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Compare GorillaDesk and PestPac by WorkWave 
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At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
Free Trial 1 Schedule Per Month
Contact Us 1 License Per Month
GorillaDesk
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Schedule Per Month
Browse all 2 pricing plansPestPac by WorkWave
Star Rating
(125)4.2 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 License Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GorillaDesk excels in ease of use with a score of 9.7, making it highly intuitive for small businesses, while PestPac by WorkWave, with a score of 7.9, is noted for having a steeper learning curve.
- Reviewers mention that GorillaDesk's invoicing feature scores a perfect 10.0, allowing for seamless billing processes, whereas PestPac's invoicing, rated at 8.8, is seen as less user-friendly and more complex.
- G2 users highlight GorillaDesk's superior customer support, scoring 9.8, which is frequently praised for responsiveness and helpfulness, while PestPac's support, rated at 7.9, is often described as slower and less effective.
- Users on G2 indicate that GorillaDesk's scheduling notifications and appointment follow-up features are highly effective, contributing to a smooth workflow, while PestPac's similar features are reported to be less reliable and sometimes lead to missed appointments.
- Reviewers say that GorillaDesk's analytics feature, with a score of 8.9, provides actionable insights that help businesses make informed decisions, while PestPac's analytics, rated at 9.4, is noted for being robust but can be overwhelming for users not familiar with data analysis.
- Users report that GorillaDesk's integration capabilities, particularly with CRM systems, score 9.7, making it easy to connect with other tools, while PestPac's integrations, rated at 7.7, are often seen as limited and less flexible.
Pricing
Entry-Level Pricing
GorillaDesk
BASIC
Free Trial
1 Schedule Per Month
Everything you need to run a smarter, more efficient field service business:
- Client Manager (CRM)
- Quotes, Estimates & Work Orders
- Scheduling & Dispatching
PestPac by WorkWave
Emerging
Contact Us
1 License Per Month
1-9 Employees
Take control of your operations via desktop or mobile and position your business for growth.
- Customer Management
- Basic Scheduling and Routing
- Termite Inspection
Free Trial
GorillaDesk
Free Trial is available
PestPac by WorkWave
No trial information availableRatings
Meets Requirements
9.5
31
8.0
113
Ease of Use
9.7
33
7.9
114
Ease of Setup
9.7
22
6.9
64
Ease of Admin
9.8
20
7.5
62
Quality of Support
9.8
32
7.8
112
Has the product been a good partner in doing business?
9.9
20
8.0
62
Product Direction (% positive)
9.6
32
7.9
105
Features by Category
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.1
7
Not enough data
6.9
7
Before the Job
9.7
6
9.0
14
9.8
7
9.2
12
9.3
7
9.5
13
Not enough data
9.7
11
On the Job
9.0
5
9.0
12
9.7
5
9.0
12
Not enough data
8.8
11
9.7
5
8.5
11
Not enough data
8.3
10
After the Job
9.4
8
9.6
13
8.9
6
9.4
13
10.0
8
8.8
13
9.7
6
7.9
13
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GorillaDesk and PestPac by WorkWave are categorized as Pest Control and Field Service Management
Unique Categories
GorillaDesk is categorized as Cleaning Services and Online Appointment Scheduling
PestPac by WorkWave has no unique categories
Reviews
Reviewers' Company Size
GorillaDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PestPac by WorkWave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
39.0%
Environmental Services
31.7%
Chemicals
12.2%
Facilities Services
7.3%
Public Safety
2.4%
Other
7.3%
Consumer Services
40.0%
Environmental Services
20.8%
Facilities Services
6.4%
Chemicals
6.4%
Accounting
4.0%
Other
22.4%
Alternatives
Discussions
GorillaDesk has no discussions with answers
What operating devices does your mobile app work with?
1 Comment
AP
Pest pac mobile any operating system pest pac full site I have only been able to use with windows Read more
What is WorkWave PestPac used for?
1 Comment
JP
For all pest control and appointments and account management. super efficient Read more
PestPac by WorkWave has no more discussions with answers
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