Link copied to clipboard # FieldRoutes, a ServiceTitan company vs GorillaDesk Comparison - What are their main differences? Share [ Export ](/compare/fieldroutes-a-servicetitan-company/gorilladesk/export.csv) FieldRoutes, a ServiceTitan...GorillaDesk[+ Add Product](#) Pricing **FieldRoutes, a ServiceTitan company** **$350.00** Other Per Month · Basic **GorillaDesk** Free Trial **$49.00** Other Per Month · Basic **$99.00** Other Per Month · Pro **$299.00** Other Per Month · Growth **Pricing Insights** from reviews Perceived Cost **FieldRoutes, a ServiceTitan company** $$$$$ **GorillaDesk** $$$$$ Average Discount **FieldRoutes, a ServiceTitan company** 9% **GorillaDesk** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **FieldRoutes, a ServiceTitan company** 6 months Based on 100 responses **GorillaDesk** 6 months Based on 100 responses Return on Investment **FieldRoutes, a ServiceTitan company** 6 months Based on 100 responses **GorillaDesk** 6 months Based on 100 responses ![FieldRoutes, a ServiceTitan company](https://images.g2crowd.com/uploads/product/hd_favicon/d9f13b51dda4b261673db05cacaf5309/fieldroutes-a-servicetitan-company.svg "FieldRoutes, a ServiceTitan company") ![GorillaDesk](https://images.g2crowd.com/uploads/product/hd_favicon/8a4b34b655ff11d8a0a82a02a98e9933/gorilladesk.svg "GorillaDesk") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **FieldRoutes, a ServiceTitan company** Automation (1) Ease of Use (1) Difficult Training (1) Learning Curve (1) **GorillaDesk** Appointment Management (1) Booking Management (1) Complex Setup (1) Delays (1) Integrations **FieldRoutes, a ServiceTitan company** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ View all ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/integrations) **GorillaDesk** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ View all ](https://www.g2.com/products/gorilladesk/integrations) Screenshots **FieldRoutes, a ServiceTitan company** ![FieldRoutes, a ServiceTitan company screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/187318/01---pitch-and-convert.png) **GorillaDesk** ![GorillaDesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/38625/mobile-1.png) **Ratings** from reviews Meets Requirements **FieldRoutes, a ServiceTitan company** **9.0** /10 Based on 250 responses **GorillaDesk** **9.3** /10 Based on 33 responses Ease of Use **FieldRoutes, a ServiceTitan company** **8.9** /10 Based on 250 responses **GorillaDesk** **9.6** /10 Based on 35 responses Ease of Setup **FieldRoutes, a ServiceTitan company** **8.1** /10 Based on 116 responses **GorillaDesk** **9.6** /10 Based on 24 responses Ease of Admin **FieldRoutes, a ServiceTitan company** **8.9** /10 Based on 115 responses **GorillaDesk** **9.7** /10 Based on 22 responses Quality of Support **FieldRoutes, a ServiceTitan company** **8.4** /10 Based on 243 responses **GorillaDesk** **9.6** /10 Based on 34 responses Has the product been a good partner in doing business? **FieldRoutes, a ServiceTitan company** **9.0** /10 Based on 115 responses **GorillaDesk** **9.5** /10 Based on 22 responses Product Direction (% positive) **FieldRoutes, a ServiceTitan company** **9.1** /10 Based on 249 responses **GorillaDesk** **9.6** /10 Based on 33 responses **Features** ratings from reviews Field Service Management Not enough data **9.4** /10 Based on 11 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 63.9% Mid-Market(51-1000 emp.) 28.2% Enterprise(\> 1000 emp.) 7.9% Small-Business(50 or fewer emp.) 63.9% Mid-Market(51-1000 emp.) 28.2% Enterprise(\> 1000 emp.) 7.9% Small-Business(50 or fewer emp.) 100.0% Mid-Market(51-1000 emp.) 0% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 100.0% Mid-Market(51-1000 emp.) 0% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![FieldRoutes, a ServiceTitan company](https://images.g2crowd.com/uploads/product/hd_favicon/d9f13b51dda4b261673db05cacaf5309/fieldroutes-a-servicetitan-company.svg "FieldRoutes, a ServiceTitan company")](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) FieldRoutes, a ServiceTitan company Consumer Services 38.3% Environmental Services 20.7% Chemicals 19.2% Facilities Services 4.5% Individual & Family Services 3.0% Other 14.3% [![GorillaDesk](https://images.g2crowd.com/uploads/product/hd_favicon/8a4b34b655ff11d8a0a82a02a98e9933/gorilladesk.svg "GorillaDesk")](https://www.g2.com/products/gorilladesk/reviews) GorillaDesk Consumer Services 41.9% Environmental Services 30.2% Chemicals 11.6% Facilities Services 7.0% Public Safety 2.3% Other 7.0% Alternatives **FieldRoutes, a ServiceTitan company Alternatives** ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") [ Jobber ](/products/jobber/reviews) ![PestPac by WorkWave](https://images.g2crowd.com/uploads/product/hd_favicon/7ec243acafcf8fe6759a016792e882ac/pestpac-by-workwave.svg "PestPac by WorkWave") [ PestPac by WorkWave ](/products/pestpac-by-workwave/reviews) ![Skedulo](https://images.g2crowd.com/uploads/product/hd_favicon/f855a4bd2fe756e723eb09f2dc770388/skedulo.svg "Skedulo") [ Skedulo ](/products/skedulo/reviews) ![SalesRabbit](https://images.g2crowd.com/uploads/product/hd_favicon/1525125263/salesrabbit.svg "SalesRabbit") [ SalesRabbit ](/products/salesrabbit/reviews) **GorillaDesk Alternatives** ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") [ Jobber ](/products/jobber/reviews) ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") [ ServiceTitan ](/products/servicetitan/reviews) ![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam") [ Connecteam ](/products/connecteam/reviews) ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") [ FieldPulse ](/products/fieldpulse-fieldpulse/reviews) ## FieldRoutes, a ServiceTitan... vs GorillaDesk FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between GorillaDesk vs FieldRoutes, a ServiceTitan...? GorillaDesk stands out for higher reviewer satisfaction on setup and support, while FieldRoutes, a ServiceTitan company, has a larger review base and broader feature mentions. | [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews) | [FieldRoutes, a ServiceTitan...](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) | | --- | --- | | 4.8/5 (43 reviews) | 4.4/5 (278 reviews) | | Small-Business | Small-Business | | 9.6 | 8.1 | | 9.6 | 8.4 | | Customer support | Routing and automation | ### How do the pricing models of GorillaDesk and FieldRoutes, a ServiceTitan... compare? GorillaDesk is rated higher for value, with reviewers consistently citing its pricing as a strength compared to FieldRoutes, a ServiceTitan company. - **GorillaDesk:** Reviewers highlight GorillaDesk's pricing as very good compared to other CRMs, noting that it offers strong value without nickel-and-diming for features. - **FieldRoutes, a ServiceTitan...:** Reviewers mention the cost as a plus but do not emphasize value as strongly as with GorillaDesk. - **Switching reasons:** Several reviewers switched to GorillaDesk after finding other platforms more complicated and less cost-effective. ### What are the best alternatives to GorillaDesk and FieldRoutes, a ServiceTitan...? The top 3 alternatives to GorillaDesk and FieldRoutes, a ServiceTitan company, are PestPac by WorkWave and Jobber. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews) | 4.8/5 (43 reviews) | Small-Business | Reviewers cite strong value and affordable pricing | Customer support | | [FieldRoutes, a ServiceTitan...](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) | 4.4/5 (278 reviews) | Small-Business | Cost is a plus, but value not as strongly emphasized | Routing and automation | | [PestPac by WorkWave](https://www.g2.com/products/pestpac-by-workwave/reviews) | 4.1/5 (132 reviews) | Small-Business | — | Comprehensive pest control features | | [Jobber](https://www.g2.com/products/jobber/reviews) | 4.6/5 (526 reviews) | Small-Business | — | Ease of use and scheduling | ### Which Pest Control features should I prioritize when comparing GorillaDesk and FieldRoutes, a ServiceTitan...? Buyers comparing GorillaDesk and FieldRoutes, a ServiceTitan company, should prioritize scheduling, routing, reporting, customer support, and automation features. - **Scheduling:** GorillaDesk (all-time mentions: 1), FieldRoutes, a ServiceTitan... (all-time mentions: 1) - **Routing:** GorillaDesk (all-time mentions: 1), FieldRoutes, a ServiceTitan... (all-time mentions: 1) - **Reporting:** GorillaDesk (recent reviews highlight advanced reports), FieldRoutes, a ServiceTitan... (recent reviews cite customizable and intuitive reporting) - **Customer Support:** GorillaDesk (all-time mentions: 1), FieldRoutes, a ServiceTitan... (all-time mentions: 