Automated Callback for the Genesys® PureConnect™ platform automates the process of placing an outbound call once an agent receives a callback object and ensures that it has been disconnected after the call ends.
25.0
Nps Score
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# What is Genesys PS used for?
What is Genesys PS used for?
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- Posted at: over 2 years ago
- Author title: Pinned by G2 as a common question
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