Gengage AI is a smart e-commerce chatbot built to help "e-commerce brands" engage customers, simplify product discovery, and drive more sales. Fully integrated into your website, it works as a real-time virtual shopping assistant — answering questions, comparing products, suggesting the best options, and making the buying journey effortless. Unlike traditional chatbots, Gengage uses advanced AI to deliver natural, context-aware conversations that adapt to each shopper’s needs. What truly sets Gengage apart is its ability to understand customer intent with precision, provide intelligent answers, and continuously improve through learning. It integrates smoothly with various e-commerce systems, allowing brands to automatically sync product catalogs, FAQs, and promotional campaigns — ensuring customers always receive accurate, personalized, and up-to-date information. Many "e-commerce brands" trust Gengage not only to boost sales but also to save time and reduce the workload on support teams. By automating repetitive tasks, delivering tailored product suggestions at scale, and keeping shoppers engaged from start to finish, Gengage becomes a true extension of the sales team. From helping customers choose between similar products to increasing repeat purchases, it transforms how brands connect with shoppers — 24/7.