--- title: Gem Reviews meta\_title: 'Gem Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 300 reviews by the users' company size, role or industry to find out how Gem works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 300 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- ### Gem Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Gem's **ease of use** enhances efficiency in recruiting, simplifying profile management and integration with tools. [(15 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1653295&qs=pros-and-cons#reviews) Users value Gem's **efficiency** in sourcing and managing candidates, enhancing the recruiting process significantly. [(13 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1653096&qs=pros-and-cons#reviews) Users love Gem for its **centralized hiring pipelines** and seamless integrations, enhancing sourcing efficiency and team collaboration. [(11 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652777&qs=pros-and-cons#reviews) Users value the **data-driven insights** from Gem that enhance strategic hiring and streamline the recruiting process. [(10 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652024&qs=pros-and-cons#reviews) Users value the **powerful automation** features of Gem, enhancing efficiency in sourcing and candidate outreach. [(9 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652804&qs=pros-and-cons#reviews) Users face **integration issues** with Gem, experiencing inconsistencies that hinder customization and workflow efficiency. [(7 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652637&qs=pros-and-cons#reviews) Users find Gem to be **expensive** , making it challenging for small teams or companies to justify the cost. [(5 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1654141&qs=pros-and-cons#reviews) Users find the **limited customization** in Gem frustrating, as it hinders their ability to adapt workflows efficiently. [(5 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1653148&qs=pros-and-cons#reviews) Users find the **interface not intuitive** , as too many options lead to confusion and a complicated workflow. [(5 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=2251538&qs=pros-and-cons#reviews) Users find the **complex candidate management process** in Gem burdensome, preferring a more streamlined approach. [(4 mentions)](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652146&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Gem ##### 1. Ease of Use Users find Gem's **ease of use** enhances efficiency in recruiting, simplifying profile management and integration with tools. [ See 15 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1653295&qs=pros-and-cons#reviews) See Related User Reviews ![Alexandra S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra S.") AS Alexandra S. Mid-Market (51-1000 emp.) 5.0/5 "Easy Navigation, Perfect for Strategic Planning" What do you like about Gem? I really like how easy Gem is to navigate and its user interface. It helps me because I'm not too tech-savvy, and I appreciate how it prompts me. It's ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.5/5 "Gem ATS Is Too Early-Stage: Missing Core Recruiting Features and Reporting" What do you like about Gem? (This is all related to Gem ATS only, not their CRM tool). They have an option for AI-powered resume review which helps identify best-matched candid ##### 2. Efficiency Users value Gem's **efficiency** in sourcing and managing candidates, enhancing the recruiting process significantly. [ See 13 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1653096&qs=pros-and-cons#reviews) See Related User Reviews ![Mahek T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahek T.") MT Mahek T. Mid-Market (51-1000 emp.) 5.0/5 "Gem review" What do you like about Gem? streamlines sourcing and outreach by offering powerful automation, seamless integrations, and robust analytics, making recruiting faster, smarter, and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Essential Tool for Streamlined Sourcing and Pipeline Management" What do you like about Gem? Gem is an excellent sourcing tool that centralizes all your hiring pipelines in one place, allowing you to source candidates from multiple channels an ##### 3. Features Users love Gem for its **centralized hiring pipelines** and seamless integrations, enhancing sourcing efficiency and team collaboration. [ See 11 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652777&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.5/5 "Gem ATS Is Too Early-Stage: Missing Core Recruiting Features and Reporting" What do you like about Gem? (This is all related to Gem ATS only, not their CRM tool). They have an option for AI-powered resume review which helps identify best-matched candid ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Essential Tool for Streamlined Sourcing and Pipeline Management" What do you like about Gem? Gem is an excellent sourcing tool that centralizes all your hiring pipelines in one place, allowing you to source candidates from multiple channels an ##### 4. Helpful Users value the **data-driven insights** from Gem that enhance strategic hiring and streamline the recruiting process. [ See 10 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652024&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Essential Tool for Streamlined Sourcing and Pipeline