--- title: IBM FileNet Content Manager Reviews meta_title: 'IBM FileNet Content Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 139 reviews by the users' company size, role or industry to find out how IBM FileNet Content Manager works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 139 scale: '5' date_modified: '2026-06-22' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # IBM FileNet Content Manager Reviews **Vendor:** IBM **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.0/5.0 **Total Reviews:** 139 ## About IBM FileNet Content Manager IBM® FileNet® Content Manager, recognized by Gartner as a "Leader" in the Magic Quadrant for Content Services Platforms for 2018, is an industry leading Enterprise Content Management (ECM) solution. FileNet Content Manager provides organizations with flexible container based deployment options, enhanced security capabilities such as role based redaction, together with automation and collaboration capabilities required to improve the customer experience and employee productivity. IBM FileNet Content Manager provides clients with simple, affordable, enterprise-scale content collaboration, document management and processing capabilities to meet today's mobile, social, cloud and digital transformation demands. Enterprises have the flexibility to deploy IBM's FileNet Content Manager solution on-premises, in the cloud, or in a hybrid configuration enabling organizations to locate content where it best suits their needs. With secure unified access to a variety of content sources, including audio and video, from anywhere, on any device, clients benefit from increased user productivity and efficiency. An intuitive user experience enables you to quickly find, add, edit, tag, annotate and collaborate on content from desktop, web and mobile devices. With External Share you can securely share, track and collaborate on content across and beyond your enterprise - with customers, suppliers and partners. IBM FileNet Content Manager seamlessly integrates content with line of business applications to drive decision making and help unlock business insights required to respond to changing customer demands, market shifts and competitive threats, and to drive increased sales, revenue and market share. Content management services and solutions from IBM support your digital transformation and help you build an automated enterprise that is agile, efficient and competitive. ## IBM FileNet Content Manager Reviews ### 1. Powerful and Secure ECM Platform for Large-Scale Enterprise Content Management **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed Ghazali M. | Business Automation Architect, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2025 **What do you like best about IBM FileNet Content Manager?** IBM FileNet Content Manager offers a highly scalable and secure enterprise content management (ECM) solution. It integrates seamlessly with IBM BAW and other workflow engines, enabling organizations to automate complex document-centric processes. Its granular access controls, versioning, and retention policies make it ideal for regulated industries like banking and healthcare. **What do you dislike about IBM FileNet Content Manager?** The user interface for non-technical users feels outdated compared to modern cloud-native ECM solutions. Initial setup and configuration can be complex and usually require expert assistance. Also, licensing and infrastructure costs can be high, especially for small and mid-sized businesses. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** FileNet solves challenges related to unstructured content management, regulatory compliance, and workflow automation. It allows our organization to: Securely store and retrieve millions of documents Automate document review, approval, and retention processes Ensure compliance with audit trails and access controls Integrate document storage directly into our business workflows (IBM BAW) ### 2. Flow facilities and execution difficulties on screens for the end customer **Rating:** 3.5/5.0 stars **Reviewed by:** Eduardo A. | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about IBM FileNet Content Manager?** The tool provides various functions and conveniences within the workflows, ease of execution, traceability of information, process reliability with all records, good presentation regarding the next steps and stages of the process in progress until its final stage. **What do you dislike about IBM FileNet Content Manager?** Some screens require unnecessary clicks from the user, which often turn into errors and difficulties in use, leading to a negative user experience. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** The tool facilitates document management, application of rules across the entire company, validity control, and alerts for documents nearing their expiration date. ### 3. IBM FileNet Content Manager review **Rating:** 3.5/5.0 stars **Reviewed by:** Arian R. | H, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about IBM FileNet Content Manager?** User-friendly interface is the thing I like the most. The interface is divided into the main window with records or folders, windows with metadata and auxiliary windows. **What do you dislike about IBM FileNet Content Manager?** I dislike the lack of group actions upon the digital objects but I suppose that is the particular implementation issue. Workflows created for the Content Manager can sometimes be difficult to follow or execute. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** I am solving the problems of sharing common organizational records, managing (live and current) records and having a common repository for various business applications that use the IBM FileNet. ### 4. Finding what you need quickly **Rating:** 4.0/5.0 stars **Reviewed by:** Prem A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2021 **What do you like best about IBM FileNet Content Manager?