---
title: GRIN Reviews
meta_title: 'GRIN Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 483 reviews by the users' company size, role or industry
  to find out how GRIN works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 483
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Social Media Marketing
  url: https://www.g2.com/categories/social-media-marketing
---

# GRIN Reviews
**Vendor:** Grin  
**Category:** [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 483
## About GRIN
Build and scale a world-class creator program with GRIN. From discovering the perfect partners and managing content to simplifying payments and measuring success, GRIN helps marketers to leverage the power creators, affiliates, and influential people of all types to drive awareness and accelerate growth.



## GRIN Pros & Cons
**What users like:**

- Users value the **one-stop shop functionality** of GRIN, streamlining influencer management and enhancing brand development. (42 reviews)
- Users find GRIN&#39;s platform to be **easy to navigate** , enhancing their overall experience and efficiency. (31 reviews)
- Users appreciate the **helpful and quick customer support** from GRIN, enhancing the overall user experience. (25 reviews)
- Users find GRIN to be **super helpful** for effortless setup, effective campaigns, and organized outreach to creators. (22 reviews)
- Users love GRIN for its **all-in-one UGC management** , streamlining influencer interactions and enhancing campaign effectiveness. (21 reviews)
- Users find GRIN invaluable for **efficient campaign management** , simplifying creator recruitment, payments, and content tracking. (20 reviews)
- Organization (16 reviews)
- Intuitive (15 reviews)
- Success Achievement (14 reviews)
- Metrics Tracking (12 reviews)

**What users dislike:**

- Users frequently face **technical issues** with GRIN, including bugs and slow performance that disrupt efficiency. (19 reviews)
- Users face **poor customer support** with delays and unresolved issues, hindering timely campaign management. (13 reviews)
- Users find the **reporting feature lacking** , citing inaccuracies and a need for more robust metrics and filtering options. (11 reviews)
- Users experience **slow loading times** on GRIN, which hampers efficiency and can delay critical campaign reviews. (11 reviews)
- Users find GRIN&#39;s interface has a **steep learning curve** , making it challenging to navigate initially. (9 reviews)
- Influencer Management (7 reviews)
- Creator Accessibility (6 reviews)
- Pricing Issues (6 reviews)
- Limited Collaboration (4 reviews)
- Payment Issues (4 reviews)

## GRIN Reviews
  ### 1. Fine Platform for Small Affiliate Programs, No Larger than 250 Affiliates

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about GRIN?**

Grin's user interface is great. When first beginning, it is very intuitive to learn and understand. It's easy to onboard creators, send them items, and pay them commission directly through the platform. I think it is great for companies that have under 250 affiliates. Customer support has been very helpful too as they respond quickly.

**What do you dislike about GRIN?**

When expanding our affilite program to over 250 creators, we have found it hard to keep up with them as Grin's data is missing lots of pieces. A lot of the creator content does not load and overall data will randomly be lost in the system so it's easy to lose out on reconnecting with creators unless you are manually clicking on each one's profile every month or so. The influencer search tool is also very minimal with many errors. There is no way to track insights on creator profiles beyond their engagement and average like/comment count.

**What problems is GRIN solving and how is that benefiting you?**

Grin organizes all of our affiliates into one place and has some great tools to onboard, send items, and pay out commissions. This saves us a lot of time from manually doing it ourselves via email and ACH transfers.

  ### 2. THE Influencer Management Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trang N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about GRIN?**

GRIN has streamlined our entire influencer marketing efforts into an organized, user-friendly system. On a lean team, this helps us prioritize our efforts and allows us to spend time on what really matters. We are able to be more thoughtful and strategic in our approach because more of our time can be dedicated to relationship building and nurturing. The time suck with spreadsheets was a real problem! 

We LOVE the GRIN creator web extension as well. This was a game changer because we now have insights we were unable to access before. It paints a bigger picture and has been extremely helpful. 

I also enjoy the templates and sequence feature which has helped us remain consistent and organized in our outreach.

**What do you dislike about GRIN?**

I wouldn't call this a dislike per say but the robust structure may feel intimidating for new users. This was quickly smoothed out with a our dedicated Customer Success Manager. 

The level of support has been unmatched and has helped us ramp up so much faster. We feel much more confident as a team jumping in and using GRIN, and that is soley because of our CS Manager, Griffin.

If a last minute question pops up, he follows through with a video detailing the solution. He's been great and we feel very lucky to have this level of dedicated support.

Even the pop-up support function has been extremely effective at resolving any issues or questions we have. I'd like to shout out Corbin and Justin for helping us resolve our recent issues.

**What problems is GRIN solving and how is that benefiting you?**

GRIN has helped us address bandwidth issues in our strategy while allowing us to reach our target goals.

  ### 3. Been a big help for us

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about GRIN?**

Keeps everything organized in one place. Makes it easy to find new creators and to keep up with current creators. What used to take hours and endless spreadsheets is now simplified in one platform. Having a dedicated rep to help along the way has been wonderful as well.

**What do you dislike about GRIN?**

Had a bit of a learning curve to figure it all out, but our dedicated rep has been a huge help.

**What problems is GRIN solving and how is that benefiting you?**

Helped solve the issue of record keeping of creators we were interested in working with and currently working with. 
Helped solve the issue of finding new creators to work with.

  ### 4. Does everything we need it to!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shanley P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about GRIN?**

It acts as our CRM, payment program, analytics platform and so much more! A wellthought out affiliate platform.

**What do you dislike about GRIN?**

There are some techinical issues but those are few and far between.

**What problems is GRIN solving and how is that benefiting you?**

It acts as our one stop shop to run our entire affilaite program. We love how you can send out mass emails through GRIN but it looks like it's a personal email. It's great for communicating and activating our affiliate base.

  ### 5. Efficient platform with all the capabilities!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie W. | Social Media & Community Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about GRIN?**

The organizational aspects of the platform!

