--- title: GRIN Reviews meta_title: 'GRIN Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 483 reviews by the users' company size, role or industry to find out how GRIN works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 483 scale: '5' date_modified: '2026-07-17' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # GRIN Reviews **Vendor:** Grin **Category:** [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 483 ## About GRIN Build and scale a world-class creator program with GRIN. From discovering the perfect partners and managing content to simplifying payments and measuring success, GRIN helps marketers to leverage the power creators, affiliates, and influential people of all types to drive awareness and accelerate growth. ## GRIN Pros & Cons **What users like:** - Users value the **one-stop shop functionality** of GRIN, streamlining influencer management and enhancing brand development. (42 reviews) - Users find GRIN's platform to be **easy to navigate** , enhancing their overall experience and efficiency. (31 reviews) - Users appreciate the **helpful and quick customer support** from GRIN, enhancing the overall user experience. (25 reviews) - Users find GRIN to be **super helpful** for effortless setup, effective campaigns, and organized outreach to creators. (22 reviews) - Users love GRIN for its **all-in-one UGC management** , streamlining influencer interactions and enhancing campaign effectiveness. (21 reviews) - Users find GRIN invaluable for **efficient campaign management** , simplifying creator recruitment, payments, and content tracking. (20 reviews) - Organization (16 reviews) - Intuitive (15 reviews) - Success Achievement (14 reviews) - Metrics Tracking (12 reviews) **What users dislike:** - Users frequently face **technical issues** with GRIN, including bugs and slow performance that disrupt efficiency. (19 reviews) - Users face **poor customer support** with delays and unresolved issues, hindering timely campaign management. (13 reviews) - Users find the **reporting feature lacking** , citing inaccuracies and a need for more robust metrics and filtering options. (11 reviews) - Users experience **slow loading times** on GRIN, which hampers efficiency and can delay critical campaign reviews. (11 reviews) - Users find GRIN's interface has a **steep learning curve** , making it challenging to navigate initially. (9 reviews) - Influencer Management (7 reviews) - Creator Accessibility (6 reviews) - Pricing Issues (6 reviews) - Limited Collaboration (4 reviews) - Payment Issues (4 reviews) ## GRIN Reviews ### 1. I can't imagine our influencer program without GRIN! **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah J. | Brand Partnerships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2021 **What do you like best about GRIN?** The management piece – the CRM functionality is easy to use and easy to understand. With such a robust influencer program, GRIN makes it easy to organize, manage and strategize our relationships. Syncing with Shopify, generating codes and affiliate links, the engagement bot, Slack bot, and the email communication plugin integrate their systems into my daily job and allows me to see consumer behavior insights easily. Their team is very responsive, and having a dedicated account executive to help me quickly solves for the backend code issues I sometimes run into. **What do you dislike about GRIN?** Influencer search tool is not as effective if looking for authentic relationships, the reporting tool is very useful at a high-level, but at a profile-specific level, I don't get the reporting I'd desire. There are also no insights into the products purchased through a code on the influencer and GRIN manager side, so our partners have asked for better insights into the platform in general. The ability to upload content to the tool is rarely used by us, so sometimes the communication in email vs GRIN feels a little disconnected. **What problems is GRIN solving and how is that benefiting you?** Mainly, we've solved key organizational pain points through being in GRIN. The ability to create campaigns, strategize with campaign tools and track every influencer with tags and a profile allows for easy search. We've realized the added benefit of blast communications. With GRIN, we can send email blasts to specific campaigns and partners to clue them into company updates. It's helped us realize how important "cutting corners" is in influencer management – with the amount of relationships we manage, GRIN makes it easy to customize communication with just the click of a button. ### 2. Best Influencer Marketing Platform Out There **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about GRIN?** GRIN is an all-in-one software that enables organizations to efficiently take their influencer program to the next level and build strong relationships with influencers. Not only does it streamline how you manage influencers, but there's also sophisticated reporting and analytics that allows you to easily see which influencers are performing the best (and worst) within your program. GRIN also allows us to expedite product fulfillment so it's not such a tedious process with their Shopify integration. What I like most of all, though, is the support team. Whether it's the customer success manager or the technical support team, they always respond quickly to my questions and help me find a solution. **What do you dislike about GRIN?** There's not much to dislike about GRIN. In my opinion one of the best (if not THE best) platforms out there. **What problems is GRIN solving and how is that benefiting you?** We're solving a few issues: - the ability to scale outreach - capture content and metrics from influencers - evaluate influencer performance - find new influencers - streamline product fulfillment to influencers with their Shopify integration ### 3. Comprehensive Influencer CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about GRIN?** Grin allows you to plan, track and optimize influencer partnerships and campaigns with extensive data insights. **What do you dislike about GRIN?** Features sometimes lag, but it hasn't been a huge issue. **What problems is GRIN solving and how is that benefiting you?** Tracking and planning influencer collaborations all in one place helps us grow our program. **Official Response from Taylor Andrews:** > Thank you for your honest feedback! I'm glad to hear that you're leveraging all our resources to help you plan, track, and optimize your program using the extensive data provided in GRIN. ### 4. Grin is the perfect DIY+ solution **Rating:** 5.0/5.0 stars **Reviewed by:** Dwayne W. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about GRIN?** I love the fact that I have the autonomy to build the content creator platform that I envision. **What do you dislike about GRIN?** As the picky marketing professional I am, I want more! Grin does a wonderful job being flexible, and I know that its engineering team is working hard to make the platform as robust as possible. **What problems is GRIN solving and how is that benefiting you?** Solutions with Grin: *I can keep all my content creators in one place *I can track emails and correspondence *I can pay through the system *I can download content from the creators *I can find new creators through social listening and user-generated content tracking Additional Benefits: *I can see which influencers are genuine *I can manage multiple campaigns at a time *The email sync only pulls in content creators to help me focus on the work ### 5. Love using GRIN! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about GRIN?