--- title: Invoca Reviews meta\_title: 'Invoca Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 967 reviews by the users' company size, role or industry to find out how Invoca works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 967 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Invoca Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **intuitive usability** of Invoca, which facilitates quick adoption and effective performance tracking. [(28 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1915741&qs=pros-and-cons#reviews)

Users find Invoca to be **intuitive and easy to use** , enabling rapid adoption and improving team efficiency. [(25 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1917065&qs=pros-and-cons#reviews)

Users appreciate the **intuitive analytics** of Invoca, enhancing visibility into marketing performance and improving conversion rates. [(23 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1917888&qs=pros-and-cons#reviews)

Users commend Invoca's **knowledgeable and responsive customer support** , enhancing their experience with proactive assistance and tutorials. [(20 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1918574&qs=pros-and-cons#reviews)

Users value the **attribution accuracy** of Invoca, enhancing visibility into leads and improving marketing performance insights. [(19 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1915818&qs=pros-and-cons#reviews)

Users find the **learning curve steep** due to a lack of user-friendly design and inadequate training resources for new users. [(9 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1916590&qs=pros-and-cons#reviews)

Users find Invoca's **missing features** frustrating, especially regarding integration complexities and unclear communication about enhancements. [(9 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1916435&qs=pros-and-cons#reviews)

Users express frustrations with **call issues** , including privacy concerns, support challenges, and integration difficulties. [(8 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1917210&qs=pros-and-cons#reviews)

Users find the **reporting setup complex** , requiring time and effort to customize dashboards effectively. [(8 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1915888&qs=pros-and-cons#reviews)

Users find the **complex setup** of Invoca time-consuming and challenging, often requiring careful configuration for optimal use. [(8 mentions)](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=2082971&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Invoca

##### 1. Helpful

Users commend the **intuitive usability** of Invoca, which facilitates quick adoption and effective performance tracking.
[
See 28 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1915741&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Improved time managment"

What do you like about Invoca?

Conversation intelligence for analyzing and transcribing calls, with call scoring, plus digital marketing features, and overall ease of use.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Empowering Sales with Real-Time Call Tracking and Analytics - It Help Maximize ROI"

What do you like about Invoca?

We use Invoca to track calls from different marketing channels and it helps understand which marketing efforts are bringing more sales and this makes

##### 2. Ease of Use

Users find Invoca to be **intuitive and easy to use** , enabling rapid adoption and improving team efficiency.
[
See 25 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1917065&qs=pros-and-cons#reviews)

See Related User Reviews

HM

HariBasgar M.

Enterprise (\> 1000 emp.)

5.0/5

"Transforming Call Tracking into Intent-Driven Attribution 2.0."

What do you like about Invoca?

The standout feature is Signal AI, which allows us to "listen" to the voice of the customer at scale. Additionally, the Presence routing for A/B testi

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Improved time managment"

What do you like about Invoca?

Conversation intelligence for analyzing and transcribing calls, with call scoring, plus digital marketing features, and overall ease of use.

##### 3. Analytics

Users appreciate the **intuitive analytics** of Invoca, enhancing visibility into marketing performance and improving conversion rates.
[
See 23 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1917888&qs=pros-and-cons#reviews)

See Related User Reviews

HM

HariBasgar M.

Enterprise (\> 1000 emp.)

5.0/5

"Transforming Call Tracking into Intent-Driven Attribution 2.0."

What do you like about Invoca?

The standout feature is Signal AI, which allows us to "listen" to the voice of the customer at scale. Additionally, the Presence routing for A/B testi

 ![Parthip N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parthip N.")
PN

Parthip N.

Small-Business (50 or fewer emp.)

5.0/5

"Unmatched Insights Linking Marketing to Real Customer Conversations"

What do you like about Invoca?