** You have the ability to bring order to mix of content, digital as well as scanned content. You can build a workflows around various types of content that are critical to operations. Built in AI helps make the process less hands on and makes ECM an easier task. Bring in your customers into the fold where content like manuals or data sheets can affect their decisions about using your services or products **What do you dislike about IBM FileNet Content Manager?** There is lot of planning required to get the best out of it but that goes with any ECM Solution **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Linking related content and finding the right info is a real bonus ### 5. Great Tool for Content Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ashok B. | Senior Project Associate, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IBM FileNet Content Manager?** It is a great product for Content Management. Supports a variety of feature versioning, security, auditing, business objects, etc. It also supports business process workflows. A variety of tools are provided like ACCE, PCC, PA, PD etc **What do you dislike about IBM FileNet Content Manager?** The workflow process designer, process tracker, and process administrator does not work all the time. These can be moved in ICN. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Enterprise Content Manaegement and Business Process Management ### 6. Filenet **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about IBM FileNet Content Manager?** Search results fast Can be integeated with datacap web **What do you dislike about IBM FileNet Content Manager?** Adding new a lage to an archived document need to download and rescan or upload the whole documents, while old systems had feature to add page in specific order **Recommendations to others considering IBM FileNet Content Manager:** Need consultant for design specially for big organisations **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Integrations capabilities with other systems through web services odcmis and fncmis ### 7. I was working with IBM Filenet 4 years ago and i'm satisfying from this product, robust and stable. **Rating:** 5.0/5.0 stars **Reviewed by:** Elias H. | IT Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about IBM FileNet Content Manager?** You can do an automation process for archiving and structural documents, and it can be integrated with any software needed. **What do you dislike about IBM FileNet Content Manager?** Some features need a specific browser to open. **Recommendations to others considering IBM FileNet Content Manager:** I recommend for those who need an archiving system to use IBM FileNet Content Manager. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** The filed documents are under their parent folders. ### 8. Amazing Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about IBM FileNet Content Manager?** The console of IBM was very impressive, i would highly recommend this type of console where you can view your contents easily. **What do you dislike about IBM FileNet Content Manager?** I didn't see any drawbacks, just wanna add one thing to make this more generic in terms of getting and adding contents from different platforms. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We had a problem of content management, with IBM FileNet Content Manager we would have multiple repositories where we can add our content for the organization. ### 9. Filenet P8 developer **Rating:** 4.5/5.0 stars **Reviewed by:** Santharam N. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about IBM FileNet Content Manager?** IBM Filenet is one place for all business need **What do you dislike about IBM FileNet Content Manager?** Sequence of the workplace, content manager and process engine could be placed in a single place **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We store all our forms and attachments in the P8 ### 10. User-friendly even if you are newbie **Rating:** 4.0/5.0 stars **Reviewed by:** I I. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about IBM FileNet Content Manager?** Multi-line meta data managing was great! **What do you dislike about IBM FileNet Content Manager?** The hardest part was to find some types of object and casting the ones i wanted to insert **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Pdf file storage and managing them by meta data attributes ### 11. Getting more of IBM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2022 **What do you like best about IBM FileNet Content Manager?** Getting my record accurate and more often easy userfrindly **What do you dislike about IBM FileNet Content Manager?** Connection is bit slower and all working and uploading needs time **Recommendations to others considering IBM FileNet Content Manager:** Yes I recommend if it's browsing get little faster **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** It's easy to solve but connection is very slower so it takes lot of time for browesing ### 12. An application that is very helpful in storing lot of documents and making it easier to be searched. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about IBM FileNet Content Manager?** User feels so easy in using this application. **What do you dislike about IBM FileNet Content Manager?** It takes a bit of waiting time when uploading and searching for documents **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Documentation of legal documents that are many and varied and make it easier to search, for example documents with the name of a certain director or certain location. ### 13. One of the best document management product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2022 **What do you like best about IBM FileNet Content Manager?** Ease of integration and rich features available. **What do you dislike about IBM FileNet Content Manager?** User interface could be better in the product. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Document management and process workflow ### 14. A very good dependable product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2021 **What do you like best about IBM FileNet Content Manager?