[ Gorilla... Reviews ](https://www.g2.com/products/gorilladesk/reviews) [ Gorilla... Reviews ](https://www.g2.com/products/gorilladesk/reviews) # GorillaDesk Features ##### ## Before the Job (4) Calendar Uses the calendar tool to determine field workers who are free for the job. Dispatch Notifies field service workers of their upcoming assignments. Roles Allows users to see tasks according to permissions and roles. Booking Allows clients to book jobs through the desktop page or within the app. Show More ##### ## On the Job (5) Location Tracks employee location to ensure timeliness. Employee Communication Enables communication within the app from manager to field service employee. Behavior Monitoring Monitors behavior in the field. Client Notifications Notifies clients, should any delays or mishaps occur. Field Sales Includes some ability to serve as a sales and ordering application. Show More ##### ## After the Job (4) Reports Creates reports that reflect field performance either as a team or individually, to review productivity. Analytics Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. Invoicing Sends invoices through the software and allows clients to pay on the spot. CRM Integrations Integrates with CRM software to monitor all aspects of the customer relationship. Show More ##### ## Notifications (3) Confirmations & Reminders Ability to send confirmation and reminder emails & texts Appointment Follow-Up Ability to send automated follow-up emails/texts upon conclusion of appointment Scheduling Notifications Receive a notification whenever a customer schedules an appointment Show More ##### ## Settings (2) Time Zone Detection Automatically detects the time zone of both parties to avoid booking mistakes Blocked Time Settings Ability to block off additional time between appointments for travel or preparation Show More ##### ## Personalization (2) Branding Personalize booking page with custom logos and colors to match branding Links Personalize a booking link to share with customers Show More ##### ## Integrations (4) Multi- Calendar Integration Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. Website Integration Provides the ability to be embedded into websites Payment Acceptance Integrates with payment processing software to accept payment from customers Communication Integrates with SMS providers or instant messaging platforms to communicate directly with customers Show More ##### ## Generative AI (7) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Image-to-Text Converts images into a textual description, identifying key elements. AI Text Summarization Condenses long documents or text into a brief summary. AI Image-to-Text Converts images into a textual description, identifying key elements. Show More ##### ## Agentic AI - Field Service Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Online Appointment Scheduling (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Natural Language Interaction Engages in human-like conversation for task delegation Show More [ ![RefNow](https://images.g2crowd.com/uploads/product/hd_favicon/4cc2b0478ccb9362a3e8a35cf7770bdb/refnow.svg "RefNow") Sponsored RefNow 4.6/5 (162) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![FieldRoutes, a ServiceTitan company](https://images.g2crowd.com/uploads/product/hd_favicon/d9f13b51dda4b261673db05cacaf5309/fieldroutes-a-servicetitan-company.svg "FieldRoutes, a ServiceTitan company") FieldRoutes, a ServiceTitan company 4.4/5 (266) ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5 (499) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.5/5 (365) ](https://www.g2.com/products/servicetitan/reviews) [ View All Alternatives ](https://www.g2.com/products/gorilladesk/competitors/alternatives) GorillaDesk Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3f8f4a169a6db6aeb6bd8583d2b31a32/fieldroutes-a-servicetitan-company.jpg "Product Avatar Image") FieldRoutes, a ServiceTitan... 4.4/5 (278) [ Compare Now ](https://www.g2.com/compare/fieldroutes-a-servicetitan-company-vs-gorilladesk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4da8f8341e73577717f885da2641cc03/pestpac-by-workwave.png "Product Avatar Image") PestPac by WorkWave 4.1/5 (126) [ Compare Now ](https://www.g2.com/compare/gorilladesk-vs-pestpac-by-workwave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5 (509) [ Compare Now ](https://www.g2.com/compare/gorilladesk-vs-jobber) ##### Categories on G2 [ Online Appointment Scheduling ](https://www.g2.com/categories/online-appointment-scheduling)[ Field Service Management ](https://www.g2.com/categories/field-service-management)[ Cleaning Services ](https://www.g2.com/categories/cleaning-services) [ Pest Control ](https://www.g2.com/categories/pest-control-software) Show More ##### Explore More [ Best chatbots for lead generation services ](https://www.g2.com/discussions/what-are-the-best-chatbots-for-lead-generation-services)[ Best email tracking platforms for marketing campaigns ](https://www.g2.com/discussions/what-are-the-best-email-tracking-platforms-for-marketing-campaigns)[ Is Alteryx designed to support non-technical users like business analysts, operations teams, and marketers who need self-service analytics? ](https://www.g2.com/discussions/is-alteryx-designed-to-support-non-technical-users-like-business-analysts-operations-teams-and-marketers-who-need-self-service-analytics) [ Most efficient AI infrastructure software for digital services ](https://www.g2.com/discussions/what-is-the-most-efficient-ai-infrastructure-software-for-digital-services)[ Best operational risk management software you've used ](https://www.g2.com/discussions/what-s-the-best-operational-risk-management-software-you-ve-used-and-why)[ Pros and Cons Details ](https://www.g2.com/products/gorilladesk/reviews?qs=pros-and-cons) Show More [ Best chatbots for lead generation services ](https://www.g2.com/discussions/what-are-the-best-chatbots-for-lead-generation-services)[ Best email tracking platforms for marketing campaigns ](https://www.g2.com/discussions/what-are-the-best-email-tracking-platforms-for-marketing-campaigns)[ Is Alteryx designed to support non-technical users like business analysts, operations teams, and marketers who need self-service analytics? ](https://www.g2.com/discussions/is-alteryx-designed-to-support-non-technical-users-like-business-analysts-operations-teams-and-marketers-who-need-self-service-analytics) [ Most efficient AI infrastructure software for digital services ](https://www.g2.com/discussions/what-is-the-most-efficient-ai-infrastructure-software-for-digital-services)[ Best operational risk management software you've used ](https://www.g2.com/discussions/what-s-the-best-operational-risk-management-software-you-ve-used-and-why)[ Pros and Cons Details ](https://www.g2.com/products/gorilladesk/reviews?qs=pros-and-cons)