--- title: IBM FileNet Content Manager Reviews meta\_title: 'IBM FileNet Content Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 139 reviews by the users' company size, role or industry to find out how IBM FileNet Content Manager works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 139 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # IBM FileNet Content Manager Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IBM FileNet Content Manager but has limited features. Are you part of the IBM FileNet Content Manager team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! IBM® FileNet® Content Manager, recognized by Gartner as a "Leader" in the Magic Quadrant for Content Services Platforms for 2018, is an industry leading Enterprise Content Management (ECM) solution. FileNet Content Manager provides organizations with flexible container based deployment options, enhanced security capabilities such as role based redaction, together with automation and collaboration capabilities required to improve the customer experience and employee productivity. IBM FileNet Content Manager provides clients with simple, affordable, enterprise-scale content collaboration, document management and processing capabilities to meet today's mobile, social, cloud and digital transformation demands. Enterprises have the flexibility to deploy IBM's FileNet Content Manager solution on-premises, in the cloud, or in a hybrid configuration enabling organizations to locate content where it best suits their needs. With secure unified access to a variety of content sources, including audio and video, from anywhere, on any device, clients benefit from increased user productivity and efficiency. An intuitive user experience enables you to quickly find, add, edit, tag, annotate and collaborate on content from desktop, web and mobile devices. With External Share you can securely share, track and collaborate on content across and beyond your enterprise - with customers, suppliers and partners. IBM FileNet Content Manager seamlessly integrates content with line of business applications to drive decision making and help unlock business insights required to respond to changing customer demands, market shifts and competitive threats, and to drive increased sales, revenue and market share. Content management services and solutions from IBM support your digital transformation and help you build an automated enterprise that is agile, efficient and competitive. * * * Seller [IBM](https://www.g2.com/sellers/ibm) Discussions [IBM FileNet Content Manager Community](https://www.g2.com/products/ibm-filenet-content-manager/discuss) Languages Supported English Solution Type All-in-One Overview by Emily Hagopian Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 24 months [ View More Pricing Information ](https://www.g2.com/products/ibm-filenet-content-manager/pricing) ## Top-Rated Alternatives [ ![Laserfiche](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ ![Hyland OnBase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hyland OnBase") Hyland OnBase 4.4/5(324) ](https://www.g2.com/products/hyland-onbase/reviews) [ ![M-Files](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "M-Files") M-Files 4.4/5(273) ](https://www.g2.com/products/m-files/reviews) [ View All Alternatives ](https://www.g2.com/products/ibm-filenet-content-manager/competitors/alternatives) ## User Insights Average based on 139 real user reviews. Implementation Time 7 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) GM Gemilang M. IT Manager Enterprise (\> 1000 emp.) 2/13/2019 "Very power full content management solution with a lot of use case ." 3.5/5 What do you like best about IBM FileNet Content Manager? most of the feature that needed by my compani is already there in FileNet. Have scalability feature and only have high reliability configuration Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? change of licensing scheme but now already available PVU option Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? Online account onbording. It integrated well with our front end application Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign BT Bart t. Mr Enterprise (\> 1000 emp.) 2/13/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Robust and flexible" 4.5/5 What do you like best about IBM FileNet Content Manager? IBM ECM is a robust platform very suitable for managing large amounts of unstructured data. Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? The setup is quite complex and need a lot of time. Cloud/Containers are not yet fully available. Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? Storing, retrieving, managing large amounts of documents for governments and banks Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") CF Verified User in Financial Services Enterprise (\> 1000 emp.) 2/15/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Highly trusted sytem" 5/5 What do you like best about IBM FileNet Content Manager? High availablity,scalability and security. It is easy to customize as per user needed. It is designed to catered to all industries. Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? IBM's focus switched to AI and black chain and losing focus on content manager.. I prefer IBM providing user interface application which demo's all features like workplace. Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? Store and retrive business documents with cutmized user security. Need for annottaing document and redacting the confidential information based on user roles. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign BG Bob G. Director of IT Enterprise (\> 1000 emp.) 2/13/2019 "Bank" 4.5/5 What do you like best about IBM FileNet Content Manager? Multi file support, scalability, wealth of 3rd party integrations, flexibility and ease of deployment for ICN for business clients Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? Installation and upgrade complexity., more, more more Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? Large enterprise content management and records management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") CG Verified User in Government Administration Enterprise (\> 1000 emp.) 2/11/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Senior ECM Devloper and Architect" 5/5 What do you like best about IBM FileNet Content Manager? the new content navigator which we had been sucessfully used to build a very sucesssfull solution in our reagion called Admin Correspondance system Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? 