--- title: Freshmarketer Reviews meta_title: 'Freshmarketer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 35 reviews by the users' company size, role or industry to find out how Freshmarketer works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 35 scale: '5' date_modified: '2026-09-28' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Freshmarketer Reviews & Product Details

Profile Status

This profile is currently managed by Freshmarketer but has limited features.

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Pricing

Pricing provided by Freshmarketer.

Free

$0.00
1 User Per Month

Enterprise

$15.00
1 User Per Month

User Insights

Average based on 35 real user reviews.

Typical contract price

$0k - $0k

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Per Month

Pooja S.
PS
Pooja S.
Founder
Small-Business (50 or fewer emp.)
"Honest Review"
1.5/5
What do you like best about Freshmarketer?

Nothing really great, they promise to provide an omnichannel for everything with zero support from their end. Please opt for other platforms, at least they genuinely provide you support for the same. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

There is no support provided by the team, they are not bothered once they onboard you. Review collected by and hosted on G2.com.

IZ
Iryna Z.
Sales
Small-Business (50 or fewer emp.)
"Great for e-commerce and online platforms"
4/5
What do you like best about Freshmarketer?

I started using FreshMarketer as part of my freshsales subscription. It has many good options for the websites that generate revenue online such as e-commerce, online booking, platforms etc: you can do A/B testing without any coding skills, generate heatmaps to see the most clicks and engagement and do session replays to see how the real users navigate the website. It is also a good tool to manage DEM and e-mail marketing campaigns, it's easy to segment the leads and import those into the CRM. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

it's a good tool but probably the "contact" section could be improved in order to segment it faster and see the hottest leads and the most engaged visitors or readers of an email. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"One stop solution to manage your marketing campaigns"
4.5/5
What do you like best about Freshmarketer?

The easy implementation and the seamless integration with FreshDesk and FreshSales. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

The limited contacts option in the free plan and the lack of integration support with certain third-party applications. Review collected by and hosted on G2.com.

Pradeep K.
PK
Pradeep K.
Senior Digital Maketer
Computer Software
Mid-Market (51-1000 emp.)
"Good platform for Email marketers"
4/5
What do you like best about Freshmarketer?

It helped me send mass email campaigns

This platform saves my time lot Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

The pricing for this platform is a little high

But, they offer startup offers Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"A complete marketing automation tool"
4/5
What do you like best about Freshmarketer?

Supports multiple apps and features. The automation process is so clean and efficient. Review collected by and hosted on G2.com.

What do you dislike about Freshmarketer?

More amazing features can be enabled for lower pricing plans. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Freshmarketer.

Free

$0.00
1 User Per Month

Enterprise

$15.00
1 User Per Month
Freshmarketer Comparisons