HCL Hero Reviews & Product Details

Health Check and Runbook Optimizer (HERO) helps IT Administrators to monitor the health of products infrastructure and perform informed actions with specialized runbooks. Experience reduced manual labor, reduced downtime of servers, and improved IT operational efficiency across the enterprise with HCL HERO. HERO effectively combines centralized application monitoring with Runbook automation, providing a solution dedicated to Workload Automation, that makes your infrastructure easy to control and hassle-free.

Seller

HCL Technologies

Discussions

HCL Hero Community

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TC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

1/16/2025

"An Excellent Employee Recognition Program with Scope for Improvement"

3.5/5

What do you like best about HCL Hero?

Encourages employee motivation and boosts morale.

Transparent nomination and selection process.

Great platform to showcase individual achievements.

Recognitions are meaningful and aligned with company values.

Promotes a positive and competitive work culture. It's ease of use and implementation also. It has great customer support. Also integration is bit easy. Review collected by and hosted on G2.com.

What do you dislike about HCL Hero?

Limited visibility of selection criteria to all employees.

Sometimes focuses more on high-profile projects, overlooking smaller contributions.

Rewards could be more diverse or customizable.

Delays in the announcement of results in some cases.

Needs more frequent recognition opportunities for wider participation. Review collected by and hosted on G2.com.

DS

Deepak S.

Data Scientist

Enterprise (> 1000 emp.)

5/6/2024

"Life saver HCL HERO"

5/5

What do you like best about HCL Hero?

It is effectively combine centralized application performance monitoring with runbook automation. It allows health monitoring of multiple productions and non-production environment.It easily intergrate a runbbok library with customized monitors and KPIs.

HCL hero provides dedicated performance indicators for HCL workload automation, along with predictive analysis and runbook recommendations.

HCL hero bridge s the gap by streamlining vulnerability discovery and remedition processes. Review collected by and hosted on G2.com.

What do you dislike about HCL Hero?

Setting up and configuring HCL hero can be time consuming and new users may face a learning curve qwhen adopting HCL hero. Review collected by and hosted on G2.com.

What problems is HCL Hero solving and how is that benefiting you?

It is effectively combine centralized application performance monitoring with runbook automation because of this we were able to monitor easily and can smoothly resolver the issues coming up for health monitoring of multiple productions and non-production environment.It easily intergrate a runbook library with customized monitors and KPIs.HCL hero worked as bridges for filling up the gap by streamlining vulnerability discovery and remedition processes. Review collected by and hosted on G2.com.