Iconixx Sales Reviews & Product Details

A key piece we liked is the adaptability of the platform to meet our commission plan needs. Despite our effort to standardize commissions plans there are always exceptions and they frequently change. We were able to align the software to our needs instead of the other way around. Coming from a manual process, this is a huge step forward in efficiency and capability for the team. Review collected by and hosted on G2.com.

This is a very short list. Given I have to pick something I would say that some parts of the application look a little antiquated but when it comes to a tool where the engine is only touched by a handful of admins I'll take function over form any day. Review collected by and hosted on G2.com.

Although I really can't speak highly enough of the system itself, I think the most enjoyable part of this implementation project was working with the Iconixx team. The tool easily saves us several hours of manual calculation per week, but the process of working with the team to create a tool that eliminates user error and best fits our needs was not only easy, but enjoyable as well! Review collected by and hosted on G2.com.

I wish I better understood the process before beginning the project - the discovery phase was straightforward, but it can be easy to lose focus while the product is being built on the back end if you don't remain actively involved in the project. Everything came together perfectly during the testing phase and I couldn't be happier with the overall process and end result, but I feel like the hiccups, although extremely minor, could have been avoided. Review collected by and hosted on G2.com.

Most current Incentive Solutions have provided for enterprise solution for Large Markets but struggled to provide business functionality within the required ROI for Small to Mid market clients.

Iconixx Software is a great SaaS Incentive Compensation solution that bridges that gap. It not only provides robust offering in functionality but also a good ROI especially to the Small to Mid Market clients. It's easy to use interface, automation capabilities and quick turnaround on implementation from inception to deployment, make it a good fit for clients that want to implement a cost effective sales incentive solution. The automation capability, analytics and reporting along with workflow are all targeted to enable a compensation administrator in his/ her day-to-day business functions.

Unlike other vendors in the same space, it provides for a quick turnaround from engagement to deployment. The well-designed solution is a strong reflection of the team behind the solution.

Both at the consultant and leadership level, the product reflects the experience of the Iconixx team in providing

1) a business incentive solution that aligns sales with expected business objectives,

2) a technology solution that is easy to use and quick to implement for business users

3) analytic and workflow to support day-to-day business functions related to compensation. Review collected by and hosted on G2.com.

I am still learning about the product, offered functionality and business needs it targets. Review collected by and hosted on G2.com.

The product is very flexible and allows for multiple calculation types. It integrated well with Salesforce as well as being able to import data. Changes in plan since original implementation have been easy to handle. Review collected by and hosted on G2.com.

I wish we had more ability to create custom reports. The Adhoc reports are awkward and not appropriate for distribution. Review collected by and hosted on G2.com.

Their service is very personalized and it's clear that every attempt is made to provide the solutions we need. There is a cost of course but there is a clear process for both enhancements and maintenance requests. Review collected by and hosted on G2.com.

We have been slow to get the upgrade that we have heard about for a few years and that we are told will facilitate easier management of our compensation solution. We need to be able to stay on the latest release without a lot of overhead. Review collected by and hosted on G2.com.

Iconixx is very easy to use and administer and the support we receive is excellent. Review collected by and hosted on G2.com.

The way in which the setup of plans is done requires us to contract Iconixx every time we have changes to the plan. However, Iconixx has been helpful recently in that they have redone some of the formulas and rules for us that allow flexibility in making small modifications in-house. Review collected by and hosted on G2.com.

Iconixx provides us with a great support team. We like the configurable dashboards, Excel download feature and ad-hoc reporting. In addition, the ability to modify at a transaction level is very helpful. Lastly, the single sign-on feature and web-based 24/7 availability to our Field is a plus. Review collected by and hosted on G2.com.

We sometimes experience minor performance delays and the data load process and error reporting could be improved to allow for more transparency and cleaner output. Review collected by and hosted on G2.com.

The team is very responsive, and has worked over the years to both customize our system and also allow us to control a range of changes ourselves. Review collected by and hosted on G2.com.

Nothing really comes to mind as a major dislike. I do wish I could create batches of statements to send to managers vs. having to download them individually and group to send to managers. Review collected by and hosted on G2.com.

Iconixx allows us to automate tasks that have been manually in the past. We are able to use it to process a variety of commission plans. Review collected by and hosted on G2.com.

Running the calculations can take a long time. Review collected by and hosted on G2.com.

We are treated as a valued customer and receive very personalized attention and support. Review collected by and hosted on G2.com.

Few bumps in past implementations, but we have mutually learned from that experience. Review collected by and hosted on G2.com.