What I appreciate most about Invoca is the way it clearly links marketing activities to actual customer conversations. While many tools concentrate on

##### 4. Customer Support

Users commend Invoca's **knowledgeable and responsive customer support** , enhancing their experience with proactive assistance and tutorials.
[
See 20 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1918574&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mansi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mansi P.")
MP

Mansi P.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless Call Tracking with Excellent Account Support"

What do you like about Invoca?

Invoca has been a game-changer for Truvista Fiber in helping us track, attribute, and optimize our inbound calls with accuracy. The platform integrate

 ![Rachel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel H.")
RH

Rachel H.

Enterprise (\> 1000 emp.)

5.0/5

"User-Friendly, Customizable, Fully Supported!"

What do you like about Invoca?

The staff at Invoca is thorough, knowledgeable, responsive, and result-driven. As a daily user of Invoca, I can happily report that the experience is

##### 5. Attribution Accuracy

Users value the **attribution accuracy** of Invoca, enhancing visibility into leads and improving marketing performance insights.
[
See 19 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1915818&qs=pros-and-cons#reviews)

See Related User Reviews

HM

HariBasgar M.

Enterprise (\> 1000 emp.)

5.0/5

"Transforming Call Tracking into Intent-Driven Attribution 2.0."

What do you like about Invoca?

The standout feature is Signal AI, which allows us to "listen" to the voice of the customer at scale. Additionally, the Presence routing for A/B testi

 ![Parthip N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parthip N.")
PN

Parthip N.

Small-Business (50 or fewer emp.)

5.0/5

"Unmatched Insights Linking Marketing to Real Customer Conversations"

What do you like about Invoca?

What I appreciate most about Invoca is the way it clearly links marketing activities to actual customer conversations. While many tools concentrate on

### 5 Cons or Disadvantages of Invoca

##### 1. Learning Curve

Users find the **learning curve steep** due to a lack of user-friendly design and inadequate training resources for new users.
[
See 9 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1916590&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy Setup and Dynamic Number Insertion Across Channels"

What do you dislike about Invoca?

Wish there was a better training system when a new user joins

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Improved time managment"

What do you dislike about Invoca?

I have some legal and privacy concerns around call recording, along with issues with customer support. I also found there’s a steep learning curve whe

##### 2. Missing Features

Users find Invoca's **missing features** frustrating, especially regarding integration complexities and unclear communication about enhancements.
[
See 9 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1916435&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rachel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel H.")
RH

Rachel H.

Enterprise (\> 1000 emp.)

5.0/5

"User-Friendly, Customizable, Fully Supported!"

What do you dislike about Invoca?

Mass-renaming of the phone label (description) is the only thing I've run into that's not possible from the user's end. However, you can submit a tick

ET

Erica T.

Small-Business (50 or fewer emp.)

5.0/5

"Invoca Transformed Our Call Tracking & Reporting — Highly Recommend!"

What do you dislike about Invoca?

The only thing I currently dislike about Invoca is that it doesn't yet offer Spanish translation for calls. However, we recently learned that this fea

##### 3. Call Issues

Users express frustrations with **call issues** , including privacy concerns, support challenges, and integration difficulties.
[
See 8 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1917210&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Improved time managment"

What do you dislike about Invoca?

I have some legal and privacy concerns around call recording, along with issues with customer support. I also found there’s a steep learning curve whe

 ![jonathan .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jonathan .")
J

jonathan .

Small-Business (50 or fewer emp.)

5.0/5

"WMX Invoca Review"

What do you dislike about Invoca?

I wouldn't say I dislike anything particular about Invoca. We have to monitor calls, and that process takes a while, which isn't the best, just becaus

##### 4. Complexity

Users find the **reporting setup complex** , requiring time and effort to customize dashboards effectively.
[
See 8 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=1915888&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great tool for call tracking and marketing insights"

What do you dislike about Invoca?

Some of the reporting setup feels a bit complex, and it takes time to customize dashboards. More built-in integrations would make it even smoother.

 ![Amanda G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda G.")
AG

Amanda G.

Small-Business (50 or fewer emp.)

5.0/5

"Bringing Everyone Together"

What do you dislike about Invoca?