**What do you dislike about GRIN?**

Some of the features that we have requested are not yet available

**Recommendations to others considering GRIN:**

Utilized the amazing GRIN Support team! They have been available and ready to help me troubleshoot so much!

**What problems is GRIN solving and how is that benefiting you?**

Finding new creators/influencers for our brand to work with! We work with influential creators for brand reach and more grassroots partners who are not using social media for word-of-mouth connections. We manage all of our partnerships through Grin!

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Valerie! We'll be sure to share the special mention of the GRIN support team.
Happy to hear you're finding new creators for your brand.


  ### 6. love grin!

**Rating:** 5.0/5.0 stars

**Reviewed by:** kristen s. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about GRIN?**

grin is super helpful and my team and i use it on a daily basis! it has all the tools we need to maintain our brand ambassador program and has many features that facilitate influencer reporting and content tracking. the grin support team is also helpful in assiting us with any questions/concerns we may have!!

**What do you dislike about GRIN?**

sometimes grin can be laggy and slow, and there are some erros i get here and there. we've communicated these issue with our grin suppor tteam and they're always quick to help us out or troubleshoot!!

**What problems is GRIN solving and how is that benefiting you?**

grin is the best place to keep our ambassador program organized and trackable. i am also a huge fan of the creator lounge as its helped us with common issues. for example, sometimes our influencers have trouble navigating the platform. the creator lounge is the perfect go-to place for all their needs!

**Official Response from Becca Simpson:**

> Thank you, Kristen! We appreciate the review and have passed your feedback along to our team. 

  ### 7. We've loved GRIN!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Morgan M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about GRIN?**

Its extremely user friendly, and offers almost every tool we've needed to create and upkeep our affiliate program! We've been using GRIN for years, and their staff is super helpful.

**What do you dislike about GRIN?**

We for sure miss having a creator search function to find new creators. I know they are working on getting that function updated.

**What problems is GRIN solving and how is that benefiting you?**

It's a great CRM system, and keeps us really organized.

  ### 8. Heated mess Software and worse staffing

**Rating:** 0.0/5.0 stars

**Reviewed by:** Dan L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about GRIN?**

Sequences, ability to add emails with followups and templates (albiet, easy to do with other software with much less cost).

**What do you dislike about GRIN?**

Platform, too many layers, too many things that could be done so you end up getting nothing done. 

SAAS

Tracking of content is very faulty and too many places to find it. 

Contract ($25k+)

Signed up at a bad time of GRIN history (can prove with recorded call with staff) and yet still wouldn't refund me prorated months.  Also sold on the use of Discovery only to find out that was being removed after signed up. 

Sales rep sold me on saying a company I mentioned used them.  After signing up I find out that company left them just like every other company does cause it's a horrid experience.

You will spend half your day reaching out to chat or email support. 

I'm on many Shopify / eComm forums and all you'll hear is store owners complaining about their current or past experience with GRIN.  GRIN is great at marketing, appearing clean and put together on the home page.  But once you are setting up your campaigns and trying to get users to verify their META account, do campaigns you will regret the mess you got yourself in for a year.

**What problems is GRIN solving and how is that benefiting you?**

Wish they could solve their own problem and not get in the way of you paying the influencer.  After 2 months of setting up campaigns, our rep switched us to Activations only to find out you can't bulk pay influencers in Activations and should've stuck with campaigns. Their own support can't find a way to manage and work in their man made sh*t whole of a platform.

  ### 9. GRIN has been a great tool for helping us manage our ambassadors and influencers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about GRIN?**

We've used it for content management, affiliate links and product seeding and have had a great experience overall. The staff is friendly and helpful as well.

**What do you dislike about GRIN?**

Reporting has been inconsistent for us, with the data not always matching what we see from other sources.

**What problems is GRIN solving and how is that benefiting you?**

Influencer and ambassador content management and affiliate links.

  ### 10. No program is perfect, but GRIN’s staff and service is what makes it perfect.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Macy N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2023

**What do you like best about GRIN?**

The thing I love most about GRIN are their staff, specially Keri and Tawan. They've gone above and beyond to make sure we're satisfied with the program and service we receive. No question or problem goes unanswered. I've never had such a great experience elsewhere.

**What do you dislike about GRIN?**

There are bugs here and there like any other program. There are things about it that don't fit the needs of my company.

**What problems is GRIN solving and how is that benefiting you?**

GRIN is helping us track all of our campaigns and content with ease.

**Official Response from Becca Simpson:**

> Thank you, Macy! Keri and Tawan are incredible! I've passed your feedback along to our team. :) 

  ### 11. I have loved working with GRIN this year!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jazmin N. | Social Media Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about GRIN?**

I like the ease of having everything you need in one platform!

**What do you dislike about GRIN?**

It is sometimes glitchy! It can be buggy at times but the customer service team is always very helpful!

**What problems is GRIN solving and how is that benefiting you?**

They are solving having and creating an influencer program for our brand!

  ### 12. Very unsatisfied

**Rating:** 1.5/5.0 stars

**Reviewed by:** Tammy W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about GRIN?**

The support team's attention.  They try to help.

**What do you dislike about GRIN?**

They sold a one-year contract for a service that they do not provide at 100% without solution. Constant problems with their browser and the chrome extension.  They promised their functionality with social networks but it's not 100% with TikTok

**What problems is GRIN solving and how is that benefiting you?**

None at this time

  ### 13. Game Changer for CRM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about GRIN?**

Since onboarding the platform this past year, our monthly activations have been clearly defined and live under one dashboard (prior, our influencer programs were being managed through spreadsheets). We currently work with a PR agency to help manage our influencer program, and with Grin, our team is always aware of the status of every creator collaboration and what stage they're at from A-Z. It's been a gamechanger for us for gathering and organizing information all in one place.

Our Account Manager has been great at keeping us in the loop with updates rolling out and tips to optimize our efficiency.