** Easy to customize and use power of the products **What do you dislike about IBM FileNet Content Manager?** some times it might be pricy to have such product **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Managing and controlling all the entity's content in an easy way ### 15. Nice ECM tool with good modules to manage content **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about IBM FileNet Content Manager?** Easy to start with Better integration options Better documentation available **What do you dislike about IBM FileNet Content Manager?** Modules can be clubbed in one instead of seperate modules **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Content Management ### 16. I have implemented ECM solution based on Filenet in various domain in Government and Private Sectors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about IBM FileNet Content Manager?** Rich Content Collaboration Features, Continues Enhancement, Product Documentation. **What do you dislike about IBM FileNet Content Manager?** Limited Audits, Content Sync feature is unstable. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Enterprise Level Centralized Content Repository, Content Archiving Standards and Regulations, End to End Content lifecycle. ### 17. FileNet 5.x **Rating:** 4.0/5.0 stars **Reviewed by:** Somenath H. | Imaging Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2019 **What do you like best about IBM FileNet Content Manager?** IBM FileNet 5.5 is far better than it's older versions. It's easy to integrate and we've integrated with Kofax products. Also it's security is top level. **What do you dislike about IBM FileNet Content Manager?** You can't except more on other features like BPM or workflow. Also there are many restrictions on window based older versions. **Recommendations to others considering IBM FileNet Content Manager:** Please purchase latest version i.e. higher than 5.5 **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We used mostly to store digital documents. There are some workflow also that we designed using FileNet. ### 18. It is a fantastic product **Rating:** 4.5/5.0 stars **Reviewed by:** Alex G. | Team Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2019 **What do you like best about IBM FileNet Content Manager?** It is a product that surprised me, it has a high performance, it is effective and its interface very intuitive, at the time I used it it totally fulfilled my expectations and I consider it a great option within this section of file management. **What do you dislike about IBM FileNet Content Manager?** Encompassing all the points regarding software this product does not have any negative aspect, I do not have something to say that I did not like, it is totally effective. **Recommendations to others considering IBM FileNet Content Manager:** If you have business content management needs and you are looking for a software that adapts to it, this is an excellent option, it will fully comply with all its functions and that is why I recommend it to everyone, it is a profitable product over time. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** In terms of business content management, this is an excellent option for which we accept to use it, giving us an excellent performance as a company, responding to all the business needs we had. ### 19. Best ECM software **Rating:** 4.0/5.0 stars **Reviewed by:** Atanu R. | Lead Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about IBM FileNet Content Manager?** I have used IBM CM8 content manager software along with IBM Content Navigator and integrated with IBM BPM. CM8 provides functionality to the users to customise the data model based on the business requirement, handles all data format, can handle huge number of files with ease, provides security based on custom defined attributes to protect sensitive data. Specifically the ICN is a very powerful document viewer and comes with the product and handles almost every document format. **What do you dislike about IBM FileNet Content Manager?** Integrating with external products like IBM BPM is bit complex and had difficulty with certain document formats in the ICN viewer. **Recommendations to others considering IBM FileNet Content Manager:** From IBM BPM perspective, if you think of any external ECM then probably IBM ECM is the best product for integrating to IBM BPM with ease and seamless operation. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** I have used this product as a content store manly with IBM BPM product. For banking, insurance, healthcare clients to store various document types like email attachment, scanning system outputs etc. I have designed solutions where user can upload, modify, delete documents from IBM BPM. ### 20. FileNet Content Manager review **Rating:** 5.0/5.0 stars **Reviewed by:** Robert S. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM FileNet Content Manager?** Robust features make this one of the best content management systems out there. **What do you dislike about IBM FileNet Content Manager?** The price on this product is not very competitive with newer offering that are out there. If IBM is not careful, it will lose significant business. **Recommendations to others considering IBM FileNet Content Manager:** This is a great product that will allow you to take all of your enterprises documents and house them. It has a significant number of add-ons to enable Compliance (Enterprise Records), Workflow (BPM/ICM) and also works by integrating with Amazon S3 (or IBM Cloud Object Storage). I highly recommend this product. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We create one system of truth. A repository that will hold all of the document and their previous verrsions. Add that with the ability to use Case Manager, Business Process Manager, IBM Enterprise Records and the robust API set that allows for ease of integration. ### 21. A reliable end to end enterprise DMS and BPM system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about IBM FileNet Content Manager?