** I like how GRIN helps our program with organization and communication. **What do you dislike about GRIN?** Nothing to dislike! So far, GRIN is great. **Recommendations to others considering GRIN:** GRIN has a great team. They are always there for you whenever you need help or have any questions. **What problems is GRIN solving and how is that benefiting you?** Keeping all of our creators organized on one platform. **Official Response from Taylor Andrews:** > Thank you for sharing your honest feedback! Glad to hear that GRIN helps with organization and communication. ### 6. Best platform for all Influencer and Affiliate Marketing needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Carling C. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about GRIN?** The user-friendly platform and amazing customer service team. **What do you dislike about GRIN?** Some cache glitches when using Instagram integration tool, but otherwise extremely seasmless **What problems is GRIN solving and how is that benefiting you?** Our company manages all campaign initiatives from beginning to end via the GRIN platform. Any issues that arise on a campaign to campaign basis such as mass communications, product gifting, and deliverables/ metric tracking can all be managed via GRIN. **Official Response from Jennifer Baker:** > Thank you for the honest feedback Carling! Love to read that you're truly using GRIN as the end-to-end solution to help manage your influencer marketing program. ### 7. Brand Partnership Review/ Lauren Maxwell **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren M. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about GRIN?** I love the report builder, and all the reporting features since we rely so heavily on revenue and content, impressions. ect. ect. I love the influencer search feature as well, it really helps to hone in on quality potential ambassadors and partners and with the integrated email campaigns we can send mass emails and outreach! I love the campaigns and being able to see all influencers in one place, as well as being able to look at each ambassador as an individual and their profile. Grin is easy to navigate and their database of ambassadors is unlike any other platform! **What do you dislike about GRIN?** I would love to be able to see the specific products that each ambassadors sales contain. We still have to pull this from Shopify. **What problems is GRIN solving and how is that benefiting you?** Outreach, quality leads, mass emails, being able to create sequences. Ease of reporting and pulling KPI numbers each day/week/month. Being able to create multiple campaigns for organization. ### 8. GRIN has allowed us to scale our Influencer Program! **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina M. | Colorguard Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2021 **What do you like best about GRIN?** GRIN keeps us so organized. Having a singular platform to keep all of our influencer's information and a log of all communication has been such a time saver. The campaign feature allows me to manage multiple campaigns simultaneously, which is a game changer when you're a one-person team! **What do you dislike about GRIN?** There's a lot to the platform, it can be very overwhelming at first. There is a lot of 'untapped potential' when you first get in - but GRIN sets you up with a partner inside the platform to connect however frequently you need to which is great to continually learn and grow your GRIN knowledge! **Recommendations to others considering GRIN:** Our influencer program is relationship-focused, we try to build on who we work with and grow that relationship. GRIN allows you to keep up with your influencers and work with them time and time again easily. **What problems is GRIN solving and how is that benefiting you?** Being a one person team, we had hit our max capacity for the number of influencers and number of campaigns I could keep in contact with. GRIN has given me the opportunity to greatly scale both the number of influencers we are able to work with and the number of campaigns i can run at the same time. A benefit we didn't even know we needed was the inside look at an influencer's audience and the validity of their account/metrics. This has been key in our decision making of who to work with, what to work with them on, and how much or little we can negotiate with influencer rates. ### 9. Automation + Personalization = Why we love Grin **Rating:** 5.0/5.0 stars **Reviewed by:** Greg T. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about GRIN?** Personally - I love the Grin interface, the capabilities, the reporting, and the SUPPORT TEAM. Coming in as an outsider to the influencer marketing realm, this platform and the team have been game changers for our business. Most importantly, the tools which the interface provides allows my team to automate what we can, so that we can spend our time going deep with our influencers and making their experience an incredible one. **What do you dislike about GRIN?** We're excited to see some functionalities come to life with regards to email 'send as' options, and more creative options on Grin-hosted landing pages. Both of these capabilities are currently in dev, and we're excited to implement when they go live. **Recommendations to others considering GRIN:** Strongly recommend this platform for your business. If your team is new/scaling an influencer program, this is a one stop shop for sourcing, connecting, supporting, and reporting. **What problems is GRIN solving and how is that benefiting you?** Maximizing our time and reach in our right-to-win and must-win communities. Driving social followers to our brand handles Executing tiered campaigns to multiple layers of influencers Shopify integrated is a life saver from a fulfillment perspective Automation of inbound/outbound communication Effective vetting of applicant content & culture ### 10. Grin experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about GRIN?** My grin representative! She's super helpful and I can quickly get a trouble shoot for my issues! **What do you dislike about GRIN?** The product housing system, archaic, difficult and time consuming Also search engine really isn't helpful at all for finding influencers **Recommendations to others considering GRIN:** NA **What problems is GRIN solving and how is that benefiting you?** Being able to communicate with my influencers, getting the feedback in analytics and easy payments. **Official Response from Jennifer Baker:** > Thank you for your honest feedback! It's great to see that GRIN has helped with communicating with influencers and viewing success analytics. We'd like to make sure that you're able to leverage all of GRIN search engine features to help you find the right influencers for your brand. Feel free to reach out to your Customer Success Manager or email me directly at katya@grin.co. ### 11. GRIN ROCKS **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke L. | Influencer Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2021 **What do you like best about GRIN?** We love everything about GRIN! My personal favorite part of GRIN is how easy it is to prospect for new influencers. GRIN has made researching for new influencers so quick and easy. They provide only the key information about the influencer so that the profile is simple and not overwhelming. **What do you dislike about GRIN?