real Estate CRM has often meant moving from another real estate CRM, a spreadsheet, or a general contact-management setup to a system with more real-estate-focused follow-up and marketing tools. Users describe choosing it for simpler navigation, better value, more useful email campaigns and newsletters, or a closer fit for real estate work; the move can involve importing and cleaning contact data and taking time to configure plans and workflows.

What features or capabilities could make IXACT Contact Real Estate CRM even more useful?

IXACT Contact Real Estate CRM could be more useful with a smoother mobile experience and a more modern, intuitive interface. The recurring improvement opportunities include:
  • Mobile access: Make the app more capable and easier to navigate for day-to-day work away from a computer.
  • Integrations and syncing: Connect more readily with other business tools, email, calendars, and websites to reduce manual updates.
  • Communication and marketing: Expand texting and campaign options, and give users more flexibility in designing emails and newsletters.
  • Contact workflows: Improve search, reporting, filtering, and bulk actions so teams can find and manage contact records more efficiently.

IXACT Contact Real Estate CRM Reviews (268)

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Reviews

IXACT Contact Real Estate CRM Reviews (268)

View 1 Video Reviews
4.5
268 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Ali A.
AA
Ali A.
Realtor
Small-Business (50 or fewer emp.)
Originally submitted 8/20/2020
"iXACT in the right direction, but still far from perfection."
3.5/5
What do you like best about IXACT Contact Real Estate CRM?

Most of their system and its ability to be run on Mac OS as well as Windows. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

When I am working with a couple, I have to create two separate profiles for the husband and wife in order to see their names on my phone caller ID. This problem has been fixed in Brian Buffini's Referral Maker. The second annoying thing is that the software keeps logging me out after about 20 minutes or so in MacOS. There should be an option that I can choose the idle interval for this thing to kick in or even completely turn this auto-logoff turned off. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

Thanks for the feedback Ali. Please contact us if you run into any other issues going forward!

RW
Richard W.
REALTOR
Small-Business (50 or fewer emp.)
"Very impressed, and easy to use. I have already recommended Ixact Contact to other Realtors."
5/5
What do you like best about IXACT Contact Real Estate CRM?

It has a simple layout and feel, I love contact coach function. I like how it sends out automated e-mails. Contact coach always keeps me in contact with my client, which really like. I also like how I can change the setting to personalize it. The social intelligence function is really great as I use to see who the person is for security reasons. Also I try put as much data as I can into the system as one day my database will be something of value for when I retire, I can sell it on to other agents who wants to buy. I like that I can upgrade it to a team, because I want to have a team in the near future. I picked Ixact contact because it compared well to Propertybase CRM, but Ixact contact was cheaper and thus offered better value. Prpoertybase is a rip off, and I might of failed as a new agent because of their costs. The support team has been pretty good too at Ixact Contact. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Biggest thing I wish they could do was host e-mails, if they could do this, it would be a total solution for me. But if there was something I didn't like about Ixact contact, maybe the purple color. I am not a fan of purple. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

Thanks for the great feedback Richard! We are working to update our CRM to best serve you. Please look out in the coming months for more updates to our software! As always, please contact Customer Support if you have any questions. :)

Tana S.
TS
Tana S.
Residential Realtor
Small-Business (50 or fewer emp.)
"Fantastic all around great service and support. All your marketing"
5/5
What do you like best about IXACT Contact Real Estate CRM?

Staying organized and having all my service reps in one area Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

No advanced digital marketing platform?? Review collected by and hosted on G2.com.

MB
mike b.
Realtor
Small-Business (50 or fewer emp.)
Originally submitted 12/7/2021
"Ixact has been great for my real estate business!"
5/5
What do you like best about IXACT Contact Real Estate CRM?

The IXACT CRM platform is easy to use. It is very intuitive and laid out well. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I have not found any downsides as of yet. Review collected by and hosted on G2.com.

Wicker I.
WI
Wicker I.
Manager
Small-Business (50 or fewer emp.)
"Need a bit more info on this product"
1.5/5
What do you like best about IXACT Contact Real Estate CRM?

ease of communication and support. need a bit more of this in all other areas of our business Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

pricing is always an issue for a small business Review collected by and hosted on G2.com.

Vikrant (Vik) U.
VU
Vikrant (Vik) U.
Real Estate Broker
Small-Business (50 or fewer emp.)
"Excellent real estate marketing and lead generation products"
5/5
What do you like best about IXACT Contact Real Estate CRM?

