--- title: Ideagen Mail Manager Reviews meta\_title: 'Ideagen Mail Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 137 reviews by the users' company size, role or industry to find out how Ideagen Mail Manager works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 137 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Ideagen Mail Manager Reviews & Product Details Visit Website Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed. Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location. Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff. Dispute resolution is key in email management. As you can be sure you'll always be able to rely on an email in court, prove what's happened or who said what and find historical emails from years ago. Ideagen Mail Manager simplifies every part of managing your emails and gives you peace of mind that all your important data is safe and can be accessed by your team in seconds. Plus, our automated filing assistant means you can sit back and relax while we do all the hard work for you. Ideagen Mail Manager currently supports over 2,500 businesses and 70,000 users across multiple industries worldwide. * * * Product Website Ideagen Mail Manager Seller [Ideagen](https://www.g2.com/sellers/ideagen) Discussions [Ideagen Mail Manager Community](https://www.g2.com/products/ideagen-mail-manager/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Maria Aksiantsiuk (Marketing Manager at Ideagen) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/ideagen-mail-manager/pricing) ## Ideagen Mail Manager Integrations (5) What do users say about integrations? Verified by Ideagen Mail Manager [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FX File Explorer ](https://www.g2.com/products/fx-file-explorer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Word ](https://www.g2.com/products/microsoft-word/reviews) Show More AK Adam K. Project manager Enterprise (\> 1000 emp.) 11/23/2022 "Really useful for managing large scale communication across multiple projects" 3.5/5 What do you like best about Ideagen Mail Manager? Search function allows me to find emials quickly even when searching through 100K+. the filters on the left give me lots of control to pinpoint emails im after. This is incredible useful Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? Sometimes the routing can mess up and the .mma collection file can get moved. THis is difficult for us to track and monitor across a multisite organisation. A way to lock this to users would be benficial Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? Our outlook accounts limit the size of data we can hold. When we receive emails containing detailed drawings we can quickly go over our Outlook allocation size Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") UA Verified User in Architecture & Planning Small-Business (50 or fewer emp.) 11/28/2022 "Easy way to file business emails" 4.5/5 What do you like best about Ideagen Mail Manager? I like the way it pretty much "knows" where the email should go after a little training period. You set up all your files and it knows by addressees and subject where they should go. Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? The only annoying part is that you have to hit the extra "file and send" key after sending an email, which take a bit of getting used to- I've come back to my computer and found that I never hit the second key, so have to send my email then. Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? This greatly helps us keep our business emails filed, which is a huge benefit because we don't have to go back and file them later, plus anyone can go to the file and search for a specific email if someone is out of the office. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 5/22/2023 "Useful but not seamless" 2.5/5 What do you like best about Ideagen Mail Manager? Being able to search the emails from my entire team rather than just my own. Saves the "have you received an email from... or do you have so and so's email address" Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? Needs full integration with Microsoft outlook. I'd like the search bar in outlook to still have all my emails. Or be able to file into offline folders in outlook with these emails being automatically uploaded to mail manager folders Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? Search ex colleagues emails Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Mail Manager [Editedit](https://www.g2.com/survey_responses/ideagen-mail-manager-review-8126448/official_response/edit) Thank you for taking the time to share your feedback on Ideagen Mail Manager in 2023. We're glad to hear that the ability to search your entire team’s emails has been so helpful — it really makes collaboration and access to information much smoother. Thank you for your feedback on integration with Microsoft Outlook. Since your review, we’ve made numerous enhancements to the integration with Classic Outlook, and many customers are now enjoying a smoother experience. We’re also continuing to improve, including further enhancements for New Outlook integration and refining the Classic Outlook experience to make it even more seamless. Your input is invaluable in guiding these updates! If you have further questions or need assistance, please don't hesitate to contact our support team or your account manager — we’re here to help. Kind regards, The Ideagen Team Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Small-Business (50 or fewer emp.) 5/30/2023 "Good database, interface somewhat unclear" 3/5 What do you like best about Ideagen Mail Manager? It is an easy way to file emails without additional barriers Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? Difficult to set up / amend filing locations Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? Lack of oversight of projects for those not directly involved. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Mail Manager [Editedit](https://www.g2.com/survey_responses/ideagen-mail-manager-review-8158046/official_response/edit) Thank you for your feedback from May 2023. We’re glad Ideagen Mail Manager provided a simple and effective email filing solution for you and your team. You highlighted an important point about making filing locations easier to set up and adjust. Thanks to your input, we’ve worked on making this feature more user-friendly. We hope these updates will enhance the experience for users. If you're still using Mail Manager, we'd love for you to update your review with your latest insights or get in touch with your account manager. Your feedback helps us improve and better support teams like yours. Thank you again for your thoughts. Best regards, The Ideagen Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering") UC Verified User in Civil Engineering Small-Business (50 or fewer emp.) 4/26/2023 "Excellent in organising emails to project folders" 4.5/5 What do you like best about Ideagen Mail Manager? It is an excellent took in organising emails to their respective project folders Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? Sometimes slow in prompting to file email. It will be good if "Emails" folder can have a prefix. Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? Saving the email as a file and can be easily located. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/22/2023 "Very useful tool" 4.5/5 What do you like best about Ideagen Mail Manager? The simpicity of the solution and its easy deployment. Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? Cannot hink of a down side of the application Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? Ability to sotre project email and find them when needed. Review collected by and hosted on G2.com. Show More Response from Maria Aksiantsiuk of Ideagen Mail Manager [Editedit](https://www.g2.com/survey_responses/ideagen-mail-manager-review-8123251/official_response/edit) Thank you so much for sharing your feedback back in May 2023. It’s fantastic to hear you valued the simplicity and ease of deployment of Ideagen Mail Manager. We’re glad to know you found it helpful for storing and retrieving project emails, one of the key benefits we strive to provide. While you mentioned no downsides at the time, we’re always open to hearing any suggestions if your needs or experience have evolved. If you’re still using Mail Manager and need any assistance, our support team and account managers are always here to help — don’t hesitate to reach out. Kind regards, The Ideagen Team Current UserValidated ReviewerIncentivizedSource: Seller invite SB Simon B. Group Business Systems Director Mid-Market (51-1000 emp.) 2/16/2023 "Simple and effective email management" 4/5 What do you like best about Ideagen Mail Manager? Ease of use, minimal training required to get colleagues up and running. Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? nothing negative, we have used this software for a number of years now and would recommend Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? reducing mailbox sizes and allow collaboration on shared emails Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Erik E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erik E.") EE Erik E. System Administrator Mid-Market (51-1000 emp.) 6/29/2022 "Mail Manager is incredible for our needs..." 5/5 What do you like best about Ideagen Mail Manager? Mail manager allows us to easily file and archive project-related emails, attachments, and other notes related to individual projects; complete with a full indexed text search. This allows us to keep a clean paper trail regardless of staffing changes and backend system changes. We love the Explorer integration as well - this allows us to create well crafted, human readable and yet clickable links to files and folders in our structure. Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? It's an Outlook add-in, so Outlook may flag it as "slow or disabled" addons sometimes. Additionally, several of our users ONLY use the "Copy Mail Manager link" function, and sadly that is a licensed function that we have to pay for. Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? We're required to keep a paper trail of communication regarding each project. Mail Manager allows us to file and store these emails, and as the project lifecycle progresses and new people are added and removed they can be brought up to speed quickly. Additionally, this paper trail helps us with any questions regarding the project's previous communications, decisions, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AL Andrew L. Senior Network Administrator Mid-Market (51-1000 emp.) 3/10/2023 "Generally good, the new search can use some work" 4/5 What do you like best about Ideagen Mail Manager? Simple to use once you're used to it and automate. Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? No central indexing. Changing computers is a hassle Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? Central repository for emails Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite PR Paul R. Small-Business (50 or fewer emp.) 2/15/2023 "Intuitive" 4.5/5 What do you like best about Ideagen Mail Manager? Very easy to use, very easy to implement as an Administrator and all the team are currently using it! Review collected by and hosted on G2.com. What do you dislike about Ideagen Mail Manager? No real dislikes on this system, no complaints at all. Review collected by and hosted on G2.com. What problems is Ideagen Mail Manager solving and how is that benefiting you? As a business, ensuring key informations from clients (such as contract information, scope changes etc.) are saved within the correct location is vital. Mail Manager makes it a lot easier to save this information by providing handy prompts to our staff. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/ideagen-mail-manager/pricing) Ideagen Mail Manager Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_543df0ee6278656fac002231c4ddf46a/hiver-in-gmail.png "Product Avatar Image") Hiver in Gmail 4.6/5(1,283) [ Compare Now ](https://www.g2.com/compare/hiver-in-gmail-vs-ideagen-mail-manager) ##### ##### Ideagen Mail Manager Features Sorting & Filtering Attachment Search Tags AI Sorting Integrations Microsoft Outlook Integration Gmail Integration Apple Calendar Integration Time Management Unified Inbox Email Automation Snooze Generative AI AI Text Generation AI Text-to-Speech AI Text Summarization [ View More Features ](https://www.g2.com/products/ideagen-mail-manager/features) ## Top-Rated Alternatives [ ![Hiver in Gmail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hiver in Gmail") Hiver in Gmail 4.6/5(1,283) ](https://www.g2.com/products/hiver-in-gmail/reviews) [ ![Superhuman Mail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Superhuman Mail") Superhuman Mail 4.8/5(1,281) ](https://www.g2.com/products/superhuman-mail/reviews) [ ![Missive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Missive") Missive 4.7/5(854) ](https://www.g2.com/products/missive/reviews) [ View All Alternatives ](https://www.g2.com/products/ideagen-mail-manager/competitors/alternatives) ##### Categories on G2 [Email Management](https://www.g2.com/categories/email-management) ##### Explore More [What are the best platforms for integrating cloud governance and cost control?](https://www.g2.com/discussions/what-are-the-best-platforms-for-integrating-cloud-governance-and-cost-control)[What release notes management tools have proven results for product managers at mid-market companies?](https://www.g2.com/discussions/what-release-notes-management-tools-have-proven-results-for-product-managers-at-mid-market-companies%20)[What is the best solution for remote hiring interviews?](https://www.g2.com/discussions/what-is-the-best-solution-for-remote-hiring-interviews) [What features should I look for in a secure data room for M&A?](https://www.g2.com/discussions/what-features-should-i-look-for-in-a-secure-data-room-for-m-a)[Which asset leasing platforms are most scalable for a global organization managing thousands of lease contracts across multiple currencies and legal entities?](https://www.g2.com/discussions/which-asset-leasing-platforms-are-most-scalable-for-a-global-organization-managing-thousands-of-lease-contracts-across-multiple-currencies-and-legal-entities)[Pros and Cons Details](https://www.g2.com/products/ideagen-mail-manager/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)