** We have had some connection issues with our influencer's profiles to their GRIN. On the bright side though, their support team is quick to respond and on top of it. **Recommendations to others considering GRIN:** Do your research! Finding an influencer management software that fits YOUR needs is very important. GRIN has helped us solve issues that we didn't know we had. It is not only a management software but also a learning experience. GRIN provides many ways to continue your education in influencer marketing. Some of which include, webinars, an excellent support team, and introducing you to other company's that may be going through the same issues. **What problems is GRIN solving and how is that benefiting you?** One problem that we had before using GRIN was keeping everyone we were working with organized. There were times when our Google Spreadsheets would start to be overwhelming and then tasks would start to fall through the cracks. With GRIN we are able to keep everyone in order and make sure that no one is getting left out! ### 12. Amazing platform and even better customer support!! **Rating:** 5.0/5.0 stars **Reviewed by:** Derek S. | Director of Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2021 **What do you like best about GRIN?** The platform has been crucial to our success but the team and support have been the key. The sales/support team have been supportive, available, and a key resource since day one. It's great to have this amazing platform but even better to have a team that supports our success with the platform. **What do you dislike about GRIN?** So far the only downside (if you'd call it one) is that we have more work to do. :) The more you use the platform the way it's intended the more opportunities you have to spend time engaging with influencers/ambassadors. **What problems is GRIN solving and how is that benefiting you?** Grin has been a member of our team since day one. It took a little time to set up but now acts as a 3rd member of our team allowing us more time to connect and be creative with our influencers. You can spend a ton of time managing spreadsheets and tracking communication manually. Grin has helped us automate and organize our manual processes allowing more time for connection and creation. ### 13. Influencer Campaigns Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2021 **What do you like best about GRIN?** I enjoy the platform and the built-in Chrome connection, but what I enjoy most is the helpful team! I've had 3 different team members added to my account over 2 years and while that may sound like a headache, they've all been fantastic and extremely knowledgeable. I know I'm in good hands whenever I work with them. **What do you dislike about GRIN?** I've had issues with campaign tracking. Currently, I have an ongoing campaign that holds my entire ambassador program for the whole year to track their overall sales, total posts in a given quarter, etc. But when we have sales, I would like to have a way to track those specific sales posts without them getting tied into the ambassador's everyday content. I believe that I could do this by using the Report Builder Tool, but there should be an option to do so without just by searching the sale-specific hashtags. In my case, it became a pain point because we were using a campaign-specific hashtag along with our yearly hashtag (Ex. #SpringSale and #BrandAmbassador). This caused tracking to show up 10% in one campaign and 90% in another. With 80 ambassadors this became a nightmare tracking-wise. A simpler solution would be to allow users to search one specific hashtag inside the campaign under tracking so that they can pull up their analytics/insights (i.e. impressions, engagement rate, etc.). **What problems is GRIN solving and how is that benefiting you?** It's much easier to keep track of our influencers and separate them into different categories. We're also able to more easily see how their content performs. In terms of influencers that we don't work with (yet), GRIN helps us decide if an influencer is a good fit for us. It helps us determine if they have a good engagement rate and even if the influencer has some questionable followers and estimates how real or fake the following might be. ### 14. GRIN is well-designed and user-friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Emma T. | Partnership Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about GRIN?** It makes the recruitment and outreach experience so streamlined. The GRIN team is super helpful and sets you up for success. **What do you dislike about GRIN?** We've had a few technical glitches with GRIN (issues with Social Listening, and emails pulling through consistently). But the team has been quick to address these issues. **What problems is GRIN solving and how is that benefiting you?** GRIN serves as a one-stop shop for Influencer partnerships. Tasks that previously required 3 or 4 platforms can all be accomplished from one central place. Grin also allows us to vet prospects more thoroughly to determine which creators will be the best influencer matches for us. ### 15. Amazing way to spread brand awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about GRIN?** The platform is so easy to reach influencers and manage it all in one place. **What do you dislike about GRIN?** Nothing at this time we wold want them to change. **Recommendations to others considering GRIN:** So user friendly and helps manage all aspects of influencer recruitment. **What problems is GRIN solving and how is that benefiting you?** We can find influencers in one place and not have to search the whole internet. ### 16. The only way to scale your creator network! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about GRIN?** The ability to manage, scale, and execute creator campaigns with ease! **What do you dislike about GRIN?** Not getting to see best practices that other brands use GRIN for! **What problems is GRIN solving and how is that benefiting you?** We are managing large amounts of creators. It has been beneficial to filter through successful and non-successful creator partnerships! **Official Response from Jennifer Baker:** > Thank you for your honest feedback! Happy to see that GRIN is helping you manage and scale your program. As for best practices, I've got one better. Shoot me an email at katya@grin.co and I'll get you our most recent Influencer Best Practices ebook. In the meantime, I have posted a link to our Live Events section where we feature GRIN champions who share their influencer marketing tips, tricks, and insights. ### 17. It has been great. The reasources and team members are so helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about GRIN?** the quick response from customer support and the way the platform is always updating. **What do you dislike about GRIN?** I do not like the email set up. It does not sync well **What problems is GRIN solving and how is that benefiting you?** I wish campaigns showed progress month by month and not overall since existence. **Official Response from Taylor Andrews:** > Thank you for your honest feedback! I'm glad to hear that the resources and customer support team are helpful. We'd like to make sure that you're able to leverage all of GRIN's email features. Feel free to reach out to your Customer Success Manager or email me directly at taylor.andrews@grin.co. ### 18. So far my experience with GRIN has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about GRIN?** The onboarding process has made using GRIN simple! I love that I could outreach to as many influencers I'd like with a few simple steps. **What do you dislike about GRIN?** I haven't noticed any downsides yet. I am a newer user of the platform but everything has been going well so far. **What problems is GRIN solving and how is that benefiting you?