--- title: Front Reviews meta\_title: 'Front Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2507 reviews by the users' company size, role or industry to find out how Front works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 2507 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Front Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Front, enjoying straightforward navigation and efficient team collaboration. [(165 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1117313&qs=pros-and-cons#reviews) Users value the **team collaboration** aspect of Front, enhancing communication and workflow across the organization. [(145 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1111542&qs=pros-and-cons#reviews) Users appreciate Front's **clean interface and powerful features** , enhancing team collaboration and streamlining customer communication effectively. [(128 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1113900&qs=pros-and-cons#reviews) Users value the **seamless communication** in Front, appreciating its integration with tools and efficient email management. [(127 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1117569&qs=pros-and-cons#reviews) Users find Front's **smart commenting and organizational features** incredibly helpful for streamlined communication and efficiency. [(97 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1115108&qs=pros-and-cons#reviews) Users express concern over **missing features** like advanced analytics and effective email organization, complicating daily tasks. [(67 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1123763&qs=pros-and-cons#reviews) Users report **email management issues** due to tagging problems, ineffective search functions, and lack of AI features for efficiency. [(58 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1118157&qs=pros-and-cons#reviews) Users find **email management cumbersome** , struggling with searching, navigating threads, and forwarding specific messages effectively. [(54 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1123845&qs=pros-and-cons#reviews) Users face **email management issues** with Front, including difficulties in organization and inconsistent performance. [(37 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1117116&qs=pros-and-cons#reviews) Users find the **limited features** of Front disappointing, especially given its high pricing for small to medium businesses. [(35 mentions)](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1118896&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Front ##### 1. Ease of Use Users appreciate the **ease of use** in Front, enjoying straightforward navigation and efficient team collaboration. [ See 165 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1117313&qs=pros-and-cons#reviews) See Related User Reviews ![Juan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan V.") JV Juan V. Mid-Market (51-1000 emp.) 5.0/5 "Front is a key app for our bussiness" What do you like about Front? I like that the way it display emails helps to keep track of everything, since it was implemented, our team is happy and is more productive, the custo ![Charlie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlie M.") CM Charlie M. Small-Business (50 or fewer emp.) 4.0/5 "Great solution for handling external communication internally" What do you like about Front? Front is great for quick communication between team members and easily answering all written inquiries across the org from one central platform. They ##### 2. Team Collaboration Users value the **team collaboration** aspect of Front, enhancing communication and workflow across the organization. [ See 145 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1111542&qs=pros-and-cons#reviews) See Related User Reviews ![Juan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan V.") JV Juan V. Mid-Market (51-1000 emp.) 5.0/5 "Front is a key app for our bussiness" What do you like about Front? I like that the way it display emails helps to keep track of everything, since it was implemented, our team is happy and is more productive, the custo ![Charlie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlie M.") CM Charlie M. Small-Business (50 or fewer emp.) 4.0/5 "Great solution for handling external communication internally" What do you like about Front? Front is great for quick communication between team members and easily answering all written inquiries across the org from one central platform. They ##### 3. Features Users appreciate Front's **clean interface and powerful features** , enhancing team collaboration and streamlining customer communication effectively. [ See 128 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1113900&qs=pros-and-cons#reviews) See Related User Reviews ![Juan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan V.") JV Juan V. Mid-Market (51-1000 emp.) 5.0/5 "Front is a key app for our bussiness" What do you like about Front? I like that the way it display emails helps to keep track of everything, since it was implemented, our team is happy and is more productive, the custo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Smart, Structured, and Built for Efficiency" What do you like about Front? Front stands out for how well it organizes its features, making everything easy to navigate and use. It improves communication both within teams and w ##### 4. Communication Users value the **seamless communication** in Front, appreciating its integration with tools and efficient email management. [ See 127 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1117569&qs=pros-and-cons#reviews) See Related User Reviews ![Charlie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlie M.") CM Charlie M. Small-Business (50 or fewer emp.) 4.0/5 "Great solution for handling external communication internally" What do you like about Front? Front is great for quick communication between team members and easily answering all written inquiries across the org from one central platform. They ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Very positive experience with Front Implementation" What do you like about Front? AI capabilities, historical trails, tasks ##### 5. Helpful Users find Front's **smart commenting and organizational features** incredibly helpful for streamlined communication and efficiency. [ See 97 