Humanity Schedule by TCP Reviews & Product Details

I like the mobile app, mobile clockin/out, leave request is easy, time sheet approval is easy. Customer support is helpful. Review collected by and hosted on G2.com.

That you can't edit leave requests. That the time off bank for each employee is in days and not hours, because we have hourly employees. Review collected by and hosted on G2.com.

This program is easy for us and our staff to use. I like the way the program will break out daily and weekly overtime so I can export to my payroll company. It does exactly what we need it to do. We use staff clock-in/out, pickup shifts feature, staff scheduling, we use some reports and verify clock-in/out times. There are many features more features on this program however we don't use them. Review collected by and hosted on G2.com.

The price of this program is really expensive for what it is. We are Canadian so converting from USD to CAN is a killer. I think other programs probably have the features we need but for better value. The help support has also declined in recent years. Lately, the base level of the help staff is so low that it's not all that useful. Review collected by and hosted on G2.com.

It is easy to set up schedules, and to have agents signing in for the day. I like it has the option to manage views, to correct data and to keep record of the days off.

It is a very simple tool for agents to log in and use in a daily basis. Review collected by and hosted on G2.com.

I understand probably the focus of this system is not customer service operative teams, but I lack the conectivity within Zendesk (or any other ticketing system), for the agent adherence to be monitored autimatically.

Additionally, it would be easier for agents to follow their schedules if there were reminders popping up on their browser for breaks and role changes. Review collected by and hosted on G2.com.

the organization is great for my compnay Review collected by and hosted on G2.com.

Takes a little while to learn how to use Review collected by and hosted on G2.com.

Once you get the hang of where everything lives, everything is fairly easy to use! Some things are hidden in odd places but for the most part its obvious where to go/how to navigate! Employees are always helpful when I have needed support. Review collected by and hosted on G2.com.

Downside is some things being hard to find, having to download a seperate app for clocking in (humanity stations), app not being very admin friendly. Review collected by and hosted on G2.com.

It is customizable, different colors can be assigned to different positions, this can give the Managers nice visual cues to make sure they have all shift and positions covered.

Remote access to the schedule for employees, vacation requests, and more all through the app. Review collected by and hosted on G2.com.

Setting up Time Clock Terminals on phones/tablets is a little clunky, but it is worth it for what we use it for.

Sometimes editing an existing time sheet is a little weird, but I can easily get around it. Review collected by and hosted on G2.com.

I love that I can change the color for each location, and that i can repeat the schedule so I don't have to keep doing it over and over. Review collected by and hosted on G2.com.

I don't like that they are taking the legacy schedule away. Review collected by and hosted on G2.com.

Very ease to use and easily understanble, navigation from one step to other is good. Summary generated is very accurate Review collected by and hosted on G2.com.

Sometimes, Multiple usage is deifficult and time to reload is taking longer creating a waiting line Review collected by and hosted on G2.com.

Humanity is an easy software to learn. I like that it can be used for multiple locations and inculde different position. I also like that it can keeo track of employees clock in / breaks and clock out.

I recently learn that task can be attached to specific position. I am lookinf forward in using this with your team.

Customer service is excellent and easy to contact 24/7 ( considering we also work in a 24/7 environement).

Humanity is a software I use on a daily basis and it is quick to lear how it works and adapt it to our team. Review collected by and hosted on G2.com.

You cannot be part of two different Teams! Review collected by and hosted on G2.com.

Ease of use, mobile app & customer support. Review collected by and hosted on G2.com.

Lack of integration with payroll system. Review collected by and hosted on G2.com.