--- title: Friendbuy Reviews meta\_title: 'Friendbuy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how Friendbuy works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 57 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- ### Friendbuy Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **fantastic customer support** from Friendbuy, appreciating their quick responses and helpful advice during setup. [(3 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1693006&qs=pros-and-cons#reviews) Users value the **seamless referral process** and exceptional support from Friendbuy, enhancing customer engagement and satisfaction. [(3 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1691931&qs=pros-and-cons#reviews) Users find Friendbuy **very user-friendly** , appreciating its seamless referral process and great customer support. [(2 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1692472&qs=pros-and-cons#reviews) Users value the **exceptional customer support** from Friendbuy, noting their responsiveness and insightful assistance throughout the experience. [(2 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1692502&qs=pros-and-cons#reviews) Users appreciate the **effective rewards program** of Friendbuy, enhancing customer retention and satisfaction effortlessly. [(2 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1692391&qs=pros-and-cons#reviews) Users face **integration issues** with Friendbuy, needing external platforms like Klaviyo for customer communications and data. [(2 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1692976&qs=pros-and-cons#reviews) Users report **limited reporting** capabilities, leading to discrepancies and reliance on external tools for customer insights. [(2 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1957792&qs=pros-and-cons#reviews) Users report **poor reporting** dashboards in Friendbuy, leading to discrepancies and challenges in customer data management. [(2 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1957847&qs=pros-and-cons#reviews) Users are frustrated by **poor account management and customer service** that lacks product knowledge and responsiveness. [(1 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1957844&qs=pros-and-cons#reviews) Users find the **difficult setup** of Friendbuy a barrier due to complex integrations and required customizations. [(1 mentions)](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1957850&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Friendbuy ##### 1. Customer Support Users commend the **fantastic customer support** from Friendbuy, appreciating their quick responses and helpful advice during setup. [ See 3 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1693006&qs=pros-and-cons#reviews) See Related User Reviews ![Joann B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joann B.") JB Joann B. 5.0/5 "A Seamless Referral Experience with Stellar Support" What do you like about Friendbuy? I use Friendbuy for referrals and it provides a seamless process for our customers to refer their friends. I appreciate the great dedicated support te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great support, bespoke experience" What do you like about Friendbuy? I have had a consistently positive experience with multipl Friendbuy CSM's. They are quick with new ideas, and always responsive and insightful. I als ##### 2. Referral Programs Users value the **seamless referral process** and exceptional support from Friendbuy, enhancing customer engagement and satisfaction. [ See 3 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1691931&qs=pros-and-cons#reviews) See Related User Reviews ![Joann B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joann B.") JB Joann B. 5.0/5 "A Seamless Referral Experience with Stellar Support" What do you like about Friendbuy? I use Friendbuy for referrals and it provides a seamless process for our customers to refer their friends. I appreciate the great dedicated support te ![Michael .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael .") M Michael . Mid-Market (51-1000 emp.) 5.0/5 "Great referral/rewards platform with stellar customer support" What do you like about Friendbuy? The referral system is very easy to use and works well. It's been a nice addition to our retention and acquisition efforts and has been very popular w ##### 3. Ease of Use Users find Friendbuy **very user-friendly** , appreciating its seamless referral process and great customer support. [ See 2 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1692472&qs=pros-and-cons#reviews) See Related User Reviews ![Joann B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joann B.") JB Joann B. 5.0/5 "A Seamless Referral Experience with Stellar Support" What do you like about Friendbuy? I use Friendbuy for referrals and it provides a seamless process for our customers to refer their friends. I appreciate the great dedicated support te ![Michael .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael .") M Michael . Mid-Market (51-1000 emp.) 5.0/5 "Great referral/rewards platform with stellar customer support" What do you like about Friendbuy? The referral system is very easy to use and works well. It's been a nice addition to our retention and acquisition efforts and has been very popular w ##### 4. Helpful Users value the **exceptional customer support** from Friendbuy, noting their responsiveness and insightful assistance throughout the experience. [ See 2 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1692502&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great support, bespoke experience" What do you like about Friendbuy? I have had a consistently positive experience with multipl Friendbuy CSM's. They are quick with new ideas, and always responsive and insightful. I als ![Michael .