---
title: Fresha Reviews
meta_title: 'Fresha Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Fresha works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 3
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Fresha Reviews
**Vendor:** Fresha  
**Category:** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 3
## About Fresha
Fresha is the leading scheduling and booking software for beauty and wellness. Everyone gets unlimited bookings, locations, team members and notifications. Boost your sales and attract new clients by accepting online bookings directly through Google search, your Facebook and Instagram pages, and your website. Clients are easily kept up to date via automated texts, emails and the mobile app. Over 500,000 beauty and wellness professionals across the globe trust Fresha to power their businesses. It is the world’s most popular booking software for salons, barbershops and spas.



## Fresha Pros & Cons
**What users like:**

- Users find Fresha's interface highly **easy to use** , allowing efficient appointment booking and organization effortlessly. (3 reviews)
- Users enjoy the **straightforward booking management** of Fresha, making appointment organization effortless for both clients and themselves. (2 reviews)
- Users appreciate the **easy access to gift vouchers** , enhancing client convenience and satisfaction. (1 reviews)
- Users love the **user-friendly setup** and appreciate the abundant features of Fresha, including online booking and marketing tools. (1 reviews)
- Users love the **robust marketing tools** of Fresha, enhancing their business outreach with ease and efficiency. (1 reviews)
- Payment Processing (1 reviews)
- Users find **Fresha's scheduling easy** , simplifying appointment bookings and time management for themselves and clients. (1 reviews)
- Setup Ease (1 reviews)
- Users appreciate the **straightforward appointment booking** with Fresha, helping them stay organized and manage their time effectively. (1 reviews)

**What users dislike:**

- Users are frustrated by **booking issues** , particularly being charged for cancellations despite no revenue generated. (1 reviews)
- Users find Fresha has **limited features** , specifically designed for hairdressers, lacking options for massage therapists. (1 reviews)
- Users report **payment issues** with Fresha, facing unexpected charges even for canceled bookings that affect their finances. (1 reviews)

## Fresha Reviews
  ### 1. User Friendly Excellence for Client Booking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackie B. | Customer Service Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Fresha?**

I love how straightforward it is to use for booking appointments and keeping my time organized for myself and clients. It was also very quick to sign up and worked seamlessly when I first opened my business. I use fresha everyday to keep tabs on upcoming appointments and to block off work days for personal time.

**What do you dislike about Fresha?**

When I first started my business some of the initial expenses surprised me when I had an influx of new clients that found me through Fresha's portal. Then I was charged a percentage of their booking even if the booking fell through.

**What problems is Fresha solving and how is that benefiting you?**

Fresha makes it easy for clients to book their own appointment within my set working hours. It also does the job of notifying each client before their upcoming appointment. It also allows me to book time off seamlessly by adjusting my working hours so no one can book during those designated times. It also prevents last minute, surprise appointments since you are able to adjust how far in advance someone must book.

  ### 2. Fresha is designed for Hairdressers rather than Massage Therapists

**Rating:** 2.5/5.0 stars

**Reviewed by:** Michele W. | Owner/Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about Fresha?**

Gift vouchers were easy and clients were able to access them easily

**What do you dislike about Fresha?**

Client notes.  Was designed for hairdressers rather than massage therapists. Couldn't use session packs either

**What problems is Fresha solving and how is that benefiting you?**

I have moved away from Fresha now

  ### 3. Hidden gem!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2021

**What do you like best about Fresha?**

Easy to use and set up. This app has so many awesome features! Online booking, credit card processing, email and text marketing, just to name a few. This is truly a hidden gem.

**What do you dislike about Fresha?**

There is nothing on this app to dislike. You can access on a desktop as well. Everything works really well and no complaints or problems that we see at all. You do need to have time to add all of your services.

**What problems is Fresha solving and how is that benefiting you?**

Online booking in real time, email marketing! So many benefits using this app. You can create gift cards as well. Much more productive using the app and business has increased.


