--- title: Files.com Reviews meta_title: 'Files.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 296 reviews by the users' company size, role or industry to find out how Files.com works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 296 scale: '5' date_modified: '2026-07-14' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Files.com Reviews **Vendor:** Files.com **Category:** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft) **Average Rating:** 4.6/5.0 **Total Reviews:** 296 ## About Files.com Files.com is the secure, cloud-native File Orchestration Platform built to replace the patchwork of legacy file infrastructure: aging SFTP servers, heavy MFT suites, separate file-sharing tools, and the custom scripts holding them together, all with one system. IT teams stop losing hours to patching servers and chasing failed transfers, while business users get a clean interface that works for technical and non-technical teams alike. Files.com consolidates every file flow into a single platform with centralized access controls, policy enforcement, and complete audit visibility. It presents every storage system (AWS, Azure, Google Cloud, on-premises NAS, and 50+ other connectors) as one governed namespace, so multiple clouds and on-prem storage work as one. Automate mission-critical flows with no-code workflows, or build against a full REST API, SDKs, and a Terraform provider. Files.com speaks SFTP, FTPS, FTP, WebDAV, and AS2, exposes an S3-compatible endpoint, and supports OpenPGP and GPG, connecting modern apps, multiple clouds, and legacy partners without middleware. AES-256 encryption in transit and at rest, fine-grained role-based access, SSO, SCIM, and MFA, and immutable audit trails support SOC 2 Type II, HIPAA, GDPR, and ITAR requirements. Built cloud-native with elastic scaling, there are no servers to patch or manage. Files.com is ranked #1 for Managed File Transfer in Gartner Peer Insights and scores #1 across every attribute on G2's MFT grid. More than 4,000 organizations trust it, including Equifax, Rag & Bone, Cognizant, and Michelin, with over 15 years of operation and zero breaches. Go live fast with expert-led onboarding included. ## Files.com Pros & Cons **What users like:** - Users appreciate the **ease of use** of Files.com, praising its straightforward navigation and seamless integrations. (91 reviews) - Users commend the **responsive and proactive customer support** of Files.com, enhancing their overall experience and onboarding. (48 reviews) - Users value the **versatile integrations** and secure features of Files.com for seamless file sharing and management. (43 reviews) - Users praise the **user-friendly interface** of Files.com, highlighting its ease of use and responsive support. (37 reviews) - Users praise the **seamless integrations** of Files.com, enhancing their workflows and overall file-sharing efficiency. (35 reviews) - Security (34 reviews) - Users appreciate the **easy integrations** of Files.com, simplifying connections between various applications and enhancing functionality. (33 reviews) - File Sharing (31 reviews) - Integration Capabilities (29 reviews) - Users commend the **reliability** of Files.com, noting consistent performance and no outages since switching to the service. (29 reviews) **What users dislike:** - Users find the **complexity of options** in Files.com overwhelming and suggest improving file sorting features for efficiency. (19 reviews) - Users find the **expensive pricing** of Files.com difficult, particularly with its complex configuration and usage costs. (16 reviews) - Users express concerns about **pricing issues** , noting rising costs and frequent changes in pricing plans from Files.com. (15 reviews) - Users experience a **difficult learning curve** with Files.com, making it challenging to utilize all its features effectively. (7 reviews) - Users experience a **challenging learning curve** with Files.com, particularly when navigating advanced features and configurations. (6 reviews) - Users face **integration issues** with Files.com, stemming from limited app availability and implementation challenges. (5 reviews) - Poor Documentation (5 reviews) - Slow Performance (5 reviews) - Lack of Functionality (4 reviews) - Missing Features (4 reviews) ## Files.com Reviews ### 1. Effortless File Transfers with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Atish H. **Reviewed Date:** December 18, 2025 **What do you like best about Files.com?** I love the easy-to-use interface of Files.com that doesn't require any coding or command line to set up connections to other SFTP/FTP. It has solved our problem of needing people with programming knowledge to connect to SFTPs. The initial setup was very straightforward, with no complicated setup process. It makes automated file transfers and logging quick and effortless. **What do you dislike about Files.com?** It is working as intended for us **What problems is Files.com solving and how is that benefiting you?** Files.com simplifies automated file transfers with easy setup and logging, eliminating the need for coding skills. ### 2. Flexible and Solid **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Vice President of Production, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Files.com?** Our use case is simple- Files.com replaced a slow, insecure in-house FTP server. But what we discovered in the transition was how foolish it was to ever self host. The files.com environment is exponentially more secure, flexible, easy to maintain, and elegant over all and our users rave about the improved interface and upload experience. We have discovered a world of utility and flexibility that we never thought to look for, let alone expect and now we're finding new powerful ways to integrate it into our data workflows. Setup was seamless, and customer support has been beyond fantastic despite being a very low revenue customer for them. **What do you dislike about Files.com?