It’s a little tricky to create campaign hierarchies. Need an easier way for end user to learn features that seem to be complex.

##### 5. Complex Setup

Users find the **complex setup** of Invoca time-consuming and challenging, often requiring careful configuration for optimal use.
[
See 8 mentions
](https://www.g2.com/products/invoca/reviews?filters%5Bsentiment_snippet%5D=2082971&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vanessa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanessa L.")
VL

Vanessa L.

Mid-Market (51-1000 emp.)

5.0/5

"Great Visibility Into Guest Journeys"

What do you dislike about Invoca?

Setting up AI Signals can be time-consuming and requires careful configuration to get them working exactly as intended. Once they’re in place, though,

 ![Mansi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mansi P.")
MP

Mansi P.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless Call Tracking with Excellent Account Support"

What do you dislike about Invoca?

There’s very little to dislike. Some of the more advanced features require a bit of a learning curve, and the initial setup took time to get fully ali

 ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research")
UM

Verified User in Market Research

Mid-Market (51-1000 emp.)

12/7/2023

"Great qualitative and quantitative insights"

4/5

What do you like best about Invoca?

Invoca allows me to assist our call center in troubleshooting issues or to help gain further insight into topics of interest. It also helps me identify potential issues with the website. Review collected by and hosted on G2.com.

What do you dislike about Invoca?

Experience is needed to take full advantage of integrations. Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

Invoca allows us to dig deeper into our contact center's dispositions. Review collected by and hosted on G2.com.

Show More

Response from Nina Andres of Invoca

[Editedit](https://www.g2.com/survey_responses/invoca-review-8979656/official_response/edit)

Thanks for leaving us a review! We’re so glad you’ve had such fantastic results using our product. We value your feedback so please let us know if there’s anything we can do to enhance your experience.

Current UserValidated ReviewerSource: Organic

DB

Dawn B.

Mid-Market (51-1000 emp.)

4/11/2023

"Dawn's review"

4.5/5

What do you like best about Invoca?

I love the ability to create individual reports for each agent. It is so easy to go in an get a quick overview of how the agent is doing daily, monthly and weekly. Review collected by and hosted on G2.com.

What do you dislike about Invoca?

I wish that it was easier to go back in to find a call that I have already listened to without having to create a report for each phone call. A shorter transaction that could be searched for. Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

Invoca provides the ability to dig in deeper with an agent. I can search for individual things about each agent. The reporting tool allows me to send a report to each supervisor so they can review how their team is doing for a particular time frame. This makes it so much easier to get information out to the supervisor. Review collected by and hosted on G2.com.

Show More

Response from Nina Andres of Invoca

[Editedit](https://www.g2.com/survey_responses/invoca-review-7933641/official_response/edit)

Thanks for leaving us a review! We’re so glad you’ve had such fantastic results using our product. We value your feedback so please let us know if there’s anything we can do to enhance your experience.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Brian T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian T.")
BT

Brian T.

Senior Business Analyst

Mid-Market (51-1000 emp.)

4/11/2023

"Invoca is a Next Step in Call Center Evolution"

5/5

What do you like best about Invoca?

First and foremost, their customer service is second to none. As a client, my company's specific needs must be met. Invoca's representatives worked with my team to ensure every last item was checked off our to-do list, and they were an absolute pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about Invoca?

I haven't come across any major discrepancies in their product or service. If anything, it's frustrating seeing their incredible potential and having to wait for the next great update or release. Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

Invoca is our direct reporting platform for Call Center QA and Coaching. We also utilize their platform to measure Marketing Campaign Inbound Call performance. Their service has helped my company to better understand the success/failure of our AdSpend and provides vital feedback to Sales Managers when the customer calls in. Review collected by and hosted on G2.com.

Show More

Response from Nina Andres of Invoca

[Editedit](https://www.g2.com/survey_responses/invoca-review-7933892/official_response/edit)

Thanks for leaving us a review! We’re so glad you’ve had such fantastic results using our product. We value your feedback so please let us know if there’s anything we can do to enhance your experience.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Enterprise (\> 1000 emp.)

