# Top 10 Gainsight Customer Communities Alternatives & Competitors
**Average Rating:** 4.4/5
**Total Number of Reviews:** 269
Gainsight Customer Communities is not the only option for Online Community Management Software. Explore other competing options and alternatives. Online Community Management Software is a widely used technology, and many people are seeking easily administered, simple software solutions with surveys, custom triggers, and email integration. Other important factors to consider when researching alternatives to Gainsight Customer Communities include features and user experience. The best overall Gainsight Customer Communities alternative is Higher Logic Thrive. Other similar apps like Gainsight Customer Communities are Influitive, Bettermode, Higher Logic Vanilla, and Mighty Networks. Gainsight Customer Communities alternatives can be found in [Online Community Management Software](https://www.g2.com/categories/online-community-management) but may also be in [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) or [Event Management Platforms](https://www.g2.com/categories/event-management-platforms).


## Best Paid & Free Alternatives to Gainsight Customer Communities
  - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews)
  - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews)
  - [Bettermode](https://www.g2.com/products/bettermode/reviews)
  - [Higher Logic Vanilla](https://www.g2.com/products/higher-logic-vanilla/reviews)
  - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews)
  - [Discourse](https://www.g2.com/products/discourse/reviews)
  - [Circle](https://www.g2.com/products/circle-so-circle/reviews)
  - [Hivebrite](https://www.g2.com/products/hivebrite/reviews)
  - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews)
  - [Forj](https://www.g2.com/products/forj/reviews)

## Top 10 Alternatives to Gainsight Customer Communities Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Gainsight Customer Communities stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Computer & Network Security, and Music, and find the best product for your business.


  ### 1. [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews)
By Higher Logic
**Average Rating:** 4.4/5
**Total Reviews:** 435
Higher Logic is an industry leader in cloud-based community platforms, with over 25 million engaged members in more than 200,000 communities. Organizations worldwide use Higher Logic to bring like-minded people all together, by giving their community a home where they can share ideas, answer questions and stay connected.


Reviewers say compared to Gainsight Customer Communities, Higher Logic Thrive is:
- Better at meeting requirements
- Better at support
- Easier to do business with
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Higher Logic Thrive](https://www.g2.com/compare/gainsight-customer-communities-vs-higher-logic-thrive)
**Compare Higher Logic Thrive with other alternatives:**
- [Higher Logic Thrive vs Influitive](https://www.g2.com/compare/higher-logic-thrive-vs-jigsaw-interactive-influitive)
- [Higher Logic Thrive vs Bettermode](https://www.g2.com/compare/bettermode-vs-higher-logic-thrive)
- [Higher Logic Thrive vs Higher Logic Vanilla](https://www.g2.com/compare/higher-logic-thrive-vs-higher-logic-vanilla)
- [Higher Logic Thrive vs Mighty Networks](https://www.g2.com/compare/higher-logic-thrive-vs-mighty-networks)
- [Higher Logic Thrive vs Discourse](https://www.g2.com/compare/discourse-vs-higher-logic-thrive)
- [Higher Logic Thrive vs Circle](https://www.g2.com/compare/circle-so-circle-vs-higher-logic-thrive)
- [Higher Logic Thrive vs Hivebrite](https://www.g2.com/compare/higher-logic-thrive-vs-hivebrite)
- [Higher Logic Thrive vs Webex Events & Webinars](https://www.g2.com/compare/higher-logic-thrive-vs-webex-events-webinars)
- [Higher Logic Thrive vs Forj](https://www.g2.com/compare/forj-vs-higher-logic-thrive)

  ### 2. [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews)
By Jigsaw Interactive
**Average Rating:** 4.4/5
**Total Reviews:** 396
Influitive helps B2B marketers capture customer enthusiasm and use it to turbocharge marketing and sales efforts.


