# GoSurvey Reviews
**Vendor:** GoSurvey  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 3
## About GoSurvey
GoSurvey is the real time tool for measuring customer experience.




## GoSurvey Reviews
  ### 1. An amazing data collector solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rosana S. | Redactor de contenidos web, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about GoSurvey?**

It is simple to use, and it helps me get faster where I need to collect data for my organization because I can use it even when my internet connection fails, which is very often lately. Also, I can send the information to my coworkers faster.

**What do you dislike about GoSurvey?**

The customer service can be slow and sometimes makes me wonder if there's a better way to get to the answers I need about the product. However, the product has been user-friendly so is something to not worry about.

**What problems is GoSurvey solving and how is that benefiting you?**

Finally, I have been able to get the answers I needed, I was looking for feedback about the expectations our clients have and how can we improve in different areas of the organization. It has been a time saver to get to the mind of our customers.

  ### 2. GoSurvey is super easy to use!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about GoSurvey?**

What I like most about GoSurvey is the ease of use. So many competitors have confusing documents or steps for completion but GoSurvey makes it simple.

**What do you dislike about GoSurvey?**

Nothing! GoSurvey is great. It does what it's advertised.

**What problems is GoSurvey solving and how is that benefiting you?**

GoSurvey is straight to the point. It gives me insight into how my performance is directly linked to production.

  ### 3. GoSurvey

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2019

**What do you like best about GoSurvey?**

I liked the engaging dashboard. Support team was also helpful which was good.

**What do you dislike about GoSurvey?**

Just had some difficulties understanding the results of the survey but the support team was helpful and had quick responses.

**Recommendations to others considering GoSurvey:**

Great support team if ever in any need so I recommend.

**What problems is GoSurvey solving and how is that benefiting you?**

Creating reliable surveys that displays results how you want them.


## GoSurvey Discussions
  - [What is GoSurvey used for?](https://www.g2.com/discussions/what-is-gosurvey-used-for)

- [View GoSurvey pricing details and edition comparison](https://www.g2.com/products/gosurvey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+09%3A10%3A18+-0500&secure%5Bsession_id%5D=d12fbe91-b505-42b9-a24d-75bc7628a512&secure%5Btoken%5D=790c8d263c8845d5879dba4e053fbfebc04323901a6e9e075b4ba1d4ec920841&format=llm_user)

## GoSurvey Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

## Top GoSurvey Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,937 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,815 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,482 reviews)

