Hi! Thank you for taking the time to share your feedback on iSpring LMS. We’re glad to hear that you can start creating and assigning courses right away. Delivering a straightforward, user-friendly experience is one of our top priorities.

We appreciate your comment about pricing. We understand that cost is an important consideration, and we’re committed to ensuring iSpring LMS provides lasting value through continuous updates, responsive support, seamless integration with our PowerPoint-based authoring tool, and a smooth learning experience across web and mobile.

Thank you again for your thoughtful review and for choosing iSpring to support your training goals. We’re always here to help you make the most of your learning programs.

Hi!

Thank you for taking the time to leave a review and share your experience with iSpring LMS.

We’re happy to hear that the platform has been easy to use and that creating new content feels simple for your team. Making course creation straightforward is something we put a lot of focus on, so it’s great to know it’s helping with your onboarding and employee development process.

We also appreciate your feedback about the 360 review experience. If you’re open to sharing, we’d love to hear more about the kind of interactive features you’d like to see and how you’d use them in your workflow. Feedback like this helps us better understand what would be most valuable for our users.

It’s wonderful to know that iSpring LMS is helping you train new employees and keep everything documented in one place. Thanks again for your feedback, and we wish you continued success with your training programs!

Evan, thank you for your candid review and for being with us since 2020 (with roughly only 1 technical case yearly!). Your continued trust signals that we’re moving in the right direction. We appreciate you highlighting how automation has empowered and expanded your visibility. We are investing heavily in automation to deliver measurable results for our customers. For example, IMT Matcher switched to iSpring LMS and reduced training expenses by 25%. Similarly, Jazz cut training costs by 30% while training five times more employees with iSpring LMS.

Key areas where automation adds value include not only performance tracking but also recurring training - refresher courses, product updates, and ongoing skill development to keep employees up to date with the latest developments. Compliance training is especially crucial in automated healthcare contexts, where regulatory compliance directly affects safety and service quality. onboarding processes are also streamlined with automated paperwork and policy acknowledgments.

Sorry to hear that our response time was longer than you expected. For urgent inquiries, we offer 24/7 phone support, with most cases resolved in a single call. And what sets our support apart is the human touch - we don’t rely on bots. Our team takes a human-centered approach, both in our products and our service.

Hi,

Thank you for taking the time to leave this review about iSpring LMS. We’re glad to hear that iSpring LMS is helping you support important learning initiatives such as employee training, microlearning, knowledge sharing, and onboarding.

We also appreciate your feedback about the product names and storage information. We recently changed the name of iSpring Learn to iSpring LMS to make our product offering clearer and help users better understand the difference between our solutions.

To clarify: iSpring LMS is our LMS for managing, delivering, and tracking training, while iSpring Suite is an authoring toolkit designed for creating interactive online courses. We hope this updated naming makes it easier to understand how the products work together and choose the right solution for your needs.

Regarding storage capacities, we’d love to better understand the challenges you’ve experienced. Could you share more details about what was unclear or what issues you encountered? This will help us better understand your needs and provide the right guidance.

Whenever you need assistance, our Technical Support team will be happy to help. You can reach them at support@ispring.com.

Thank you again for your valuable feedback and for helping us improve the iSpring experience for our users.

Kira, thank you for sharing your valuable feedback about your experience with iSpring Learn. We're delighted to hear that you appreciate the platform's interface and its capabilities for creating high-quality courses. It's heartwarming to know that both Alexandras and Damian were able to provide the support you needed, especially during those urgent moments. We understand how crucial it is to have timely assistance, and we're glad to hear they were there for you.

Your suggestions regarding the report formats and the flexibility of the organizational chart are insightful, and we are committed to enhancing these features in future updates. We're also aware of the challenges you've faced with our software on Mac systems, and we apologize for inconvenience caused. We truly value your input and hope to create a better, more flexible experience for you and all our users. Thank you again for your truly constructive feedback and for being a part of our community!

May you be successful in what you are doing :)