--- title: HelloSend Reviews meta_title: 'HelloSend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how HelloSend works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 3 scale: '5' date_modified: '2026-06-22' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # HelloSend Reviews **Vendor:** HelloSend **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 5.0/5.0 **Total Reviews:** 3 ## About HelloSend HelloSend is an omnichannel messaging platform that enables businesses to communicate with customers seamlessly through SMS, WhatsApp, and voice—directly from their CRM. Designed for sales, marketing, and support teams, HelloSend integrates with leading platforms like Zoho CRM, HubSpot, Salesforce, Pipedrive, Zendesk, and Microsoft Teams, allowing users to manage all customer conversations in one place. With a unified inbox, automated workflows, and personalized messaging templates, HelloSend helps teams engage customers faster, improve response rates, and streamline communication without switching tools. With HelloSend, businesses can: \* Automate messages across multiple channels, including WhatsApp and SMS \* Integrate CRM systems for better customer relationship management. \* Manage campaigns and conversations from a single, unified dashboard. \* Gain insights through real-time analytics and performance tracking. ## HelloSend Reviews ### 1. Unifies Outreach with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about HelloSend?** I really appreciate how HelloSend streamlines my daily sales and marketing outreach by providing a unified inbox for SMS and WhatsApp communication along with delivery reports. The drip automation features are a big time-saver, helping me switch less between tabs and tools. I find their message log feature particularly useful for tracking and exporting logs effortlessly. Their support team is great, guiding me through setup steps such as purchasing a number from Twilio and setting up my business account. Instant notifications feature keeps me updated efficiently. **What do you dislike about HelloSend?** Nothing has been a deal breaker for our team. **What problems is HelloSend solving and how is that benefiting you?** I use HelloSend for sales and marketing, consolidating SMS and WhatsApp outreach into one platform. It saves time by automating tasks, providing unified data and reports, and integrating delivery records directly into our CRM. ### 2. Perfect Fit for WhatsApp Business with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mary T. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2026 **What do you like best about HelloSend?** HelloSend is working better for my WhatsApp API communication as it makes tracking my bulk campaign campaigns easy with instant delivery reports and lead status. I also appreciate the HelloSend's support team, who were very helpful during the setup process, assisting me with any questions or doubts I had. Additionally, the platform was very easy to set up. **What do you dislike about HelloSend?** I think, I have asked for the AI features, and the support team have mentioned that they are on the pipeline. **What problems is HelloSend solving and how is that benefiting you?** I use HelloSend for bulk campaigns and broadcasts. It gives me instant delivery reports and lead status updates, making my campaign tracking much easier. ### 3. Instant Support and Seamless Pipedrive Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine C. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about HelloSend?** The support team always replies almost instantly. The integration with our CRM, Pipedrive, is seamless and easy to use. **What do you dislike about HelloSend?** I'd love to see an AI-powered auto-reply feature that can intelligently respond to customer text messages on our behalf, helping businesses save time while still providing quick, professional communication. **What problems is HelloSend solving and how is that benefiting you?** Seamless text messages within our CRM, plus text campaigns to our current customers. - [View HelloSend pricing details and edition comparison](https://www.g2.com/products/hellosend/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+09%3A32%3A23+-0500&secure%5Bsession_id%5D=ecccf54d-daa7-4f91-8472-08a797c404da&secure%5Btoken%5D=b792ba85d12f3edbabdb7534c504fa8fb0f53c1d3e76a83f421b32e9c7b2aaa2&format=llm_user) ## HelloSend Integrations - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) ## HelloSend Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top HelloSend Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,165 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,214 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - 4.4/5.0 (5,198 reviews)