**What do you dislike about GRIN?**

We've experienced a few bugs in the system where we've removed particular items from our inventory, but they were still made available for the influencer to select when going through the product selection stage. This led to us having to go back to the influencer to reselect their items, delaying our campaign timeline.

**What problems is GRIN solving and how is that benefiting you?**

Influencer vetting and campaign management

**Official Response from Becca Simpson:**

> Thank you for your feedback! Happy to hear that you're loving our Influencer Search & campaign management capabilities. :) 

  ### 14. Campaign Manager on Grin

**Rating:** 3.0/5.0 stars

**Reviewed by:** Alex-Alain M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about GRIN?**

The user experience for creators/influencers is great.

**What do you dislike about GRIN?**

The discoverability of new talent on the platform needs improvement. Authenticating influencers onto Grin for impressions and reporting purposes is quite difficult and strenuous.

**What problems is GRIN solving and how is that benefiting you?**

Campaign management with our influencer we work with

  ### 15. Grin helps to collect fantastic influencers and data on their content

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about GRIN?**

I like the ability to create activations. Its great to be able to organize our creators who are participating in product collaborations, and make monitoring their content easy.

**What do you dislike about GRIN?**

I think sometimes all of the filters and all of the data can get confusing. There are so many options within GRIN it can be a lot. I think I wish the interface was slightly easier, but im not sure how to get that.

**What problems is GRIN solving and how is that benefiting you?**

Being able to connect to our socials and send out DMs is going to be such a beneficial feature. I'm excited with where GRIN's headed, and I definitely think they're thinking of solutions to problems I havent even come up with yet!

**Official Response from Becca Simpson:**

> Thank you for the feedback! We love to hear you're happy with Activations and will be sending this over to our team. :) 

  ### 16. Helpful tool for your influencer marketing program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2023

**What do you like best about GRIN?**

Great way to gather and organize all information in one place

Great features and tools for finding good fits for campaigns

Great for content collection 

Many improvements over the 1.5 years we have used them

Ease of payments

**What do you dislike about GRIN?**

Fairly frequent tech issues that sometimes take a while to resolve

Creator network stats are not updated once added to the system (profile images, # of followers)

Authenticating Meta accounts is a royal pain for creators. Not seeing the industry-wide requirement yet, as we were told would happen.

The start-up learning curve was fairly challenging.

**What problems is GRIN solving and how is that benefiting you?**

Grin has enabled us to gather all our creators in one place and keep their detailed information organized and sortable so we can find who we need for our campaigns. Our company has an abundance of interested creators, and searchability and organization was previously challenging. Activations creation and ability to personalize has been a game changer to be able to manage multiple campaigns at once. The ability to email multiple creators and personalize communication is very helpful. Now that our e-commerce platform is connected, adding our products and completing orders has been a breeze.

  ### 17. Amazing rep + support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2023

**What do you like best about GRIN?**

Our GRIN rep (Keri W.) and Tawan T. are amazing, so helpful!!

**What do you dislike about GRIN?**

WIsh it was easier to track content without requiring people to connect their accounts.

**What problems is GRIN solving and how is that benefiting you?**

Affiliate and CRM

  ### 18. The best for outreach and campaigns.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about GRIN?**

I love how GRIN makes it easy to outreach to creators in bulk. I also love how it's easy to track activations and campaigns. It's very organized and makes it easier to keep campaigns in track.

**What do you dislike about GRIN?**

It can be very slow at times. Sometimes content doesn't get uplaoded to GRIN so we have to manually check it and upload it ourselves.

**What problems is GRIN solving and how is that benefiting you?**

It's helping us add more creators to campaigns and helping us be more organized and on track with it.

  ### 19. The platform has helped the brand create an affiliate program that really works.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniella R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about GRIN?**

1.Ease of tracking each influencer and their progress.
2.Customer service – they are always attentive to the brand.
3.Prompt responses from the teams.

**What do you dislike about GRIN?**

1. Creator search.
2. Real metrics of each influencer.

**What problems is GRIN solving and how is that benefiting you?**

1.Creator search.
2.Logistics of each influencer's process.
3.Monitoring the affiliate program.

  ### 20. Excellent Influencer Marketing Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about GRIN?**

GRIN makes it easy to run campaigns in bulk numbers and allows you to filter content by object naming, colors, hashtags etc.

**What do you dislike about GRIN?**

Shopify integration with brand is necessary for easier workflow.

**What problems is GRIN solving and how is that benefiting you?**

Scaling campaigns

  ### 21. Grin deceived us before we signed a new contract, the product has become poorer over time.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Mohit M. | CEO, Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about GRIN?**

Grin used to be a great platform, with good customer service. Now they have no first-party data, no ability to deliver what's needed from an influencer platform. I wish they ended our contract when we asked them to, now it's just a waste of money on our end.

**What do you dislike about GRIN?**

There are several issues with the platform. Firstly, Instagram search and creator search has completely been taken off. These changes were not communicated before signing a new contract with Grin. Our primary use case was discovering influencers, at this point Grin is a glorified order-placing application for customers that links to Shopify.

The advertising of Grin Up, which is their supposed replacement for creator search run by actual humans on the Grin up team - it is the worst possible feature where Grin put its own team on manually finding influencers. In some cases they sent us "influencers" with no posts, some with no followers, it was like there had been no effort put into the process. If there are attachments, I will show the final output from the Grin Up team here as well. 

Beyond all of this, the way they hid behind and misled us before the signing of our new contract was the most frustrating piece in the whole situation.

**What problems is GRIN solving and how is that benefiting you?**

Grin at this point is just taking our money, without solving any problems for us. We're less productive than before, we used Grin successfully for a year until they misled us and got rid of all their key uses.

