Health-e Workforce Solutions Reviews & Product Details

Health-e Workforce Solutions | hews intelligence suite Health-e builds workforce intelligence for hospitals and health services. We work with the people accountable for getting the right care delivered by the right staff, in the right place. Most health services already hold plenty of workforce data. What they don't have is a clear read on it. Vacancy figures live in one system, activity in another, and the strategic plan sits in a spreadsheet only one person really understands. So the roster gap gets patched today while whatever caused it goes unexamined. Agency invoices, overtime and turnover absorb the difference. Hospitals working with Health-e have: - Cut agency costs by 40 to 80 percent in year one - Recovered $3M to $58M in budget headroom, depending on service size - Reduced scheduling admin time by 60 percent Four products, one loop Each pillar stands on its own. Each one also feeds the next. hews diagnostic - Understand where you are. Actual versus planned staffing, skill mix, leave and vacancy patterns, overtime and agency reliance, and the wards where demand and capability never quite line up. You get a baseline you can defend in a board paper. hews modelling - Explore what comes next. Scenario planning and demand forecasting that account for credentialling, scope of practice, award and rostering rules, training pipelines and seasonal demand. Test a service expansion or a skill mix change before you commit to it, and compare the options on cost, feasibility and risk. hews allocations - Deploy with precision. Match people to roles, locations and shifts on skills, credentials and preferences rather than headcount alone. Less premium spend, fewer last-minute scrambles, and rosters staff can actually plan a life around. hews insights - See the whole picture. Executive reporting that connects workforce decisions to service capacity, cost and care delivered, built for boards and system-level planners. A finding in the diagnostic becomes a scenario. The scenario becomes an allocation. The allocation produces a result that updates your baseline. Every cycle sharpens the next decision. Most health services already own point solutions; what they lack is anything joining them up. Built for health, not adapted to it Traditional scheduling software tries to be everything to everyone. We don't. Health-e was built for health workforces, with credentialling rules, award complexity and 24-hour demand patterns designed in from the start rather than bolted on afterwards. We also show our working. Every recommendation comes with the reasoning and the assumptions behind it, so your team can challenge the model instead of taking it on faith. We are Health-e. Not a platform, not a vendor. Where to start Some services come to us for a defensible baseline ahead of a board paper or a funding submission. Others have a service change already locked in and need the workforce implications modelled fast. Plenty start with allocations, where the pain is loudest and the payback lands quickest. You don't need the full suite to see a return. But the return compounds when the loop closes. Who we work with Hospitals, health districts, aged care providers, and community and primary health services. Usually chief people officers, directors of nursing, workforce planning teams and rostering managers.

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TW

tash w.

Associate Director of Nursing (acting)

Enterprise (> 1000 emp.)

7/29/2026

"Health E-Workforce Makes Vacancy Planning and Reporting Easy"

4/5

What do you like best about Health-e Workforce Solutions?

Health E-Workforce is an easy to use application when seeing the larger picture of required vacancies and allocation requirements on a shift by shift basis. Setting up access for staff to support a variety of functionality is easy to do from casual availabilities, staffing requests on the wards and super-user access for NWU. The reporting data is crucial and in-depth in providing detail regarding supplementary staffing, spend, amounts and is easily filtered across our organisation. Review collected by and hosted on G2.com.

What do you dislike about Health-e Workforce Solutions?

Health E-Workforce has multiple system downtimes which impacts our work capabilities and requires re-booting from the server.

Staff who request access are required to email/phone call notify NWU to activate their profile, there is no in-built system prompt for this and can delay accessibility for staff to all areas of HWS.

We are unable to predict the future state of FTE/performance data within the HWS system which requires additional systems to be utilised to support future FTE/performance support Review collected by and hosted on G2.com.

What problems is Health-e Workforce Solutions solving and how is that benefiting you?

Health E-Workforce allows us to effectively and safely allocate supplementary nursing staff across our organisation on a shift-to-shift basis, in turn supporting the provision of safe care to our patients. Reports assist with data integrity and cost/budget maintenance across the organisation. Review collected by and hosted on G2.com.

AS

Verified User in Staffing and Recruiting

Enterprise (> 1000 emp.)

7/29/2026

"Centralised workforce coordination"

4/5

What do you like best about Health-e Workforce Solutions?

It provides a centralised, real-time overview of staffing requirements and workforce availability across the organisation. I feel the system supports efficient coordination of sick-leave replacement, surplus and supplementary staff, and other day-to-day staffing changes, helping us respond quickly to operational demands. Review collected by and hosted on G2.com.

What do you dislike about Health-e Workforce Solutions?

