HeyOrca Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise HeyOrca for its exceptional customer service, noting quick responses and helpful assistance throughout their experience. (3 mentions)

Users love the easy post scheduling in HeyOrca, streamlining their management process and enhancing productivity. (3 mentions)

Users find HeyOrca to be extremely user-friendly, making scheduling and account management effortlessly straightforward. (2 mentions)

Users appreciate the clean and simple calendar view, making planning and visualizing content effortless across platforms. (1 mentions)

Users love the efficient content sharing capabilities of HeyOrca, enhancing collaboration and workflow with clients seamlessly. (1 mentions)

Users desire a method to quickly search for emojis and save frequently used handles for easier collaboration. (1 mentions)

Users find the Canva integration awkward, and wish for features like music addition in HeyOrca posts. (1 mentions)

Users find the lack of thumbnail selection for videos on Instagram frustrating, affecting presentation on clients' socials. (1 mentions)

Users find limited customization options in HeyOrca, wishing for more flexibility in settings and features. (1 mentions)

Users find the limited features of HeyOrca, such as integration quirks and lack of music options, frustrating. (1 mentions)

5 Pros or Advantages of HeyOrca

1. Customer Service

Users praise HeyOrca for its exceptional customer service, noting quick responses and helpful assistance throughout their experience.

See 3 mentions

See Related User Reviews

Lauren W.

Small-Business (50 or fewer emp.)

5.0/5

"Best Social Media Management Platform"

What do you like about HeyOrca?

Amazing customer service, very responsive and extremely helpful! The platform is incredibly user friendly, scheduling posts, adding accounts, pulling

Linh H.

Small-Business (50 or fewer emp.)

5.0/5

"HeyOrca is one of the best platform and community for social media managers!"

What do you like about HeyOrca?

Besides the basic scheduling and posting feature, HeyOcra's share and approve content feature is unique and very handy. I also really like HeyOrca c

2. Post Scheduling

Users love the easy post scheduling in HeyOrca, streamlining their management process and enhancing productivity.

See 3 mentions

See Related User Reviews

Lauren W.

Small-Business (50 or fewer emp.)

5.0/5

"Best Social Media Management Platform"

What do you like about HeyOrca?

Amazing customer service, very responsive and extremely helpful! The platform is incredibly user friendly, scheduling posts, adding accounts, pulling

Linh H.

Small-Business (50 or fewer emp.)

5.0/5

"HeyOrca is one of the best platform and community for social media managers!"

What do you like about HeyOrca?

Besides the basic scheduling and posting feature, HeyOcra's share and approve content feature is unique and very handy. I also really like HeyOrca c

3. User-Friendly

Users find HeyOrca to be extremely user-friendly, making scheduling and account management effortlessly straightforward.

See 2 mentions

See Related User Reviews

Lauren W.

Small-Business (50 or fewer emp.)

5.0/5

"Best Social Media Management Platform"

What do you like about HeyOrca?

Amazing customer service, very responsive and extremely helpful! The platform is incredibly user friendly, scheduling posts, adding accounts, pulling

Riley L.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless User Experience"

What do you like about HeyOrca?

HeyOrca is extremely user-friendly and easy to navigate. The customer service is very quick to respond with any questions I may have. The numerous fea

4. Calendar View

Users appreciate the clean and simple calendar view, making planning and visualizing content effortless across platforms.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, intuitive, and great for planning content at a glance"

What do you like about HeyOrca?

I love how clean and simple the interface is – especially the calendar view, which makes it super easy to plan and visualise content across platforms.

5. Content Creation

Users love the efficient content sharing capabilities of HeyOrca, enhancing collaboration and workflow with clients seamlessly.

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Karen G.

Professional Cellist and Music Contractor

Small-Business (50 or fewer emp.)

3/14/2023

"LOVE HeyOrca!!"

5/5

What do you like best about HeyOrca?

The platform was really easy to learn and has helped us stay on top of Social Media marketing. The associates at HeyOrca have been very helpful when we had questions. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

The price deterred me for a while. It is still on the expensive side but is a good investment. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

edit

Thank you so much for your kind words Karen! We are glad to have you as part of the pod and so glad that we are able to help you take back your day!

MaryKatherine S.

Small-Business (50 or fewer emp.)

2/14/2023

"Highly recommend using compared to other schedulers out there!"

4.5/5

What do you like best about HeyOrca?

HeyOrca makes it very easy to create content, schedule it, and share with clients. It also allows clients to add comments to make revisions easy. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

The reporting can be very inaccurate, so you sometimes have to go into platforms' backends to pull the proper data. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

edit

Thanks so much for the review and feedback Mary Katherine! Reports is something that we are constantly working on and making sure that your data is accurate is a top priority. We hope you will enjoy the next iteration of our reports feature.

Amber K.

Owner, Modern Marketing Advisory

Small-Business (50 or fewer emp.)

10/21/2022

"Great experience, would absolutely recommend."

5/5

What do you like best about HeyOrca?