** The main problem I am solving is organization! I also am saving a ton of time as Grin is an all in one platform! **Official Response from Taylor Andrews:** > Thank you for sharing your honest feedback! Happy to hear that the onboarding process has been helpful and you're leveraging all our outreach resources. ### 19. Grin has helped our one-person influencer team scale and grow! **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsay D. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2021 **What do you like best about GRIN?** Having all communication and day-to-day execution consolidated in one space. It helps people with busy scheduled or other responsibility really zero in on what needs to be done and create efficient systems. **What do you dislike about GRIN?** The only downside to Grin is that there are so many sides of it and features that I haven't utilized due to capacity. It is a really comprehensive platform, but needs the hours to be able to dedicate to using it to its full extent. **Recommendations to others considering GRIN:** After reviewing multiple platforms, Grin stood out as the top contender. After using the platform for over a year, I have zero regrets over choosing Grin. I would highlight recommend the platform if you're looking to give your influencer program a boost. **What problems is GRIN solving and how is that benefiting you?** Being able to scale with very limited resources. GRIN has been imperative in helping us create a UGC-based influencer strategy, and this has in turn really supplemented our organic and paid presence as a brand. ### 20. An amazing platform for building lasting relationships with influencers **Rating:** 5.0/5.0 stars **Reviewed by:** Elle K. | Influencer Growth Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about GRIN?** All details re influencer are in one place **What do you dislike about GRIN?** Limitations of the influencer search tool **Recommendations to others considering GRIN:** If you're looking for a tool to facilitate high quality scaling of your current influencer program, GRIN is the right tool for you. **What problems is GRIN solving and how is that benefiting you?** Keeping track of content, seeing which influencers are producing the best content/ are most engaged with Lick as a brand. This helps to build long term relationships with influencers - previously this data was really difficult to keep track of. Our strategy is so much more organised now! ### 21. Immensely helped us organize our program!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2021 **What do you like best about GRIN?** We love having one database for all of our partnerships (versus tons of excel spreadsheets) -- and that we can organize them based on content creators vs revenue-driving. We love the "tags" and being able to search based on geographic area, category specific, etc. The campaigns are great to create clear deliverables, timelines, and tracking. And being able to pay partners directly through the app is super helpful too. Plus, syncing with Shopify has vastly improved our product gifting efficiency and been a game-changer for our warehouse team. The chrome extension to quickly add partners from instagram is also amazing! **What do you dislike about GRIN?** I'd love the influencer-facing pages to be a better experience so they can see their clicks & conversions! I also wish there was a better way to know if an influencer is sharing/converting through another affiliate, and to not double pay (ie: RewardStyle). **What problems is GRIN solving and how is that benefiting you?** We have become way more efficient and organized in our management of our influencers, creating better processes and systems. We are able to see history of communication, products, and activity in one place. ### 22. Great platform to manage influencer activities in-house! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2021 **What do you like best about GRIN?** easy to use, influencers are not required to create a profile/sign up **What do you dislike about GRIN?** Affiliate function is a little bare - it may be better if connected via Shopify? **What problems is GRIN solving and how is that benefiting you?** Managing influencer database using GRIN, tracking different campaigns, and reporting ### 23. Grin Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about GRIN?** The connection to shopify is the best for gifting! **What do you dislike about GRIN?** The cap of influencers you can have in your program! **What problems is GRIN solving and how is that benefiting you?** Being able to contract and gift people all in one place! **Official Response from Jennifer Baker:** > Thank you for the honest feedback! It's great to hear that you are leveraging our ecommerce integration with Shopify to make product fulfillment as easy as a click of a button. ### 24. By FAR the best influencer management software **Rating:** 5.0/5.0 stars **Reviewed by:** Sierra H. | Director of Strategic Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about GRIN?** I've worked on a handful of different influencer management tools and to say Grin is superior doesnt even do them justice. They have every functionality you can think of and are constantly coming out with new and improved features. They are brand friendly, report friendly, influencer friendly and provide amazing client support. **What do you dislike about GRIN?** There is nothing that I dislike about Grin. **Recommendations to others considering GRIN:** Highly recommend, their service and software is unmatched **What problems is GRIN solving and how is that benefiting you?** Streamlining management, fulfillment, content/sale tracking and reporting ### 25. I love Grin! I could not go a day without it. **Rating:** 5.0/5.0 stars **Reviewed by:** sarah p. | Influencer Relations Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about GRIN?** All the amazing features, it is soooo user friendly! **What do you dislike about GRIN?** I dislike the email capacity and sending limits. **Recommendations to others considering GRIN:** I LOVE GRIN **What problems is GRIN solving and how is that benefiting you?** Running influencer campaigns is so much easier using Grin, it keeps everything in one place. ### 26. Love using GRIN! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about GRIN?** I love how customizable the platform is when it comes to displaying information about each influencer. **What do you dislike about GRIN?** I would love to be able to pay out an influencer at one time, rather than having to find their balance owed in each separate campaign and making multiple payments. **What problems is GRIN solving and how is that benefiting you?** GRIN has helped our influencer program be more efficient. ### 27. Essential for any influencer marketing team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about GRIN?** Incredible user interface. Very intuitive. **What do you dislike about GRIN?** That you have to press save throughout creating a partnership and it doesn't automatically save. **What problems is GRIN solving and how is that benefiting you?** Understanding day-to-day ROI date immediately. ### 28. GRIN has streamlined all of our influencer marketing efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna T. | Director of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about GRIN?** We shopped a lot of different influencer marketing platforms before landing on Grin. We love how streamlined everything is and how much time and energy have been lifted off our team. Lizzie is amazing and has the patience of an angel. **What do you dislike about GRIN?