HELLO By MSG91 Pricing Overview

Free Trial

Free Plan

Free Trial

50 Tickets Per Month

Best for: Startups, small teams, and businesses exploring customer chat for the first time. The Free plan offers essential tools to manage customer conversations at no cost, with a limit of 50 tickets. It is ideal for teams that want to understand inbound queries, respond faster, and experience Hello’s core workflow before scaling. This plan supports basic team collaboration and standard chat handling with limited analytics visibility.

Basic Plan

$40.00

1000 Tickets Per Month

Best for: Growing businesses handling regular customer conversations across channels. The Basic plan is designed for teams that need automation and better control over customer conversations. It includes 1,000 tickets per billing cycle, after which an additional ₹0.50 per ticket is charged. This plan helps reduce manual workload through AI assistance while ensuring consistent and timely customer responses.

Premium Plan

$80.00

2000 Tickets Per Month

Best for: High-growth and enterprise teams managing large-scale customer communication. The Premium plan is designed for businesses that need advanced automation and scalability. It includes 2,000 tickets per billing cycle and up to 3 inboxes. After the included limit, an additional ₹0.75 per ticket is charged, and it comes with 3 channels/ Inboxes also with each additional inbox is available at ₹500 extra. This plan helps teams handle high volumes efficiently while maintaining control, speed, and consistent customer experience.

https://msg91.com/in/pricing/

HELLO By MSG91 has 3 pricing editions, from a free trial to $80. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for HELLO By MSG91 is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HELLO By MSG91 must be conducted with the seller.

Chat across RCS, Email, WhatsApp, Call
One user interface for all channels and integrations
Track and monitor agent performance and analyse reports

Pricing information was last updated on January 18, 2026

Top-Rated Alternatives

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HELLO By MSG91 Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Software

Talkdesk Talkdesk Express™ \| United States & Canada Small Business Exclusive	Free25 Licenses Free to Start	Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.
JustCall Team	$29.002 - User/Month (Billed Annually)	Business phone system with CRM integrations Local number in 70+ countries Unlimited inbound minutes Unlimited outbound minutes 100+ CRM & data integrations Messaging suite IVR & call menus setup Unlimited AI transcription minutes AI voice agent (add-on) AI Review Assist (add-on) Team performance analytics & reporting 500 SMS segments SMS Bundles (add-on) API access & workflows Show More
NiCE CXone CXone Mpower Digital Agent	Starting at $71.001 Agent Per Month	Digital first package supports 30+ digital channels Common data sets and models Unified administration and user interface Digital Agent routing for 30+ channels Dedicated agent and supervisor workspace Prebuilt data visualization dashboard and reports Digital recording and storage Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various HELLO By MSG91 alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

HELLO By MSG91 Pricing Reviews

(2)

Danny M.

Useful for real estate agencies.

Mid-Market (51-1000 emp.)

2/10/2026

"Voice bot adds value after hours"

5/5

What do you like best about HELLO By MSG91?

The voice bot setup is simple and helps answer basic queries when agents are offline. Review collected by and hosted on G2.com.

What do you dislike about HELLO By MSG91?

Handover rules for complex queries could be smoother. Review collected by and hosted on G2.com.

Abhinav L.

1/20/2026

"Seamless Chatbot Creation with HELLO"

4/5

What do you like best about HELLO By MSG91?

At MammyBeans, we have built the whole Customer Chatbot on the HELLO platform, implementing features like Customer Registration, Food Ordering, and Online Payments within the WhatsApp App environment. I appreciate HELLO's prompt responses, which stand out. I also value the bot, image generator, and URL shortener features. Additionally, the initial setup of HELLO was very easy, which was beneficial for our team. Review collected by and hosted on G2.com.

What do you dislike about HELLO By MSG91?

Other payment methods Review collected by and hosted on G2.com.