** As a relatively small non-profit, expense is always a factor but we have no regrets and the value we receive from it is well worth the cost which is certainly not out of line. We aren't exactly pushing the limits of what files.com offers but that's the only thing I can come up with as a "dislike," even though I would not claim it is unfair. **What problems is Files.com solving and how is that benefiting you?** Files.com has replaced outdated methods of file delivery with collaborators outside of our organization and allowed us to vastly improve the presentation of our brand and the reliability and convenience for partners. The power of files.com's flexibility, integrations, automations, and security have opened up new efficiencies for us and our partners and the files.com team improves at a rapid pace. ### 3. Secure, Trustworthy Internal File Sharing—Still Evaluating **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Files.com?** It seems like a highly secure and trustworthy solution for file sharing internally with agentic workflows I'm excited to try. **What do you dislike about Files.com?** We're in the process of evaluating it so cannot comment. **What problems is Files.com solving and how is that benefiting you?** We have many files that we collaborate on, and we’re eager to see how we can best automate our workflows around the files we use most, while still maintaining the proper controls and oversight. ### 4. Very versatile and scalable product **Rating:** 5.0/5.0 stars **Reviewed by:** Jon B. | Director of IT Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Files.com?** Files.com serves as a flexible file management system which integrates effortlessly across different systems. Files.com provides support for multiple protocols and major cloud platforms which enables straightforward automation of file operations and secure management of large-scale data transfers. Our RareMed platform now works together with Files.com to automate file transfers while maintaining secure data sharing. We have achieved better operational efficiency while expanding our capacity to manage increasing amounts of data. **What do you dislike about Files.com?** Pricing is always a point of concern. Files.com tends to cost more than other file management systems making it less suitable for small businesses or organizations with limited financial resources. Users find the search for particular files challenging because of inadequate name, type, or date sorting capabilities which slows down file management efficiency. **What problems is Files.com solving and how is that benefiting you?** Files.com offers a single platform solution that resolves file transfer obstacles across diverse environments through its support for numerous protocols and integrations. Files.com maintains efficient connectivity and data exchange across both traditional FTP-based legacy systems and modern cloud platforms like AWS and Google Cloud. Organizations can automate file transfers across different systems using Files.com because it functions as both client and server for multiple protocols and includes ready-made integrations so they don't need to invest time in coding or managing servers. The versatile nature of Files.com enables secure and efficient file transfers between different systems while improving operational efficiency and simplifying mixed IT environments. ### 5. Secure, Collaborative, and NIS2-Ready—Access Anywhere with Confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Alessandro M. | CIO - CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Files.com?** Access from anywhere Secure sharing (encryption, authentication) Real-time collaboration Backup and redundancy Integration with other tools Data security support useful for NIS2 compliance **What do you dislike about Files.com?** Dependence on Internet connection Recurring costs **What problems is Files.com solving and how is that benefiting you?** It is helping us by moving the file share securely and collaboratively across a worldwide user distribution. ### 6. Exciting! Generating cool ideas **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Files.com?** Application is easy to manage via the UI... and well as via the API. (C#) Support is great. Team listens to our business needs and provides valuable information as well as enhancements. **What do you dislike about Files.com?** Still learning the application and all of its usage. So far... am very pleased. **What problems is Files.com solving and how is that benefiting you?** Files.com recently provided a solution to a business need that will help manage security. ### 7. Can't live without it **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Owner/Chf Audio Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2025 **What do you like best about Files.com?** We produce an international radio program and Files.com is our FTP of choice for stations around the world to access our daily and weekend programs. Management of who gets what is easy once all of our different versions are uploaded to specific directories. **What do you dislike about Files.com?** Haven't found any issues yet, and we've been a customer almost 10-years. **What problems is Files.com solving and how is that benefiting you?** We used to have our own FTP server in-house which was constantly shutting down due to the amount of traffic. Files.com solved that issue, and also added mirroring for us around the world for our global clients. ### 8. KUDOS!!! to the Files.com Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Files.com?** We were able to complete on-boarding and get our migration under way to Files.com with amazing support provided 100% of the way. Files.com assigned us a very knowledgeable architect that made the entire process of on-boarding as easy as could be. The attention, detail, and support through this our on-boarding process has been truly amazing. I really appreciated the help received for a truly smooth process as we transitioned to Files.com. I would like to thank the engineer/engineers who implemented a new feature request for us and everyone else that was involved in making the very much needed functionality, a reality. We look to be starting off a wonderful relationship with Files.com and everything looks to be panning out just as we have expected. To anyone looking for a new highly functional, sleek, user friendly, MFT SaaS solution with loads of support and integrations, then look no further, Files.com has you covered. Thank You Files.com! **What do you dislike about Files.com?