** We are looking forward to more automated functions as we grow our program. **Recommendations to others considering GRIN:** Get it! **What problems is GRIN solving and how is that benefiting you?** We are organizing all of our data, reporting, tracking, and communication in one localized place which has been game-changing for us. ### 29. The best influencer management solution available! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2019 **What do you like best about GRIN?** The integration to Shopify is top-notch and the rate at which these guys add functionality shows me they care about the client experience. I think the best aspect of Grin is that so many integral pieces of an effective influencer marketing strategy are managed with one software solution, giving the structure needed to scale influencer programs and drive ROI. **What do you dislike about GRIN?** Nothing worth sharing. The app works as it should and support is always available to guide us when needed. **Recommendations to others considering GRIN:** If you are committed to scaling your influencer marketing and using Shopify, there is no other option in my opinion. **What problems is GRIN solving and how is that benefiting you?** We needed to manage deeper relationships with our influencers and not just give them a code and call it a day. We want relationships with influencers on a first name basis. Grin helps us accomplish the "personal touch" with more influencers than ever before. Grin has been a great partner in helping us grow our community and that's all we can ask for. ### 30. If you're looking to build an *authentic* influencer program at scale, Grin is the solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan F. | Director of Brand & Special Projects, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2018 **What do you like best about GRIN?** UPDATE (Nov 2020): After 3+ years of using Grin (and at two different companies), my affinity towards the product has only increased. Since leaving my initial review a few years back, there have been multiple new additions to the software that have further advanced it's capabilities. Some new features include: - A revamped CRM system that works faster, is reorganized for more intuitive workflows, and offers more capabilities when managing influencer records. - An advanced reporting suite that provides high-level and granular details for campaigns and influencers at a whole. This includes a new custom dashboard 'Report Builder' feature that allows me to generate custom reports tailored to my needs. - An exclusive Facebook/Instagram whitelisting integration (powered by Lumanu) that allows you to directly link with an influencer's profile for coveted Dark Posting / Whitelisting. Any marketer that has dabbled in this territory knows the struggles and lengthy back-and-forth process this can be when attempting to connect Ad access with an influencer's account. Problem solved. - Updated campaign setup flows with more capabilities and customization within each and every step - this has been great since it allows my team to create highly informative, branded Campaign Briefs. - TikTok and Twitch content ingestion! This was high on my list of requests since I've been pushing hard into these new territories. So when Grin added this feature to the tool it increased our efficiency yet again. - API integration so we're able to directly connect to Grin with our BI tool and pull in any piece of data we need. - A myriad of other smaller workflow and under-the-hood improvements that make the tool faster and more powerful overall. ORIGINAL Review: Grin is by far the most comprehensive influencer marketing suite available today, and quite frankly warrants such praise due to the extensive nature of the tool's capabilities. The team has done such a profound job creating an all-in-one tool that I'm hard-pressed to pinpoint a specific feature I like "best." Grin has the ability to manage entire influencer campaigns from start to finish, without ever having to exit the app. It's also competitively priced and has a sliding cost scale - making it accessible for small teams or larger enterprise clients. I would highly recommend it to any business looking to kick off their influencer program, or those looking to take their's to the next level. **What do you dislike about GRIN?** Update (Sept 2019): Grin has since released a new social listening feature that allows us to track specific hashtags and accounts as they relate to our efforts. Alongside this release have been a host of other new features that have supercharged the tool. If there were a "social listening" component that enabled us to keep a pulse on brand-specific content, conversations, or set keywords across the various social networks out there. As it stands now, Grin only pulls content from influencers that are in your program. **Recommendations to others considering GRIN:** The Grin team will probably tell you the same, but in order to get most out of this tool and make it worth your while, I highly recommend launching your influencer program and ramping up to at least ~25 influencers before exploring a solution like Grin. Too often I hear from marketers that expect Grin to be the magical potion to launching a program from scratch. That is not necessarily the case - you need a good foundation to start. Once your program is at a place where you have sufficient influencer volume, then introduce Grin to take things to scale. **What problems is GRIN solving and how is that benefiting you?** If you've experienced launching, scaling, and managing an influencer marketing program for your business, you're well aware of the sheer manpower and time commitment that's required. It's just the nature of the channel. Consider the steps of a typical campaign workflow and how each necessitates a high-level of actual human interaction: vetting potential influencers, conducting outreach, upholding communication, facilitating product shipment and payments, monitoring social networks for deliverables, reporting on business KPI's, etc. Now picture that with a program with upwards of fifty influencers...or hundreds...and like a few businesses, multiple thousands. Before discovering, I had built a system internally that employed a myriad of spreadsheets used to manage and track our influencer efforts. It certainly worked, however, at a certain scale the team's throughput was capped by the time spent to coordinate campaigns. Enter Grin. The tool integrates everything mentioned above into one, refreshingly intuitive suite. allowing my team to accomplish much more in a fraction of the time. Our bottleneck of efficiency is no longer an issue. Gone are the days of manually inputting product orders, consistently checking content deliverables have been posted, and the tediousness of updating influencer records on spreadsheets. ### 31. Growing Our Influencer Program with GRIN **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2020 **What do you like best about GRIN?** Managing Relationships GRIN takes managing relationships to the next level by making it possible to have a plethora of influencers making content for your brand and each getting the attention they need to do their best work. This has allowed our brand to accept more people into our influencer program, resulting in more brand awareness and more influencers getting a chance to work with us. Reporting ROI Understanding how your influencers are performing is complicated, but GRIN has comprehensive reporting tools to show you who is performing well in real time. We can quickly learn what works and doesn't work for our program, thanks to GRIN. User Experience GRIN has a seamless user experience both for the brand and influencer, making both end users feel comfortable using the platform. Customer Service The customer service is amazing - they respond very quickly and are always open to feature suggestions. I feel like I am apart of the GRIN team and that we are building the best influencer management platform together. **What do you dislike about GRIN?