Houndseer Reviews & Product Details

Houndseer is an automated auditing solution designed to help restaurants identify and rectify payout discrepancies from major food delivery platforms, including DoorDash, GrubHub, and UberEats. By automatically analyzing payout statements, Houndseer detects overcharges, phantom fees, and deposit mismatches, ensuring that restaurants receive the correct payments for their services. The platform operates seamlessly without the need for software installation. Users simply forward their payout emails to a designated Houndseer address. Once received, Houndseer meticulously examines each line item against the restaurant's contracted commission rates. This process highlights any inconsistencies, such as commission miscalculations, fees retained on refunded orders, and unexplained deductions, which are common issues in the industry. For instance, in a real-world scenario, a restaurant processed ten orders in a week. Houndseer identified three discrepancies totaling $10.56 at risk, with a $7.20 shortfall between the bank deposit and the expected amount. Over a seven-month audit of an independent, two-location restaurant, Houndseer uncovered $737.03 in missing funds, comprising $125.42 in confirmed billing errors and $611.61 in unverifiable deductions. Setting up Houndseer is straightforward. After forwarding payout emails, the system automatically checks each order against the agreed commission rates. Users can then log in at any time to review flagged discrepancies, access dispute-ready evidence, and assess the total amount at risk. This proactive approach saves restaurant owners from the tedious task of manually reviewing spreadsheets and ensures financial accuracy. Houndseer offers a single pricing plan at $50 USD per month per restaurant, with the flexibility to cancel anytime. This subscription includes automatic weekly statement checks for DoorDash, GrubHub, and UberEats, detection of commission, refund, and adjustment discrepancies, simple bank deposit matching, and the generation of dispute-ready evidence. For those interested in evaluating the service, Houndseer provides a free one-time DoorDash audit without requiring credit card information. By leveraging Houndseer, restaurants can safeguard their revenue, reduce financial losses due to payout errors, and focus more on delivering quality service to their customers.