interCOMM Reviews & Product Details

What I like about InterCOMM is that the detail orientation is easy to see even at first glance especially since the details are essential to our work, easy to use and organized. Review collected by and hosted on G2.com.

No downside for me to using InterCOMM since it is very helpful and fast in creating emails, especially urgent requests, we could really rely on this application in order to deliver important information quickly. Review collected by and hosted on G2.com.

1. Extremely easy to integrate and use.

2. I like that there's a mobile app.

3. Instant notifications are great.

4. The entire user interface is slick and beautiful. It adds a lot of value to our service.

5. A great collection of bots and other templates - really gets us going quickly.

My sincere thanks to the entire Intercom support staff who has been helping me. Review collected by and hosted on G2.com.

I don't really dislike any feature but I do have some feedback

1. The service is a little pricey compared to other vendors. But if it can help us delight the customers, then it's worth the price.

2. There is no native app for Mac. There's an iPhone app but it'd be great to have a macOS app as well. Intercom's competitor Drift has a native app. Review collected by and hosted on G2.com.

I like the fact that all our clients are linked on intercom and it keeps track of everything you sent, whether it's a chat or email. I love the snooze and templates you can also set up so that you don't have to type the same emails over and over. Review collected by and hosted on G2.com.

At this point in time, the only thing that I have a problem with is the time it takes to add an additional email to link to the system. Review collected by and hosted on G2.com.