## Fresha Discussions
  - [What is Fresha used for?](https://www.g2.com/discussions/what-is-fresha-used-for)

- [View Fresha pricing details and edition comparison](https://www.g2.com/products/fresha/reviews?source=search&section=pricing&secure%5Bexpires_at%5D=2026-08-06+09%3A57%3A24+-0500&secure%5Bsession_id%5D=a3dab8f1-6357-435a-9eda-5cdf668e040d&secure%5Btoken%5D=46892f7660aaa6d9770f336aed0260a4d230ae8c5adc22976987cac437a15a9a&format=llm_user)

## Fresha Features
**Additional Functionality**
- Recurring/Subscription Billing
- Payment Processing
- Access Controls/Permissions
- Automated Scheduling
- Customer Database
- Generative AI
- SMS Messaging
- Wait List Management
- Member Communication
- Website Integration
- Third-Party Integrations
- Communication Management
- Registration Management
- Employee Management
- Customizable Forms
- Activity Tracking
- Billing & Invoicing
- Client Portal
- API
- Facility Scheduling
- AI Copilot
- Marketing Automation
- Booking Management
- Electronic Payments
- Customizable Templates
- Multi-Location
- Client Management
- Customer Accounts
- Attendance Management
- Self Check-In/Check-Out
- Email Marketing
- Reminders
- Calendar Management
- Contract/License Management
- Instructor Management
- Membership Management
- Activity Dashboard
- Class Management
- Inventory Management
- Discount Management
- Attendance Tracking
- Online Booking
- Lead Generation
- Customizable Branding
- Event Management
- Reporting & Statistics

**Business Administration**
- Website Builder
- Marketing Tools
- Payment Gateway
- Messaging
- E-Signature
- Customizable Forms

**Analytics**
- Merchant Marketing
- Profit Calculator

**Business Administration - Spa Management**
- Inventory Management
- Billing & Sales
- Employee Management
- Commission Management
- Booth Rental Management
- Reputation Management
- Marketing Management
- Reviews Management
- Discount Management
- Calendar Management
- Client Management
- Payroll Management
- Gift Card Management
- Wait List Management
- Promotions Management
- Availability Management
- Appointment Management
- Booking Management
- Credit Card Management
- Email Management
- Practice Management
- Staff Management

**Billing & Revenue - Gym Management**
- Automated Collections
- Merchandise Sales
- Invoicing

**Administration**
- Scheduling
- Payment Processing
- Invoicing
- Electronic Payments
- Automated Scheduling
- Event Scheduling
- Class Scheduling

**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Insurance Management
- Appointment Scheduler
- Patient Portal
- HIPAA Compliance
- Records Management
- Calendar Management
- Registration Management
- Community Management
- Client Management
- Template Management
- Communication Management
- Appointment Management

**Business Management**
- Inventory Management
- Merchant Services
- Appointment Scheduling
- Employee Management
- Event Scheduling
- Automated Scheduling
- Client Management
- Forms Management

**Business Management**
- Staff Management
- Payroll
- Analytics and Reporting
- Billing and Invoicing
- Calendar Management
- Booking Management
- Class Management
- Costume Management
- Client Management
- Inventory Management
- Event Management
- Discount Management
- Recurring/Subscription Billing
- Attendance Management
- Task Management
- Membership Management
- Registration Management
- Appointment Management

**Client Experience**
- Appointment Scheduling
- Aftercare communication
- Automated client communication
- Digital Consent Form Collection
- Automated Scheduling
- Class Scheduling
- Customizable Forms

**Training Tools**
- Workout Planning
- Goal Tracking
- Scheduling
- Reporting
- Nutrition Tools
- Goal Setting/Tracking
- Certification Tracking
- Appointment Scheduling

**Marketing**
- Email Marketing
- Merchant Marketing
- Custom Merchant Pages
- Merchant-Run Deals

**Marketing - Spa Management**
- Membership
- Automated Campaigns

**Coaching**
- Client Plans
- Notekeeping
- Session History
- Messaging
- Goal Tracking
- Resource Library
- Activity Tracking

**Marketing**
- Client Communications
- Loyalty Management
- CRM

**Class Management**
- Self-Service Portals
- Scheduling
- Communications
- Recitals and Events
- Facility Scheduling

**Agentic AI - Gym Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations
- Website Integration
- Social Media Integration

**Artist Management**
- Commission Tracking
- Portfolio Organization
- Booth Rental

**Additional Functionality**
- Reminders
- Charting
- Progress Tracking
- Allergen Tracking
- Health Coaching
- Customizable Templates
- Credit Card Processing
- Activity Tracking
- Billing & Invoicing
- Generative AI
- Chat/Messaging
- Nutrition & Ingredient Labels
- AI Copilot
- Mobile Alerts
- Push Notifications
- Activity Dashboard
- Fitness Assessments
- Reporting & Statistics
- Food Tracking
- Historical Reporting
- Electronic Payments
- Multi-Language
- Medical History Records
- Dietary Analysis
- Third-Party Integrations
- Nutrition Program
- Nutrient Database
- Nutrition Analysis
- Meal Planning
- Nutrition Log
- Contact Database
- Multi-Location
- HIPAA Compliant
- Goal Setting/Tracking

