Ghost Inspector Reviews & Product Details

Ghost Inspector is the best automation tool or application out there. This is the only automation tool out there you do not need a dedicated resource to handle to do the creating of the auto tests and maintaining them. Selenium and other tools like it take up way to much of your time figuring out how to create the tests and why or how they broke and if the failures are truly even failures. The ease of use on this tool out weights all the others in a big way. Review collected by and hosted on G2.com.

Nothing I dislike about Ghost Inspector but I would like to see them continue to add new features to the product if at all possible. Review collected by and hosted on G2.com.

Ghost Inspector has been the best tool for us to test and ensure everything is working as expected. We have unit testing at the code level, but Ghost Inpsector has helped us significantly more since the tests are more powerful. The API is super powerful and helped us build the testing into our CI/CD with perfect integrations with Slack. We have a dedicated test creator and the ease of creating new tests as our platform evolves has been the cherry on top. We use this literally dozens of times a day. The very few times we had to contact support we got a response back in minutes. Review collected by and hosted on G2.com.

There are no downsides to using Ghost Inspector. Review collected by and hosted on G2.com.

- Detailed failure messages and video of what happened during tests; it was easy to figure out why a particular test ailed without re-running it.

- API integration; we were able to wire our test suites into our CI pipelines without oo much additional effort (using Azure DevOps plugin & integration with Pager Duty for failures)

- Responsive support - loved that you guys are available to answer questions whenever we have them

- Data-driving - we used this feature to capture and drive tests in different environments with different master data (single test, multiple execution) which reduced cost of ownership

- Ability to build component-ized tests which were constructed from re-usable script components; massively reduced the cost of ownership by removing duplication between tests

- Costs are relatively low for our entire org when compared with other commercial tools (HP, Ranorex, Tosca)

- Quickly recording data migration or other ad-hoc automation jobs is a cinch, accelerating data setup and other jobs Review collected by and hosted on G2.com.

As a long term heavy user of GI, the following are listed as dislikes, but hopefully the suggestions would be considered by the team :)

- Our app relies heavily on succesful API calls to sync the test with the app, GI provides no mechanism to wait for the result of a specific api call before continuing execution. This resulted in flaky tests which would sometimes work and sometimes fail depending on how rapidly the api responded.

- Without care, tests ended being a long list of browser instructions (click, check, navigate, etc) and the sense of the test was lost. It would be great to see a way to group / folder up steps within a test that could be labelled with the intent of the test (labels per step are a half-way house, but require test authors to use them ...)

- global / test variables are very useful, and it would be even better if they were suggested automatically when writing steps (autocomplete / suggest)

- automatically generated element locators based on ARIA markup (role, lable, for, etc) would be better than the current DOM structure based approach (td > div > etc).

- source control; there isn't any - whilst you can extract and source control tests individually, once you start importing / calling other scripts all bets are off. An audit history for tests (who edited what / when) would go a long way toward working around this issue. Maintaining different versions of the test for different feature sets (feature switches) was unmanageable.

- API integration - stopping a test run is not currently included in the Azure Devops integration, so cancelled runs have to be manually stopped in GI to avoid consuming minutes

- You can only wait for up to a minute for an element and this is global for an entire test, so if you have a step or a process which takes longer than this, you have to use a static wait which introduces flakiness into your tests. It would be great if there was a method which allowed you to wait for an element to be shown (or hidden) with a timeout that's longer than 60s. Review collected by and hosted on G2.com.

Ghost Inspector is easy to use which allows you to work on all the other areas of work without spending hours or days trying to get an auto test to run right and stay running. Review collected by and hosted on G2.com.

I wish Ghost had a Microsoft Explore browser auto-test option. I think they mentioned they are working on this now. Review collected by and hosted on G2.com.

Incredible Time Savior for Web-based apps to run sanity checks before releases !! Saved us from releasing bugs. Review collected by and hosted on G2.com.

Would love to have the ability to automate native mobile apps. Review collected by and hosted on G2.com.

It´s straightforward to record test plans. Very user-friendly.

The snapshot comparison is a life saver : sometimes things go wrong due to content uploaded by the user, or a faulty release, but the content we are looking for is there. However the page broken or content is hidden . Ghost inspector AUTOMAGICALLY spots the error and raises the alarm on TEAMS.

It also records previus tests results and it´s easy to go back to a date and see not only the test but screenshots recorded on demand during the test execution. Review collected by and hosted on G2.com.

Even though you can export a whole test plan to various text-friendly formats, you cannot import in bulk. Sometimes we ship the PRE test plan and have to edit URL´s to adapt them to the PRO environment.

This could be sped up by using labels for the URL´s, but you´d still have to import all the tests one by one. Review collected by and hosted on G2.com.

Ghost Inspector is incredibly easy for a non tech person to setup and use. Ghost Inspector automates and streamlines our processes saving countless man hours and expense... and providing a better experience for our customers.

The Ghost Inspector team is easy to reach & friendly in answering any questions and helping us improve our experience. Review collected by and hosted on G2.com.

It took a little bit to get everything setup. However, I believe this was my lack of technical know how. Once I learned how to use all the tools correctly, everything is a breeze! Review collected by and hosted on G2.com.

Using the dashboard, you can very easily set up your own automated test and schedule it. There's also a Chrome extension that lets you easily create tests and see results! Review collected by and hosted on G2.com.

Don't have anything that I dislike about Ghost Inspector at this moment. Review collected by and hosted on G2.com.

It can be used for QA in some cases. Changes registered by the Ghost Inspector may be missed by an experienced QA. Review collected by and hosted on G2.com.

It's not very cheap, it costs $ 99 / mo for the basic package. Review collected by and hosted on G2.com.

The team is super engaged, supportive, and responsive.

Easy to use platform, making some complex tasks straightforward. Review collected by and hosted on G2.com.

Nothing I don't like about the GhostInspector platform/product. Review collected by and hosted on G2.com.