Reviewers say compared to Gainsight Customer Communities, Influitive is:
- Better at support
- Better at meeting requirements
- Easier to do business with
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Influitive](https://www.g2.com/compare/gainsight-customer-communities-vs-jigsaw-interactive-influitive)
**Compare Influitive with other alternatives:**
- [Influitive vs Higher Logic Thrive](https://www.g2.com/compare/higher-logic-thrive-vs-jigsaw-interactive-influitive)
- [Influitive vs Bettermode](https://www.g2.com/compare/bettermode-vs-jigsaw-interactive-influitive)
- [Influitive vs Higher Logic Vanilla](https://www.g2.com/compare/higher-logic-vanilla-vs-jigsaw-interactive-influitive)
- [Influitive vs Mighty Networks](https://www.g2.com/compare/jigsaw-interactive-influitive-vs-mighty-networks)
- [Influitive vs Discourse](https://www.g2.com/compare/discourse-vs-jigsaw-interactive-influitive)
- [Influitive vs Circle](https://www.g2.com/compare/circle-so-circle-vs-jigsaw-interactive-influitive)
- [Influitive vs Hivebrite](https://www.g2.com/compare/hivebrite-vs-jigsaw-interactive-influitive)
- [Influitive vs Webex Events & Webinars](https://www.g2.com/compare/jigsaw-interactive-influitive-vs-webex-events-webinars)
- [Influitive vs Forj](https://www.g2.com/compare/forj-vs-jigsaw-interactive-influitive)

  ### 3. [Bettermode](https://www.g2.com/products/bettermode/reviews)
By Bettermode Inc. 
**Average Rating:** 4.7/5
**Total Reviews:** 117
Bettermode is an all-in-one community engagement platform designed to help businesses streamline the customer experience and build better relationships.


Reviewers say compared to Gainsight Customer Communities, Bettermode is:
- Easier to set up
- Easier to admin
- Better at meeting requirements
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Bettermode](https://www.g2.com/compare/bettermode-vs-gainsight-customer-communities)
**Compare Bettermode with other alternatives:**
- [Bettermode vs Higher Logic Thrive](https://www.g2.com/compare/bettermode-vs-higher-logic-thrive)
- [Bettermode vs Influitive](https://www.g2.com/compare/bettermode-vs-jigsaw-interactive-influitive)
- [Bettermode vs Higher Logic Vanilla](https://www.g2.com/compare/bettermode-vs-higher-logic-vanilla)
- [Bettermode vs Mighty Networks](https://www.g2.com/compare/bettermode-vs-mighty-networks)
- [Bettermode vs Discourse](https://www.g2.com/compare/bettermode-vs-discourse)
- [Bettermode vs Circle](https://www.g2.com/compare/bettermode-vs-circle-so-circle)
- [Bettermode vs Hivebrite](https://www.g2.com/compare/bettermode-vs-hivebrite)
- [Bettermode vs Webex Events & Webinars](https://www.g2.com/compare/bettermode-vs-webex-events-webinars)
- [Bettermode vs Forj](https://www.g2.com/compare/bettermode-vs-forj)

  ### 4. [Higher Logic Vanilla](https://www.g2.com/products/higher-logic-vanilla/reviews)
By Higher Logic
**Average Rating:** 4.3/5
**Total Reviews:** 99
Vanilla Forums allows you to create a customized community that rewards positive participation, automatically curates content and lets members drive moderation.


Reviewers say compared to Gainsight Customer Communities, Higher Logic Vanilla is:
- Better at support
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Higher Logic Vanilla](https://www.g2.com/compare/gainsight-customer-communities-vs-higher-logic-vanilla)
**Compare Higher Logic Vanilla with other alternatives:**
- [Higher Logic Vanilla vs Higher Logic Thrive](https://www.g2.com/compare/higher-logic-thrive-vs-higher-logic-vanilla)
- [Higher Logic Vanilla vs Influitive](https://www.g2.com/compare/higher-logic-vanilla-vs-jigsaw-interactive-influitive)
- [Higher Logic Vanilla vs Bettermode](https://www.g2.com/compare/bettermode-vs-higher-logic-vanilla)
- [Higher Logic Vanilla vs Mighty Networks](https://www.g2.com/compare/higher-logic-vanilla-vs-mighty-networks)
- [Higher Logic Vanilla vs Discourse](https://www.g2.com/compare/discourse-vs-higher-logic-vanilla)
- [Higher Logic Vanilla vs Circle](https://www.g2.com/compare/circle-so-circle-vs-higher-logic-vanilla)
- [Higher Logic Vanilla vs Hivebrite](https://www.g2.com/compare/higher-logic-vanilla-vs-hivebrite)
- [Higher Logic Vanilla vs Webex Events & Webinars](https://www.g2.com/compare/higher-logic-vanilla-vs-webex-events-webinars)
- [Higher Logic Vanilla vs Forj](https://www.g2.com/compare/forj-vs-higher-logic-vanilla)

  ### 5. [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews)
By Mightynetworks
**Average Rating:** 4.6/5
**Total Reviews:** 725
Mighty is where creators, entrepreneurs, and brands build digital communities with cultural software. Be a part of something different #OnMighty.