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1115108&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "I love Front but..." What do you like about Front? I like the font and theme, it's easy to read. The shared contacts. AA Adriana A. Mid-Market (51-1000 emp.) 4.5/5 "Excellent communication and nice new features " What do you like about Front? It’s a very user-friendly platform. The AI features to adjust tone, improve grammar, or translate messages are a huge plus, helping us maintain a prof ### 5 Cons or Disadvantages of Front ##### 1. Missing Features Users express concern over **missing features** like advanced analytics and effective email organization, complicating daily tasks. [ See 67 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1123763&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "A great way to view many inboxes & categories of emails in an organized manner with proper security measures." What do you dislike about Front? The latest update did have me confused on where to locate diffferent items that I usually see on a daily basis. It would have been nice to receive an AA Adriana A. Mid-Market (51-1000 emp.) 4.5/5 "Excellent communication and nice new features " What do you dislike about Front? Some emails are occasionally delayed and take a bit longer than expected to arrive. We use Front daily so the volume of email is high. On the other ha ##### 2. Email Issues Users report **email management issues** due to tagging problems, ineffective search functions, and lack of AI features for efficiency. [ See 58 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1118157&qs=pros-and-cons#reviews) See Related User Reviews ![Sasha M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sasha M.") SM Sasha M. Enterprise (\> 1000 emp.) 3.5/5 "the front in box is good and it keeps our team organized" What do you dislike about Front? sometimes the emails gets mixed up but over all its good ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Front offers fresh, instinctive & easy to use interface." What do you dislike about Front? while Front is a powerhouse for collaboration, it isn't perfect (Well nothings 100% perfect tho.). The little hurdles I face are, SYNC Friction betwee ##### 3. Email Management Users find **email management cumbersome** , struggling with searching, navigating threads, and forwarding specific messages effectively. [ See 54 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1123845&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "I love Front and it's my preferred email platform." What do you dislike about Front? They can improve on their cost to use the platform, it's pretty expensive. They could still improve on the occasional system issue where it will go do ![Sasha M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sasha M.") SM Sasha M. Enterprise (\> 1000 emp.) 3.5/5 "the front in box is good and it keeps our team organized" What do you dislike about Front? sometimes the emails gets mixed up but over all its good ##### 4. Email Management Issues Users face **email management issues** with Front, including difficulties in organization and inconsistent performance. [ See 37 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1117116&qs=pros-and-cons#reviews) See Related User Reviews AA Adriana A. Mid-Market (51-1000 emp.) 4.5/5 "Excellent communication and nice new features " What do you dislike about Front? Some emails are occasionally delayed and take a bit longer than expected to arrive. We use Front daily so the volume of email is high. On the other ha ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "I love Front and it's my preferred email platform." What do you dislike about Front? They can improve on their cost to use the platform, it's pretty expensive. They could still improve on the occasional system issue where it will go do ##### 5. Limited Features Users find the **limited features** of Front disappointing, especially given its high pricing for small to medium businesses. [ See 35 mentions ](https://www.g2.com/products/front/reviews?filters%5Bsentiment_snippet%5D=1118896&qs=pros-and-cons#reviews) See Related User Reviews ![Charlie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlie M.") CM Charlie M. Small-Business (50 or fewer emp.) 4.0/5 "Great solution for handling external communication internally" What do you dislike about Front? The biggest issue I've found with Front has been personal inboxes. General inboxes are great but personal don't always function as would be expected ( ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "A great way to view many inboxes & categories of emails in an organized manner with proper security measures." What do you dislike about Front? The latest update did have me confused on where to locate diffferent items that I usually see on a daily basis. It would have been nice to receive an ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5/20/2026 "Seamless Email Collaboration and Integration with Outlook" 5/5 What do you like best about Front? I like that Front helps me and my team collaborate when drafting emails to our clients. It's helpful because we can chat as we're drafting emails and catch each other up on different pieces of information that we need. I also like that it integrates with our Outlook emails, which helps me manage all of our emails in one place rather than having to open a bunch of different inboxes. It's nice because it works as a ticketing system, so I can see when things get done. Review collected by and hosted on G2.com. What do you dislike about Front? Nothing as of now. Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? Front helps me and my team collaborate when drafting emails to clients. We can chat as we're drafting emails and update each other on the necessary information. It's helpful because we manage all emails in one place, and it functions as a ticketing system, so I can track progress. Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-12848172/official_response/edit) Thanks for the wonderful review! We love to hear how Front helps you and your team :D Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 6/19/2026 "An Organizational Boost with Some Configuration Challenges" 5/5 What do you like best about Front? I really like the comments and discussions in Front, as they truly facilitate exchanges and help to unite our team. The sharing of emails, shared inboxes, shared drafts, comments, and tags provide a great time-saving and organizational benefit, avoiding the sending of numerous emails. Additionally, getting started was quite simple and we were well supported by the account manager. Review collected by and hosted on G2.com. What do you dislike about Front? the rules are not easy to configure, especially since your new update Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? Front simplifies email sharing, use shared inboxes, drafts, comments, and tags, which is a great time and organization saver, avoiding many email sends. I particularly appreciate the comments and discussions that enhance the exchange between us. Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-12980825/official_response/edit) Thanks so much for the review. We are really glad Front’s comments and discussions are helping your team stay aligned, and that shared inboxes, shared drafts, tagging, and email sharing are saving time and cutting down on extra back-and-forth. We also appreciate the honest feedback about rules. We know automations can take some time to get comfortable with, especially after an update, and we are continuing to improve the setup experience. Thanks again for sharing, and we are happy to hear onboarding felt simple and that your account manager support made a difference. Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated JL Jaja L. Mid-Market (51-1000 emp.) 3/19/2026 "Great for Team Organization but Needs Stability Improvements" 4.5/5 What do you like best about Front? I like Front's search capabilities, which make it very easy to look up emails, quotes, and trips with limited information. With a team of 25+, where we often pass work off to each other, being able to search and research what has already been done is very valuable. The initial setup was pretty easy, and that was appreciated. I also value how it keeps me organized with my team. Review collected by and hosted on G2.com. What do you dislike about Front? It crashes too often. Sometimes says too many attachments to send an email. I have to often start a fresh email or close out of a window and reopen it for me to send. Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? Front keeps me organized with my team of 25+. The search capabilities make it easy to look up emails and past tasks, which is invaluable for managing shared workloads. Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-12513206/official_response/edit) Hey there! Annie from the Support Team here. We really appreciate you sharing your feedback relating to how Front has helped you and your organization out. Relating to the attachment limit, Front has a maximum attachment limit of 100 files per email. If you are seeing this error and your message does not contain 100 files, they might be included in the previous message content in your draft. In this case we recommend removing the previous message content by clicking the three-dot menu below your signature, then the X icon, to delete the quoted text. This usually does the trick and allows you to remain within the same thread without having to start a new conversation. We hope you have a lovely day! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jonathan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan F.") JF Jonathan F. 2/6/2026 "Effortless Email and Team Communication Integration" 5/5 What do you like best about Front? I really like using Front for its modern software solution that makes keeping a clean inbox easy. The simple and integrated calendar is nice, and I appreciate the ability to create rules and automation. I enjoy how it manages external client conversations and keeps internal communications clean. It's helpful to be able to leave a note, comment, or tag on an email without interrupting an external email thread. Plus, being able to assign emails is a big plus. I love that it integrates with our Slack and Asana, and I really can't imagine going back to emails without Front. Review collected by and hosted on G2.com. What do you dislike about Front? Some of our staff has a hard time learning the system quickly. I'm not sure if Front offers training or guided support, but that may be helpful to our firm! It might be helpful to have a training certification for new users to get comfortable with the system. Additionally, live office hours for specific issues and/or questions could be helpful. Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? I use Front to mix internal and external communications seamlessly, leaving notes without disrupting email threads. It helps manage client conversations while keeping internal chats clean, and shared accounts enable easy email assignment. Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-12322337/official_response/edit) Thank you so much for this wonderful feedback! We really appreciate you taking the time to share what's working well for you. It's great to hear that Front has made such a positive impact on your workflow. We love that features like comments, notes, and assignments are helping your team collaborate more effectively, and that the Slack and Asana integrations are adding value. I'm happy to let you know that Front offers several training and support resources that can help: - Front Office Hours: https://community.front.com/events?tab=upcoming - Front Academy: https://academy.front.com/app - Help Center: https://help.front.com/en - Support team: By selecting the "Contact us" at the top of the help center page. We're committed to helping your team succeed with Front, and these resources are designed to make onboarding as smooth as possible. Please don't hesitate to reach out if you'd like help pointing your team in the right direction! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 5/30/2025 "Very positive experience with Front Implementation" 4.5/5 What do you like best about Front? AI capabilities, historical trails, tasks Review collected by and hosted on G2.com. What do you dislike about Front? No functionality yet on internal chat. AI Tagging/Topics still on early stages and with some bugs. translating, summarising work pretty well. Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? Def. helping us centralize and structure communication that would otherwise be scattered across email threads, chats, and disconnected systems. In our industry, where timing, coordination, and responsiveness are critical, having a shared inbox with clear accountability and visibility has been a game-changer. It’s reduced missed messages, sped up our internal workflows, and improved how we handle high-stakes conversations with customers. For me personally, it’s meant I can trust our inboxes & subsequent analytics to reflect what’s really happening operationally, making it easier to prioritize, automate routine tasks, and scale the team without losing consistency. Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-11240096/official_response/edit) Hi there. Thank you so much for taking the time to share this review! We’re happy to hear that Front has helped boost collaboration, accountability, and transparency across your teams, especially in such a fast-paced and high-stakes environment. It’s great to know that the shared inbox and communication workflows are making an impact in your day-to-day work and helping your team stay aligned and responsive. We also appreciate your honest feedback around areas for improvement. Thanks again for being a part of the Front community! 3/30/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Veronica R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veronica R.") VR Veronica R. Customer Service Agent Mid-Market (51-1000 emp.) 6/30/2026 "Streamlines Daily Tasks and Simplifies Customer Issue Resolution" 5/5 What do you like best about Front? It helped me organize my daily tasks and resolve issues with customers. Review collected by and hosted on G2.com. What do you dislike about Front? Nothing so far it really helps me with my day to day work Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? it helps me to communicate with my customers and keeping everything organize Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-13049928/official_response/edit) Thanks so much for the review. We’re really glad Front is helping you stay organized day to day, keep on top of tasks, and resolve customer issues faster. It’s great to hear it’s also making customer communication simpler! Thanks again for taking the time to share this! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Toula H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toula H.") TH Toula H. CHAUFFEUR RELATIONS Mid-Market (51-1000 emp.) 6/22/2026 "Very Easy to Use for Sending Mass Messages" 5/5 What do you like best about Front? ITS VERY EASY TO USE AND I CAN SEND MASS MESSAGES Review collected by and hosted on G2.com. What do you dislike about Front? NOTHING REALLY, I REALLY ENJOY IT AND I HOOPE WE ALWAYS USE IT Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? ITS SOLVING ME MANUALKLY HAVING TO TEXT CHAUFFEURS ONE BY ONE Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-12991391/official_response/edit) Hi Toula, Thank you for your review! We're thrilled to hear that Front makes it easy for you to send mass messages and that you've had such a positive experience using the platform. It's especially rewarding to know that Front has become a tool you enjoy working with every day. We appreciate your support and your feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5/25/2026 "Simplified Collaboration with Integrated Suggestions" 4.5/5 What do you like best about Front? I like the fact that we can collaborate with multiple collaborators and also have response suggestions based on our internal processes. The use of the platform is also smooth with few bugs. It saves me a lot of time and helps me have a clear and professional discourse by clarifying my ideas. Moreover, the initial installation was very easy, and getting started is instantaneous. Review collected by and hosted on G2.com. What do you dislike about Front? Writing the FAQ is complicated with Front, there is not much freedom of action in the presentation of the articles and the menu. Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? Front improves information sharing and responsiveness, saves me a lot of time, and helps me have a clear and professional discourse. Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-12868121/official_response/edit) Thank you for leaving your review. Please remember if you ever have any questions, you can always reach out to our Support Team at support@frontapp.com I hope you have a lovely day. Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Psichologyst Human Resources Small-Business (50 or fewer emp.) 8/21/2023 "So far, so good" 5/5 What do you like best about Front? I have been using Front for the last months, no disappointment yet, tagging someone on a conversation is very helpful, I believe this app is heading on the correct direction Review collected by and hosted on G2.com. What do you dislike about Front? Haven´t found any issue yet. Someone explained to me how to increase the time if I want to undo a recent email. This has been very helpful. Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? The comunication with my co-workers has been great, fast, I like the fack i can search in all inboxes within mi organization. Like i said before, this app so is useful. Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-8505583/official_response/edit) Hi Jorge, thanks for sharing your thoughts here. Nice to hear the tagging and merging help you! I see you want to also extend the undo send. That can be set up to a minute. We have more detail about how to change that in your settings here https://help.front.com/en/articles/2035 If any other questions come up, please feel more than welcome to reach out to our support@front.com. We'd be more than happy to assist further. 3/2/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony B.") TB Tony B. Mechanic Mid-Market (51-1000 emp.) 7/6/2026 "Easy Access to Downed Equipment and Smooth Customer Communication" 5/5 What do you like best about Front? Ease of access to downed equipment and ability to communicate with customer Review collected by and hosted on G2.com. What do you dislike about Front? Nothing the app works and does everything I’ve expected out of it Review collected by and hosted on G2.com. What problems is Front solving and how is that benefiting you? Communication Review collected by and hosted on G2.com. Show More Response from Otto B of Front [Editedit](https://www.g2.com/survey_responses/front-review-13069360/official_response/edit) Thanks so much for the lovely review! 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