GorillaDesk Features

Uses the calendar tool to determine field workers who are free for the job.

Notifies field service workers of their upcoming assignments.

Allows users to see tasks according to permissions and roles.

Allows clients to book jobs through the desktop page or within the app.

Tracks employee location to ensure timeliness.

Enables communication within the app from manager to field service employee.

Monitors behavior in the field.

Notifies clients, should any delays or mishaps occur.

Includes some ability to serve as a sales and ordering application.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Notifications that are delivered to users as soon as an event occurs

Customize data fields to support various needs and use cases

Manage and support multiple locations

Swipe a credit card or manually process payments while with the customer in the field

Creates reports that reflect field performance either as a team or individually, to review productivity.

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

Create, manage, and send invoices or bills to customers

Integrates with CRM software to monitor all aspects of the customer relationship.

Integrate with a third-party accounting system

Integrates with QuickBooks

Set up connections to third-party platforms to improve business processes

Alter the layout and content of reports

Ability to send confirmation and reminder emails & texts

Ability to send automated follow-up emails/texts upon conclusion of appointment

Receive a notification whenever a customer schedules an appointment

Schedule repeating appointments based on a duration of time

Automatically create schedules based on business needs or employee availability and qualifications

Automatically find mutually available meeting time slots across multiple calendars

Automatically detects the time zone of both parties to avoid booking mistakes

Ability to block off additional time between appointments for travel or preparation

Personalize booking page with custom logos and colors to match branding

Personalize a booking link to share with customers

Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.

Provides the ability to be embedded into websites

Integrates with payment processing software to accept payment from customers

Integrates with SMS providers or instant messaging platforms to communicate directly with customers

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Converts images into a textual description, identifying key elements.

Use AI to generate content in the form of text, images, videos, etc.

Condenses long documents or text into a brief summary.

Converts images into a textual description, identifying key elements.

Use AI to generate content in the form of text, images, videos, etc.

Use AI to generate content in the form of text, images, videos, etc.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Engages in human-like conversation for task delegation

Creating, assign, and track jobs and/or tasks for work orders

An itemized to do list that can be edited as tasks are completed

Schedule predetermined or ad hoc maintenance services and labor requests

Track parts inventory levels and manage re-stocking

Track work performed and resources used for past customers, sites, or assets

For residential properties

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Customize contracts and forms to collect specific information

Create, send, and track purchase orders and their statuses

Access software remotely via mobile devices

Manage sending personnel and resources to a site as needed

Track and manage the scheduling of tasks

Track and manage schedules and meetings via an integrated calendar

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Oversee technicians and track their assigned work orders

Track the status over time for a request, process, asset, or transaction

Application programming interface that allows for integration with other systems/databases

Store, manage, and track all electronic documents in a centralized location

Manage and track all job information and associated tasks

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Active reporting of data and metrics

Designed to serve commercial properties

Receive data and information in real time

Information, data and reports that are being tracked over time

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Scan barcodes to ensure accurate pricing and label tracking

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Create, design and manage workflows for repetitive tasks

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Plan daily routes to optimize employee scheduling and provide directions

Store, manage and track all forms in a centralized location

AI-based platform which conducts a conversation via auditory or textual methods

Manage product specific documents in a categorized order

Store and access documents, forms, and photos in one centralized place

Digitally sign online documents

Online portal through which end users can access the system, manage tasks, or obtain information

Set and monitor service level agreements to ensure timely response and resolution

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Assign available resources to various projects and tasks

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Assemble applications and processes by dragging over and arranging pre-built components

Generate quotes or estimates for customers

Plan availability and assign specific time slots for tasks and resources

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track/log the amount of time employees worked per job using a timer

A set of processes to optimize the productivity of its employees

Track and document all activities across devices, networks, and other systems

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Arrange tasks based on the level of priority or urgency

Add customized logos and colors to align with company branding

Calculate rule-based prices for a product/service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track the location of specific equipment at all times

Import, collect, and capture data from multiple sources

Measure and track time including hours worked and paid time off (PTO)

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Securely stores data to prevent data loss or breaches

Identify the physical location of an individual, asset, device, etc.

Finding the most optimal routes for drivers based on various factors and constraints

Ability of websites, web applications, or mobile applications to function without an active internet connection

Receive system updates as soon as any changes are made

Provides a channel for team members to share media files, communicate, and work together

Communicate using direct chat or messages within the system

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Electronically collect payments for goods or services

Access previous interactions or concerns to maintain customer relationships

Monitor product stock levels

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Plan and coordinate all the resources, costs and time needed to execute assignments

Private online space that lets businesses securely share documents and provide information access to clients

Generate estimated arrival times for drivers to keep back office or customers informed

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Automatically create schedules based on business needs or employee availability and qualifications

Store and organize information about customers and previous interactions

Timed notification for any upcoming task, deadline, appointment, or activity

Create a new work order

Manage procedures that ensure organizational equipment remains in working condition

Import and export data to and from software applications

Search and filter data across systems to locate required information by entering keywords or certain criteria