Reviewers say compared to Gainsight Customer Communities, Mighty Networks is:
- Better at meeting requirements
- More expensive
- Better at support
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Mighty Networks](https://www.g2.com/compare/gainsight-customer-communities-vs-mighty-networks)
**Compare Mighty Networks with other alternatives:**
- [Mighty Networks vs Higher Logic Thrive](https://www.g2.com/compare/higher-logic-thrive-vs-mighty-networks)
- [Mighty Networks vs Influitive](https://www.g2.com/compare/jigsaw-interactive-influitive-vs-mighty-networks)
- [Mighty Networks vs Bettermode](https://www.g2.com/compare/bettermode-vs-mighty-networks)
- [Mighty Networks vs Higher Logic Vanilla](https://www.g2.com/compare/higher-logic-vanilla-vs-mighty-networks)
- [Mighty Networks vs Discourse](https://www.g2.com/compare/discourse-vs-mighty-networks)
- [Mighty Networks vs Circle](https://www.g2.com/compare/circle-so-circle-vs-mighty-networks)
- [Mighty Networks vs Hivebrite](https://www.g2.com/compare/hivebrite-vs-mighty-networks)
- [Mighty Networks vs Webex Events & Webinars](https://www.g2.com/compare/mighty-networks-vs-webex-events-webinars)
- [Mighty Networks vs Forj](https://www.g2.com/compare/forj-vs-mighty-networks)

  ### 6. [Discourse](https://www.g2.com/products/discourse/reviews)
By Discourse
**Average Rating:** 4.0/5
**Total Reviews:** 68
Discourse is the 100% open source discussion platform built/


Reviewers say compared to Gainsight Customer Communities, Discourse is:
- Easier to admin
- Easier to set up
- Better at meeting requirements
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Discourse](https://www.g2.com/compare/discourse-vs-gainsight-customer-communities)
**Compare Discourse with other alternatives:**
- [Discourse vs Higher Logic Thrive](https://www.g2.com/compare/discourse-vs-higher-logic-thrive)
- [Discourse vs Influitive](https://www.g2.com/compare/discourse-vs-jigsaw-interactive-influitive)
- [Discourse vs Bettermode](https://www.g2.com/compare/bettermode-vs-discourse)
- [Discourse vs Higher Logic Vanilla](https://www.g2.com/compare/discourse-vs-higher-logic-vanilla)
- [Discourse vs Mighty Networks](https://www.g2.com/compare/discourse-vs-mighty-networks)
- [Discourse vs Circle](https://www.g2.com/compare/circle-so-circle-vs-discourse)
- [Discourse vs Hivebrite](https://www.g2.com/compare/discourse-vs-hivebrite)
- [Discourse vs Webex Events & Webinars](https://www.g2.com/compare/discourse-vs-webex-events-webinars)
- [Discourse vs Forj](https://www.g2.com/compare/discourse-vs-forj)

  ### 7. [Circle](https://www.g2.com/products/circle-so-circle/reviews)
By Circle.so
**Average Rating:** 4.5/5
**Total Reviews:** 502
The all-in-one community platform for creators & brands. Bring together engaging courses, discussions, members, live streams, chat, events, and memberships — all in one place, all under your own brand.


Reviewers say compared to Gainsight Customer Communities, Circle is:
- More expensive
- Better at meeting requirements
- Easier to set up
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Circle](https://www.g2.com/compare/circle-so-circle-vs-gainsight-customer-communities)
**Compare Circle with other alternatives:**
- [Circle vs Higher Logic Thrive](https://www.g2.com/compare/circle-so-circle-vs-higher-logic-thrive)
- [Circle vs Influitive](https://www.g2.com/compare/circle-so-circle-vs-jigsaw-interactive-influitive)
- [Circle vs Bettermode](https://www.g2.com/compare/bettermode-vs-circle-so-circle)
- [Circle vs Higher Logic Vanilla](https://www.g2.com/compare/circle-so-circle-vs-higher-logic-vanilla)
- [Circle vs Mighty Networks](https://www.g2.com/compare/circle-so-circle-vs-mighty-networks)
- [Circle vs Discourse](https://www.g2.com/compare/circle-so-circle-vs-discourse)
- [Circle vs Hivebrite](https://www.g2.com/compare/circle-so-circle-vs-hivebrite)
- [Circle vs Webex Events & Webinars](https://www.g2.com/compare/circle-so-circle-vs-webex-events-webinars)
- [Circle vs Forj](https://www.g2.com/compare/circle-so-circle-vs-forj)

  ### 8. [Hivebrite](https://www.g2.com/products/hivebrite/reviews)
By Hivebrite
**Average Rating:** 4.4/5
**Total Reviews:** 225
Hivebrite is an all-in-one community management and engagement platform designed to help users build brand engagement and opportunities for their private community.