** We didn't come across anything we disliked regarding our Files.com experience. **What problems is Files.com solving and how is that benefiting you?** We have no current issues with Files.com at this time. ### 9. Senior Software Developer **Rating:** 5.0/5.0 stars **Reviewed by:** Patti R. | Senior SQL Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Files.com?** Files.com is a fabulous product. I have been using it for the last 6 1/2 years and am amazed at the growth and progress that has been developed and continues to develop. The breadth of functionality and versitality is exciting to use. Creating integrations is soooo easy especially the AS2 connections. PGP encryption is so seamless to implement. Our company uses it for all our MFT connections. The support that Files.com provides is in a class of it's own. Wonderful company. **What do you dislike about Files.com?** I cannot think of anything that I dislike about Files.com. **What problems is Files.com solving and how is that benefiting you?** There are many challenges that Files.com help solve such as Automations to deliver files. AS2 connections are seamless as well as easy to implement. Using the logs to provide insight into file movement is insightful. The pgp encryption is the best and easiest to use. ### 10. VP of Information Technology **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Files.com?** Leadership Vision: I love their future roadmap. I'm just waiting to talk to the right team members so I can take advantage immediately. We were smartfile customers, and files.com bought them; this is the best thing that happened to us. Now I feel comfortable ROI for dollars we spend **What do you dislike about Files.com?** Not at this moment; I am still learning about files.com **What problems is Files.com solving and how is that benefiting you?** Again, I like archive logic, remote sftp to connect between two SFTP, and agent like drop box, etc. ### 11. Files.com review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Files.com?** I like the ease of use of Files.com. Simplifies SOPs and user tutu. **What do you dislike about Files.com?** Logs are slow to load at times. And in place documents editing is not available. **What problems is Files.com solving and how is that benefiting you?** Helps with solving the bring your own IP support for SFTP file egress ### 12. A simple and agile solution, but with limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Files.com?** It is very easy to use for any user. It allows different access permissions. Additionally, it contains multiple options that can be adapted to the needs of each user, to track shipments, files, or accesses. **What do you dislike about Files.com?** I feel like there are options that I'm not taking full advantage of, for example, the fact of connecting the desktop with the cloud. There should be a tutorial to know how to use all the available options and tools. I don't like that contacts aren't saved when you share. There should be a directory of people you've shared with, to use them again if needed. **What problems is Files.com solving and how is that benefiting you?** I don't understand the question. The problems it helps me solve are those of sharing files with different groups of colleagues and clients. ### 13. Fast, Efficient File Management with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** sheldon w. **Reviewed Date:** December 16, 2025 **What do you like best about Files.com?** I really appreciate how quick the help response is at Files.com, and how fast they respond. I also like how fast you can upload and download files. The initial setup was very easy, which is another plus for me. **What do you dislike about Files.com?** Nothing **What problems is Files.com solving and how is that benefiting you?** I use Files.com for sending daily trade info to correspondents, and it provides trade info for my clients. ### 14. Non-IT user of Files.com **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip W. | Director of EDI Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Files.com?** As a non-IT user of Files.com, I have found it to be easy and reliable. We primarily use it for automated SFTP file transfers. I have been able to set up automations for pushing and pulling files, with a level of customization that has allowed us to circumvent issues presented by some of our trading partners. I have not needed assistance from customer support, as the functionality that I require was possible without it. One of our IT admins needed customer support regarding getting dedicated IP addresses for whitelisting purposes, and that was resolved within two days. I would strongly recommend Files.com for anyone needing a service for handling their FTP. **What do you dislike about Files.com?** While I wouldn't necessarily consider it a strike against Files.com, the greatest barrier I experience is my own ignorance. There are options available that I simply don't understand, or perhaps they aren't applicable to my situation. Within the uses that I do understand, the functionality has been straightforward. It would be extremely difficult to provide this level of functionality with modern, enterprise level, security features. I think Files.com does an excellent job walking the line between accessibility and a high level of functionality. **What problems is Files.com solving and how is that benefiting you?** Prior to Files.com, our SFTP functions were performed manually with an FTP client. Now, the receipt and exchange of our data files is automated, improving turnaround time and eliminating any manual errors. ### 15. Great Secure File Transfer Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan Q. | Wealth Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Files.com?