1- Dojo used in this proiduct is very old , it is 1.9 or 1.10 , however i recomend to use dojo 2.0 or react or ANgular , while keeping the old Java Script framwork Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? we have solved so many buisness solution related to same technologies , Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 2/12/2019 "IBM P8" 4.5/5 What do you like best about IBM FileNet Content Manager? It is a full product suite that cover the majority of our needs . THe continued expansion of the suite provides a since of secuirty to meet futire needs Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? The reziliance of platform is not good, troubleshoooting issue is difficult and needs to be improved. Looking forward to moving to cloud Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? We use as SaaS to the entrprise to resolve a number of issues including contracts storage and analytics Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 3/22/2019 "Good yet not prevalent ECM" 4/5 What do you like best about IBM FileNet Content Manager? The product is capable of getting rid of the content chaos generally present in an Enterprise Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? It is prevalent in the industry but lags in the automatic content management. Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? The newest companies like Microsoft and others are incorporating AI in their implementation. That might be the way for IBM. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite VV Venkata V. Tech Lead Enterprise (\> 1000 emp.) 2/14/2019 "Great product with great features" 4/5 What do you like best about IBM FileNet Content Manager? Documents and metadata handling is great Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? the way string lists are stored in database Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? It does help our business in sorting out the documents as required Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") CF Verified User in Financial Services Enterprise (\> 1000 emp.) 2/13/2019 "Excited about the Container managed versions" 3.5/5 What do you like best about IBM FileNet Content Manager? Re-architecting of FIleNet products to container managed is a real good step enabling us to pick and choose our journey to cloud. Hoping this expands to more and more of ECM components to be there soon! Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? Upgrade & turn around time for feature requests Review collected by and hosted on G2.com. Recommendations to others considering IBM FileNet Content Manager: If you are expecting to manage high volume document and workflow , go for this product. Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? Complaince and collaboration. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign GR Gowtham R. Head Of IT Product Mgmt, US Enterprise (\> 1000 emp.) 2/13/2019 "Amazing Product" 4.5/5 What do you like best about IBM FileNet Content Manager? Out of the box features & performance is good Review collected by and hosted on G2.com. What do you dislike about IBM FileNet Content Manager? Installation guide is not clear and support process can be improved Review collected by and hosted on G2.com. Recommendations to others considering IBM FileNet Content Manager: Enhance Deja Viewer Review collected by and hosted on G2.com. What problems is IBM FileNet Content Manager solving and how is that benefiting you? Paperless Operations Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about IBM FileNet Content Manager? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about IBM FileNet Content Manager ](https://www.g2.com/products/ibm-filenet-content-manager/discussions/new) ![Alexander D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander D.") AD Alexander Dmitriev • Last activity over 6 years ago Does IBM FileNet content Manager support Russian language? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/25087-does-ibm-filenet-content-manager-support-russian-language) GU Guest User What is IBM FileNet Content Manager used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ibm-filenet-content-manager-used-for) [ View all Discussions ](https://www.g2.com/products/ibm-filenet-content-manager/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Return on Investment 24 months ### Average Discount 21% [ View More Pricing Information ](https://www.g2.com/products/ibm-filenet-content-manager/pricing) IBM FileNet Content Manager Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbdded440dd46c7dcb4debe3e10b5048/microsoft-sharepoint.png "Product Avatar Image") Microsoft SharePoint 4/5(8,980) [ Compare Now ](https://www.g2.com/compare/ibm-filenet-content-manager-vs-microsoft-sharepoint) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1363f968707f52036652a50181b8fbb8/hyland-onbase.png "Product Avatar Image") Hyland OnBase 4.4/5(324) [ Compare Now ](https://www.g2.com/compare/hyland-onbase-vs-ibm-filenet-content-manager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1690e90d3b34e5682247349555a8ab59/opentext-documentum-content-management.jpeg "Product Avatar Image") OpenText Documentum Content... 3.7/5(57) [ Compare Now ](https://www.g2.com/compare/ibm-filenet-content-manager-vs-opentext-documentum-content-management) ##### Categories on G2 [Document Management](https://www.g2.com/categories/document-management) ##### Explore More [What is the top-rated video communication platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-video-communication-platform-for-enterprises)[Which food safety management solutions maintain reliability and uptime in production environments?](https://www.g2.com/discussions/which-food-safety-management-solutions-maintain-reliability-and-uptime-in-production-environments)[Which capital project management platforms integrate natively with SAP and Oracle ERP systems so project cost data flows automatically into financial reporting without manual uploads?](https://www.g2.com/discussions/which-capital-project-management-platforms-integrate-natively-with-sap-and-oracle-erp-systems-so-that-project-cost-data-flows-automatically-into-financial-reporting-without-manual-uploads%20) [Is a dedicated batch management platform worth it for a manufacturer already running SAP?](https://www.g2.com/discussions/is-a-dedicated-batch-management-platform-worth-it-for-a-manufacturer-already-running-sap)[Top-rated AML software for banks](https://www.g2.com/discussions/top-rated-aml-software-for-banks)[Which bot platforms support a smooth handoff to a human agent while maintaining the conversation context that came before?](https://www.g2.com/discussions/which-bot-platforms-support-a-smooth-handoff-to-a-human-agent-while-maintaining-the-conversation-context-that-came-before) [Show MoreShow Less](javascript:void(0);)