8/30/2023

"Easy to use and implement tracking software"

4.5/5

What do you like best about Invoca?

Switched to invoca one year ago, and has been great. Easy to use and set up , track + report on large scale call volumes.

Definitely would reccomend to enterprise businesses. Review collected by and hosted on G2.com.

What do you dislike about Invoca?

Support forums could be improved. Hard to find an answer if trying to do self support. Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

Setting up and routing numbers with our old provider was tedious and took forever. It involved manual data entry and back and forth with the privider.

With invoca, I can set up a TFN for tracking in seconds. It's boosted my efficiency and those around me. Review collected by and hosted on G2.com.

Show More

Response from Nina Andres of Invoca

[Editedit](https://www.g2.com/survey_responses/invoca-review-8546826/official_response/edit)

Thanks for leaving us a review! We’re so glad you’ve had such fantastic results using our product. We value your feedback so please let us know if there’s anything we can do to enhance your experience.

Current UserValidated ReviewerIncentivizedSource: Seller invite

MJ

Madeline J.

Enterprise (\> 1000 emp.)

8/30/2023

"Great phone number management platform"

5/5

What do you like best about Invoca?

I like that we have total control of our data, can change our routing at any time, etc Review collected by and hosted on G2.com.

What do you dislike about Invoca?

There is not much I dislike, I would like to learn more about how we can better use Invoca Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

Invoca lets us listen to calls and reattribute sourcing based on what phone number a customer has called Review collected by and hosted on G2.com.

Show More

Response from Nina Andres of Invoca

[Editedit](https://www.g2.com/survey_responses/invoca-review-8546288/official_response/edit)

Thanks for leaving us a review! We’re so glad you’ve had such fantastic results using our product. We value your feedback so please let us know if there’s anything we can do to enhance your experience.

Current UserValidated ReviewerIncentivizedSource: Seller invite

JB

Jerry B.

Small-Business (50 or fewer emp.)

3/8/2023

"Invoca Experience Review"

5/5

What do you like best about Invoca?

Excellent service from Syndey! Provided help with removing an imported phone number. Customer Service turned it around very quickly! Review collected by and hosted on G2.com.

What do you dislike about Invoca?

It could be easier to create phone trees and mapping the experience to understand better. Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

Invoca maps TFNs to Microsoft Dynamics 365 CRM from an external Toll-Free Number to an Internal desk number. Review collected by and hosted on G2.com.

Show More

Response from Nina Andres of Invoca

[Editedit](https://www.g2.com/survey_responses/invoca-review-7810737/official_response/edit)

Thanks for leaving us a review! We’re so glad you’ve had such fantastic results using our product. We value your feedback so please let us know if there’s anything we can do to enhance your experience.

8/23/2023
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Thomas J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas J.")
TJ

Thomas J.

Enterprise (\> 1000 emp.)

8/24/2023

"Using Invoca to analyze end-to-end customer interaction through contact center"

4.5/5

What do you like best about Invoca?

Get end to end insights on a customer interaction all the way from a Google search, through the contact center, and back into the Invoca platform to get real analytics on customer interactions. Review collected by and hosted on G2.com.

What do you dislike about Invoca?

At the time we implemented, there wasn't a standard adapter and it was a custom solution that had to be implemented and reverse engineered. Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

Tracking marketing campaigns and performing analytics for calls and sales for customers. It is an essential tool for tracking web traffic and callers calling into our contact center. Review collected by and hosted on G2.com.

Show More

Response from Nina Andres of Invoca

[Editedit](https://www.g2.com/survey_responses/invoca-review-8518153/official_response/edit)

Thanks for leaving us a review! We’re so glad you’ve had such fantastic results using our product. We value your feedback so please let us know if there’s anything we can do to enhance your experience.

Validated ReviewerIncentivizedSource: Seller invite

BK

Brendan K.

Mid-Market (51-1000 emp.)