** I love how easy it is for client's to get files over to me. The link in my email is super convienent and it was all really simple and easy to set up. I use it several times per week to receieve files from clients and the feed back that I get from them is great. It is way better than trying to get them to reply to a secure email so that what they were sending was encrypted and safe for them. **What do you dislike about Files.com?** I don't like that I can't list that I have nothing that I don't like in this review. **What problems is Files.com solving and how is that benefiting you?** It allows my clients to easily submit documents to me securley. ### 16. Files.com review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Files.com?** Very secure online platform. I like the fact it is simple to use. **What do you dislike about Files.com?** In this market place offer a better price point. **Recommendations to others considering Files.com:** its a great tool for SFTP **What problems is Files.com solving and how is that benefiting you?** Share files with clients and vendors securely ### 17. Absolutely Love It—Flawless Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Files.com?** Files.com quietly keeps working. I haven't yet had an issue resulting from choosing Files.com and I've been spared from several that would have resulted from making another choice. **What do you dislike about Files.com?** Nothing comes to mind, I haven't had any issues using Files.com **What problems is Files.com solving and how is that benefiting you?** Files.com makes managing hosted files painless. ### 18. Effortless Integration and Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Files.com?** Easy intergration, fast and responsive support, easy to follow documentation and amazing onboarding. **What do you dislike about Files.com?** CLI program, some UI features, but all have been mitigated via support and onboarding support, many requested features have been implemented. **What problems is Files.com solving and how is that benefiting you?** We currently were operating in a CrushFTP enviroment, this has been a great platform to move to and minimize and reduce on-prem resources, allow easy intergrations, and stay up-to-date with current best technology and security practices. ### 19. Excellent Compliance Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Files.com?** The compliancy features are very good. We use it daily. **What do you dislike about Files.com?** We do not dislike any functionality of the files.com site **What problems is Files.com solving and how is that benefiting you?** Securely transfer files between us and our clients ### 20. Easy to use interface **Rating:** 5.0/5.0 stars **Reviewed by:** Pritam B. | Principle Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Files.com?** Have been using Files.com for last 5 years. It's easy to customize. Also the APIs are easy to use and well documented. So far never had any issue with reliability and availability. Our company uses files.com everyday. Customers upload files through either ftp or rest api. That makes it easy to integrate with almost ant system. **What do you dislike about Files.com?** Nothing much. It would be great if there was an option to download more than 100 files at a time. **What problems is Files.com solving and how is that benefiting you?** Files.com is a low cost option to upload files and make it easily accessible for the customers. ### 21. Secured and convenient for file sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Gmail D. | Senior IT, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Files.com?** Files.com offers a secured and convenient way to share files within our team. This is a much better method than using email attachments. **What do you dislike about Files.com?** None so far. The product has everything our team is looking for. **What problems is Files.com solving and how is that benefiting you?** Files.com gives an option to create secured file sharing. This can be a webpage link that's protected by a password. ### 22. Director of Data Governance **Rating:** 4.5/5.0 stars **Reviewed by:** Iván P. | Director of Data Governance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Files.com?** We use files.com in my company as an official data repository and also to share data with internal users but especially with third parties, this guarantees data privacy **What do you dislike about Files.com?** I need to consult, but when sharing data with third parties I would like to have the ability to set up a double code authentication, I am not sure if an infrastructure administrator has the option, up to now, I do not **What problems is Files.com solving and how is that benefiting you?** Resolves points in the company's data sharing and data storage policies, and helps manage the company's data operations ### 23. Efficient and Innovative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Files.com?** The ease of use and reliability of the platform. **What do you dislike about Files.com?** That more apps aren’t available for integration **What problems is Files.com solving and how is that benefiting you?** Providing a new platform for Vativo to receive and send files B2B ### 24. Effortless to Use with Easy Access to Support Docs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Files.com?** Simple to use for file sharing and access to support documents is easy. **What do you dislike about Files.com?** When subfiles are involved, the structure can be a little difficult to manage but it isnt that big of a deal. **What problems is Files.com solving and how is that benefiting you?** We are able to create password protected files for specific customers that allow for controlled sharing of large files. ### 25. Light weight file sharing service with all the features you need and nothing you don't **Rating:** 5.0/5.0 stars **Reviewed by:** Nishanth C. | Staff technical program manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Files.com?