** I have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like HR, Accounts payable, IT, Contracts, etc. I have designed applications to allow access to documents only to certain groups. I have designed multiple workflow applications for HR help desk. document approval process. FileNet provides both document management and business process management functionalities. FileNet provides robust out of the box tools for end users (IBM Content Navigator) and for admins(ACCE) to store and classify documents. It has a great set of connectors for data migration to and from Kofax, XML import/export, Emails, Sharepoint, scanners, file systems, etc. Perfectly works with Oracle, DB2, SQL, MSSQL databases, IBM WebSphere, WebLogic, JBoss application servers, allows to configure data model and user permissions as detailed as you may need. It provides tools to design workflow with integration with core applications. **What do you dislike about IBM FileNet Content Manager?** Collaborating documents with external users force you to send the document via email or requires the external users to have FileNet license. Other ECM products solve this problem easily like Box.com. Cloud deployment is not well practiced. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Like I said earlier, I have used this software for past 10 years and implemented this solution to multiple clients who have stored documents from multiple business units like HR, Accounts payable, IT, Contracts, etc. I have designed applications to allow access to documents only to certain groups. I have designed multiple workflow applications for HR help desk. document approval process. ### 22. Review of IBM ECM **Rating:** 4.5/5.0 stars **Reviewed by:** Suraj P. | Software engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2019 **What do you like best about IBM FileNet Content Manager?** Data content analyzation is awesome. It also has great dashboard creation tools as well. **What do you dislike about IBM FileNet Content Manager?** Governor limits are the main issue as well as there is scope to make UI more simple. **Recommendations to others considering IBM FileNet Content Manager:** Do read documentation before using the product it will be useful. It is great product for content management **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We were doing sentimental analysis of local and cloud folder in our organization using IBM ECM. ### 23. Best ECM product in the Market **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about IBM FileNet Content Manager?** FileNet Content manager and Content Navigator... the best and most reliable ECM products. The content navigator is easy to use/implement/integrate/customize product. Both products are easy to implement and integrate with other business processes. We also use Content Manager onDemand and Content collector as welll. **What do you dislike about IBM FileNet Content Manager?** We use Content collector for bulk uploading. It's good; but very limited in terms of features and functionality. We had write lot of custom scripts for simple things. Would like to see it getting more evolved. We also use Daeja viewer Virtual which is replacing Pro viewer. It's definitely helping us to remove JRE dependency but does not have all features which Pro has For example, providing detail image information etc. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We use FileNet as our document repository. Users search and view documents in day to day business to take complete business processes. It has improved overall time to complete business process and decision making. ### 24. FileNet Content Manager - Best of the best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** Consistant is the main word I would use to describe FileNet. It just works. The amount of content that is ingested for my business is quite massive and to have Content Manager ingesting and classifying and storing that content never fails. **What do you dislike about IBM FileNet Content Manager?** The only part of Content Manager that is incredibly difficult is its licencing. It is impossible to understand and once you do they change the model again. That is why you need a business partner to help navigate through the nonsence. Additionally the interaction with other applications especially those from Microsoft and that reside in the cloud isnt the best, however, its on the horizon. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Allowing individuals that are out in the field to be able to ingest and view content while on a tablet or ipad sitting in their car or at a coffee shop is invalueable. ### 25. The best there is in terms of ECM **Rating:** 4.0/5.0 stars **Reviewed by:** Maria Z. | Gerente de banca de inversiones, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about IBM FileNet Content Manager?** The data collection can be customizable to the user's needs; can manage all data formats and although the flow of these is large does not lose the quality. its ease of use is very appreciable for all our ornamentation and easily integrated into our system. **What do you dislike about IBM FileNet Content Manager?** Nothing negative to say about this software, we are pleased with it. **Recommendations to others considering IBM FileNet Content Manager:** yes i would recommend it **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** we have used it for the safe storage of the data and the analysis of these, of our clients. ### 26. IBM Content Management Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2019 **What do you like best about IBM FileNet Content Manager?** The ease of setup for getting started with IBM's Enterprise Content Management software was impressive. The options for pulling the enterprise solution in pieces into our existing enterprise infrastructure made evaluation much more feasible. **What do you dislike about IBM FileNet Content Manager?