Hi Varsha,

Thank you so much for taking the time to share your detailed feedback with iSpring LMS.

We’re happy to hear that you enjoy the user interface, ease of use, and the onboarding experience. It’s also wonderful to know that Tatiana from our Technical Support team was able to support you throughout the process. We’ll make sure your kind words reach her.

We also really appreciate your thoughtful feedback about quizzes and the retake experience. Your point about respecting learners’ time and allowing them to focus only on the questions they missed is very valuable. We understand how important it is to make training efficient, especially for busy teams, and we’ve shared your suggestion with our Product team for consideration.

Thank you again for your trust and for helping us improve iSpring LMS. We’re always here if you need any support!

Hi!

Thank you for taking the time to share such detailed feedback.

It’s great to hear that iSpring LMS and our support team have been a positive experience for you, and that creating SCORM-based training materials fits well into your workflow.

You also mentioned the need for automatically generated editable captions for recorded videos with audio. That’s a helpful suggestion, especially for making video content easier to produce and edit.

In addition, your feedback on backup and export options is very clear. Being able to preserve not only course content but also the structure of courses and learning tracks, as well as export them in SCORM or HTML format, would make content management and reuse much more flexible.

Your point about editing SCORM packages created outside iSpring is also important, as it highlights the need for more flexibility when working with existing learning materials.

Thanks again for sharing your experience! This helps us better understand how iSpring LMS is used in real training environments and where improvements would be most useful.

Hello Josh!

Thank you for sharing your experience with iSpring LMS!

We’re delighted to hear that iSpring LMS fits your organization so well, especially with your PowerPoint-based training. It’s great to know that the integration with iSpring Suite makes creating and delivering your courses easier.

We’re also glad that Dylan was able to help you set up a sequential course using Learning Tracks and resolve the issue you were facing. We’ll be sure to share your kind words with him!

Thank you again for your feedback and for choosing iSpring. We truly appreciate your trust and are always happy to help.

Hi Florence!

Thank you for taking the time to share your experience with iSpring LMS!

We're glad to hear that you find the platform easy to use and that features like bulk participant downloads, group-based manager assignments, and regular updates have been helpful. It's also great to know that our Technical Support team has been able to provide timely assistance whenever you've needed it.

We're especially happy to hear that integrating iSpring LMS with your training software has automated enrollments and helped save your team several hours each month. It's always rewarding to know that the platform is making everyday training management more efficient.

Thank you again for your kind words and for choosing iSpring LMS. We truly appreciate your feedback!

Hi Isaiah,

Thank you for taking the time to share your experience!

It’s great to hear that you find iSpring LMS user-friendly and that you can get started without extensive training.

Thank you as well for your feedback about sharing course links. There are several ways to protect your published content and control access. You can find more details about the available protection settings here: https://ispringhelpdocs.com/ispring-suite/publishing-courses/publishing-options/protection-settings

If you have any questions or need help finding the best option for your needs, please don’t hesitate to contact our Technical Support team at support@ispring.com. They’re available 24/7 and will be happy to help.

Thank you again for your kind words and thoughtful feedback. It’s wonderful to hear that iSpring LMS is making it easier for you to train your clients!

Hi Christine!

Thank you for your kind words. It’s great to hear that iSpring LMS is helping you deliver training in a way that works for your learners, especially with flexible access and the reporting you need. We’re also glad our support team has been there for you when it matters.

We understand your point about design flexibility. This is an area we’re continuously working to improve, and insights like yours are incredibly valuable.

If you ever have specific ideas or suggestions, we’d be happy to hear them. We value your trust in iSpring and look forward to supporting your future learning initiatives!

Victoria, thank you for your detailed review and for providing a great example to apply training consistency in the legal industry.

As for customization options for the learner portal and interface, we already have custom CSS to adjust layout, typography, and styling beyond standard themes; role-based access and personalized dashboards for learners, instructors, and administrators, with customizing the navigation menu to emphasize your most-used sections. You can adjust UI for responsive design to work well on desktops, tablets, and phones, and localize the portal and course content into multiple languages. iSpring LMS allows to adjust progress tracking visuals, certificates, and completion criteria displays, and really much much more. To sum up, it's is designed to allow organizations to tailor the learner experience to their specific needs while ensuring accessibility and measurable learning outcomes across all roles and devices.

Compliance tracking and certification reports help our customers stay aligned with regulatory and internal requirements, while export options (CSV, Excel, PDF) enable offline analysis and sharing with stakeholders.

And on a separate note, it's very pleasant to hear that you and your company aim to high service standards. That's what has always been a key focus for us as well. I'm sure you've experienced this both with account team, assistants and support. We are 100% human (we intentively don't use bots) and we deliver not only the software that strengthens your business success, but also confidence in product maintenance and mutual trust.

Hello!

Thank you for sharing your experience with iSpring LMS!

It’s great to hear that you found iSpring LMS easy to use and that you were able to get everything up and running in just three weeks. We’re especially glad to hear that features like automated emails, customer groups, and reporting are making your customer onboarding process easier and more effective.

We also really appreciate your feedback on email customization and accessibility. These are great points, and feedback like this helps us understand what we can do better.

Thanks again for choosing iSpring and for taking the time to share your experience. We really appreciate it!

Hi!

Thank you so much for sharing your experience with iSpring!

We’re happy to hear that you enjoy creating courses with iSpring and that our AI features, including image generation and voiceovers, help make the content development process easier. It’s also great to know that you find the interface user-friendly, integrations easy to set up, and our Support team quick to assist whenever you need help.

We appreciate your feedback about tracking learner activity and completion. Understanding learner progress in more detail is an important part of creating effective training experiences, and your comments will help us continue improving the platform.

Thank you again for your trust and for sharing your valuable feedback. We’re excited to continue supporting your course creation and learning initiatives!

Hi Ivan,

Thank you for taking a moment to share your experience. It’s great to hear that iSpring LMS makes publishing, reporting, and delivering custom training modules so easy and efficient.

We’re also grateful for your honest feedback. To help us better understand your needs, could you share a bit more about your experience with the areas you mentioned? For example:

- Regarding the date formats, how would you ideally like to see them displayed for your region?

- For the notification system, what specific improvements or refinements would make it more effective for you?

- About uploaded certificates and assessments, which file types would you like to allow or restrict, and in what scenarios?

- For learner-generated transcripts or history, how would you envision this feature working, and what would be most useful for your learners?

Your insights are incredibly valuable as we continue enhancing the platform to make it even more flexible for our users. Wishing you all the best with your training projects, and we’re always here if you need us!