Reviewers say compared to Gainsight Customer Communities, Hivebrite is:
- Better at support
- More expensive
- Easier to do business with
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Hivebrite](https://www.g2.com/compare/gainsight-customer-communities-vs-hivebrite)
**Compare Hivebrite with other alternatives:**
- [Hivebrite vs Higher Logic Thrive](https://www.g2.com/compare/higher-logic-thrive-vs-hivebrite)
- [Hivebrite vs Influitive](https://www.g2.com/compare/hivebrite-vs-jigsaw-interactive-influitive)
- [Hivebrite vs Bettermode](https://www.g2.com/compare/bettermode-vs-hivebrite)
- [Hivebrite vs Higher Logic Vanilla](https://www.g2.com/compare/higher-logic-vanilla-vs-hivebrite)
- [Hivebrite vs Mighty Networks](https://www.g2.com/compare/hivebrite-vs-mighty-networks)
- [Hivebrite vs Discourse](https://www.g2.com/compare/discourse-vs-hivebrite)
- [Hivebrite vs Circle](https://www.g2.com/compare/circle-so-circle-vs-hivebrite)
- [Hivebrite vs Webex Events & Webinars](https://www.g2.com/compare/hivebrite-vs-webex-events-webinars)
- [Hivebrite vs Forj](https://www.g2.com/compare/forj-vs-hivebrite)

  ### 9. [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews)
By Cisco
**Average Rating:** 4.6/5
**Total Reviews:** 1,078
Webex Events (formerly Socio) powers flexible, end-to-end virtual, in-person and hybrid event experiences—from multi-track conferences to tradeshows to networking events.


Reviewers say compared to Gainsight Customer Communities, Webex Events & Webinars is:
- Better at meeting requirements
- Easier to set up
- Better at support
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Webex Events & Webinars](https://www.g2.com/compare/gainsight-customer-communities-vs-webex-events-webinars)
**Compare Webex Events & Webinars with other alternatives:**
- [Webex Events & Webinars vs Higher Logic Thrive](https://www.g2.com/compare/higher-logic-thrive-vs-webex-events-webinars)
- [Webex Events & Webinars vs Influitive](https://www.g2.com/compare/jigsaw-interactive-influitive-vs-webex-events-webinars)
- [Webex Events & Webinars vs Bettermode](https://www.g2.com/compare/bettermode-vs-webex-events-webinars)
- [Webex Events & Webinars vs Higher Logic Vanilla](https://www.g2.com/compare/higher-logic-vanilla-vs-webex-events-webinars)
- [Webex Events & Webinars vs Mighty Networks](https://www.g2.com/compare/mighty-networks-vs-webex-events-webinars)
- [Webex Events & Webinars vs Discourse](https://www.g2.com/compare/discourse-vs-webex-events-webinars)
- [Webex Events & Webinars vs Circle](https://www.g2.com/compare/circle-so-circle-vs-webex-events-webinars)
- [Webex Events & Webinars vs Hivebrite](https://www.g2.com/compare/hivebrite-vs-webex-events-webinars)
- [Webex Events & Webinars vs Forj](https://www.g2.com/compare/forj-vs-webex-events-webinars)

  ### 10. [Forj](https://www.g2.com/products/forj/reviews)
By Forj
**Average Rating:** 4.6/5
**Total Reviews:** 81
Forj is a modern, community-driven software platform purpose-built to empower the professionals who make our world better. By combining online communities with advanced learning management, Forj is disrupting association technology and creating an entirely new experience for communities of practice by connecting members for the common good. Over one hundred association clients partner with Forj to enhance their member experience, enabling them to grow their membership, revenue, and impact.


