FreePBX Reviews & Product Details

It makes Asterisk easy to manage through a web-based GUI, while still allowing for advanced customization when you need it. The modular approach keeps it flexible and cost-effective, and it integrates smoothly with platforms like Twilio and Telnyx. Review collected by and hosted on G2.com.

More advanced changes often mean you have to work directly with the Asterisk configuration files, and updates or new modules can sometimes break things or cause unexpected issues. Review collected by and hosted on G2.com.

FreePBX is a free solution for office phone network that is full of features and an easy way to install Asterisk and integrate into your office enviroment. Review collected by and hosted on G2.com.

FreePBX, while much simpler to use than Asterisk alone does have a small learning curve. Review collected by and hosted on G2.com.

It has great free features and is easy to set up, call reporting system, and best of all, it can be installed virtually. Review collected by and hosted on G2.com.

Your update process sometimes loses the configuration of the trunks or network card when installing if there are many SIPs. Review collected by and hosted on G2.com.

FreePBX allows us to not only take calls while not in the office but also ties into our CRM software to let us know who is calling as well. No longer do we have to wait around for calls. We have the system deployed in the cloud so there is no need for us to keep a system or servers running as well as maintain the firewall permissions for the system. All we have to do is have a VOIP Phone available or use a VOIP mobile app to access the system. Review collected by and hosted on G2.com.

Although the system is very powerful and full of features, the interface is a little bit overwhelming. Also, the interface compared to others like 3CX feels more cluttered. In setting up it took a while to find the options and menus that I was looking for in the system. Review collected by and hosted on G2.com.

FreePBX is one of the simplest PBXes to install on-premise. You should consider it if SAAS PBXes are a no-go. Powerful security rules, comprehensive settings, many features that you will use, great extensibility Review collected by and hosted on G2.com.

Of course, on-premise PBXes have some disadvantages. The first thing that you should know is that your connectivity must be reliable, or your communication will not be that great. Next, you should consider setting up proper backups. At last, some features of SAAS PBXes like fixed-mobile convergence (FMC) will not be available for you (at least not as easy as on SAAS PBXes) Review collected by and hosted on G2.com.

Inexpensive compared to other providers. Review collected by and hosted on G2.com.

Recently they experienced a DOS attack rendering the service inoperable. Fortunately, I had a secondary VOIP provider. I'm sure VOIP.MS has learned a lot from this attack and is better hardened. Having a provider experience this kind of unfortunate attack gives them the opportunity to re-evaluate their security. Doubt they will be in this position again. Everyone has a plan until they are punched in the face. I believe VOIP.MS has a plan now. Review collected by and hosted on G2.com.

I love that I not only get my voicemails on my phone but by email as well. Review collected by and hosted on G2.com.

I can't set my voicemail message. At least, I have not figured out how. Review collected by and hosted on G2.com.

The custom programming and configuration options are limitless. Our company is powered by FreePBX and it's extensibility. I love that it's a cinch to install, and intuitive to configure from the graphical portal. It's truly powerful. Review collected by and hosted on G2.com.

The back-end functionality is fairly complex, but there's good documentation available via the official means as well as third-party resources. Review collected by and hosted on G2.com.

That you can change the forwarding phone number from anywhere. Review collected by and hosted on G2.com.

I haven't found anything really that I dislike yet. Review collected by and hosted on G2.com.

It’s a great solution if you’re an asterix newbie and need the flexibility provided by a self hosted pbx. Review collected by and hosted on G2.com.

The interface can be a little confusing. Unless you’re familiar with some of the voip terminology, that is. Review collected by and hosted on G2.com.