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Gist Reviews & Product Details

Gist is a suite of tools businesses use to market, sell and communicate with their customers. And we're on a mission to help marketing, sales and support teams create great customer experiences in every interaction across the customer lifecycle, at scale. Today, over 10,000 businesses are using Gist and we're just getting started. Customers use us to talk to their leads and customers and be that central source of truth. We believe that we’re in the middle of a huge shift in SaaS space towards all-in-one platforms and we need your help. Join us on this journey and help us transform the way people run businesses :)

Seller

Gist

Product Description

Gist allows you to chat with leads

Overview by

Raghavender Rao Jitta (CEO & Founder, Gist)

Discussions

Gist Community

Pricing

Pricing provided by Gist.

Gist Free

Free Forever

Gist All-in-One Pro

$19

Starting at

View More Pricing Information

Top-Rated Alternatives

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Gist Media

Talk to the right people in the right place, at the right time – on your website and inside of your app. Stop chasing uninterested leads, and proactively reach out to the people who are most engaged on your site right now.

Increase sales by sending each lead a hand-crafted email campaign. Trigger emails and drip campaigns automatically using interactions and behaviors of your users.

Capture every possible lead by creating and testing multiple forms. Configure forms to show on any page and anytime you set by using preset display conditions to fine tune your list building.

Gist Reviews (218)

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Gloria B.

Founder and Director

Small-Business (50 or fewer emp.)

5/4/2021

"Gist is tremendous!"

5/5

What do you like best about Gist?

I DEEPLY have appreciated Gist's timely support. Their tools and the platform are always improving. You're definitely in good hands with the Gist team! Review collected by and hosted on G2.com.

What do you dislike about Gist?

I wish that Gist had more integrations with other tools like Thrivecart, which I use. But, I'm VERY grateful that I can get by using Gist's HTML codes to integrate with other tools. It is how I'm able to connect with Thrivecart. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

I highly recommend using Gist. It has so many tools that other autoresponders just don't have. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

I have a reliable email automation service. Thankfully, I heard about Gist in the early days and got a lifetime plan. Super grateful to have this. It also gives me a wonderful chat box for my website. It helps me automate much of my customer onboarding experience through emails after they purchase. Review collected by and hosted on G2.com.

Huy T.

Product Manager and Data Analytics, Senior Supervisor

Small-Business (50 or fewer emp.)

2/4/2020

"Hubspot Alternative"

4/5

What do you like best about Gist?

Gist offers an affordable pricing plan with rich tools to boost your business. It can help use for customer support by livechat, nurture lead, email marketing. We also can set up the workflow to automate the process from the time user opt-in to sales. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Cannot use embed form to my landing page. We can use popup form or Welcome Matt, but there're some use cases that we need to embed our form. We can easily do this with Hubspot. Hope Gist will implement this feature soon. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

9/21/2021

"Gist Review"

3.5/5

What do you like best about Gist?

I like that they have a free option give you the ability to decide if yo nne dit Review collected by and hosted on G2.com.

What do you dislike about Gist?

I am not fully aware of all features that are offered. I salos wish I could downlads an application to use the produce and not have to be a on a web browser. Review collected by and hosted on G2.com.

Christopher P. N. M.

Author, Ghostwriter and Teacher

Small-Business (50 or fewer emp.)

1/26/2021

"Great messenger, full email marketing"

4/5

What do you like best about Gist?

Gist's messenger is especially powerful and I love that I can embed it on not only my website, but other subdomains on my site. Makes it so my visitors can get ahold of me on the fly--and I get notifications by email and on my phone. I can also set up automations so the bot asks questions to try and help the visitor before they need human interaction. Really nice! I also like that Gist has full email marketing--automations, tags, etc. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Gist has a generous free plan, but to take advantage of Gist all over the web and integrate it with other services, only paid accounts in Gist have the ability to use webhooks. This means lower cost services won't integrate easily and it creates a bit of a mess trying to keep contacts in sync across multiple services unless you're willing to pay. But truly $29/mo isn't bad! Review collected by and hosted on G2.com.

Pranav B.

Founder

Venture Capital & Private Equity

Small-Business (50 or fewer emp.)

8/21/2021

"A very good intercom alternative"

4.5/5

What do you like best about Gist?

I guess it offers a lot of features related to marketing and customer support. The automation triggers are awesome Review collected by and hosted on G2.com.

What do you dislike about Gist?

There is nothing much to dislike, I like the product overall. Review collected by and hosted on G2.com.

Rhonda S.

Human Resources & Property Manager

Small-Business (50 or fewer emp.)

4/23/2021

"Live Chat works!"

5/5

What do you like best about Gist?

I like that if potential customers need help, they can chat with us in real-time. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Sometimes while I am logged in, my chat status goes inactive. Then I have to change my status to Away before I can change it back to Available. Review collected by and hosted on G2.com.

Recommendations to others considering Gist:

I think Gist is another excellent tool to communicate with customers. It allows us to answers questions directly. Customers also can enter their email, so if we aren't able to respond after hours we can still follow up with them later via their email. Review collected by and hosted on G2.com.

What problems is Gist solving and how is that benefiting you?

Some customers are more comfortable chatting like text messaging rather than calling up a business. Review collected by and hosted on G2.com.

Stanley D.

Tech Support

Small-Business (50 or fewer emp.)

4/22/2021

"GIST is versatile, high quality and cheap"

5/5

What do you like best about Gist?

GIST automation capabilities are excellent, even at the lower price points. These features immensely helped me as a more recent business with not lots of upfront capital. I also benefit from the smooth integration with WordPress. I am recommending GIST for being a professional chat, email marketing, and CRM option. Chat is handy and valuable. Review collected by and hosted on G2.com.

What do you dislike about Gist?

Windows and MAC applications should have the option to start automatically when the computer starts. Review collected by and hosted on G2.com.

Dennis H.

Managing Director

Small-Business (50 or fewer emp.)

6/25/2021

"The all in one sales and customer service tool you'll ever need"

5/5

What do you like best about Gist?

How easy it is to start, and use. I didn't know how much a website chat was needed, I've closed so many sales using GIST. Review collected by and hosted on G2.com.

What do you dislike about Gist?

I love it. This is the perfect tool, everything you need is included: chat, calendar, crm, marketing, chat bots, just to mention a few. Review collected by and hosted on G2.com.

Amy C.

Executive director

Small-Business (50 or fewer emp.)

4/26/2021

"Live chat, crm and book meetings"

5/5

What do you like best about Gist?

The live chat works well. Booking meetings is easy and efficient. I love the integrated knowledge base site you can create. I love seeing where leads go on my website. Their intent and the pages that convert.

Auto emails depending on filters is also great.

Android app for live chats

Zapper integrations Review collected by and hosted on G2.com.

What do you dislike about Gist?

There is no mobile site or app for managing the backend. There is a mobile app for backend administration. You have to use the website. Review collected by and hosted on G2.com.