Lead Generation

Customer service and less hassle Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Actually, nothing at all that I find so far. Review collected by and hosted on G2.com.

Shane K.
SK
Shane K.
Team Leader, REALTOR
Small-Business (50 or fewer emp.)
"Easy to use cost effective system"
5/5
What do you like best about IXACT Contact Real Estate CRM?

The iXact CRM is very user friendly. We like the ability to customize our drip campaigns. This is important since we operate a team and wanted the emails to have team messaging versus the "I" type of message that is the standard. This was important for us in our marketing strategy to best present our team to our clients.

The drip campaigns are also easy to assign to contacts which translates into our agents using them more to achieve results. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

We opted to have the website option for a custom website. Overall we like the look of the site and it is easy to manage. However, the home search functionality needs improvement. The search tool is not intuitive and is not feature rich. We are hoping to see some improvements to this feature. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

Thanks for your great feedback Shane! We will continue to make updates to our software going forward and will keep you posted of any changes! :)

Dean L.
DL
Dean L.
Realtor
Mid-Market (51-1000 emp.)
"Good CRM for new agents"
3.5/5
What do you like best about IXACT Contact Real Estate CRM?

What Ixact offers is a way to do massive emails and texts to your sphere and farms. I specifically like the contents they create for drip campaigns. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Difficulty in uploading a farm, but after a while and being coached, it's fine. Review collected by and hosted on G2.com.

Dawn M.
DM
Dawn M.
Real Estate Agent
Small-Business (50 or fewer emp.)
"Easy to Use and extremely budget friendly! Would highly recommend!"
5/5
What do you like best about IXACT Contact Real Estate CRM?

Ixact is easy to use and budget friendly. Great CRM for an amazing price and great value for your dollar. I have referred many people to Ixact contac because I love how professional my website looks, and how easy it is to add and edit contacts to my system. My website looks very appealing to current and potential customers, which is amazing for my business. I enjoy how user friendly the system is and can appreciate everything that the CRM offers as a whole. They have many add ons available to help with social media, adding a presence, creating and building relationships and the ability to integrate your contacts from other systems to the Ixact contact CRM. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

My search tool does not work very well for my clients’ needs. There have been multiple complaints from previous clients about having difficulty accessing the search function but once a search is set up through paragon, then they do not need to utilize my website any further. It is more for an online presence and to show that I am an agent available to work in the Edmonton and surrounding area. There is nothing more I don’t like about Ixact contact. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

Hi Dawn,

Thanks for your great feedback. I would encourage you to contact our Customer Support Team as soon as you can so we can get the issues you are having with the CRM sorted out ASAP.

We look forward to hearing from you! :)

KR
Kelly R.
Small-Business (50 or fewer emp.)
"Great, Affordable CRM Solution"
5/5
What do you like best about IXACT Contact Real Estate CRM?

I love that the CRM comes with a ton of out of the box content. When starting out as an agent, there is so much to building a solid business foundation, we almost always focus on the logistics and forget about the content. With IXACT you can forget about the content and still have hiqh quality content on your site and in your newsletters. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

It would be great if the text option was available to link to your actual phone number. Oftentimes, I've already begun texting a prospect so it's a bit of brand interruption when you have to use a different number. Also, the cost of the Social Stream is a bit pricey. There are other options that will post to your social media for considerably less. Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

Hi Kelly,

Thanks for your feedback! Unfortunately, mass texting tech doesn't work like this on any system. Even with an actual mass SMS provider, your own number is not used and you have to subscribe to a new phone number to use for the service. With regards to Social Stream, $20 a month is the best price on the market considering all of the benefits it offers. We don't know of any similar solutions that cost less.

Let us know if you have any other questions! :)

Questions about IXACT Contact Real Estate CRM? Ask real users or explore answers from the community

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Edie W.
EW
Edie West
•
Last activity over 6 years ago

Will you be implementing a Commission Distribution function

GU
Guest User

What is IXACT Contact Real Estate CRM used for?

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Pricing Options

Pricing provided by IXACT Contact Real Estate CRM.

IXACT Contact CRM

$38.00
Per Month

IXACT Recruiter CRM

$85
per month (Annual Plan)

Broker Program

Call to Discuss
Call 1-866-665-0018 to discuss.
IXACT Contact Real Estate CRM Comparisons
IXACT Contact Real Estate CRM Features
Contact & Account Management
Opportunity & Pipeline Management
Task / Activity Management
Lead Generation
Social Media Integration
Lead Scoring
Contact Management
Lead Generation
Marketing Automation