**Redemption**
- Coupon Redemption
- POS System Integration
- Payment Gateway

**Guest Experience - Spa Management**
- Scheduling
- Surveys
- Customer Trends
- Task Scheduling
- Automated Scheduling

**Facility Management - Gym Management**
- Scheduling & Reservations
- Payroll
- Group Scheduling
- Facility Scheduling
- Class Scheduling

**Business Management**
- Client History
- Promotions
- Surveying
- Marketing Tools

**Practice Management**
- Patient Records
- Photo Management
- E-Prescribing and Lab Orders
- Patient Portal
- Insurance Billing
- Faculty/Staff Management
- Appointment Management
- Discount Management
- Promotions Management
- Gift Card Management
- Calendar Management
- Medical Billing
- Records Management
- Reputation Management
- Practice Management
- Lab Order Management
- Revenue Management
- Compliance Management
- Insurance Management
- Document Management
- Marketing Management
- Workflow Management
- Registration Management
- Claims Management
- Communication Management

**Client Manangement**
- Personalization
- Mobile App
- Student Profiles

**Marketing**
- Social Media Marketing
- Review Collection
- Email Marketing
- SMS Marketing

**Agentic AI - Personal Training**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Online Booking
- Point of Sale (POS)
- Customizable Forms
- Email Reminders
- Email Marketing
- Third-Party Integrations
- SMS Messaging
- For Barbershops
- Social Media Integration
- Customizable Reports
- Loyalty Program
- Mobile Alerts
- Calendar Sync
- Credit Card Processing
- Customer History
- Generative AI
- Performance Metrics
- Alerts/Notifications
- Customizable Templates
- Confirmations/Reminders
- Referral Tracking
- Real-Time Reporting
- Customizable Branding
- Website Integration
- Activity Dashboard
- API
- AI Copilot
- Customer Database
- Electronic Payments
- SMS Marketing
- Inventory Tracking
- Client Profiles
- Multi-Location
- Reporting & Statistics
- Client Portal
- Data Import/Export
- SOAP notes
- In-Person Payments
- Reporting/Analytics
- Contact Database
- Reminders
- Debit/Credit Card Processing
- Multiple User Accounts
- Availability Indicator
- Payment Processing
- Transaction History
- SMS Reminders
- Recurring Appointments
- Billing & Invoicing
- Customer Mobile App
- Waitlist Status Tracking
- Electronic Forms
- For Salons and Spas
- Mobile Access
- Online Store
- Drag & Drop
- Client Database
- Barcode/Ticket Scanning
- Payroll & Commissions

**Additional Functionality**
- Exercise Library
- Secure Login
- Recurring/Subscription Billing
- Activity Dashboard
- Client Portal
- Client Profiles
- Nutrition Program
- Billing & Invoicing
- Customizable Templates
- Generative AI
- Fitness Assessments
- AI Copilot
- Customizable Reports
- Calendar Sync
- Employee Management
- Reporting & Statistics
- Client Management
- Mobile App
- Reminders
- Commenting/Notes
- Hybrid Trainer
- Transaction History
- eCommerce Management
- In-person Trainer
- Online Trainer
- Gamification
- Appointment Management
- Customizable Branding
- Payment Processing
- Multi-Location
- Calendar Management
- API

**Data & Reporting - Gym Management**
- Data Collection
- Reports & Dashboards
- Activity Dashboard
- Customizable Reports

**Platform Tools**
- Reporting and Analytics
- Healthtech Integrations
- Mobile App
- Social Media Integration
- Website Integration
- Third-Party Integrations
- Customer Mobile App

**Integrations**
- Marketing Platforms
- Point of Sale (POS) Systems

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Business Operations**
- Inventory Management
- Compliance Tracking
- Payment Processing
- Reporting and Analytics
- Consent Management
- Client Management
- Appointment Management
- Discount Management
- Gift Card Management
- Calendar Management
- Employee Management