** Ease of use. Ease of administration. Ease of operational training. Easy to integrate with the existing suite of tools used. **What do you dislike about Files.com?** Lack of sharing a link per file. The only link you can share is for the main folder or subfolder. Please implement a feature where a link for a specific file can be shared. **What problems is Files.com solving and how is that benefiting you?** To have separate work structures and spaces for different partners with fine tuning of permissions as needed. ### 26. Does what you expect and more **Rating:** 5.0/5.0 stars **Reviewed by:** Brian P. | National Director, Development, Applications & Data, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Files.com?** What a great platform. Exceeds our expactations. We moved from a self-managed on-prem SFTP to files.com a few years ago and it had literally exceeeded our expectations in every manner. This includes: functionality, support, security, and pricing. We currently use IP whiteliest to help with our security and this is done is a very smart manner. We changed our comany name and a File.com expert was there to guide us to use a temporary alias, migrate all connections, then update the site name to seamlessly make this change with zero downtime. I can't think of a feature this product does not have and would 100% recommend files.com to anyone and everyone. **What do you dislike about Files.com?** I have honestly not seen anything to dislike. **What problems is Files.com solving and how is that benefiting you?** The secuirty is high and can be granular and as a bonus, you can add an alias to your domain ### 27. Files.Com does exactly what it says. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Files.com?** Files.com is a replacement for our old on prep sftp server. It works great and we have never had a single outage since we switched to them. **What do you dislike about Files.com?** Nothing really. Support is super helpful and made it easy to get onboarded. **What problems is Files.com solving and how is that benefiting you?** We needed to retire a legacy ftp server that was exposed to the internet. This allowed us to mitigate any risk with having that server on prem. **Official Response from Kevin Bombino:** > Great that you haven't experienced any outages since switching to Files.com. Thank you for choosing us! ### 28. Effortless File Management Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Will M. | CVE, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Files.com?** Makes it extremely easy to manage my files **What do you dislike about Files.com?** I don't dislike anything about Files.com yet **What problems is Files.com solving and how is that benefiting you?** I like the single visibility layer ### 29. Files.com makes it easier for us to do business with other businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce F. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2025 **What do you like best about Files.com?** Files .com provides a super friendly, easy to use interface with a huge host of features that allows you to configure it the way you need it. Integration options between different applications is a breeze. Support is fantastic and has always been proactive and helpful. **What do you dislike about Files.com?** nothing to add here. Our experience with Files.com has been great. **What problems is Files.com solving and how is that benefiting you?** We have a number of disparate systems and files.com has made the transfer of information between the different platforms a breeze. What was once a coding nightmare has been made quick and easy with the Files.com integration options. ### 30. Rock Solid solution for file transfer. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | IT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Files.com?** As a seasoned systems administrator, I've had the pleasure of implementing Files.com at two distinct organizations, and I can say that it has revolutionized the way we manage our file-sharing needs. The flexibility to integrate Files.com with other cloud storage solutions and automate file transfers across our entire organization is nothing short of remarkable. Initially, our goal was to create a simple web portal for customers to upload files. However, as we dove deeper into the capabilities of Files.com, we discovered a powerhouse of a solution that far exceeded our expectations. The desktop application, CLI/SDK tooling, and integrations available with Files.com have allowed us to deliver unparalleled file-sharing experiences to our users. One of the most significant advantages of Files.com is its versatility. It seamlessly integrates with various cloud storage solutions, enabling us to create a cohesive file-sharing ecosystem that caters to our unique organizational needs. This flexibility has enabled me to confidently say "Yes, Files.com can do that!" for numerous project requests, impressing stakeholders and meeting their expectations. What's truly impressive about Files.com is its support team. Their guidance and assistance were always readily available whenever we encountered any challenges or had questions. The extensive documentation provided by the team has been an invaluable resource in ensuring a smooth onboarding process. As a systems administrator, I can say that Files.com has made my life significantly easier. It's streamlined our file-sharing processes, reduced errors, and increased productivity across our organization. The peace of mind that comes with knowing our files are securely stored and easily accessible is unparalleled. **What do you dislike about Files.com?** I wish there was more attention spent on branding and customization. This doesn't really bother me as a systems admin, but the graphics and marketing teams would love to be able to do more with the landing page for the customer facing portal. The branding in my opinion is "fine" but it has room for improvement. **What problems is Files.com solving and how is that benefiting you?