Reviewers say compared to Gainsight Customer Communities, Forj is:
- Easier to do business with
- Easier to set up
- Better at meeting requirements
Categories in common with Gainsight Customer Communities: [Online Community Management](https://www.g2.com/categories/online-community-management)

**Compare:** [Gainsight Customer Communities vs Forj](https://www.g2.com/compare/forj-vs-gainsight-customer-communities)
**Compare Forj with other alternatives:**
- [Forj vs Higher Logic Thrive](https://www.g2.com/compare/forj-vs-higher-logic-thrive)
- [Forj vs Influitive](https://www.g2.com/compare/forj-vs-jigsaw-interactive-influitive)
- [Forj vs Bettermode](https://www.g2.com/compare/bettermode-vs-forj)
- [Forj vs Higher Logic Vanilla](https://www.g2.com/compare/forj-vs-higher-logic-vanilla)
- [Forj vs Mighty Networks](https://www.g2.com/compare/forj-vs-mighty-networks)
- [Forj vs Discourse](https://www.g2.com/compare/discourse-vs-forj)
- [Forj vs Circle](https://www.g2.com/compare/circle-so-circle-vs-forj)
- [Forj vs Hivebrite](https://www.g2.com/compare/forj-vs-hivebrite)
- [Forj vs Webex Events & Webinars](https://www.g2.com/compare/forj-vs-webex-events-webinars)


---
## Gainsight Customer Communities Alternatives FAQs

### Which Online Community Management tools do reviewers recommend instead of Gainsight Customer Communities?

Reviewers recommend [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) for its robust support and member engagement tools; [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) for its gamification and advocacy capabilities; [Bettermode](https://www.g2.com/products/bettermode/reviews) for its customization and ease of setup; [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) for its all-in-one community, courses, and membership management; and [Circle](https://www.g2.com/products/circle-so-circle/reviews) for its comprehensive feature set and user-friendly interface. These tools are favored for their ability to deliver engaging, scalable, and customizable online community experiences that address some limitations found in Gainsight Customer Communities.



### How does Gainsight Customer Communities compare to Higher Logic Thrive?

According to G2, both [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) and [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) share an identical average rating of 4.4 out of 5, with Gainsight having 264 reviews and Higher Logic 435 reviews. Gainsight scores higher in Usability (8.7 vs 8.1, a 0.6-point lead), Ease of Setup (8.2 vs 7.8, 0.4-point lead), and Ease of Admin (8.6 vs 8.2, 0.4-point lead), indicating users find Gainsight more user-friendly and easier to implement and manage. Conversely, Higher Logic leads in Meeting Requirements (8.5 vs 8.3, 0.2-point lead), Support (9.0 vs 8.8, 0.2-point lead), and Ease of Doing Business With (9.0 vs 8.9, 0.1-point lead), reflecting stronger alignment with user needs and better customer service experience. Gainsight is praised for ease of use (9 mentions), user interaction (8 mentions), branding customization (5 mentions), and innovation, while Higher Logic is noted for customer support (7 mentions), user interaction (6 mentions), and comprehensive features. Both platforms face critiques on limited customization and learning curves, with Gainsight also noted for occasional setup complexity and Higher Logic for backend unintuitiveness. Overall, Gainsight excels in usability and administration, while Higher Logic offers stronger support and slightly better fulfillment of requirements.



### Why do users choose Higher Logic Thrive over Gainsight Customer Communities?

Users choose [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) over Gainsight Customer Communities primarily for its superior customer support and alignment with user requirements. Higher Logic holds a 0.2-point advantage in Meeting Requirements (8.5 vs 8.3) and a 0.2-point lead in Support (9.0 vs 8.8), underscoring its effectiveness in meeting diverse organizational needs and delivering responsive, knowledgeable assistance. Reviews highlight Higher Logic's outstanding customer service, with multiple mentions of fast, committed support and comprehensive training resources. Additionally, users appreciate Higher Logic's integrated community, marketing, and member engagement capabilities, which provide a unified platform experience. Despite some critiques regarding backend complexity and limited customization, the platform's robust support infrastructure and commitment to client success drive preference among users seeking dependable service and comprehensive engagement tools.



### What are the best alternatives to Gainsight Customer Communities?

The best alternatives to Gainsight Customer Communities include [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) (4.4/5 stars, 435 reviews), [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) (4.4/5 stars, 396 reviews), [Bettermode](https://www.g2.com/products/bettermode/reviews) (4.6/5 stars, 118 reviews), [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) (4.6/5 stars, 691 reviews), and [Circle](https://www.g2.com/products/circle-so-circle/reviews) (4.5/5 stars, 483 reviews). These platforms excel in ease of use, customization, community engagement, and integrated features such as courses, events, and gamification.



### What features do alternatives offer that Gainsight Customer Communities does not?

Gainsight Customer Communities lacks advanced gamification features, extensive customization flexibility, integrated course and membership management, and robust event management tools that some alternatives provide.




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