I like the easy-to-navigate user platform and the customer service team. There have been a couple of instances when I asked a question and the team got back to me immediately. They are very helpful and are sure to follow up to make sure I don't have any additional questions. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I don't have anything negative to say or any dislikes. I think the service is great and constantly adapting to the needs of social media managers. The ability to pre-schedule content in such an easy way is the reason I chose HeyOrca after looking into many other programs. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

edit

Thank you for the review Amber - we're so happy you're enjoying HeyOrca!

Kristen E.

Enterprise (> 1000 emp.)

2/21/2023

"HeyOrca streamlines most of social scheduling"

4/5

What do you like best about HeyOrca?

I like how simple it is to post and copy posts for all types of platforms. The previews are accurate. It allows planning ahead. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Expensive, unable to use interactive stickers for stories, unable to direct post stories (must do in mobile), app is not user friendly. Needs more ability to respond to all comments in the interface. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

edit

Hey Kristen! Thank you for your feedback, we really appreciate it as it helps us improve.

Currently, Instagrams API doesn't allow us to apply stickers or post directly to stories but we are keeping a close eye on it, and when they do, we will keep you posted! Social inbox is coming soon! And you will be able to manage all your comments in one place.

If we can help in any way, please send us a message at support@heyorca.com and we'd love to help you out!

Mallory A.

Small-Business (50 or fewer emp.)

2/25/2023

"Fell short of our needs"

3/5

What do you like best about HeyOrca?

I liked that it consolidated our scheduling into one place. Another thing I like about HeyOrca over Sprout is that you can pick the same media files if you're using them for different platforms. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I did not like the content approval/review format. It felt a little stiff and clunky to put comments in the side panel, vs. being able to edit the caption or content itself. Review collected by and hosted on G2.com.

Sarah L.

Small-Business (50 or fewer emp.)

2/14/2023

"Brilliant platform with extremely enthusiastic and friendly team"

4.5/5

What do you like best about HeyOrca?

The customer support are fantastic and they always keep you up to date with the latest or upcoming features. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Custom reports would be helpful or the ability to merge your FB, LinkedIn and Instagram report into one report for example. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

edit

Hey Sarah!

Thanks so much for your awesome review of HeyOrca! We're stoked to hear that you're loving our platform and that our team has been so helpful.

We're always working to improve our platform, and your feedback about the need for custom reports and the ability to merge reports from different social media platforms is super helpful. We'll definitely keep that in mind as we continue to develop new features.

It's great to hear that our calendar view and commenting features have been beneficial for you, and we're thrilled to have you as a customer. Thanks again for choosing HeyOrca for your social media management needs!

Emily C.

Small-Business (50 or fewer emp.)

2/14/2023

"Great user experience"

4.5/5

What do you like best about HeyOrca?

I like that you can easily see all of your scheduled posts and what platform they're on. That way I can easily tell if I'm missing anything. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

The graphics are a little outdated but that doesn't effect my experience. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

edit

Thank you for your kind review Emily! It's awesome to know that HeyOrca is making a difference for your agency.

Thanks for taking the time to share your positive experience with HeyOrca! Lots of exciting things coming in 2023!

Zoi L.

Small-Business (50 or fewer emp.)

2/16/2023

"The platform offers a complete menu of services & support"

5/5

What do you like best about HeyOrca?

I appreciate how easy it is to multi-post to platforms. I also love the media library and appreciate how responsive the team is when help is needed. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I can't think of anything that I don't like. I'm waiting for the option of adding music to reels in HeyOrca. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

edit

Hi Zoi! Thanks for your review! We are glad to hear that HeyOrca is helping you stay organized and save time. Although we are not able to directly add trending audio to Reels, We will be adding a notes feature where you can attach links to your trending audio soon! Thank you again for your feedback.

Summer L.

Company Secretary & Marketing

Small-Business (50 or fewer emp.)

8/8/2022

"Great for streamlining client sign-off!"

4.5/5

What do you like best about HeyOrca?

The client sign-off process and the fact that clients have their own login and reminders. It makes them feel in control and enables large teams to contribute and feel included whilst offering the security of a sign-off process. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

The media library is a little clunky. The filters aren't that great and you can't batch select and delete old content. Reporting stats aren't overly slick/detailed and I would really really like to be able to manage conversations and engagements through hey orca as I am in danger of missing things. It would also be awesome if you could give suggested content / links for each account to share (linked in offers suggested content on the platform - which I can't schedule through hey orca and have to do directly). Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

edit

Thank you so much for your review, Summer!

It makes us to happy to hear that you're enjoying the client sign-off process and that it enables collaboration across your team!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

5/23/2023

"HeyOrca truly care about their clients!"

5/5

What do you like best about HeyOrca?

I love their daily newsletters, informative webinars, and friendly customer service. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Not much, to be honest. They're always on top of it, with new features that make my job even easier! Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

edit

Thanks so much for your kind words! We're really glad that you are getting value from our community and we look forward to continuing serving you!

Categories on G2

Social Media Management

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HeyOrca Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

5 Pros or Advantages of HeyOrca

1. Customer Service

2. Post Scheduling

3. User-Friendly

4. Calendar View

5. Content Creation

5 Cons or Disadvantages of HeyOrca

1. Contact Management

2. Image Resizing

3. Instagram Limitations

4. Limited Customization

5. Limited Features

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