9/12/2023

"A useful tool."

2.5/5

What do you like best about Invoca?

Playing both good calls and calls where improvment can be made with Key Players. Review collected by and hosted on G2.com.

What do you dislike about Invoca?

It can be a bit clumsy selecting reports. Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

The possible problem of not guiding inquiry calls to the goal of setting Care Consultaitons. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Kyle J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle J.")
KJ

Kyle J.

Enterprise (\> 1000 emp.)

2/22/2023

"Invoca"

5/5

What do you like best about Invoca?

Invoca has been one of the critical elements that our company uses for tracking and is part of our primary KPI. We have hundreds of hospitals and call centers that we need tracking in one central location, and Invoca is able to provide that for us. Invoca's customer service has been consistently quick and accurate. Review collected by and hosted on G2.com.

What do you dislike about Invoca?

The tracking and reporting can take a bit of time to initially set up. Having such a large volume of numbers and locations that need to be tracked can be somewhat of a logistics nightmare, but that pain is only initial. Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

We did not have any call tracking prior to Invoca. We're now able to gather more accurate attribution tied to our marketing efforts. Review collected by and hosted on G2.com.

Show More

Response from Nina Andres of Invoca

[Editedit](https://www.g2.com/survey_responses/invoca-review-7751107/official_response/edit)

Thanks for leaving us a review! We’re so glad you’ve had such fantastic results using our product. We value your feedback so please let us know if there’s anything we can do to enhance your experience.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

11/13/2023

"It is very helpful in my everyday work"

4.5/5

What do you like best about Invoca?

It helps me know who called and what campaign they called about so we know what advertising works. It is user friendly and has a good number of features. Review collected by and hosted on G2.com.

What do you dislike about Invoca?

When nothing records it is difficlult to know if that is a ligitament error or not. Review collected by and hosted on G2.com.

What problems is Invoca solving and how is that benefiting you?

It is helping me to know what callers are calling about and taking messages. Review collected by and hosted on G2.com.

Show More

Response from Nina Andres of Invoca

[Editedit](https://www.g2.com/survey_responses/invoca-review-8864764/official_response/edit)

Thanks for leaving us a review! We’re so glad you’ve had such fantastic results using our product. We value your feedback so please let us know if there’s anything we can do to enhance your experience.

Validated ReviewerSource: Organic

## Top-Rated Alternatives

[

 ![CTM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CTM")

CTM

4.5/5(761)

](https://www.g2.com/products/ctm-ctm/reviews)

[

 ![CallRail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallRail")

CallRail

4.5/5(1,835)

](https://www.g2.com/products/callrail/reviews)

[

 ![WhatConverts](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WhatConverts")

WhatConverts

4.9/5(316)

](https://www.g2.com/products/whatconverts/reviews)

[
View All Alternatives
](https://www.g2.com/products/invoca/competitors/alternatives)

##### Categories on G2

[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Attribution](https://www.g2.com/categories/attribution)

[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Attribution](https://www.g2.com/categories/attribution)[Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)[Speech Analytics](https://www.g2.com/categories/speech-analytics)[Inbound Call Tracking](https://www.g2.com/categories/inbound-call-tracking)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Best compensation management software for tech startups](https://www.g2.com/discussions/best-compensation-management-software-for-tech-startups)[Top tools for ensuring cloud compliance with GDPR and HIPAA](https://www.g2.com/discussions/what-are-the-top-tools-for-ensuring-cloud-compliance-with-gdpr-and-hipaa)[Which is the best AI legal assistant for law firms?](https://www.g2.com/discussions/which-is-the-best-ai-legal-assistant-for-law-firms)

[Most popular webinar software for enterprises](https://www.g2.com/discussions/most-popular-webinar-software-for-enterprise)[Which tool supports easy migration from other website platforms?](https://www.g2.com/discussions/which-tool-supports-easy-migration-from-other-website-platforms)[Pros and Cons Details](https://www.g2.com/products/invoca/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)