Schedule repeating appointments based on a duration of time

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Define levels of authorization for access to specific files or systems

Streamlining repetitive tasks and activities through automated and predefined workflows

Define levels of authorization for access to specific files or systems

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Record, update and manage waiting lists

Access software remotely via mobile devices

Private online space that lets businesses securely share documents and provide information access to clients

Import and export data to and from software applications

Manage various aspects of appointments including booking, rescheduling, canceling

Create and send email blasts/campaigns

Manage contact details and communication with clients

Track employee schedules, availability, and performance across projects and tasks

Electronic storage of stakeholder contact information

Book meetings and appointments through a website or digital platform

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Accept and process credit card transactions

Application programming interface that allows for integration with other systems/databases

Manage and support multiple locations

Manage, store and organize emails within the system or via third-party apps

Access previous interactions or concerns to maintain customer relationships

Track and manage schedules and meetings via an integrated calendar

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track employee schedules, availability, and performance across projects and tasks

Create, design and manage workflows for repetitive tasks

Book meetings and appointments through a website or digital platform

Manage sending personnel and resources to a site as needed

Customize contracts and forms to collect specific information

Manage and support multiple locations

Access previous interactions or concerns to maintain customer relationships

Electronically collect payments for goods or services

Track the location of specific equipment at all times

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Digitally sign online documents

Integrate with a third-party accounting system

Create, manage, and send invoices or bills to customers

Track and manage inventory levels to maintain proper supply

Plan daily routes to optimize employee scheduling and provide directions

Creating, assign, and track jobs and/or tasks for work orders

Track and document all activities across devices, networks, and other systems

Designed to be used by carpet cleaning businesses

Track the amount of time spent on a job or task

Generate quotes or estimates for customers

Customize data fields to support various needs and use cases

Manage, store and organize emails within the system or via third-party apps

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

A collection of customer information such as contact details, demographics, previous interactions, etc.

Assemble applications and processes by dragging over and arranging pre-built components

Send messages via SMS

Alter the layout and content of reports

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Plan availability and assign specific time slots for tasks and resources

Timed notification for any upcoming task, deadline, appointment, or activity

Use AI to generate content in the form of text, images, videos, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Import and export data to and from software applications

Set up connections to third-party platforms to improve business processes

Private online space that lets businesses securely share documents and provide information access to clients

Track and manage schedules and meetings via an integrated calendar

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Receive data and information in real time

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Pre-designed layouts that can be customized to match preferences and requirements

Manage and track all job information and associated tasks

Intended to be used by field service companies

Store and organize information about customers and previous interactions

Notifications via mobile devices

Track work performed and resources used for past customers, sites, or assets

Application programming interface that allows for integration with other systems/databases

Schedule repeating appointments based on a duration of time

Add customized logos and colors to align with company branding

Accept and process credit card transactions

Measure and track time including hours worked and paid time off (PTO)

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Manage and track all internal and external communication conducted via calls, email, text, or chat

Notifications that are delivered to users as soon as an event occurs

Automated reminders and confirmations for booked appointments and events via text or email

Automatically create schedules based on business needs or employee availability and qualifications

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Track and manage inventory levels to maintain proper supply

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Electronically collect payments for goods or services

Pre-designed layouts that can be customized to match preferences and requirements

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Receive data and information in real time

Digitally sign online documents

Plan availability and assign specific time slots for tasks and resources

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Import and export data to and from software applications

Timed notification for any upcoming task, deadline, appointment, or activity

Assemble applications and processes by dragging over and arranging pre-built components

Access software remotely via mobile devices

Estimate expected cost based on various factors before a project begins

Access previous interactions or concerns to maintain customer relationships

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Active reporting of data and metrics

Track employee schedules, availability, and performance across projects and tasks

Private online space that lets businesses securely share documents and provide information access to clients

Send messages via SMS

Generate quotes or estimates for customers

Create, manage, and send invoices or bills to customers

Creating, assign, and track jobs and/or tasks for work orders

Manage, store and organize emails within the system or via third-party apps

Management of commercial motor vehicles for work-related purposes

Track and manage the scheduling of tasks

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Manage and support multiple locations

Track, store, and access client contracts or licenses

Automatically create schedules based on business needs or employee availability and qualifications

Manage sending personnel and resources to a site as needed

Store and organize information about customers and previous interactions

Finding the most optimal routes for drivers based on various factors and constraints

Integrate with a third-party accounting system

Manage and track all job information and associated tasks

Oversee technicians and track their assigned work orders

Measure and track time including hours worked and paid time off (PTO)

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Integrates with QuickBooks

Track work performed and resources used for past customers, sites, or assets

Log and record hours worked and costs spent to assist in billing and invoicing

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Analyze floor plans to generate workflow

Capture signatures via mobile devices

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

A website or login for customers to access information

Manage inventory based on different requirements of individual work orders

Track the amount of time spent on a job or task

Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides

Track the amount of pesticide inventory used on jobs

Plan daily routes to optimize employee scheduling and provide directions

Intended to be used by pest control companies

Specifically designed to meet the needs of lawn care businesses