  ### 22. A must-have platform for influencer management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chelsea S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about GRIN?**

The best part of GRIN is all the time you earn back to work on larger projects thanks to the detailed tracking tools. Easily see what deliverables have been posted, what you're still waiting on, how they performed and more with just a click of a button. It also makes accounting a breeze! No more chasing down invoices.

**What do you dislike about GRIN?**

GRIN is improving all the time by adding new features. If you are used to working within your own spreadsheets, it will take a minute to get used to all the bells & whistles, but once you're past that learning curve, GRIN becomes quite intuitive.

**What problems is GRIN solving and how is that benefiting you?**

GRIN provides me with metrics and ROI information through a simple click of a button, adding days back into my weekly schedule to work on other things. Whenever you're looking for a new approach, the GRIN community is there for brainstorming, finding new influencers, and continuing your influencer economy/marketing education.

**Official Response from Taylor Andrews:**

> Thank you so much for your honest feedback, Chelsea! It's great to hear that GRIN helps save time and easily tracks deliverables. 

  ### 23. BUYER BEWARE! Do not use GRIN - No Influencer Search and won't answer emails

**Rating:** 0.0/5.0 stars

**Reviewed by:** Mike W. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2020

**What do you like best about GRIN?**

Grin was a good (although often unstable) platform years ago, but they have removed the most important feature of influencer search on all platforms.  Now the platform is useless unless you already have all of your influencers in place and don;t need outreach.

**What do you dislike about GRIN?**

DO NOT SUBSCRIBE to GRIN!  They will not answer emails and have continued avoiding us after removing the search features.  Without the ability to look for new influencers and creators, we are better off just looking on Instagram and TikTok on our own and just using their emails provided in bio for outreach.

**Recommendations to others considering GRIN:**

If you want to leverage the influencer community to promote your products, GRIN can serve as the center of your marketing engine.  You will need to dedicate time to using the tool, but the rewards are there if you make the investment.

**What problems is GRIN solving and how is that benefiting you?**

GRIN is now worthless to our business but they will not respond to emails regarding the loss of search.

  ### 24. GRIN has make our influencer marketing so much more efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jamie M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about GRIN?**

GRIN helps streamline our influencer marketing efforts. I love how easy it is to set up a campaign, manage the flow and issue payouts. It saves so much time compared to when we did this manually. It's also a bonus that we can communicate with influencer and keep track of those conversations through the platform.

**What do you dislike about GRIN?**

There are certain ways I wish I could organize my workflow differently. Specifically, I'd like to be able to do one search to find someone instead of having to search in applicants, prospects and creators. I also wish there was a better way to organize my workflow as I'm contacting influencers to join a campaign.

**What problems is GRIN solving and how is that benefiting you?**

We were managing influencers manually and this has helped us streamline those efforts. It's great to have everything in one place where we can organize campaigns, communicate, track data and issue payouts.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Jamie! It's great to hear GRIN helps you save time and streamline your influencer marketing efforts. 

  ### 25. Obsessed with GRIN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guadalupe G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about GRIN?**

I am a GRIN Stan. I love how clean and organized the GRIN interface is. It can, however, appear intimidating to first-time users unfamiliar with CRM systems, so I think it could use some user-friendly adjustments. I also love how helpful and quick the Customer Service is; they always note my feedback for feature suggestions and go above and beyond to resolve my issues or questions. I'm also really enjoying the community they're creating with all the people behind GRIN on brand teams. It's helpful to knowledge share with these fellow marketers and to optimize our strategies even outside of GRIN.

**What do you dislike about GRIN?**

Reporting is essential to my work, so having the report builder available is key and shouldn't be restricted to tiers based on their levels. It's in GRIN's interest to allow reporting that highlights the impact of influencer marketing. Also, their social listening feature and content finder aren't the best, as they bring in other content not related to our brand, but I think this happens across a lot of platforms. In terms of reporting, I think  a clearer depiction of your activity levels with different creators would be awesome (ie how many are you actively working w/ or how many continue to post about you - similar to Tribe).

**What problems is GRIN solving and how is that benefiting you?**

Central influencer marketing database for contacts and gifting.
Housing our affiliate program and making it easy to create affiliate/tracking links and discount codes for creators. 
Email integration - allows me to sort for the creators I need to reach and to email them while keeping the record in the email connected.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Guadalupe! We'll be sure to share the special mention of our Customer Success team. It's great to hear you're taking advantage of the online GRIN Community and connecting with like-minded marketers. 

  ### 26. best platform especially for mid sized companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about GRIN?**

relatively affordable for us, much more efficient to have a platform especially when you are on a small team who works across multiple channels. good tool for remote work and coordination.

**What do you dislike about GRIN?**

our challenges are more with the social platforms ex. FB deciding to remove the access that powered the original discovery. but excited to see some of those capabilities coming back.

**What problems is GRIN solving and how is that benefiting you?**

finding relevant creators: through discovery tool and also the grin curated lists which are helpful since our team is small and it helps increase our prospecting efforts. we are able to reach out to prospects, fulfill product, create the contract, and see everything on the creator profile and our team can also leave notes for each other so all the info is together. as well as create any affiliate links and codes so that we can measure and centralize the work flow.

  ### 27. The best choice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about GRIN?**

Easy to use, helpful reps to assist whenever you need and simple on the client facing side!

**What do you dislike about GRIN?**

Nothing at this time - everything has been smooth.

**What problems is GRIN solving and how is that benefiting you?**

Campaign management has been very helpful in ensuring I'm staying organized, sourcing brand-aligned influencers and communicating timely

**Official Response from Becca Simpson:**

> Love this feedback! Thank you for the review. :) 

  ### 28. Great Platform for running evergreen campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2023

**What do you like best about GRIN?**

If you are looking to run evergreen campaigns, I highly recommend using Grin. It is incredibly user-friendly for both brands and creators and gives great insight through its reporting capabilities.