** Files.com is a turnkey low maintenance solution. I don't have to worry about certificates, web hosting, or any of the other headaches with the public internet. We get a nice web portal for our customers, ad hoc file sharing, and integrations to AWS and AZURE. We also utilize the on prem file syncing which allows our users to work locally as if the files are on a traditional file server. I absolutely love the fine grained identity management options. SSO worked after 5 minutes of setup. Things just work. ### 31. They sorted out the issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Files.com?** I used to have problems with transferring the files through files.com, but it has been fixed. **What do you dislike about Files.com?** UI already looks outdated. It would be great if the software can be updated to make it more modern. Sometimes, it's difficult to find the accurate file. **Recommendations to others considering Files.com:** If you need FTP server, this software is very good. It's not as good if you want file sharing for the organization **What problems is Files.com solving and how is that benefiting you?** Files.com allows to connect our vendors and allows automatic information sharing. The software allows automatization well. We have used it for transferring/storing XML files ### 32. Very intuitive and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrigo R. | Global Support Analyst - Incident Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Files.com?** Easy to navigate and find things. Support is fantastic. I use it daily and never had any problems. **What do you dislike about Files.com?** Nothing. It's an easy platform and I can navigate easily around and find what I need very quickly. **What problems is Files.com solving and how is that benefiting you?** My clients are able to upload their files using their folders and we receive them with no issues. ### 33. Files is an easy way to organize and host files. **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah C. | Web Content Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Files.com?** Its very easy to create an organizational structures to meet the needs of my business. **What do you dislike about Files.com?** It is not possible to search for multiple files at once. **What problems is Files.com solving and how is that benefiting you?** We use this platform as our image repository that allows our business partners to easily ingest images. **Official Response from Kevin Bombino:** > Great to hear. We'd love to learn more about your request for searching. Please reach out to us at support@files.com and we'd be happy to set up a meeting to get your detailed feedback to our product team. ### 34. Great for secure file transfers but could use easier file sorting **Rating:** 5.0/5.0 stars **Reviewed by:** Jose C. | Jr. Product Manager over Integrations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Files.com?** I love the SFTP transfer setup—it’s perfect for automating reports and sending them to clients without too much hassle. The guest access feature is super handy, too, since it lets me securely share files without hassle. It’s great for keeping things efficient and secure. The SFTP feature lets me automate stuff easily, and giving clients quick access through guest links is a lifesaver. **What do you dislike about Files.com?** Finding specific files can be a pain without sorting options by name, type, or date. It’d be awesome if they could add some flexibility here. Not having a sorting option slows things down when you’re trying to track down a specific file, so that could definitely be improved. I don't login to Files.com too often, but when I do, I need to find files as quick as possible. **What problems is Files.com solving and how is that benefiting you?** Files.com is super handy for handling secure file transfers and automating things like sending reports to clients through SFTP. I love how easy it is to give guests specific access to files for quick, secure sharing without extra steps. The only downside I’ve noticed is that searching for files can be tricky without sorting options by name, type, or date. Overall, though, it’s a reliable, efficient tool that keeps our data safe and our workflow smooth. ### 35. Files.com more than just an sftp site **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Files.com?** Easier than One Drive for sharing large file sizes and to external recipients. **What do you dislike about Files.com?** Most of my complaints around files.com have been resolved but were really caused due to poor implementation. **What problems is Files.com solving and how is that benefiting you?** We use it primarily for sharing very large files with customers, and also use it as an SFTP that connects our ADP system with our PowerAutomate jobs for automating HR user management. ### 36. A Good SaaS based FTP server! **Rating:** 4.0/5.0 stars **Reviewed by:** Kushal R. | Security Architect!, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Files.com?** We were looking for a robust and secure SaaS based FTP platform and found this very helpful with initial understanding with a POC. Very great features and easy to use functionality within the application itself. Supports a wide range of usecase for an enterprise. **What do you dislike about Files.com?** Everything is pretty good! Not much to complain about. **What problems is Files.com solving and how is that benefiting you?** FTP with more easy access and great application security for limited access to users and can be controlled by RBACs ### 37. We needed a secure way to host our FTP files... Files.com was meeting all our needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Files.com?** The security of the platform fitted our needs and it's really simple to use. **What do you dislike about Files.com?** I can't find anything to say... Could be Free... **What problems is Files.com solving and how is that benefiting you?