** There is a bit of a learning curve as it can take a month or so to get really comfortable using the platform. There have been some minor glitches on the backend of the platform, but their customer service team is very responsive and eager to solve any issues we find. I also dislike that there is no GRIN app for influencers to access their live URL to the campaign. **Recommendations to others considering GRIN:** this tool is great for brands just starting out with influencer marketing due to its friendly user experience and great customer service. If you are looking for a platform to better manage your influencers, track their content, and measure ROI, then GRIN is for you. There is many ways to personalize your GRIN experience and set things us the way you want to without many restrictions. **What problems is GRIN solving and how is that benefiting you?** We are solving the problem of managing influencer content, recruitment, application processes, creating discount codes, and measuring the success of our influencer campaigns to create an overall strategy. We have realized that we are able to manage way more influencers than we could have before and can now give more influencers a chance to work with our brand. With the reporting tool and seeing the results of influencer content, we are able to understand who is our target influencer. ### 32. I don't know what I'd do without Grin! **Rating:** 4.5/5.0 stars **Reviewed by:** Chelsea F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2020 **What do you like best about GRIN?** The integration with shopify and reporting tools. Being able to create discount codes and affiliate links with the click of a button saves so much time and it's incredibly simple to track performance over a large number of influencers. The new reporting tools makes it so I can get really granular with performance on an individual level which helps me determine which influencers to really hone in on and develop even stronger relationships. It makes it really simple to track ROI and IMV to show the value of our Influencer program to leadership. **What do you dislike about GRIN?** Sometimes there are some little hiccups with tracking conversions but Grin is always quick to provide a solution and works hard to fix these issues. **Recommendations to others considering GRIN:** Do it! You won't regret it. I had never worked in influencer marketing before and not only was this tool helpful, it was overwhelming and Grin provides a ton of resources on how to use their product and how to excel at influencer marketing as well. **What problems is GRIN solving and how is that benefiting you?** Using the chrome extension to import influencers and their emails has made it super efficient to reach out to tons of influencers using automated email sequences. Instead of having to DM people and potentially never have my message read, my email is going straight to them and helps to recruit people efficiently. The different dashboards are also really helpful since you can get a really high level view of how a campaign is performing and then you can get more granular now with the report builder feature to pin point weak areas and strong areas in your network. ### 33. All in One Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about GRIN?** I love that GRIN does it all! Personal information, order sending, content tracking, and easy payments! **What do you dislike about GRIN?** I wish that GRIN could integrate international brand better, ie. we have a CAD and USA store so everything has to be separate! **What problems is GRIN solving and how is that benefiting you?** Takes out the manual content tracking and tracking down creators for payments! **Official Response from Jennifer Baker:** > Thank you for the honest feedback! It's nice to hear that you are taking the manual part of content tracking and payments out of the workflow using GRIN. ### 34. Grin is very easy to use and their support team is always there to help whenever needed **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2020 **What do you like best about GRIN?** I like that I am able to keep all influencer information in one place and that posts are pulled in automatically which saves a lot of time not having to check the influencer profiles daily. I appreciate that the content can be downloaded and saved once it is in Grin. Being able reach out to multiple influencers all at once and update their information with the click of a button makes the day to day much easier and less time consuming. I also appreciate how willing to help everyone at Grin is. They are always willing to walk me through something that I don't know how to do and go above and beyond to make sure I am satisfied with the platform. **What do you dislike about GRIN?** I don't like that managers can't be added from the area where you would associate the manager to that influencer. Leaving the page to go add that and then going back to the influencer page to associate the manager feels like an un-needed additional step. Emails being sent from a new thread unless going into the email section of Grin feels like an additional step as well and could be made simpler by being able to email from the timeline on the influencers profile where there is record of that email. Rather than just opening it and having record of it, you should be able to then respond from there as well with it staying within that same thread. **Recommendations to others considering GRIN:** I advise to anyone that is looking to work with Grin or does work with Grin to talk to their customer support manager as often as possible. It shows how helpful Grin is while also making the user more comfortable and knowledgeable about the platform. **What problems is GRIN solving and how is that benefiting you?** Grin helps keep everything organized and makes the everyday tasks easier and less time consuming. Emailing new influencers has become a much simpler process and keeping track of influencer posts is so much less time consuming than it was before using Grin. Being able to track user generated content is incredible helpful as well. ### 35. GRIN Offers Exceptional Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2021 **What do you like best about GRIN?** I really appreciate the weekly learning sessions with our customer service advisor as well as the dedicated support team that has been very quick to respond. I like that the technology is consistently being upgraded to offer requested services like the addition of scheduled communication. This will be a win for our use. **What do you dislike about GRIN?** I wish we could customize some offerings that would make sense for our specific usage of the platform. For example, a few of my wishlist items would include being able to deploy a survey for general interest before setting up a campaign. I also wish that we could have ambassador upload a link in addition to social media uploads. When building a campaign, I would like to see the offer for products to be reported on separate links in the excel export for easy sorting. **Recommendations to others considering GRIN:** I love that this company offers free trials before rolling out a plan and commitment to service. They have a great product and we have been very pleased so far. **What problems is GRIN solving and how is that benefiting you?