**What do you dislike about GRIN?**

When it comes to prospecting new creators, Grin does not have the necessary tools to support this.

**What problems is GRIN solving and how is that benefiting you?**

Grin allows us to house all of our evergreen campaigns in one place — it is very user-friendly for our brand and creators. It is a one-stop shop to keep track of what campaigns we are running, and what creators we are working with. In addition, it automatically pulls in content aligning with certain campaigns and the reporting data once the campaign is complete.

  ### 29. Make Influencer Management Easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about GRIN?**

Outlining the rights to content (being able to check a box or customize content rights agreements has helped our team a lot) 
Having a curated list of creators sent upon request helps our team find eligible partners.

**What do you dislike about GRIN?**

Doing and Activation or Campaign can be cumbersome with a lot of steps and having more support in converting past partnerships into the grin campaigns would be helpful

**What problems is GRIN solving and how is that benefiting you?**

We were vastly overpaying creators and managing WHAT type of content we were getting and outlining HOW we could use it was extremely helpful. 

It's easier to outline content requirements and have more autonomy in negotiating partnerships

  ### 30. First time Grin user; Highly recommend!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about GRIN?**

Grin makes influencer seeding and campaign building easy. Grin also tracks influencer content and performance, taking the hassle out of building reports.

**What do you dislike about GRIN?**

The only thing I wish Grin had offered was the option to archive completed activations. On a positive note, I've heard this feature is in the works!

**What problems is GRIN solving and how is that benefiting you?**

Searching for creators, contacting creators, seeding products, building campaigns and tracking content & performance.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Ashley! Happy to hear that GRIN helps make influencer seeding and campaign building easy. 

  ### 31. Best CRM on the market for Organizing and Managing Influencer partnerships

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about GRIN?**

It has a lot of features that allow you to customize your campaigns and partnerships with the exact workflow that you like which makes it really easy to use and very customizable. No other CRM platform has this level of customization

**What do you dislike about GRIN?**

I think they could use more robust creator analytics

**What problems is GRIN solving and how is that benefiting you?**

It is helping our team manage and organize influencer collaborations at scale.

  ### 32. It has been a pleasure using Grin!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Becca W. | Women's Ambassador Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about GRIN?**

I like how you are able to use contact tags to distinguish between creator profiles. I use the contact tags to separate US creators from International creators. At the moment, CUTS Clothing does not ship internationally, but I have been able to log multiple creator profiles so when our international shipping does become available, all prospects are under their specified tag.

**What do you dislike about GRIN?**

One issue I have ran into is that in our activations, if you make one change to the activation after is is published to activated creators, the changes will be reverted for individuals yet to join.

**What problems is GRIN solving and how is that benefiting you?**

Grin is helping me to stay extremely organized throughout my prospecting and sorting of existing partners. I love the 'templates' feature on Grin as well. It makes sending duplicate or mass emails very seamless and saves me a lot of time.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Becca! Glad to hear tags are helping you organize your creators. 

  ### 33. GRIN is an effective platform for managing influencer campaigns!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cherie Amour P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about GRIN?**

How easy it is to use the platform and create activations and campaigns, the possibility to track influencers' content, having everything in one place and the customer service team! Griffin, Customer Success Manager, was super helpful and patient during the implementation process.

**What do you dislike about GRIN?**

I consider that the platform does not have aspects that I do not like. It is very well designed.

**What problems is GRIN solving and how is that benefiting you?**

Having everything in one place. In the past, everything was more manual and very disorganized.

  ### 34. Your Influencer Marketing Strategy will WIN with GRIN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jess D. | Social Media & Influencer Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about GRIN?**

GRIN is an all-encompassing platform. Not only do they have the tools to support reporting, creator management, campaign organization, and so much more... They offer the BEST Customer Support team that I have ever worked with. Creating bi-weekly virtual meetings with my Customer Support Manager (always seeing their face on camera), Office Hours Chat Support that is always SO fast it feels like they work 24/7, and their team is so happy to work for this company, which shows in their work.

**What do you dislike about GRIN?**

The only thing I could dislike about GRIN is that it's not compatible with my phone. Yes, I can log in and see it on my mobile device, but it's not mobile-friendly. A mobile app would be NEXT LEVEL. I know that I have expressed this before, and every time I share my feedback, I've seen changes made within 2 weeks to 6 months, depending on how big the ask is! It's truly incredible.

**What problems is GRIN solving and how is that benefiting you?**

Before GRIN, I was using countless spreadsheets and diving into the backend of social platforms to manage my creators and workflow. It was messy, to say the least. I have been a GRIN user for over two years now, and I don't see myself working without it. It has improved my time management, workflow, and has benefited every relationship I have created with my creators. With GRIN, I can customize my campaigns/activations and spend more time getting to know them rather than pulling data reports manually about their content.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Jess! We'll be sure to share the special mention of your Customer Success Manager and the CS team. 
We're always excited to hear how GRIN has helped tackle so many of the challenges of running an impactful program like yours. I'll take your mobile- friendly feedback to the product team.


  ### 35. Best Platform to Scale and grow your Influencer Marketing Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** David V. | Social Media Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2023

**What do you like best about GRIN?**

GRIN helps our brand scale and grow our influencer marketing needs.  We can easily create campaigns, find creators, onboard, send them products, and review ROI at completion.  GRIN also has amazing support staff who quickly troubleshoots our every needs.

**What do you dislike about GRIN?**

Not much to dislike. you may come upon system maintenence or API changes that have nothing to do with the software itself.

**What problems is GRIN solving and how is that benefiting you?**

GRIN solves the problem of hiring more employees and assists in getting rid of spreadsheets and creating easier workflows.  Business performance across the team has increased.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, David! It's great to hear how GRIN helps scale your brand and create easier workflows. 

  ### 36. GRIN is a great tool to scale gifting program with creators in really short period of time.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jana M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about GRIN?**

GrinUP feature is my new best friend! Sequence emails to quick and easy reach out to 30+ creators, easy commission payment system, great customer service...