Management" What do you like about Gem? Gem is an excellent sourcing tool that centralizes all your hiring pipelines in one place, allowing you to source candidates from multiple channels an ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Gem is a very strong sequencing and in-mailing tracking tool." What do you like about Gem? I like the visibility that Gem gives you into what is and what is not working. As a recruiter I am in-mailing candidates and setting them up in email ##### 5. Automation Users value the **powerful automation** features of Gem, enhancing efficiency in sourcing and candidate outreach. [ See 9 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652804&qs=pros-and-cons#reviews) See Related User Reviews ![Mahek T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahek T.") MT Mahek T. Mid-Market (51-1000 emp.) 5.0/5 "Gem review" What do you like about Gem? streamlines sourcing and outreach by offering powerful automation, seamless integrations, and robust analytics, making recruiting faster, smarter, and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Essential Tool for Streamlined Sourcing and Pipeline Management" What do you like about Gem? Gem is an excellent sourcing tool that centralizes all your hiring pipelines in one place, allowing you to source candidates from multiple channels an ### 5 Cons or Disadvantages of Gem ##### 1. Integration Issues Users face **integration issues** with Gem, experiencing inconsistencies that hinder customization and workflow efficiency. [ See 7 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652637&qs=pros-and-cons#reviews) See Related User Reviews ![Mahek T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahek T.") MT Mahek T. Mid-Market (51-1000 emp.) 5.0/5 "Gem review" What do you dislike about Gem? is a powerful tool for sourcing and outreach, it can sometimes be slow or buggy, especially when syncing with ATS systems or handling large data sets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.5/5 "Gem ATS Is Too Early-Stage: Missing Core Recruiting Features and Reporting" What do you dislike about Gem? Gem's ATS feature is as of 01/2026 still very-very early stage and they are missing several critical features that a typical in-house recruiting team ##### 2. Expensive Users find Gem to be **expensive** , making it challenging for small teams or companies to justify the cost. [ See 5 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1654141&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.5/5 "Gem ATS Is Too Early-Stage: Missing Core Recruiting Features and Reporting" What do you dislike about Gem? Gem's ATS feature is as of 01/2026 still very-very early stage and they are missing several critical features that a typical in-house recruiting team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Efficiency and automation of reclutation process" What do you dislike about Gem? Cost, it could be expensive specially for small teams or companies. Also, it could be found inaccurate data, and that could be an issue creating error ##### 3. Limited Customization Users find the **limited customization** in Gem frustrating, as it hinders their ability to adapt workflows efficiently. [ See 5 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1653148&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Gem is a very strong sequencing and in-mailing tracking tool." What do you dislike about Gem? I dislike how Gem adds a few extra layers into the in-mailing process. To be able to accurately track my activity I need to save candidates to a proje ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent AI tool for Staffing" What do you dislike about Gem? I believe it should make its User interface little more attractive, Some integrations can be inconsistent, reporting customization is limited, and the ##### 4. Not Intuitive Users find the **interface not intuitive** , as too many options lead to confusion and a complicated workflow. [ See 5 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=2251538&qs=pros-and-cons#reviews) See Related User Reviews ![Mahek T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahek T.") MT Mahek T. Mid-Market (51-1000 emp.) 5.0/5 "Gem review" What do you dislike about Gem? is a powerful tool for sourcing and outreach, it can sometimes be slow or buggy, especially when syncing with ATS systems or handling large data sets. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.5/5 "Gem ATS Is Too Early-Stage: Missing Core Recruiting Features and Reporting" What do you dislike about Gem? Gem's ATS feature is as of 01/2026 still very-very early stage and they are missing several critical features that a typical in-house recruiting team ##### 5. Candidate Management Users find the **complex candidate management process** in Gem burdensome, preferring a more streamlined approach. [ See 4 mentions ](https://www.g2.com/products/gem/reviews?filters%5Bsentiment_snippet%5D=1652146&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 1.5/5 "Gem ATS Is Too Early-Stage: Missing Core Recruiting Features and Reporting" What do you dislike about Gem? Gem's ATS feature is as of 01/2026 still very-very early stage and they are missing several critical features that a typical in-house recruiting team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Gem is a very strong sequencing and in-mailing tracking tool." What do you dislike about Gem? I dislike how Gem adds a few extra layers into the in-mailing process. To be able to accurately track my activity I need to save candidates to a proje ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Enterprise (\> 1000 emp.) 10/1/2025 "Efficiency and automation of reclutation process" 5/5 What do you like best about Gem? It is usefull to easily discard a lot of non-applicable profiles. Also to suggest correct people for a job. The time of identification could be reduce in an important way. It is intiutive and user-friendly. Easy implementation and customer support. Review collected by and hosted on G2.com. What do you dislike about Gem? Cost, it could be expensive specially for small teams or companies. Also, it could be found inaccurate data, and that could be an issue creating errors. Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? It is good to solve inefficient sourcing or manual tasks, since recruiters spend too much time writing, sending emails, tracking candidates across different platforms. Gem could make this process with effectiveness and efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![SURAJ D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SURAJ D.") SD SURAJ D. Talent Acquisition Specialist Small-Business (50 or fewer emp.) 5/7/2025 "Huge selection and verified reviews" 4.5/5 What do you like best about Gem? User Reviews are by far the main reason I check out here before deciding on which tool to go with. Review collected by and hosted on G2.com. What do you dislike about Gem? I've to go that particular products website to check the offers and what they's offering, different offers and wwhat they come with. Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? If you want to stay up to date with the latest in tech, this is the way to go. I used to hear about a tool on LinkedIn or Instagram, then Google it to learn more—only to be overwhelmed by thousands of options, unsure which one was the right fit for my needs. Here, I can simply select a category and instantly get a curated list of the best and easiest-to-use tools. I can read user reviews, compare features across different metrics, and confidently choose the tool that’s best for me. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kay R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kay R.") KR Kay R. Clinical Recruitment Specialist Mid-Market (51-1000 emp.) 7/28/2025 "Great for sourcing and outreach" 5/5 What do you like best about Gem? Being able to see recruiting activity easily on dashboards. Sequences make candidate outreach easy, too. Loved the chrome plugin for sourcing. Makes keeping track of candidates and pipelines easy. Review collected by and hosted on G2.com. What do you dislike about Gem? Very little! It's simple, but I enjoyed all the features. I primarily used it for sourcing, not as a full applicant tracking system, so wouldn't know much there. Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? Automatic follow up on outreach - it's so nice not having to think about contacting a candidate multiple times, because sequences does it for you! Super easy! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kate C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate C.") KC Kate C. Senior Talent Acquisition Specialist Enterprise (\> 1000 emp.) 5/20/2025 "Sourcing Savior" 4.5/5 What do you like best about Gem? Gem is helpful when starting a search for passive candidates. The sequence feature is amazing. Gem is also great for reviewing candidate resumes that connect with our HRIS system. The filters make the review process 10x faster. The customer support team is great at making sure we can use all of the features and assist with any help we need. Review collected by and hosted on G2.com. What do you dislike about Gem? Gem doesn't connect with the HRIS system immediately so that is the downside of candidate review. Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? Outreach to passive candidates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Imamunnisa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Imamunnisa S.") IS Imamunnisa S. Senior Talent Acquisition Specialist Small-Business (50 or fewer emp.) 5/12/2025 "Easy of Tracking" 5/5 What do you like best about Gem? This is best for ATS we will have all data in proper manner and this is a one stop destination for agencies like us Review collected by and hosted on G2.com. What do you dislike about Gem? Each and every part is most interesting and in this ATS we have lot to do. as of now - no Dislikes Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? it is automating the process which will take hours to share emails- we can do within a seconds by using Gem Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Andrea C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea C.") AC Andrea C. Head of Global Recruitment Mid-Market (51-1000 emp.) 11/20/2024 "Long time Gem user and fan!" 5/5 What do you like best about Gem? I’ve been using Gem since 2018 across two very different recruitment environments, and I absolutely love their platform. Their product team is always open to conversations around improvement and consistently stays on the cutting edge of technology through early adoption of AI tools in recruitment and sourcing. Utilizing their dashboards has been a game-changer, enabling me to eliminate spend on heavier analytics tools like Looker, which were too complex and high-maintenance for the needs of my Talent Acquisition teams. Gem’s intuitive design and powerful features make it an indispensable tool for modern recruitment teams. Highly recommend! Andrea Clarkson Head of Global Recruitment Helix Review collected by and hosted on G2.com. What do you dislike about Gem? Product is GREAT! The team is also greta but since they have taken on new customers for ATS rollouts their resonse time hasdropped significantly. I know times are lean for us all but they seem understaffed at the moment. Otherwise VERY happy! Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? Gem streamlines my analytics, recruitment coordination, and sourcing processes, making it an indispensable tool for modern recruitment teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") GC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 8/25/2025 Guest users or non-business users of the software, not included in G2 scores. "Outstanding Recruiting Platform built with AI capability" 5/5 What do you like best about Gem? While in a demo, I love their UI and majorly their integrated AI screening module. It eases down the hefty file profiling's in few minutes with the help of AI Review collected by and hosted on G2.com. What do you dislike about Gem? Nothing as of now. All seems terrific! The platform will win the race with their AI module as most of the other ATS software's are using the same structure but doesn't provide such accuracy. Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? With their ATS system, our current ATS can be replaces with add on features like integrated profilin, interview summaries, email personalization and more. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RV Rishu V. Business Development Small-Business (50 or fewer emp.) 5/7/2025 Guest users or non-business users of the software, not included in G2 scores. "High-Quality, Clinically Proven Formulations products by clinical research." 3.5/5 What do you like best about Gem? Gem lets you keep all of your sourcing, outreach, and candidate-touchpoints in one place—no more juggling spreadsheets, Gmail threads, and ATS records. Review collected by and hosted on G2.com. What do you dislike about Gem? Getting comfortable with Gem’s sequences, pipeline views, and analytics dashboards can take time—especially for recruiters who aren’t already familiar with a multi-step outreach tool. Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? to see the full history with each candidate. How Gem Solves It: Centralizes every touchpoint (email, InMail, calls, notes) into a single pipeline view that syncs with your ATS/CRM. Benefit to You: You always have context at your fingertips, reducing follow-up mistakes and ensuring a seamless candidate experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Maria Angelica V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Angelica V.") MV Maria Angelica V. Senior Legal Recruiter Small-Business (50 or fewer emp.) 5/5/2025 "Technical Recruiter" 4.5/5 What do you like best about Gem? It is very intuitive and easy to use, I really like the chrome extension and how it can integrate with the different tools I use (Calendly, Zoom, Slack, LI Recruiter). Automating sequences and the visibility of candidates and pipelines is something I would rescue! Review collected by and hosted on G2.com. What do you dislike about Gem? I feel the reporting tool is not as accurate- like the syncing with other tools sometimes lacks accuracy. Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? It helps me save so much time on manual tasks - projects, pipelines, messaging. Makes my life easier in many ways and help me with the overall workflow Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Robyn W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robyn W.") RW Robyn W. Manager, Talent Operations Mid-Market (51-1000 emp.) 10/17/2024 "User Friendly Insightful Tool" 5/5 What do you like best about Gem? Gem is intuitive to navigate and user-friendly from the get-go. I've now used both Gem and Ashby and can say Gem takes the crown. The top-of-funnel reporting, email retrival rate, and outreach automation stand out as features my team desires now that we've moved to Ashby. From a reporting standpoint, Gem was easier to manipulate and filter providing insightful dashboards leaders can trust. While Ashby has a plethora of advanced filters, its not intuative which leads to issues with realiability in building reports. Review collected by and hosted on G2.com. What do you dislike about Gem? There's no perfect tool, so you'll undoubtedly run into hiccups with various features. I know the company had downsized quite a bit which resulted in a number of system feature requests getting stagnant on the roadmap. However, the commitment they show in meeting customer needs is truly unmatched with any other tool in our tech stack. Review collected by and hosted on G2.com. What problems is Gem solving and how is that benefiting you? Sourcing is a key component of our talent acquisition strategy. Gem has been a key tool in automating outreach and even re-discovering viable candidates that had been lost in our ATS. The Reporting component helps us forecast hires, identify bottlenecks in the process, and show leadership our results in a diagestable form. Review collected by and hosted on G2.com. 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