**Additional Functionality**
- Marketing Automation
- HIPAA Compliant
- Customer Database
- Activity Dashboard
- Payment Processing
- Before & After Pictures
- Billing & Invoicing
- AI Copilot
- Reminders
- Customizable Templates
- Electronic Payments
- Customizable Reports
- Reporting & Statistics
- Alerts/Notifications
- Loyalty Program
- SMS Messaging
- Online Booking
- Sales Reports
- Treatment Packages
- Customizable Forms
- API
- Generative AI
- Email Marketing
- Customizable Branding
- Transaction History
- For Medical Spas
- Multi-Location
- For Plastic Surgery Practices
- Patient Engagement
- Telemedicine
- Electronic Faxes
- Point of Sale (POS)
- Customer Surveys
- Charting
- Medical Coding
- Consent Forms
- Live Chat
- kiosk
- Plastic Surgery Simulator
- E-Prescribing
- SMS Reminders
- Referral Tracking
- Mobile Alerts
- Automated Quoting
- EMR/EHR
- Digital Signature

**Additional Functionality**
- Marketing Automation
- Fitness Plan
- Customer Database
- Mobile Booking
- Point of Sale (POS)
- SMS Messaging
- Push Notifications
- Online Booking
- CRM
- AI Copilot
- Access Controls/Permissions
- Reporting/Analytics
- For Gyms
- Customer Engagement
- Payment Processing
- Mobile Access
- Generative AI
- Online Registration
- Class Registration
- Multi-Location
- Customizable Templates
- Alerts/Notifications
- Rewards Program
- Online Payments
- Customizable Forms
- For Yoga/Pilates Studios
- Reminders
- Reporting & Statistics
- Credit Card Processing
- Event Calendar
- Mobile Alerts
- API
- Data Import/Export
- Customizable Branding

**Additional Functionality**
- Activity Dashboard
- Third-Party Integrations
- Online Registration
- Reporting/Analytics
- For Dance Studios
- AI Copilot
- Multi-Location
- Customizable Branding
- Online Payments
- Credit Card Processing
- Point of Sale (POS)
- Attendance Tracking
- Customizable Reports
- Generative AI
- API
- Reminders
- SMS Messaging
- Customizable Forms
- Alerts/Notifications
- Customer Database
- Customizable Templates
- Marketing Automation
- Rewards Program
- For Yoga/Pilates Studios
- Reporting & Statistics
- Event Calendar
- Mobile Alerts
- Data Import/Export
- Website Integration
- Social Media Integration
- Online Booking

**Additional Functionality**
- Calendar Sync
- Online Booking
- Third-Party Integrations
- Confirmations/Reminders
- Generative AI
- Loyalty Program
- SMS Messaging
- Email Reminders
- Social Media Integration
- Marketing Automation
- Customizable Branding
- Customizable Templates
- Mobile Alerts
- AI Copilot
- Client Portal
- Customer Database
- Activity Dashboard
- Event Calendar
- Customizable Fields
- Website Integration
- Multi-Location
- Point of Sale (POS)
- Customer History
- Reporting & Statistics
- API
- Team Calendars
- Alerts/Notifications

**Agentic AI - Coaching**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Website Integration

**Additional Functionality**
- Booking Management
- Drag & Drop
- Reminders
- Calendar Sync
- Appointment Management
- Invoice Management
- Multi-Location
- Customizable Branding
- Program Management
- Life Coaching
- Monitoring
- Availability Management
- API
- Performance Metrics
- Real-Time Reporting
- Web Forms
- Business Coaching
- Activity Dashboard
- AI Copilot
- Event Calendar
- Feedback Management
- Customer Database
- Customizable Forms
- Customizable Templates
- Recurring/Subscription Billing
- Reporting & Statistics
- Data Import/Export
- Visual Analytics
- HIPAA Compliant
- Mentor/Coach Matching
- Client Portal
- Email Reminders
- Client Management
- Calendar Management
- Mobile Alerts
- Mobile Access
- Alerts/Notifications
- Sport Coaching

**Membership - Gym Management**
- Contract Creation
- Lead Management
- Online Member Portal
- Performance Tracking
- Marketing Tools
- Registration Management
- Attendance Management
- Waiver Management
- Membership Management
- Community Management
- Booking Management
- Instructor Management
- Visitor Management
- Calendar Management
- Staff Management
- Email Campaign Management
- Client Portal
- Attendance Tracking
- Event Management
- Discount Management
- Appointment Management
- Client Management
- Capacity Management

## Top Fresha Alternatives
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