Fireflies.ai has become an indispensable tool in our operations, and it not only streamlines our meetings but also ensures that every stakeholder is aligned and informed. For organizations aiming to enhance communication efficiency and accountability, Fireflies.ai is a strategic asset.

It integrates effortlessly with our existing platforms like Zoom and Microsoft Teams, requiring minimal setup and training. Review collected by and hosted on G2.com.

While user-friendly, some team members required a brief adjustment period to fully utilize all features. Review collected by and hosted on G2.com.

What I really love about Fireflies AI is how easy it is to use and integrate into my meetings. I especially appreciate that when I'm using it in Google Meet, thanks to the browser plugin, I don't have to reveal to other participants that there's an additional attendee in the meeting. Review collected by and hosted on G2.com.

What I like the least about Fireflies AI is that for other types of meetings, I have to invite Fireflies as a guest rather than having a convenient plugin like the one available for Google Meet. Additionally, I'm not a fan of the credit system for using AI to process meetings after they've ended. Review collected by and hosted on G2.com.

I thought this tool was great to start with. However I dont mind when people are using your time to promote their tools when you dont pay for it, but FireFlies seems to use you as a paid member to promote their services. Which is fine when it is reduced cost but now it is just new functions and role out. Like sending notes to people even if you say no. Make sure you set everything to off. But be warned if they rollout a new function then enable it straight away. I do like the tool, but I would like to control what happens.

Old comments - some of which still stands but the breaching of data and confidentialty is unacceptable

Just the way in to works without even thinking about it. The ability to keep on track of your work, if you are someone that bounces from 1 Zoom or MS Teams call to another and then find it is 5pm.... Review collected by and hosted on G2.com.

The switching on of new functions and not asking you if you want it, so opt out not opt in.... Enabling people when they join themselves to see your notes - Imagine if you had a meeting and carried on for part 2 after and some people left, they would see the full set of notes. The system is not Inuiative in its settings and so as I say it is Opt out not opt in

I would suggest you are very careful with the AI credits. They set this so that for every meeting you will end up going to a new tier of credits. So be careful because you could burn through money quickly with no much more value add. I think there are some functions which could be brought easier to the user, to switch on and off, but I believe these will come as the technology advances. Everything in life can be better, but as it is I would say it has returned 30% of my working week back to me. Review collected by and hosted on G2.com.

I can concentrate 100% on the meeting without having to take notes. It´s much better than recording the meeting, as you have to transcribe it afterwards. Compared to other options I´ve seen, Fireflies take notes as if it was a human. The spelling is rarely wrong, and the name is not correct. I love the resume I can share with clients. It´s impressive. Review collected by and hosted on G2.com.

I haven´t found any yet. I haven´t had any issues. Review collected by and hosted on G2.com.

Fireflies.ai is really great for phone call or meeting transcripts. You can upload MP3s if the call didn't go through FF originally. For Zoom it logs into meetings automatically and records participants who were invited through Outlook Calendar in our case. And its AI summaries are highly accurate with ToDos and Action Items, etc. Review collected by and hosted on G2.com.

Nothing not to dislike as the interface is easy to use and you can self train normally on how to use the program. Review collected by and hosted on G2.com.

Fireflies offers automatic transcription, meeting summaries, task lists and follow-up notes. It's the equivalent of a 20th century secretary with the added bonus that you can look back over meeting groups for keywords, common themes and common questions. This is invaluable for tracking what your customers think and say.

Ask Fred (AI assistant) is also available in meetings and gives out task summaries at the end. Fireflies makes it easy for you to follow up meetings, create reports and even training schedules off the back of their transcripts. Review collected by and hosted on G2.com.

There's no Pro analytics option and the AI apps packages can get pricy very quickly. Review collected by and hosted on G2.com.

It gets everything, especially names, and that's awesome. Great summaries, catches everything so that I don't have to worry about remembering, a great relief and helps focus on the customers Review collected by and hosted on G2.com.

It would be better if it would ignore the social conversation at the beginning, that doesn't add value. Preparing email recaps for participants based on a few templates would be a great add Review collected by and hosted on G2.com.

Fireflies is great at meeting transcriptions. The speed and accuracy of the transcriptions allows me to turnaround meeting minutes and action items to the various teams quickly and easily. Previously, it would take a day or two to review my notes, gather notes from other attendants and type up and distribute. Now I review the automated notes and action items; do minor editing and revisions and copy the whole thing to our internal template and distribute across the org within an hour after the meeting is over. Review collected by and hosted on G2.com.

Biggest dislike is how it tries to make everyone join Fireflies even if they are just an attendant to a meeting. Review collected by and hosted on G2.com.

It is so simple to use and record meetings. Then it quickly gives me an accurate summary and breakdown of what was discussed plus action items for each person on the meeting. I use it now for all my meetings! I really don't know how I went so long without it! Review collected by and hosted on G2.com.

I would like to include a few more people on my account at a cheaper rate! Review collected by and hosted on G2.com.

I value the accuracy. I used to use Otter and I guesstimate that it got my audio files about 80% correct in transcribing them. Fireflies gets my transcripts about 95% correct. I like that there is a option for New Zealand English. In transcribing words in te reo Māori, Fireflies uses a phonetic rather than an assumptive approach. This means that I can easily comprehend what it is trying to transcribe. Review collected by and hosted on G2.com.

I cannot think anything to write here. I like the platform and it's making my life easier. Review collected by and hosted on G2.com.