** The settings within IBM's Enterprise Content Management software are vast and it takes a lot of digging in the documentation to figure out even some simple changes. When you start pulling multiple components into your system you really have to start developing processes for your situation to keep the workflow organized. **Recommendations to others considering IBM FileNet Content Manager:** Consider taking a phased approach to implementation, particularly if you have a well established existing enterprise infrastructure. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We are currently evaluating IBM's Enterprise Content Management software as a companion tool to our implementation of SalesForce. ### 27. Since the dawn of #ECM time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** Platform's scalability. Everything is now an 'I' in front of it - 'I'BM Content Foundation, 'I'BM Case Foundation, 'I'BM Content Navigator, 'I'BM Enterprise Records, but the core engines, platforms dating all the way back to the early 2000s are still there, play well with each other and provide a composite platform for all things content. **What do you dislike about IBM FileNet Content Manager?** It would be nice to go back and deprecate some of the more ancient stuff and clean it up while you're there. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** IBM FileNet Content Manager is in pretty much every Fortune 500's data center, whether on-site, in the cloud or heading towards the latter as we speak. Pick an industry - finance, insurance, telecom, energy, government - if there's a lot of it, FileNet's there. ### 28. Enterprise content management **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek G. | Software Developer , Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2019 **What do you like best about IBM FileNet Content Manager?** It enables an organization to take full advantage of the customer information and company knowledge embedded in its content. ECM solutions capture, store, activate, analyze and automate business content, providing new value from data that was previously unstructured and unavailable. **What do you dislike about IBM FileNet Content Manager?** Its has really good features but needs to add more features that make Enterprise day to life simple **Recommendations to others considering IBM FileNet Content Manager:** Implement more features and community help **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** solutions capture, store, activate, analyze and automate business content, providing new value from data that was previously unstructured and unavailable. ### 29. Moving towards right direction **Rating:** 4.0/5.0 stars **Reviewed by:** Juozas V. | Team manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM FileNet Content Manager?** Me and my team likes the direction goes to. It really looks that IBM lsiten to customers feedback, for example starting to support React instead of only DoJo framework. **What do you dislike about IBM FileNet Content Manager?** There are still some technologies that are still not yet supported, and WebSphere is somethign that is really heavy weight to use on local computers. **Recommendations to others considering IBM FileNet Content Manager:** It really depends on the need for the business demands. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We created case manager and document management (agreeement handling) solutions in our enterprise. ### 30. Rock Solid Content Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM FileNet Content Manager?** FileNet Content Manager provides the services that the business needs, and stability that I need as an Operations Manager. Our organization has dozens of applications with thousands of users that connect to FileNet for content. It is critical that these applications have high availability and FileNet helps us deliver that. **What do you dislike about IBM FileNet Content Manager?** The stack of software in IBM's content management suite is very large, and the names keep changing. It can be difficult to keep everything straight unless you have years of experience. **Recommendations to others considering IBM FileNet Content Manager:** Definitely worth the investigation. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We use FileNet to store all critical documents for business processes. We experience high uptime for our users with this platform. ### 31. Powerful content management for my business solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** As a solutions archite t, working with many clients, I appreciate the power of FileNet Content Manager to organize, and manage the content behind our solutions **What do you dislike about IBM FileNet Content Manager?** Some of the features are hidden deep in administrator menus, but once you find them, the system can do more than other content repositories that I've worked with. **Recommendations to others considering IBM FileNet Content Manager:** Case Foundation is the minimim configuration I'd typically recommend, because it enables some workflow capabilities as well as content repository **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We use FileNet as our primary ECM repository for our Case Manager and business process automation solutions. The robust repository platform makes it a great choice ### 32. Using Content Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Tony H. | Imaging/Workflow Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM FileNet Content Manager?** Having being integrated with Content Manager, our users have found it to be reliable and integrated well with other IBM products. **What do you dislike about IBM FileNet Content Manager?** Every now and then we will find some bugs especially related to annotations. It also takes considerable time for IBM to include the fix in a release. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Integration of their product with other systems like Case Manager take considerable effort and knowledge. ### 33. FileNet P8 ECM Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Tony G. | Application Development Director, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** It's reliability and robustness. It's also a flexible system that can accept all kinds of files. **What do you dislike about IBM FileNet Content Manager?** It's configuration tools, they need to be user friendly. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Enterprise content storage for all our systems. The benefits we are seeing is that now there is only one place we need to look at for our content instead of going to different systems. ### 34. document management **Rating:** 4.0/5.0 stars **Reviewed by:** nevra b. | nevra, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM FileNet Content Manager?** we are us'ng filenet for our document management. we have strict regulatory operation and filenet is on top of those. we collect the documents and manage with this product' the most important thing is the performance **What do you dislike about IBM FileNet Content Manager?** we cannot regulate personality at the moment **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** we are able to manage the content, collect and distrubute when needed ### 35. Filenet makes makes it easier to keep record of documents **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2019 **What do you like best about IBM FileNet Content Manager?** I like the various categories it has in which I can index my documents and access them easily in pdf format. **What do you dislike about IBM FileNet Content Manager?** It has too many levels to go through to access documents. **Recommendations to others considering IBM FileNet Content Manager:** This system is very intutive and easy to use. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We uses it to access and store documents. The benefit is that they are easily accessible anywhere online. ### 36. How likely is it that you would recommend IBM ECM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2019 **What do you like best about IBM FileNet Content Manager?** It is very important that the hardware and software of a team are collated and I think IBM are specialists in this **What do you dislike about IBM FileNet Content Manager?** I really do not have any complaints about the product at the time **Recommendations to others considering IBM FileNet Content Manager:** It is an excellent product recommended to full **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We have worked with him all the time in the company and he is magnificent in the control of the human resources personnel, as well as the payroll ### 37. A convenient program to view customer info **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about IBM FileNet Content Manager?** This software has an incredibly user friendly interface that makes it very easy to view customer information needed to do daily tasks in business **What do you dislike about IBM FileNet Content Manager?** In all honesty there is nothing I can say I dislike about IBM ECM, it’s my favorite software that I handle on a daily basis **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** I’ve noticed how efficient the program is and how well the algorithm for organizing customer information is, it takes a lot of time off of tasks ### 38. FileNet Content Manager Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Troy L. | Technology Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** The IBM FileNet Content Manager is a solution that provides great flexibility for multiple business needs. If you have a Content problem IBM FileNet Content Manager can help solve it. **What do you dislike about IBM FileNet Content Manager?** Would like to see additional faliover oprtions for content and metadata. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Storing Unstructured Content in a structured manner. ### 39. Plethora of features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** I really like how you have a complete basic suite to creating a P8 Repository and creating workflows to help enhance your solution. **What do you dislike about IBM FileNet Content Manager?** The fact you have multiple other enhancing features that are NOT included in the complete suite. i.e. IBM Records Manager, IBM Stored IQ, better analytics on the data. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We are creating a central repository that houses all documents across 20 + departments. This is an intuitive place for all our customers/business partners to access all the content added into the repository. ### 40. very powerfull soulution for content management **Rating:** 4.0/5.0 stars **Reviewed by:** Wes S. | Area E51 Director, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** very stable and able to do the job well. The records managment capabilities are very robust and allow for defensible disposition **What do you dislike about IBM FileNet Content Manager?** user interface and ease of developing solutions **Recommendations to others considering IBM FileNet Content Manager:** Understand the importance of records management and how it helps mitigate risk to your organization. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** managing records ### 41. Very power full content management solution with a lot of use case . **Rating:** 3.5/5.0 stars **Reviewed by:** Gemilang M. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** most of the feature that needed by my compani is already there in FileNet. Have scalability feature and only have high reliability configuration **What do you dislike about IBM FileNet Content Manager?** change of licensing scheme but now already available PVU option **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Online account onbording. It integrated well with our front end application ### 42. Robust and flexible **Rating:** 4.5/5.0 stars **Reviewed by:** Bart t. | Mr, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** IBM ECM is a robust platform very suitable for managing large amounts of unstructured data. **What do you dislike about IBM FileNet Content Manager?