** Our TI had probleb with the security of our FTP files. ### 38. Great Resource, Easy to Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Files.com?** We love the ease of management and integrations available. Performance and reliability are spot on and having an easy management portal is even better.Implementation was a breeze and support has been great the one time we needed to use it. **What do you dislike about Files.com?** Not really anything negative to report so far. **What problems is Files.com solving and how is that benefiting you?** File respository for special projects as well as storage point fro some of our cloud integrations. ### 39. Realy helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Files.com?** Possibility to share heavy documents with anybody by sending a link to the folder **What do you dislike about Files.com?** The link expires after a while if you do not pay attention to the settings when creating it **What problems is Files.com solving and how is that benefiting you?** Heavy documents can not be send by email, so Files.com is a good way to do so ### 40. Affordable service with Great FTP/SFTP support **Rating:** 5.0/5.0 stars **Reviewed by:** Luca L. | I, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Files.com?** Lot of file management types, Web, FTP , SFTP, agent, shared link (with password) and so on **What do you dislike about Files.com?** Sometimes user search dont find user, happened a couple of times **What problems is Files.com solving and how is that benefiting you?** Externalization of FTP and SFTP EDI services, increasing security in company ### 41. Fully featured and smooth FTP platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Files.com?** I've been using it for 8 years and I'm very satisfied with all the features it offers: file management, advanced users, automation, external connector... Recently I use the SFTP synchronisation with other system and it work very great ! Always satisfied with the continous évolution of files.com! **What do you dislike about Files.com?** We need to dig a lot to find features, because they're a lot of them ! **What problems is Files.com solving and how is that benefiting you?** Outsourcing and management of a complete FTP system. Easy integration with my clients. ### 42. Phenomenal File Transfer Service with great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Files.com?** What I like the most is that anytime I need help (from when I first set up my account to a need to make system changes), I can easily set up a time with one of Files.com tech support. They are smart and tenacious and have walked me through a variety of upgrades. **What do you dislike about Files.com?** Sometimes their billing is annoying. Every entrepreneur has cash flow issues from time to time. If I get to the end of the month and then owe two months worth, I then have to pay both months before my account switches back on. **What problems is Files.com solving and how is that benefiting you?** Files.com helps me transfer files from my clients and then pushes each file to my AWS machine. The solution just works, and is very solid. ### 43. A fantastic automated platform for efficient managed file transfers **Rating:** 5.0/5.0 stars **Reviewed by:** Mahaboob B. | St. Business Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2024 **What do you like best about Files.com?** I've spent the last seven years utilizing Files.com. Our file-sharing procedures have been greatly expedited by this automated platform for managed file transfers, which also makes data transfers safe and simple. Our manual effort has decreased due to the extensive automation features and ease of use, which has saved us time and money. A dependable service that guarantees safe and legal file transfers, ideal for companies with intricate data requirements. Our operational efficiency has significantly increased because to the platform's capacity to automate and monitor file transfers. This platform's outstanding performance and security have revolutionized the way we handle and move important company files. **What do you dislike about Files.com?** I don't have any issues or dislikes with Files.com. **What problems is Files.com solving and how is that benefiting you?** Files.com offering centralized file management and safe, automated file transfers, Files.com addresses a number of important issues. It guarantees adherence to security procedures, removes the need for manual file exchange, and lowers the possibility of data breaches. Workflows are streamlined by the platform's FTP services, which also enhance productivity and cooperation by making it simple to exchange big files with clients and coworkers. All things considered, its safe, dependable file transfer procedures increase operational effectiveness and offer comfort. ### 44. Excelent platform and they are improving services every year. **Rating:** 4.0/5.0 stars **Reviewed by:** César P. | Tech Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Files.com?** Usability and services are the best about files.com **What do you dislike about Files.com?** some times bandwich could be slow generating long response times **What problems is Files.com solving and how is that benefiting you?** Creating an easy way to transfer files and engage the final user ### 45. Reliable and Efficient File Transfer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Files.com?** I appreciate the secure, fast, and user-friendly interface that makes file sharing and automation incredibly efficient **What do you dislike about Files.com?** Sometimes the initial setup can be a bit complex for new users unfamiliar with advanced configurations **What problems is Files.com solving and how is that benefiting you?** Files.com solves secure data exchange issues, helping us protect client information, streamline workflows, and ensure compliance with data privacy regulations ### 46. Great product for our company's needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | Data Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Files.com?