Guidebook Reviews & Product Details

I like that Guidebook is a customizable app allowing for tailoring experiences to specific target audiences with unique tracks. This customization helps in creating an experience that I can be proud of in a relatively short amount of time. I particularly appreciate having a representative available to assist with this process, ensuring smooth creation and execution of plans. Additionally, Guidebook is user-friendly, making it easy to use without significant difficulty. Review collected by and hosted on G2.com.

I think the option to copy for the schedule is something that would be helpful. Additionally, there are times where the platform could be more inclusive and intuitive. Review collected by and hosted on G2.com.

Clean asthetics maje the platform visually appealing for the end user. Review collected by and hosted on G2.com.

We are unable to identify any areas that require substantial improvement. Review collected by and hosted on G2.com.

Ease of publishing and editing the application Review collected by and hosted on G2.com.

Problems with the Networking tool, problems with push notifications on Android devices, some problems with logging in on Android devices. Review collected by and hosted on G2.com.

Now as a user instead of an implementer, I appreciate how easy it is to use. Review collected by and hosted on G2.com.

Move the notifications tab to the top to make it more obvious. Review collected by and hosted on G2.com.

Guidebook helped us create a conference that connected with our audience. It was extremely easy to set up, and gave us ample data to share following the conference. We had a great experience with set up with an excellent rep who walked us through all the features available. Review collected by and hosted on G2.com.

There were no real downsides to the use. Our issues tended to be on a user basis, but through our training we were able to get attendees up and running. Review collected by and hosted on G2.com.

Guidebook is an exceptionally easy tool to use, and it pays dividends. We've seen a great success with our rollout, and a high percentage of our students and families use the platform during our large events. It's incredibly helpful to have all of the unique tools in one app; we're able to not only craft a schedule, but include documents, push updates, list the office hours, and much more.

While I wasn't involved in the implementation period, the customer service from our rep is outstanding. She's always got great tips and tricks that add to the ease of use. Review collected by and hosted on G2.com.

Sometimes, I think there are too many clicks once you're actually using the app. We've had a number of families share feedback that they couldn't find the different features, when in reality they didn't click far enough. It may be an error on our end, but we can't quite crack that. Review collected by and hosted on G2.com.

It is easy to edit and add new content. Users find it easy to navigate for information. Love the variety of information that can be added including maps and images. Review collected by and hosted on G2.com.

Wish it wasn't an app. Some of our users are in App fatigue Review collected by and hosted on G2.com.

Guidebook has 5-star support that doesn't require a back-and-forth conversation. They zero in on the issue and provide you with timely solutions. Review collected by and hosted on G2.com.

The navigation interface for managing your sites could be a little more intuitive. Review collected by and hosted on G2.com.

Ease of use, ability to make updates on the fly and super supportive customer service. The ability to track metrics is great. Review collected by and hosted on G2.com.

Polling was a bit wonky at times and had a learning curve. Review collected by and hosted on G2.com.

We’ve loved using Guidebook to support our Sage Leadership Festival experience. The app offers a thoughtful balance of functionality and simplicity—it’s lightweight on attendees’ phones, yet packed with powerful, interactive features that help bring our event to life.

One of our favorite aspects is how customizable and robust the content management tools are. We were able to share everything from agendas to speaker bios to venue maps in a clean, user-friendly format. The ability to make real-time updates—right from mobile—gave us flexibility and peace of mind throughout the event.

Attendees enjoyed the interactive elements, and our team appreciated how intuitive the back-end was to navigate. Guidebook made it easy to create a cohesive, polished experience that truly elevated our festival.

We’re excited to keep building on this platform for future events. Review collected by and hosted on G2.com.

While our overall experience with Guidebook was overwhelmingly positive, we did encounter a few challenges worth noting.

Creating custom schedules for attendees proved a bit complex and time-consuming on the back end. While the functionality is there, the setup process isn’t as intuitive as other parts of the platform.

Additionally, we experienced an app-wide issue during the event when attendees tried to access the networking feature to connect with one another—the app crashed consistently, limiting engagement in that section. We understand that occasional glitches happen, but this was a key feature for our audience, and we hope to see improvements in future versions. Review collected by and hosted on G2.com.