1) - **Automation:** FieldRoutes, a ServiceTitan... (all-time mentions: 1) ### What are the pros and cons of GorillaDesk vs FieldRoutes, a ServiceTitan...? GorillaDesk's headline strength is customer support, while FieldRoutes, a ServiceTitan company, is strongest in routing and automation. - **GorillaDesk strengths:** Customer support (all-time mentions: 1), easy scheduling (all-time mentions: 1), user-friendly interface, rapid setup, and strong reporting features. - **GorillaDesk trade-offs:** Occasional software bugs (all-time mentions: 1), limited hourly billing options, and some reviewers note a learning curve or delays in support response. - **FieldRoutes, a ServiceTitan... strengths:** Routing and automation (all-time mentions: 1), easy integration (all-time mentions: 1), and scalable operations. - **FieldRoutes, a ServiceTitan... trade-offs:** Reviewers cite slow or unhelpful customer support (all-time mentions: 1), a steeper learning curve, and occasional issues with training and bug fixes. ### Is GorillaDesk or FieldRoutes, a ServiceTitan... better for small businesses? GorillaDesk is the better fit for small businesses, with higher satisfaction among small-business reviewers and a focus on ease of use and setup. - **GorillaDesk:** Small-Business segment, reviewers consistently praise its ease of use, rapid onboarding, and suitability for small teams. - **FieldRoutes, a ServiceTitan...:** Small-Business segment, but reviewers more frequently mention a steeper learning curve and slower support, making it less optimal for small businesses seeking simplicity. ### Which Pest Control platform has better integrations? FieldRoutes, a ServiceTitan company, is favored for integrations, with reviewers specifically mentioning easy integration and software integration as strengths. - **GorillaDesk:** Reviewers mention integrations as helpful, but no specific third-party tools are cited in recent reviews. - **FieldRoutes, a ServiceTitan...:** Reviewers highlight easy integration and software integration (all-time mentions: 1 each), indicating a positive sentiment toward its integration capabilities. ### How do GorillaDesk and FieldRoutes, a ServiceTitan... compare on customer support? GorillaDesk leads on Quality of Support with a 1.2-point advantage over FieldRoutes, a ServiceTitan company (9.6 vs 8.4). - **GorillaDesk:** Reviewers consistently describe customer support as outstanding, responsive, and unmatched in the industry, with many citing rapid resolution and a helpful attitude. - **FieldRoutes, a ServiceTitan...:** Reviewers report slower or less helpful support, with some noting sparse training and delayed responses, though a few mention timely support experiences. ### Which is easier to implement, GorillaDesk or FieldRoutes, a ServiceTitan...? GorillaDesk is easier to implement, with a 1.5-point higher Ease of Setup score (9.6 vs 8.1) compared to FieldRoutes, a ServiceTitan company. - **GorillaDesk:** Reviewers highlight rapid onboarding, minimal training required, and the ability to get teams operational within days. - **FieldRoutes, a ServiceTitan...:** Reviewers note that onboarding is possible but often requires more self-training, with some citing a steeper learning curve and less comprehensive training resources. ### Which product has better Reports? FieldRoutes, a ServiceTitan company, is more frequently cited for customizable and intuitive reporting, but GorillaDesk also receives strong praise for advanced reports. - **GorillaDesk:** Reviewers highlight advanced reports, dashboard clarity, and the ability to track business numbers and material usage; Meets Requirements score: 9.3. - **FieldRoutes, a ServiceTitan...:** Reviewers cite customizable and intuitive reporting as a key strength; Meets Requirements score: 9.0. ## FieldRoutes, a ServiceTitan company vs GorillaDesk When assessing the two solutions, reviewers found GorillaDesk easier to use, set up, and administer. Reviewers also preferred doing business with GorillaDesk overall. - Reviewers felt that GorillaDesk meets the needs of their business better than FieldRoutes, a ServiceTitan company. - When comparing quality of ongoing product support, reviewers felt that GorillaDesk is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of GorillaDesk over FieldRoutes, a ServiceTitan company.