The system relies heavily on multiple users entering and updating information accurately, which can affect the reliability of the staffing overview. There have also been times when we’ve experienced glitches, and multiple staff members have been contacted for a single shift because the system failed to confirm someone into a shift via SMS. That said, these issues have been easy to rectify once reported. Review collected by and hosted on G2.com.

What problems is Health-e Workforce Solutions solving and how is that benefiting you?

Health-e Workforce Solutions helps manage the complexity of coordinating staffing across multiple hospital sites, wards, and workforce groups. It provides a centralised view of vacancies, sick leave, surplus staff, and supplementary staffing needs, which makes it easier to allocate resources efficiently.

For me, this improves visibility of current staffing pressures and reduces reliance on multiple emails, phone calls, and manual tracking processes. It supports faster, better-informed staffing decisions and helps coordinate available staff across the organisation. It also improves communication between wards, Allocations, and the Nursing Workforce Unit, helping ensure staffing resources are directed to the areas of greatest need. Review collected by and hosted on G2.com.

KK

Kaely K.

Enterprise (> 1000 emp.)

7/30/2026

"Efficient visibility and control - But room for improvement!"

4/5

What do you like best about Health-e Workforce Solutions?

What I like the most about Health-e Workforce Solutions is the visibility and control it provides over workforce management. It allows us to see staffing requirements, workforce availability, and operational needs in real time, which supports more informed allocation decisions and helps ensure the right type of staff member is in the right place at the right time Review collected by and hosted on G2.com.

What do you dislike about Health-e Workforce Solutions?

The system could be more intuitive and user-friendly. Some processes can require multiple steps or workarounds, which can add time to tasks that need to be completed quickly in a fast-paced operational environment.

I would also like to see continued improvements around system reliability and equity in relation to having staff book shifts via the text messaging system versus via bulk allocations. Also double bookings. Greater flexibility in reporting would also be helpful, as often when I am trying to export data the system crashes. Review collected by and hosted on G2.com.

JG

Jessica G.

Associate Director of Nursing - Workforce

Enterprise (> 1000 emp.)

7/29/2026

"Efficient Staff Allocation, Beneficial Reporting"

5/5

What do you like best about Health-e Workforce Solutions?

I like the reporting functions in Health-e Workforce Solutions, which are very helpful. The ability to drill down on locations, tags, counts, and dollar amounts is crucial for us, especially since delivering on these KPIs is a big part of our responsibilities. It really aids in managing and understanding our workforce deployment. Review collected by and hosted on G2.com.

What do you dislike about Health-e Workforce Solutions?

I find the profiler function to be quite slow, however, this is likely due to our own organization's capability. Also, when staff sign up and first log in, there is no prompt for us to activate their profile. We only know to activate if the staff member notifies us. Review collected by and hosted on G2.com.

What problems is Health-e Workforce Solutions solving and how is that benefiting you?

I use Health-e Workforce Solutions to efficiently allocate nursing staff, improving workforce deployment and reducing administrative effort. The reporting functions are very helpful for drilling down on locations, tags, counts, and dollar amounts, which helps us meet KPIs. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

8/4/2026

"Straightforward, Legible UI with Helpful Support"

4/5

What do you like best about Health-e Workforce Solutions?

Straight forward and legible UI with a low ceiling and high floor.

No notes on integration/AI & pricing as these are irrelevant to my position and the features aren't used in our organisation.

Helpful support team. Review collected by and hosted on G2.com.

What do you dislike about Health-e Workforce Solutions?

Occasional issues with sending/receiving texts when using the pre-booking directly via shifts - Seems HWS server struggles to process a large amount of inbound texts to confirm shifts.

No notes on integration/AI & pricing as these are irrelevant to my position and the features aren't used in our organisation. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

7/30/2026

"User-Friendly Allocation and Strong Reporting in Health-e Workforce Solutions"

4/5

What do you like best about Health-e Workforce Solutions?

I like how user-friendly the Health-e Workforce Solutions system is. The allocation component is intuitive and easy to use, and I appreciate how it remembers my previously selected settings. I also like the system’s reporting capabilities. Review collected by and hosted on G2.com.

What do you dislike about Health-e Workforce Solutions?

I don’t have anything obvious that I dislike about the system. There are a few minor tweaks that could help improve the workflow, but overall it performs the way it needs to. Occasionally there are glitches; however, they are always resolved quickly and don’t have any ongoing impact. Review collected by and hosted on G2.com.

What problems is Health-e Workforce Solutions solving and how is that benefiting you?

In my role, Health-e Workforce Solutions provides reliable, effective oversight of our daily staffing requirements. It gives us a central place to view roster vacancies, sick leave, and supplementary staff availability. The system helps us allocate resources effectively and efficiently across the organisation. Health-e Workforce Solutions also supports improved workforce reporting and strengthens overall organisational oversight. Review collected by and hosted on G2.com.