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael .") M Michael . Mid-Market (51-1000 emp.) 5.0/5 "Great referral/rewards platform with stellar customer support" What do you like about Friendbuy? The referral system is very easy to use and works well. It's been a nice addition to our retention and acquisition efforts and has been very popular w ##### 5. Rewards Program Users appreciate the **effective rewards program** of Friendbuy, enhancing customer retention and satisfaction effortlessly. [ See 2 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1692391&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great support, bespoke experience" What do you like about Friendbuy? I have had a consistently positive experience with multipl Friendbuy CSM's. They are quick with new ideas, and always responsive and insightful. I als ![Michael .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael .") M Michael . Mid-Market (51-1000 emp.) 5.0/5 "Great referral/rewards platform with stellar customer support" What do you like about Friendbuy? The referral system is very easy to use and works well. It's been a nice addition to our retention and acquisition efforts and has been very popular w ### 5 Cons or Disadvantages of Friendbuy ##### 1. Integration Issues Users face **integration issues** with Friendbuy, needing external platforms like Klaviyo for customer communications and data. [ See 2 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1692976&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Less of a Loyalty Program, More like a Points System" What do you dislike about Friendbuy? What I dont like about Friendbuy: 1. Poor reporting dashboards and incorrect reporting 2. The only way to find out customers information is via Klav ##### 2. Limited Reporting Users report **limited reporting** capabilities, leading to discrepancies and reliance on external tools for customer insights. [ See 2 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1957792&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great support, bespoke experience" What do you dislike about Friendbuy? We have had some slight reporting discrepencies over the years, as we've run into the occasional pixel issue. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Less of a Loyalty Program, More like a Points System" What do you dislike about Friendbuy? What I dont like about Friendbuy: 1. Poor reporting dashboards and incorrect reporting 2. The only way to find out customers information is via Klav ##### 3. Poor Reporting Users report **poor reporting** dashboards in Friendbuy, leading to discrepancies and challenges in customer data management. [ See 2 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1957847&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great support, bespoke experience" What do you dislike about Friendbuy? We have had some slight reporting discrepencies over the years, as we've run into the occasional pixel issue. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Less of a Loyalty Program, More like a Points System" What do you dislike about Friendbuy? What I dont like about Friendbuy: 1. Poor reporting dashboards and incorrect reporting 2. The only way to find out customers information is via Klav ##### 4. Account Management Users are frustrated by **poor account management and customer service** that lacks product knowledge and responsiveness. [ See 1 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1957844&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Less of a Loyalty Program, More like a Points System" What do you dislike about Friendbuy? What I dont like about Friendbuy: 1. Poor reporting dashboards and incorrect reporting 2. The only way to find out customers information is via Klav ##### 5. Difficult Setup Users find the **difficult setup** of Friendbuy a barrier due to complex integrations and required customizations. [ See 1 mentions ](https://www.g2.com/products/friendbuy/reviews?filters%5Bsentiment_snippet%5D=1957850&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Less of a Loyalty Program, More like a Points System" What do you dislike about Friendbuy? What I dont like about Friendbuy: 1. Poor reporting dashboards and incorrect reporting 2. The only way to find out customers information is via Klav ## Top-Rated Alternatives [ ![LoyaltyLion](https://images.g2crowd.com/uploads/product/hd_favicon/2d53556fd7eca2c602961126f42eda1d/loyaltylion.svg "LoyaltyLion") LoyaltyLion 4.6/5(610) ](https://www.g2.com/products/loyaltylion/reviews) [ ![Smile.io](https://images.g2crowd.com/uploads/product/hd_favicon/751a19050c8533b1829fff47926bbdc1/smile-io.svg "Smile.io") Smile.io 4.6/5(455) ](https://www.g2.com/products/smile-io/reviews) [ ![Influitive](https://images.g2crowd.com/uploads/product/hd_favicon/d7f219a5dd1d2865c5e213dda903f704/jigsaw-interactive-influitive.svg "Influitive") Influitive 4.4/5(396) ](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) [ View All Alternatives ](https://www.g2.com/products/friendbuy/competitors/alternatives) ![Jodi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jodi B.") JB Jodi B. Direct Marketing Manager Mid-Market (51-1000 emp.) 8/10/2026 "Friendbuy Makes Referral Programs Easy, Backed by Excellent Support" 5/5 What do you like best about Friendbuy? What I like most about Friendbuy is how easy the platform is to use, combined with the excellent customer service and support. The platform makes it simple to manage our referral program, and the Friendbuy team is responsive, knowledgeable, and always willing to help when we need assistance. Review collected by and hosted on G2.com. What do you dislike about Friendbuy? Some of the reporting can be a little confusing at times, particularly when trying to understand how certain metrics are calculated or presented. However, whenever I have questions, the Friendbuy team is always responsive and takes the time to explain the reporting and help me understand the data. Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? Friendbuy is helping us solve the challenge of different areas of the business wanting their own referral programs rather than using one centralized program. The flexibility of the platform allows us to build customized referral programs for different parts of the business while still managing them through one platform. This gives each team the ability to have a program tailored to their specific goals and needs without having to create entirely separate solutions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joann B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joann B.") JB Joann B. 1/7/2026 "A Seamless Referral Experience with Stellar Support" 5/5 What do you like best about Friendbuy? I use Friendbuy for referrals and it provides a seamless process for our customers to refer their friends. I appreciate the great dedicated support team that Friendbuy has. Their platform is very user-friendly and comes with great analytics tools. The initial setup of Friendbuy was very easy. Review collected by and hosted on G2.com. What do you dislike about Friendbuy? everything has been positive from our experience with Friendbuy Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? Friendbuy provides a seamless process for my customers to refer their friends. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Michael .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael .") M Michael . Marketing Manager Mid-Market (51-1000 emp.) 4/23/2025 "Great referral/rewards platform with stellar customer support" 5/5 What do you like best about Friendbuy? The referral system is very easy to use and works well. It's been a nice addition to our retention and acquisition efforts and has been very popular with customers. The rewards system is still new to us, but so far it's working smoothly and customers have been collecting and redeeming their points successfully. The customer support teams are fantastic and have been incredibly helpful throughout all of the setup and implementation. They're quick to answer questions and provide solutions, and often offer helpful advice on how to best utilize our referral and rewards programs. Review collected by and hosted on G2.com. What do you dislike about Friendbuy? I haven't found anything unhelpful or what would be considered a downside to using FriendBuy yet. Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? It's giving us a way to reward our most loyal customers and encourage them to purchase again, sooner. It's also provided a very easy way for current customers to refer new customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 11/27/2024 "Less of a Loyalty Program, More like a Points System" 0/5 What do you like best about Friendbuy? There is nothing to like about Friendbuy as it isnt really a Loyalty Program that provides value. Review collected by and hosted on G2.com. What do you dislike about Friendbuy? What I dont like about Friendbuy: 1. Poor reporting dashboards and incorrect reporting 2. The only way to find out customers information is via Klaviyo and not in the Friendbuy system. 3. No ways to do a Gift With Purchase 4. To communicate with customers in the loyalty program, it must be done manually within Attentive or Klaviyo - no true integration 5. The customer service and account management is not very knowledgeable on their own product. 6. They state they are working on improvements but those promises are vaporware. 7. They are overpriced and cost more than much better competitors like Yotpo, LoyaltyLion, Bubblehouse. 8. Any customizations require significant development on a company's side. 9. The UX for customers to redeem points is not intuitive and causes issues for our customer service team to help customers redeem. 10. There is no segmentation capabilities in the system. 11. There is an additional $1k/mo charge if you want to be able to do a tier system for your loyalty program . Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? It was supposed to be a Loyalty Program for our company but it is a useless tool that doesnt work like other loyalty programs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 4/23/2025 "Great support, bespoke experience" 4.5/5 What do you like best about Friendbuy? I have had a consistently positive experience with multipl Friendbuy CSM's. They are quick with new ideas, and always responsive and insightful. I also like that the product can be as hands-on or as hands-off as your team needs it to be. Review collected by and hosted on G2.com. What do you dislike about Friendbuy? We have had some slight reporting discrepencies over the years, as we've run into the occasional pixel issue. Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? Using social proof and word of mouth to bring in new customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic OB Olivia B. Mid-Market (51-1000 emp.) 12/13/2023 "Revolutionized the way I approach referral marketing for my business." 