** Great service. Incredible customer support. We use it daily and have never had an issue. Easy onboarding for our customers and employees. **What do you dislike about Files.com?** Price could be considered high, but the service you get from it more than makes up for the price. **What problems is Files.com solving and how is that benefiting you?** Easy onboarding for clients to upload, download and review files. **Official Response from Kevin Bombino:** > Thank you for your kind words about our service and customer support! ### 47. Great tool for professional use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Files.com?** The "Sharing" feature that allows the user to upload files and generate a secure share link to access the content. This is beneficial for the ease of sending secure documents and of sharing large files. **What do you dislike about Files.com?** It was required to include something in this field, so I will say I'm not fond of the color scheme. **What problems is Files.com solving and how is that benefiting you?** Files.com allows my team to send larger files than our current email service allows. ### 48. Perfect for what this small law firm needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Yashila S. | IT Administrator/Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Files.com?** How easy it is to use. We are able to upload batches of files, generate a share link, and generate a unique password in order for our co-counsel to access files. Additionally, we can easily set the permission levels and other features - such as - having the link to those 'shared files' expire 7 days after we send the link to them. (Which is optional! Sometimes you need that, sometimes you don't want the link to expire.) Bottom Line: The functionality we receive from Files.com makes it the absolute best choice for us! **What do you dislike about Files.com?** We have not had any 'downsides' to using Files.com. **What problems is Files.com solving and how is that benefiting you?** It gives us a secure way to share sensitive materials with our co-counsel law firms. ### 49. Simple and direct. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Files.com?** As an admin for my company, I find the admin interface remarkably simple and/or clear we especially like the absolute times feature to see when our users were last active on their accounts. **What do you dislike about Files.com?** Missing feature, dark mode for the entire interface not just the shortcuts/hamburger menu, is much more pleasant for your eyes, and gives the interface a sophisticated and modern feel, in line with edge browser and many other apps and OS's these days. **What problems is Files.com solving and how is that benefiting you?** Sharing of large files, between in-company users and departments as well as with outside suppliers and/or consultants on joint projects. ### 50. I am a platform Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Todd A. | Director Of Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Files.com?** THe intergrations is the best part of the platform as well as the security and auditing. **What do you dislike about Files.com?** Customer support is good but we are not able to see the previous cases. **What problems is Files.com solving and how is that benefiting you?** Data Loss Policy as well as client onboarding. ## Files.com Discussions - [What is files com?](https://www.g2.com/discussions/what-is-files-com) - 1 comment, 1 upvote - [What is Brickftp?](https://www.g2.com/discussions/what-is-brickftp) - 2 comments - [How to use file com?](https://www.g2.com/discussions/how-to-use-file-com) - 2 comments - [How good is files com?](https://www.g2.com/discussions/how-good-is-files-com) - 2 comments - [View Files.com pricing details and edition comparison](https://www.g2.com/products/files-com/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+23%3A06%3A52+-0500&secure%5Bsession_id%5D=964449ba-58be-4730-9b9d-d7c02ba09883&secure%5Btoken%5D=e33a0b2679ce6ff7bfaa197b805226a2598f5f7230ceb98ce35949ae5b650802&format=llm_user) ## Files.com Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) - [FCM](https://www.g2.com/products/fcm/reviews) - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [S3 Drive](https://www.g2.com/products/s3-drive/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Wasabi Object Storage](https://www.g2.com/products/wasabi-object-storage/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Files.com Features **Data Delivery** - Load Balancing - Application Integration - File Transfer Acceleration - Content Routing **Management** - File Management - Synchronization - Scheduling - Performance **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture **Functionality** - Mobile Support - Encryption - Extensibility - Reporting and Analytics **Functionality** - File Transfer - Language Support - File Backup - Mobile Support **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation **Governance** - Access Control - Compliance - Provisioning and Governance **Security** - Encryption - Authentication - Access Control **Security** - Data Encryption - Security Standards - Communication Protocol **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI **Core Transfer Infrastructure - Managed File Transfer (MFT)** - Load Balancing - File Transfer Acceleration - Application Integration - Content Routing **Deployment ** - Hybrid - Cloud to Cloud **Platform Capabilities - Managed File Transfer (MFT)** - Encryption - Mobile Support - Reporting and Analytics - Extensibility **Security & Compliance Controls - Managed File Transfer (MFT)** - Access Control - Compliance - Provisioning and Governance **Intelligent Automation & AI - Managed File Transfer (MFT)** - Anomaly Detection - Automated Policy Enforcement - Predictive Resource Allocation - Intelligent Routing ## Top Files.com Alternatives - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) - 4.4/5.0 (520 reviews) - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) - 4.6/5.0 (432 reviews) - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,475 reviews)