**What do you dislike about GRIN?**

Removal of creator search, however it was replaced with GrinUP where we can rquest up to 50 prospects every 2 weeks...

**What problems is GRIN solving and how is that benefiting you?**

Gifiting a large number of creators and the fact that I do not have to use a spreadsheet for that it is more organized process. Benefit: it keeps us sane.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Jana! So glad that you're finding the tools to help you automate processes. Our email integration is key for personalized mass communication.

  ### 37. GRIN is the perfect platform to streamline your social partnerships!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenna G. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about GRIN?**

The GRIN platform is very user-friendly and helps to streamline the partnership process from inbounding creators to sending commission payments. You can create campaigns or activations that work best for your brand, and based on the setup, all you have to do is follow the steps within the campaign to onboard creators.  'Activations' is a great feature for customizing campaigns for individuals based on their deliverables and payment structure. I'd highly recommend the GRIN platform to any brand that is looking to grow its influencer community in a streamlined manner!

**What do you dislike about GRIN?**

The only downside of using GRIN initially was not being able to customize campaigns for individuals based on their deliverables and payment structure, but GRIN later came out with a beta feature called 'Activations' which we frequently use.

**What problems is GRIN solving and how is that benefiting you?**

GRIN helps to streamline all of our partnership communications in one platform, from inbounding creators to sending commission payments, and this saves our team a lot of time on the partnerships side!

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Jenna! So glad that you're finding the tools to help you streamline processes. Activations are key for customization and working with creators. 

  ### 38. GRINning from ear to ear!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsay M. | Community Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about GRIN?**

As a small team that cannot dedicate many resources to creator marketing, we are so thankful for the support of the GRIN customer success team. GRIN is a powerful, comprehensive tool. Not only are we thankful for the clear technical training provided, but the customer success team is also completely dedicated to helping you strategize all elements of your creator marketing efforts. Our customer success manager, Katie Gruessing, met with our team weekly to share best practices, connect us with other brands leading successful programs, and lead strategy sessions with platform experts. We cannot thank Katie enough for her commitment and guidance!

**What do you dislike about GRIN?**

As a small team, the cost of GRIN is the largest downside. However, this is a comprehensive platform that allows teams to manage all facets of creator marketing - the cost is justified!

**What problems is GRIN solving and how is that benefiting you?**

As a new brand, GRIN has allowed us to quickly identify, contact, and enter contracts with creators in our target audience in our product seeding and awareness campaigns. With the help of GRIN, we were able to reach 1,000 influencers in 6 months and create long-term partnerships through ambassador and affiliate programs.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Lindsay! We'll be sure to share the special mention of Katie. 
We're always excited to hear how GRIN has helped tackle so many of the challenges of running an impactful program like yours.


  ### 39. Grin Has Been a Life Saver for Growing Our Influencer Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carina D. | Influencer Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about GRIN?**

What first caught my attention was Grin's advanced search capabilities and wide pool of prospects in comparison to competing platforms. The second best feature I would say is the ability to integrate email and templatize responses to be able to scale communication and save time. Their abilities to organize and manage campaigns and individual creators/ prospects have helped our program overall function more efficiently.

**What do you dislike about GRIN?**

There are two areas that I believe Grin lacks. First is their reporting capabilities. If this feature could become more customizable in terms of what insights we can pull into our reports, as well as have the ability to analyze data of campaigns and content, and share deeper insights so brands can truly see the health of their programs and partnerships, it would put Grin far ahead of anything else out there.

**What problems is GRIN solving and how is that benefiting you?**

Grin is currently helping us scale our prospecting and recruitment efforts, which is allowing us to overall scale the program very quickly. It has also been easier to manage our 5K prospects and 1,200 influencer partners effectively.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Carina! Happy to see that GRIN is helping you manage and scale your program.
I'll take your feedback to the product team.


  ### 40. Loving GRIN!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessi V. | Partnerships Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2022

**What do you like best about GRIN?**

I love the convenience of having everything under one roof. From influencer outreach, to communication, and partnership details + reporting. I have used other platforms before and this is by far the best one out there with the most capabilities! Also love how receptive the GRIN team is on suggestions for better work flow or any tweaks that could be made.

**What do you dislike about GRIN?**

There are still glitches that occur from time to time, but GRIN is extremely receptive and quick to fix these. I do wish there were features to help plan in advance with partnerships and also for influencers to be able to see more of their stats.

**Recommendations to others considering GRIN:**

I would recommend GRIN if you are looking to get into building out your influencer marketing. GRIN helps with outreach, send outs, and reporting. It may seem spendy compared to other platforms, but it is definitely worth it.

**What problems is GRIN solving and how is that benefiting you?**

GRIN has helped us to keep everything in one spot and become more organized with our influencer partnerships. The tracking and reporting capabilities have helped us to sort through what partnerships are successful or not for us.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Jessi! We're always excited to hear how GRIN has helped tackle so many of the challenges of running an impactful program like yours.

  ### 41. Influencer Specialist - Agency Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brianna O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about GRIN?**

The ability to track conversions and make payments via GRIN

**What do you dislike about GRIN?**

Some influencers are uncomfortable with connecting their social platforms.

**What problems is GRIN solving and how is that benefiting you?**

Automatically collecting data from influencer collaborations once their content is live!

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Brianna! It's great to hear GRIN helps track conversions and collect content data. 

  ### 42. Our positive experience with GRIN

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about GRIN?**

I like that GRIN allows creators to create their own proposals, which makes fulfillment easier on our side. I also like that GRIN allows us to send emails, track history with our creators, and splitting creators into different campaigns depending on our current goals.

**What do you dislike about GRIN?**

I don't like that you can't easily archive old campaigns. I would like to be able to do this to eliminate clutter. I also wish that when creators joined they would connect their o-auth automatically now with the new updates with meta.

