Gist Reviews & Product Details

It includes in a single place several functions that are quite useful when managing an online store, from chat support to automation of sending mail, everything is possible to get it in the same place, and its chat allowed me to work it simultaneously with the social networks of my business, which allows me to better manage the requirements of my clients. Its simplicity is its greatest virtue, since for me the fact that it can do everything from a fairly simple window and in a fairly practical way Review collected by and hosted on G2.com.

It is noted that some functions have not been fully created and tested, for example push notifications, although they should reach me when there is some new content or something that is of interest to me, it still does not Review collected by and hosted on G2.com.

It is a very powerful piece of software yet very intuitive to implement. Before finding Gist, I used 3 other pieces of software and tried to make them work together. WIth Gist, I have Live Chat, Help Desk, Lead Generation, and Email Marketing all under one roof and it makes daily management much easier Review collected by and hosted on G2.com.

While I like everything about it, I hope in the future they implement some basic CRM features such as assigning task and funnel stage workflows Review collected by and hosted on G2.com.

It has a lot of features for small and medium companies Review collected by and hosted on G2.com.

It can be improved by giving more data and flexibility with the contact list and reports Review collected by and hosted on G2.com.

The support, because the owner himself attended to my concern immediately. Review collected by and hosted on G2.com.

The product itself because there are features that are needed but aren't available. Review collected by and hosted on G2.com.

Excellent system since they allow companies to market, sell and communicate with their customers in a safe and very responsible way. Its cost is very well evaluated since they offer you an amount of progress and an estimated time very adequate for the price they propose giving you benefits and better experiences with this type of application. It contains certain functions which are: knowledge base, support chat, transactional emails which are connected in one place by workflows being very determined. Review collected by and hosted on G2.com.

They have several problems, some features are very underdeveloped like pop-ups because it lacks more progress and well-developed functions to be able to use it the way it should be but for those methods it also needs server to client Communications upgrades, especially in the area of updating the products so that they can be used as a multiplatform and work together. Review collected by and hosted on G2.com.

Besides the chatbot, the email marketing capabilities and so much more, Gist support is one of the best features to like of Gist. They are always there and effective. Review collected by and hosted on G2.com.

Though Gist isn't perfect, I'm yet to find something I dislike that it's support hasn't quickly addressed. Review collected by and hosted on G2.com.

Gist provides a great combination of features that covers off all the needs of an early stage startup. Review collected by and hosted on G2.com.

Can't seem to view properties of an event that come in from Segment Review collected by and hosted on G2.com.

Gist is the perfect tool to increase customer interactions, the service is favorable to increase sales, provide customer experiences and support, the tool is available at a very low price, it is web based, the service compared to its competitors is quite updated, the automations it provides are excellent, its real time chat, Bots and routing are some of the most useful tools Gist provides. Its ease of use is a great advantage of this service, as it makes it easy to finish the job and allows you to use the software quickly. Implementing this service is very simple with just a couple of configurations you can use the software. Gist is a marketing tool that is distinguished by its simplicity and effectiveness to increase sales. Review collected by and hosted on G2.com.

In the years that I have been operating this service its operation has been good, I consider that it has to improve a little the support team so that it is faster, it needs availability of mobile application and more speed in the operation of its interface so that we can work with greater effectiveness, until the moments I am very satisfied of working with Gist since I have been able to work with an effective marketing in all our organization. Review collected by and hosted on G2.com.

universal inbox to streamline social channel inquiries, very powerful live chat and chatbot with a great UX for the user, powerful event tracking and automation rules Review collected by and hosted on G2.com.

integration with ecom platforms leaves a bit to be desired. So for example it's great to be able to have all sorts of triggers and automation scenarios, but the utility is a bit limited if I can't send a dynamic cart recovery email, with a one click button that will re-generate the checkout for the user. The popup builder is nice, better than MANY tools out there, but not quite as powerful as Convertful -- thankfully Convertful has a direct integration with Gist so I can use them in tandem.

I think for a saas platform Gist is already there as a platform, like 100%, for ecom sites it's 95% there. Review collected by and hosted on G2.com.

The interface is easy to understand and makes the process of using it very simple. I feel like using Gist on a day-to-day basis makes things simpler for us in order to answer our client's questions and keep in touch with them.

I think it makes communication smooth, I enjoy the email notifications and so many other features that alert us or our clients.

I recently enjoyed their revamp on the snooze system, it makes everything much simpler to keep track of. Review collected by and hosted on G2.com.

Sometimes the app can be slow or doesn't load altogether. This often happens where there is a big demand (such as Christmas sales or Black Friday). This should be addressed!

I also have trouble sometimes snoozing chats or closing them and it can be very troublesome sometimes. The number of chats opened doesn't go down and there is a big difficulty in synchronizing this.

Also, I dislike the fact that files and images are sent as separate files, especially when I need them attached to the message to get ideas clear to the clients. Review collected by and hosted on G2.com.