iChat Leads Reviews & Product Details

iChat Leads Overview

What is iChat Leads?

At iChat Leads specilizes in B2B customer service outsourcing market providing customer service services.

iChat Leads Details
Languages Supported
English
Product Description

At iChat Leads specilizes in B2B customer service outsourcing market providing customer service services.


Seller Details
Seller
iChat Leads
Company Website
HQ Location
Port Orange, FL
Twitter
@IchatLeads
1 Twitter followers
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iChat Leads Screenshots

iChat Leads Reviews

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VP of Interactive Media
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

We released a new Android game and we contracted iChat Leads to handle our overflow of customer request. We eventually changed our customer service around to where iChat handles our entire customer service department. Review collected by and hosted on G2.com.

What do you like best?

24x7 availability, can scale up in less than a week, an in-depth training program that was created alongside our brand, 24x7 availability to recorded and live calls, transcripts, customer ratings, and secure file storage to send files back and forth. Review collected by and hosted on G2.com.

What do you dislike?

They are not really responsive to small things via the website but our account manager is usually on top of issues before I even figure out there is one. Review collected by and hosted on G2.com.

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