**What problems is GRIN solving and how is that benefiting you?**

GRIN is helping us with our CRM. It works as our entire partner database so we can have all of our creators in one place.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback! I'm glad to hear that GRIN helps with your CRM.
We also understand that there is always room for improvement and welcome your thoughts. Feel free to contact the product team directly at product@grin.co to share your ideas.

  ### 43. Simple & user-friendly influencer marketing tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about GRIN?**

GRIN is a massive time-saver when it comes to influencer marketing and organising campaigns and collaborations, everything is in one place. The Shopify integration makes it stand out from other platforms, allowing you to report on product costs automatically instead of manually entering costs.  You can communicate with creators through the platform rather than via DMs, your history of communication is easily visible. The creator search tool is extremely useful, especially the lookalike filter.

**What do you dislike about GRIN?**

The platform doesn't allow you to work with multiple currencies, which becomes slightly tricky if you want to add a cost cap rather than a product quantity cap. GRIN also limits the creators and prospecting; it can be pretty time-consuming if you have to archive creators regularly.

**What problems is GRIN solving and how is that benefiting you?**

GRIN allows us to have a very organised influencer marketing program; we had previously been working off spreadsheets and Instagram DMs, which made it very hard to stay on top of but now we can review performance at a glance.

**Official Response from Taylor Andrews:**

> Thank you for sharing your honest feedback!
Happy to hear that you're taking advantage of our robust integration with Shopify. It's truly a game-changer with fulfillment AND reporting. 

  ### 44. Game changer for brand awareness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacqueline F. | Social Communications Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about GRIN?**

I love how easy it is to find and reach out to influencers. I feel that the lookalike feature helps so much with finding people that will fit our band. I also love having a monthly call with someone for any questions!

**What do you dislike about GRIN?**

My one really big complaint is just when photos do not sync right away. I like to make sure I keep track of who has posted and who hasn't but a do have to put a ticket in a lot

**What problems is GRIN solving and how is that benefiting you?**

I have heard that there will soon be a better photo approval process and I am so looking forward to it! It has nothing to do with grin when people don't send approval but they are still willing to help!

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Jacqueline! It's great to hear that you're leveraging the lookalike feature to help you find the right creators for your brand. 

  ### 45. Great product for streamlining our influencer program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt  G. | Senior Affiliate Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about GRIN?**

GRIN allowed us to streamline our entire process of working with influencers, from sourcing them to order fulfillment to creating the structure for our affiliate program. It's given us the ability to easily find the right influencers for our brand and is fairly easy to use once you get the hang of it. We've liked the ability to make various campaigns for our product launches, while maintaining several evergreen campaigns. We get a lot of requests for partnerships, so it's great having a landing page to direct people to and it's made the vetting process a lot easier. I particularly like the ability to tag people and filter (in Prospects specifically). I also think just broadly speaking, GRIN has given our influencer program more structure and it's nice to be able to send an influencer a campaign and know that it will walk them through each step.

**What do you dislike about GRIN?**

When i first started using GRIN, I initially used the mail feature and did think the ability to create templates was helpful. Ultimately though, I found that I preferred using my normal Gmail to communicate rather than through GRIN. I would love the ability to archive campaigns, or even be able to tag them and filter out the archived ones. I think the program can also sometimes be a little glitchy. I also feel like support questions (via email at least) used to be a lot more seamless when we had a dedicated contact.

**What problems is GRIN solving and how is that benefiting you?**

GRIN has allowed us to scale our program far beyond what were were able to do previously. We've also been able to have a better grasp on our ROI through the reporting per campaign and now through Report Builder.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Matt!
We're always excited to hear how GRIN has helped tackle so many of the challenges of running an impactful program like yours.

  ### 46. GRIN makes me grin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about GRIN?**

GRIN is a huge part of my day-to-day outreach, collaboration, and research processes in influencer and marketing outreach. I did weeks of "shopping around" for the right influencer marketing tool, and GRIN was far and above the best. Training is personalized and thorough, the support team is lightning fast. I still can't believe some of the things I'm able to do within the space. I don't have to waste time filing, looking into past correspondence, researching blindly online for the right influencers, my campaign management and ROI tools live in one place, and best of all - it keeps track of deliveries.

**What do you dislike about GRIN?**

I have gotten lost in the affiliate link building process, but the team has helped me get out of trouble. I work with so many browser windows open and it only allows you to be signed in on one, so getting bounced on when you're on a roll with something is a pain. The platform is pricey.

**What problems is GRIN solving and how is that benefiting you?**

GRIN is saving me a ton of time in my outreach, research, and reporting. I love that you can download media directly from the platform - that way I can grab it whenever my team requests something!

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback! Happy to hear you are saving time in outreach, research, and reporting. We're always excited to hear how GRIN has helped tackle so many of the challenges of running an impactful program like yours.


  ### 47. Amazing Experience with GRIN

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ademola I. | Influencer Marketing & Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about GRIN?**

Grin helps us do more in less time.

Many of the processes can be done in bulk. These processes include:
Accepting applications from our landing page, 
Adding influencers to campaigns, 
Approving proposals from our campaigns, 
Creating Shopify orders,
Tagging Influencers, etc.

The campaign workrooms are set up so well.
The reporting dashboard is so insightful.
The filter helps greatly to sort through the huge record we are building.
The email sequences and templates.
And a lot more.

**What do you dislike about GRIN?**

The limits on the number of creators (100) and prospects (1000) which is based on the package we have.
The UI/UX of the campaign landing pages especially the tasks section.
Notifications only come in from the content links delivered or pulled automatically. No notifications when creators upload content.
At this time there is no tracking number variable available to easily add or reference in emails.