** The setup is quite complex and need a lot of time. Cloud/Containers are not yet fully available. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Storing, retrieving, managing large amounts of documents for governments and banks ### 43. Highly trusted sytem **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about IBM FileNet Content Manager?** High availablity,scalability and security. It is easy to customize as per user needed. It is designed to catered to all industries. **What do you dislike about IBM FileNet Content Manager?** IBM's focus switched to AI and black chain and losing focus on content manager.. I prefer IBM providing user interface application which demo's all features like workplace. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Store and retrive business documents with cutmized user security. Need for annottaing document and redacting the confidential information based on user roles. ### 44. Bank **Rating:** 4.5/5.0 stars **Reviewed by:** Bob G. | Director of IT, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** Multi file support, scalability, wealth of 3rd party integrations, flexibility and ease of deployment for ICN for business clients **What do you dislike about IBM FileNet Content Manager?** Installation and upgrade complexity., more, more more **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Large enterprise content management and records management. ### 45. Senior ECM Devloper and Architect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2019 **What do you like best about IBM FileNet Content Manager?** the new content navigator which we had been sucessfully used to build a very sucesssfull solution in our reagion called Admin Correspondance system **What do you dislike about IBM FileNet Content Manager?** 1- Dojo used in this proiduct is very old , it is 1.9 or 1.10 , however i recomend to use dojo 2.0 or react or ANgular , while keeping the old Java Script framwork **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** we have solved so many buisness solution related to same technologies , ### 46. IBM P8 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM FileNet Content Manager?** It is a full product suite that cover the majority of our needs . THe continued expansion of the suite provides a since of secuirty to meet futire needs **What do you dislike about IBM FileNet Content Manager?** The reziliance of platform is not good, troubleshoooting issue is difficult and needs to be improved. Looking forward to moving to cloud **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** We use as SaaS to the entrprise to resolve a number of issues including contracts storage and analytics ### 47. Good yet not prevalent ECM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about IBM FileNet Content Manager?** The product is capable of getting rid of the content chaos generally present in an Enterprise **What do you dislike about IBM FileNet Content Manager?** It is prevalent in the industry but lags in the automatic content management. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** The newest companies like Microsoft and others are incorporating AI in their implementation. That might be the way for IBM. ### 48. Great product with great features **Rating:** 4.0/5.0 stars **Reviewed by:** Venkata V. | Tech Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about IBM FileNet Content Manager?** Documents and metadata handling is great **What do you dislike about IBM FileNet Content Manager?** the way string lists are stored in database **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** It does help our business in sorting out the documents as required ### 49. Excited about the Container managed versions **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** Re-architecting of FIleNet products to container managed is a real good step enabling us to pick and choose our journey to cloud. Hoping this expands to more and more of ECM components to be there soon! **What do you dislike about IBM FileNet Content Manager?** Upgrade & turn around time for feature requests **Recommendations to others considering IBM FileNet Content Manager:** If you are expecting to manage high volume document and workflow , go for this product. **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Complaince and collaboration. ### 50. Amazing Product **Rating:** 4.5/5.0 stars **Reviewed by:** Gowtham R. | Head Of IT Product Mgmt, US, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM FileNet Content Manager?** Out of the box features & performance is good **What do you dislike about IBM FileNet Content Manager?** Installation guide is not clear and support process can be improved **Recommendations to others considering IBM FileNet Content Manager:** Enhance Deja Viewer **What problems is IBM FileNet Content Manager solving and how is that benefiting you?** Paperless Operations ## IBM FileNet Content Manager Discussions - [Does IBM FileNet content Manager support Russian language?](https://www.g2.com/discussions/25087-does-ibm-filenet-content-manager-support-russian-language) - 1 comment, 1 upvote - [View IBM FileNet Content Manager pricing details and edition comparison](https://www.g2.com/products/ibm-filenet-content-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+03%3A17%3A33+-0500&secure%5Bsession_id%5D=a025bdd7-6757-46ea-be83-2ed74c2bb395&secure%5Btoken%5D=6667c14944807c3d8eb7ef319c1f9dbdf01ce41648305356eeb87437de6c0b2a&format=llm_user) ## IBM FileNet Content Manager Integrations - [IBM Business Automation Workflow (BAW)](https://www.g2.com/products/ibm-business-automation-workflow-baw/reviews) ## Top IBM FileNet Content Manager Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) - 4.4/5.0 (308 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) - 4.4/5.0 (229 reviews)