---
title: IDR Reviews
meta_title: 'IDR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how IDR works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# IDR Reviews
**Vendor:** IDR  
**Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About IDR
The only asset management solution that combines procurement, asset management, and recycling Time to forget about messy device inventory spreadsheets, manual processes and legacy tools. IDR brings all your device information into one place, reduces costs, and helps you to recycle assets responsibly. Why IDR - Modern asset management integrated with new device ordering and device return/recycling. - All different devices in one place (online, offline, owned and leased devices). - Link all your partners into your ITAM and forget about shattered operation. - Automate routines with event-based triggers. - NFC smart tags for device inventory, service calls, and movement tracking. - Own dedicated customer manager for implementation and ongoing support.




## IDR Reviews
  ### 1. Game-changer in how we manage our IT assets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andreas H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about IDR?**

We are extremely satisfied with IDR. This software uniquely integrates device procurement, asset management, and recycling into a single, seamless solution. It has streamlined our daily operations and ensured compliance with industry standards. Additionally, it empowers our IT department with a comprehensive overview and the flexibility to easily create customized reports. This has been a game-changer in how we manage our IT assets. The responsiveness of IDR customer support and development team keeps on amazing me month over month.

**What do you dislike about IDR?**

The few issues that we have stumbeled on has been solved quickly and I really appriciate the support and willingness to really understand our needs and adopt.

**What problems is IDR solving and how is that benefiting you?**

The IT hardware lifecycle, from procurement to recycling.



- [View IDR pricing details and edition comparison](https://www.g2.com/products/idr-idr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-09+16%3A25%3A41+-0500&secure%5Bsession_id%5D=2b77961a-4c74-4e8b-98f4-e9d457fdac42&secure%5Btoken%5D=2ac04d0c67c7ea00f2bef6055586f83cfa0e0a8139faf0738cde4b87382b23e2&format=llm_user)

## IDR Features
**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Cloud Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations

## Top IDR Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,349 reviews)
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,926 reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,290 reviews)