**What problems is GRIN solving and how is that benefiting you?**

Grin is helping us solve the following:
Searching or prospecting for influencers on a greater scale.
Building more influencers/creators collaborations monthly.
Scaling up the number of influencer content we receive monthly.
Boosting sales through the influencer affiliate links and discount codes.
Having a more organized system to manage our partnerships.
Measuring and reporting the performance of our influencer marketing efforts.

We have scaled up our influencer content from 25-30 content per month to over 100 per month. The increase in the number of content per month is a good reflection of the number of partnerships we now have. At the time of this review, we have recorded 109 partnerships (running and completed) within 2 weeks this month.

**Official Response from Taylor Andrews:**

> Thank you for your feedback, Ademola! Glad to hear that you're scaling your program and saving time with GRIN.

  ### 48. Using GRIN as a Discovery Tool for a brand new to working with Influencers.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amy T. | Director of Influencer Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about GRIN?**

1. Deep search capabilities within Instagram and a fairly intuitive user interface for managing influencer communications and campaign details. 
2. Easy experience for the influencer, too.  I like how they are only asked to work within a microsite and not taken through an extensive vetting process.
3. Shopify integration.

**What do you dislike about GRIN?**

1. Not being able to save Search results and create different search lists when first discovering Prospects.  
2. Email inbox is hard to organize/manage.
3. Not always accurate with email addresses, capturing older ones for Creators and not updated ones displayed right in their IG bio.

**Recommendations to others considering GRIN:**

Great tool for influencer discovery on Instagram and TikTok and managing all communications/project management.  I have had no major issues and training was great/seamless.

**What problems is GRIN solving and how is that benefiting you?**

GRIN has helped us navigate our brand's first time working with Influencers pretty seamlessly. Having one tool to discover, manage, communicate and track campaign results with Creators has been great.  We have already seen an increase organically to our brand's IG handle and many Creators are going above and beyond with the required posting tasks and going deeper with their engagement to help us increase brand awareness.

**Official Response from Taylor Andrews:**

> Thank you for the honest feedback, Amy! Love that you are leveraging the creator search engine to find the right influencers for your brand. It's great to hear that GRIN is helping mange, communicate, and track results with your creators. 

  ### 49. Great platform and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew S. | Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about GRIN?**

We built an unbelievable influencer program thanks to Grin and its feature set. We love the intuitiveness of the searching, filtering, messaging, and also the Shopify integration. We recommend Grin to all fellow founders!

**What do you dislike about GRIN?**

It's a bit pricier than other tools on the market, but it's definitely worth the investment. I would also say that the platform has required a bit of training for our team members, but Grin's support is excellent at providing this in a timely fashion.

**What problems is GRIN solving and how is that benefiting you?**

GRIN is solving the difficulty of finding and vetting influencers and creators, so that brands can more easily determine where to invest their time and energy and maximize results. Our campaigns have benefited greatly from the tool, especially its ability to measure engagement rate.

**Official Response from Taylor Andrews:**

> Thank you for your honest feedback, Andrew! We'll be sure to share the special mention of the support team. I'm glad to hear that you're leveraging all our resources to help you manage your program.

  ### 50. Great Platform To Keep Affiliate Pipeline Organized!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bridget K. | Influencer Marketing Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2022

**What do you like best about GRIN?**

I truly enjoy using GRIN in my day-to-day work. It has helped me to stay organized and streamline my affiliate pipeline. I love that I am able to easily add affiliates and in turn, they're able to pick out the products on their own (which saves me time to do other tasks!). I love that I'm able to track conversions and payout affiliates directly through GRIN.

**What do you dislike about GRIN?**

Gaining affiliates comes at a higher cost as we run out of creator space quickly and need to pay more for creator spaces. However, being able to archive influencers has been a good work-around for this. At times, navigating the activations and campaigns can be difficult but GRIN is always coming up with updates to make the platform more user-friendly. Their support team is quick to reply to any issues which is also very helpful!

**What problems is GRIN solving and how is that benefiting you?**

A big problem for us was not having enough time to source and fulfill orders. With GRIN, we've been able to streamline this process. Before, we had to track everything through Google Sheets, but now GRIN has made it easy to export any data we would need to help improve our affiliate outreach and get the best results!

**Official Response from Taylor Andrews:**

> Thank you for sharing your honest feedback, Bridget! Glad to hear that you're staying organized and streamlining your pipeline with GRIN.


## GRIN Discussions
  - [What is influencer marketing software?](https://www.g2.com/discussions/grin-what-is-influencer-marketing-software) - 2 comments
  - [What is grin influencer marketing?](https://www.g2.com/discussions/grin-what-is-grin-influencer-marketing) - 3 comments
  - [What is grin app?](https://www.g2.com/discussions/what-is-grin-app) - 3 comments
  - [I&#39;ve only used the program for 3 months now. What piece of advice would you have for new users? Anything you wish you knew from the start of using the software?](https://www.g2.com/discussions/30057-i-ve-only-used-the-program-for-3-months-now-what-piece-of-advice-would-you-have-for-new-users-anything-you-wish-you-knew-from-the-start-of-using-the-software) - 2 comments

- [View GRIN pricing details and edition comparison](https://www.g2.com/products/grin/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-25+03%3A31%3A48+-0500&secure%5Bsession_id%5D=75844c17-c28f-4379-bfb9-52e3cd9b12b8&secure%5Btoken%5D=191e25888a4c41176e444fc734ec04ccd57fca33d23b74b06886321d2a7e99f5&format=llm_user)
## GRIN Integrations
  - [Box](https://www.g2.com/products/box/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)

## GRIN Features
**Influencer Marketing**
- Influencer Recruitment
- Influencer Scoring
- Audience Analysis
- Influencer Segmentation
- Influencer Collaboration
- User-Generated Content (UGC) Management
- Content Approval
- Campaign Analytics
- Reporting and Dashboards
- Data Importing and Exporting Tools
- Influencer Compensation
- E-Commerce Integration

**Agentic AI - Influencer Marketing Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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