Formstack Forms Reviews & Product Details

Formstack has been crucial to increasing efficiency on our team - we use it for a wide variety of purposes but the two most helpful are data collection (signing up for an event or submitting an interest form) and post-event surveys (collecting feedback and how to follow up with clients). Review collected by and hosted on G2.com.

Trying to use the pay feature can be complicated, there should be some better logic/math features to enhance productivity with sales. Review collected by and hosted on G2.com.

It has streamlined many of our processes within our company saving us hundreds of hours Annually. Review collected by and hosted on G2.com.

We would like more help from Formstack on issues and creating some additional forms vs watching videos etc. Review collected by and hosted on G2.com.

We LOVE being able to create our own forms for what we need, and customize them. We also love that we can create custom submission emails, for both confirmation and updates like "Hey, just so you know ____ filled out this form." Review collected by and hosted on G2.com.

Honestly, nothing. We love the interface, the simplicity of it, and the customization. Review collected by and hosted on G2.com.

Formstack is very user friendly in terms of building forms, establishing integrations to the CRM and adding conditional logic for both informational and commerce forms. Review collected by and hosted on G2.com.

We've had a few random issues where functionality has stopped working without notice and/or we've had to rebuild fields, without a clear explanation for what happened. Review collected by and hosted on G2.com.

Formstack allowed us to automate enrollment for thousands of students per year, and minimize the use of paper in our daily to-dos. Review collected by and hosted on G2.com.

Not always user friendly. It is for the tech savvy and problem solvers. More advanced processes require technical staff. Review collected by and hosted on G2.com.

Ease of use and access to our customer success manager. Review collected by and hosted on G2.com.

We had initial concerns over the API connections between Formstack Forms, Documents, and Sign, but have not had any issues since implementing them several years ago. Review collected by and hosted on G2.com.

I like the data collection, approval process and the Coding "logic" design. Review collected by and hosted on G2.com.

There are several weird bugs or things that I would like to customize that I am able to. For example, integrations after approvals, Adjusting approvers from the approval window on the form (ie. adding/ removing people when needed) and integrating links to submitted documents are my problems currently. Occasionally there are glitches and logic breaks but it is not often. Review collected by and hosted on G2.com.

I like how easy it is to imput data into our system for our sutomers using the webhooks. We have hundreds of clients using the system and we are able to provide them all their own form for their website toreceive leads into our system. Review collected by and hosted on G2.com.

Sometimes the formatting is a little tricky and limited without an understanding of css which is not an issue for our company but probably others. Review collected by and hosted on G2.com.

Formstack provides the ability to auto calculate multiple cost fields into a summary. This is lacking in many registration tools on the market. Review collected by and hosted on G2.com.

The basic UI isn't as cutting edge as some platforms out there. However, you can deploy custom code to resolve it. Review collected by and hosted on G2.com.

Formstack is fine for moderately complicated form creation and data collection. Customer support is decent though not always helpful. Review collected by and hosted on G2.com.

Customization is difficult, and integration frustrating and error prone. Review collected by and hosted on G2.com.