5/5 What do you like best about Friendbuy? First and foremost, the interface is intuitive and well-designed. Navigating through the platform is a breeze, and setting up a referral program was surprisingly simple. Friendbuy provides a range of customization options, allowing me to tailor the program to fit my brand seamlessly. One of the standout features of Friendbuy is its A/B testing capabilities. This allows me to experiment with different program variations and identify what resonates best with my audience. It's a game-changer for refining and improving the effectiveness of my referral initiatives. Review collected by and hosted on G2.com. What do you dislike about Friendbuy? While Friendbuy provides customization options, some users might find the level of customization they desire challenging to achieve. Depending on your specific branding and program requirements, you may encounter limitations in tailoring certain elements to your exact specifications. Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? Friendbuy is helping us acquire new customers and grow a larger loyal, trustworthy client base. We are seeing rapid growth and larger order values when people discover us from those they trust. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MR Molly R. Mid-Market (51-1000 emp.) 11/6/2023 "FriendBuy provides a Marketer-friendly end-to-end solution" 4/5 What do you like best about Friendbuy? - Flexibility; FBuy makes it easy to test new offers/creatives/CTAs with little to no internal support when fully utilizing FBuy's widgets and functionalities - The FBuy team is extremely helpful and quick to respond - Fraud rules available are robust - Widgets make it easy to implement things like referral status, that would normally require internal resources to build and maintain - When implemented correctly and using FBuy's full suite of functionalities, reporting is robust and beneficial - Options to go beyond referral credits and use the platform for loyalty/gamification Review collected by and hosted on G2.com. What do you dislike about Friendbuy? - Would like some more flexibility with widget layout and design - Without support from our FBuy team, it would be challenging to understand and maintain the various campaign set-ups (this could be due to still using legacy features) Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? Providing the ability to track all referrals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John B.") JB John B. Director of Marketing Mid-Market (51-1000 emp.) 11/8/2023 "Great turnkey referral program with excellent onboarding support" 5/5 What do you like best about Friendbuy? I've had experiences with multiple Referral Programs in the past that have been implemented after lots of effort and then quickly abandoned due to how much manual effort was required for tracking and fulfilling rewards. What I like the most about Friendbuy is that it was so turnkey to implement including the versioning of creative assets to meet our brand guidelines and specific program needs, a dashboard for tracking performance, hands-off reward fulfillment, and a customer service portal for our agents to support customer inquiries all in one place. Review collected by and hosted on G2.com. What do you dislike about Friendbuy? I have no dislikes, any limitations we've run into have been on our side as it relates to some restrictions based on our specific e-commerce buy-flow and integrations. Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? Saved us months of trying to build a Referral Program from scratch and gives us a turnkey solution to offer a Referral Program and reward fulfillment for our advocates and referrals with little effort on our end. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 11/7/2023 "Great tool for lifecycle marketing teams" 4/5 What do you like best about Friendbuy? The new friendbuy platform is easy to use and was a streamline process to implement. The reporting capabilities within the friendbuy platform are top noch. It allows our team to continue to improve the referral program and test into new possibilities. The A/B testing capabilities give us free range to test into our loyalty program as we build with great insights. I am using the platform on a regular basis to pull insights and was easy to integrate into our Iterable platform as well. Review collected by and hosted on G2.com. What do you dislike about Friendbuy? The only downside to Friendbuy is not on their end but ours as our site is set up differently so we can't use as many of the integrations the platform has to offer. Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? Friendbuy is helping us solve the contribution our referral program provides to our acquisition initiatives and test into what our customers are looking for when it comes to a loyalty program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JC Jennie C. Mid-Market (51-1000 emp.) 11/6/2023 "Lovely sales team" 4/5 What do you like best about Friendbuy? The sales team were always super responsive and friendly and worked to try to fit our needs. Similar with the customer service reps. They always seemed well prepared for meetings and took extensive notes. Appreciated how patient they were with us. Review collected by and hosted on G2.com. What do you dislike about Friendbuy? The paying extra for each additional currency/ currency store thing was weird. We are a global company selling in loads of currencies, so it's strange that these diff currencies have to appear in different spaces (unless I didn't understand that part correctly) Review collected by and hosted on G2.com. What problems is Friendbuy solving and how is that benefiting you? We have a high NPS and highly engaged customers, so we want them to help grow our customer base Review collected by and hosted on G2.com. 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