** I really like the tag features that allows us to further segment our ambassadors. I find the campaign tab to be easy to use and really like the columns feature that allows you to organize content before hitting the export button. I also like the relationships tab for easy sorting. ### 36. Finally a tool centred on organization, rather than metrics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about GRIN?** The saving and access of all information **What do you dislike about GRIN?** Unfortunately few customization options. **What problems is GRIN solving and how is that benefiting you?** Centralized reporting with fewer manual inputs ### 37. A High-Quality CRM for influencers **Rating:** 4.5/5.0 stars **Reviewed by:** Ian P. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2020 **What do you like best about GRIN?** GRIN is an influencer search tool meets CRM, and I love that! Other influencer marketing platforms are good at only one of those things, but GRIN is set up in a way that's very familiar to anyone that's used a CRM before, and that's the kind of structure I need from my influencer marketing platform. Plus their platform has analytics, email tracking, and e-commerce integration. **What do you dislike about GRIN?** One bummer is that I've had some issues with influencers getting their accounts connecting. The majority of the time, everything goes right and there's no issue. It's just sometimes things go wrong, and it requires their support team to help out. **Recommendations to others considering GRIN:** Check out other platforms. They are not all created equally. GRIN is great because of its CRM capabilities (campaigns, email templates, user tracking, analytics, etc.), but also because it allows for total platform search -- so influencers don't have to be a part of their directory in order to show up in search. That's a HUGE deal. A lot of the competitors that I researched had opt-in platforms, so I could only find people who were on that platform. The problem is then getting existing influencers onto that platform (a tough sell for someone who doesn't want to sign up for another platform). **What problems is GRIN solving and how is that benefiting you?** My problem is that I need to integrate my online store to send products to influencers (on Shopify), and GRIN does that out of the box. It means I can seamlessly send products to influencers and create custom discount codes without flipping between two systems. ### 38. Great user experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Influencer & Partnerships Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2021 **What do you like best about GRIN?** The simplicity of the interface. Robust customer service. **What do you dislike about GRIN?** Not available on mobile. TikTok search needs improvement. Report pulls crash at times. **Recommendations to others considering GRIN:** Do it! Will make your Influencer marketing programs much more organized. **What problems is GRIN solving and how is that benefiting you?** Tracking Influencer's posts / stories. Managing Library. **Official Response from Taylor Andrews:** > Thank you for your honest feedback, Mike! Happy to hear that GRIN helps you keep track of your creators and organize your influencer marketing program. ### 39. GRIN has helped us consolidate campaigns, test & learn. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about GRIN?** Ability to find influencers easily through different keywords. **What do you dislike about GRIN?** Multiple steps need to be taken to use the platform effectively. Not super user friendly - many steps need to be taken. **What problems is GRIN solving and how is that benefiting you?** There's a learning curve when using the platform. **Official Response from Jennifer Baker:** > Thank you for the honest feedback. It's great to hear that you are leveraging our creator search engine to help you find the right influencers. We also understand that there is always room for improvement and welcome your thoughts. Feel free to contact the product team directly at product@grin.co to share your ideas. ### 40. Great platform for influencer marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about GRIN?** It's very organized and helps you manage all the different aspects of each influencer. **What do you dislike about GRIN?** Sometimes it doesn't pull content properly for influencers. **What problems is GRIN solving and how is that benefiting you?** Grin helps me track the product fulfillment for each partnership, which is very helpful. **Official Response from Jennifer Baker:** > Thank you for your honest feedback! ### 41. GRIN is the best platform for campaign management **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about GRIN?** The best part about GRIN is the campaign management tool. From prospecting and onboarding with T&C's to sending Influencer orders and reporting, GRIN does not miss a step with campaign management. **What do you dislike about GRIN?** I would like GRIN to have more individual influencer focused reporting. For example, if one influencer was across 3 campaigns for 1 brand, I would like to be able to see a full report on their performance across all campaigns including content performance, IMV, conversions, etc. **Recommendations to others considering GRIN:** GRIN is great for those looking for an easy to use campaign management tool for in-house and agency efforts especially if you need assistance prospecting on a large scale. **What problems is GRIN solving and how is that benefiting you?** GRIN solves our problems with prospecting for influencers on a large scale. To onboard successfully, we are reaching out to over 200 influencers per week per brand. GRIN's Influencer Search tool has helped streamline that process. ### 42. Keri and the GRIN team are rock stars! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about GRIN?** Keri and the team are the most helpful group of people ever. **What do you dislike about GRIN?** The only downside I have experienced is not being able to add more than 500 prospects in a day. The platform is amazing. **What problems is GRIN solving and how is that benefiting you?** We use GRIN for influencer marketing and it is one of the best tools we use. Anytime there is an issue I can email anyone from the GRIN team and they are always happy to help in a timely manner. The best benefit is the support. ### 43. Streamline your influencer marketing efforts **Rating:** 4.0/5.0 stars **Reviewed by:** Angela C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about GRIN?** We use GRIN to set up our influencer marketing campaigns quickly and easily -- to track content and data in one place. We also love their widget that allows you to quickly scan stats for influencers such as engagement, and quickly import them into the system. **What do you dislike about GRIN?** We were having some issues with affiliate payments on GRIN and gave feedback that we'd love to see more data report options that can be generated on a monthly basis across campaigns / on influencers across all campaigns. I believe they have some of these capabilities now on a premium plan. **What problems is GRIN solving and how is that benefiting you?** We use GRIN for affiliate marketing purposes, keeping influencer content and tracking in one place, and we've also managed to repurpose GRIN to send out mass CRM campaigns (VIP sampling programs with customers) and manage content from these campaigns. ### 44. Social Media Director **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about GRIN?