---
title: ICTFax Reviews
meta_title: 'ICTFax Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ICTFax works for a business like yours.
aggregate_rating:
  rating_value: 3.0
  review_count: 1
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# ICTFax Reviews
**Vendor:** ICT Innovations  
**Category:** [Online Fax Software](https://www.g2.com/categories/online-fax)  
**Average Rating:** 3.0/5.0  
**Total Reviews:** 1
## About ICTFax
ICTFax Service Provider Edition is an open-source multi-tenant and white label Fax server software solution for businesses and Internet Voip/Foip service providers and it will enable ITSP’s to offer both Outbound/Inbound Online Fax Services to their customers like Efax or myfax. ICTFAX is an Email to Fax, Fax to Email and Web to Fax gateway application, supports Extensions / ATA, REST API’s and T.38, G.711 pass through and PSTN faxing. ICTFAX is based on open source Freeswitch, ICTCore and Angular Framework



## ICTFax Pros & Cons
**What users like:**

- Users value ICTFax's **compatibility with FreeSWITCH** , enhancing its appeal among education-focused customers. (1 reviews)

**What users dislike:**

- Users feel the **limited customization** options in ICTFax hinder their ability to adapt to newer software versions. (1 reviews)

## ICTFax Reviews
  ### 1. Web based fax server solution review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Brock E. | Associate Vendor Alliance Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about ICTFax?**

I personally in my business like that it is compatible with freeswitch as I know this is very popular with my education customers

**What do you dislike about ICTFax?**

The user interface it's great for older software versions but I feel with the newer ones they tend to struggle but in fairness new software is every 3-6 months now

**What problems is ICTFax solving and how is that benefiting you?**

The barrier with older school teachers in education sector still using fax online



- [View ICTFax pricing details and edition comparison](https://www.g2.com/products/ictfax/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-08+16%3A01%3A49+-0500&secure%5Bsession_id%5D=a01ea1c3-a9cd-4520-8771-9dfd07ab2fdf&secure%5Btoken%5D=86c7ab73d5c313838bcebee2bc8e9f9464b43cd26677a919b9af241d3d690bb8&format=llm_user)

## ICTFax Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Documents**
- Editing
- Document Signature 
- Storage
- Fax to Email
- Document Storage
- Secure Data Storage
- Electronic Signature

**Agentic AI - Online Fax**
- Autonomous Task Execution
- Cross-system Integration
- Active Directory Integration
- Third-Party Integrations
- File Transfer

**Sending**
- Fax Number
- Existing Numbers
- Cross-Platform Sending
- Unlimited Sending
- Contact Management
- Alerts
- Print Management
- File Management
- Invoice Management
- Email Management
- Compliance Management
- Communication Management
- Call Center Management
- User Management
- Email to Fax
- Fax Management

**Additional Functionality**
- Full Text Search
- HIPAA Compliant
- Audit Trail
- Delivery Tracking
- Multiple Format Support
- Access Controls/Permissions
- FoIP
- Purchasing & Receiving
- SMS Messaging
- CRM
- Whitelisting/Blacklisting
- Status Tracking
- Multiple User Accounts
- Archiving & Retention
- Encryption
- Document Templates
- Generative AI
- Self Service Portal
- Electronic Faxes
- Collaboration Tools
- AI Copilot
- Voice Mail
- Automated Routing
- Reporting & Statistics
- API
- Alerts/Notifications
- Caller ID
- SSL Security
- Role-Based Permissions
- Activity Tracking
- Monitoring
- Contact Database

## Top ICTFax Alternatives
  - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,387 reviews)
  - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews)
  - [iFax](https://www.g2.com/products/ifax/reviews) - 4.7/5.0 (466 reviews)