** The platform makes it easy to work with influencers / content creators to build contracts, seeding or tracking. **What do you dislike about GRIN?** The separate campaigns can be consolidated. **What problems is GRIN solving and how is that benefiting you?** Time management and efficiency **Official Response from Jennifer Baker:** > Thank you for the honest feedback! We're glad to hear that GRIN has helped make finding influencers less challenging. ### 45. A streamlined influencer management platform that is like having an extra employee. **Rating:** 5.0/5.0 stars **Reviewed by:** Kuanny Y. | Sr. Marketing Manager - Corporate Strategy & Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about GRIN?** The GRIN platform has clearly thought through the recruitment, outreach, and content management stages of influencer marketing. The built-in features tick every wishlist item you've ever wanted and more and are easily customizable for your own reporting or organizational needs. The customer support and IT help available is quick and a huge plus. **What do you dislike about GRIN?** Honestly, not much! The number of listening hashtags could be increased. **Recommendations to others considering GRIN:** This platform is great for those that don't want to be limited to a specific number of campaigns and can benefit from WooCommerce or Shopify integration. **What problems is GRIN solving and how is that benefiting you?** Email organization, sample shipment tracking, and easy WooCommerce integration are just a few of the benefits we're loving. ### 46. Easy to use for all levels of influencer marketing initiatives **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2021 **What do you like best about GRIN?** The email feature has been really helpful to create templates and sequences, and send out personalized emails in bulk. **What do you dislike about GRIN?** The product upload process could be worked on to better serve brands that don't have a website (Shopify, WooCommerce) available to link to. Product management after upload could also be improved for non direct to consumer brands. **Recommendations to others considering GRIN:** Utilize your account rep! They are filled with very helpful information, and really tailor the software to fit your needs. **What problems is GRIN solving and how is that benefiting you?** Bulk management of ambassadors, as well as tracking of influencer deliverables. I have also seen benefits in using the content from influencers as you can easily download high quality images straight from Grin. ### 47. Amazing customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Wylie S. | Creative Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2020 **What do you like best about GRIN?** How quickly issues can be resolved with the help of the support team. They are so willing to help troubleshoot anything and explain the issues very clearly **What do you dislike about GRIN?** That commision amounts aren't able to be added automatically over a set time frame. It would help if i could see how much in commision they earned as a total between two dates instead of broken up into each transaction. **What problems is GRIN solving and how is that benefiting you?** tracking influencer posts. I am able to quickly confirm if they have met the requirements or not, Also i am able to find quality influencers with acceptable credibility with Grin's report builder. It helps a lot to make sure we are getting the type of influencers we need. ### 48. A wonderful company who's hands on expertise was a pleasant surprise. **Rating:** 5.0/5.0 stars **Reviewed by:** kate p. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2020 **What do you like best about GRIN?** I love how accessible the company is for any help and guidance. Your account manager and their team are genuinely rooting for your success and available at any time. The site is a pleasure to use, user friendly for me as I can tend to be slow and wanted to learn with my employee as the founder. A very well thought out site. **What do you dislike about GRIN?** I have not found anything to dislike! I am new to Grin, a customer under a year, and it has been a pleasure to use and helpful to the company. **What problems is GRIN solving and how is that benefiting you?** I am using Grin for Company growth and influencer organization. It allows us to control our campaigns. I Love being able to research influencers and manage all correspondence with templates. It is great in saving time! **Official Response from Taylor Andrews:** > Thank you for sharing your honest feedback, Kate! Glad to hear that you're saving time and researching creators with GRIN. ### 49. Don’t look anywhere else! GRIN is a 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Jenn S. | Founder/ President I Talent Manager & Brand Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about GRIN?** The easy functionality and incredible customer service. **What do you dislike about GRIN?** Didn't dislike but reporting could be better for client logins **Recommendations to others considering GRIN:** Do it! Invest in building campaigns and tracking all the data. The customer service is a huge highlight **What problems is GRIN solving and how is that benefiting you?** Outside of grin we tried hosting affiliate programs. The truth is GRIN is the best for collecting data and affiliate marketing was a huge success ### 50. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about GRIN?** Customer support team - quick and efficient. Easy to manage platform. Overall great platform **What do you dislike about GRIN?** Need better integration with TikTok. Influencer profiles need to be updated more regularly with contact info for easier outreach. **Recommendations to others considering GRIN:** NA **What problems is GRIN solving and how is that benefiting you?** Quick and easy payments to influencer partners, all in one management tool is easy to manage both paid and in-kind partnerships. ## GRIN Discussions - [What is influencer marketing software?](https://www.g2.com/discussions/grin-what-is-influencer-marketing-software) - 2 comments - [What is grin influencer marketing?](https://www.g2.com/discussions/grin-what-is-grin-influencer-marketing) - 3 comments - [What is grin app?](https://www.g2.com/discussions/what-is-grin-app) - 3 comments - [I've only used the program for 3 months now. What piece of advice would you have for new users? Anything you wish you knew from the start of using the software?](https://www.g2.com/discussions/30057-i-ve-only-used-the-program-for-3-months-now-what-piece-of-advice-would-you-have-for-new-users-anything-you-wish-you-knew-from-the-start-of-using-the-software) - 2 comments - [View GRIN pricing details and edition comparison](https://www.g2.com/products/grin/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+03%3A24%3A52+-0500&secure%5Bsession_id%5D=d17b85a6-27b6-4bca-a89f-df9a6c274aab&secure%5Btoken%5D=4dec5e8bd4f430ea96e3cb2e100da7ee356090505c2eeb88fb789ac5d675405c&format=llm_user) ## GRIN Integrations - [Box](https://www.g2.com/products/box/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) ## GRIN Features **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Compensation - E-Commerce Integration **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top GRIN Alternatives - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,346 reviews) - [CreatorIQ](https://www.g2.com/products/creatoriq/reviews) - 4.6/5.0 (556 reviews) - [Influential powered by Captiv8](https://www.g2.com/products/influential-powered-by-captiv8/reviews) - 4.7/5.0 (503 reviews)