Last updated on Jul 28, 2026
Files.com offers 4 pricing editions, starting from $0 to $10,000. Files.com pricing tiers are designed to support different usage levels and team sizes. Files.com also offers a free trial. Compare the Files.com pricing table below to figure out the best fit for your needs. Some plans may require you to contact Files.com for custom pricing.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Files.com does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.
According to G2 data, Files.com pricing in 2026 starts at $199.00 and can reach $10,000.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Files.com's official pricing page for the most current details.
According to G2 reviews of Files.com, the Starter plan suits small businesses needing managed SFTP, granular permissions, and audit logging without infrastructure overhead, particularly in financial services, healthcare, and information services. The Power plan at $499/month fits mid-market teams requiring SSO, GPG encryption, custom branding, and on-premise agent connectivity, segments well represented across G2's mid-market reviewer base in manufacturing, logistics, and retail. Files.com's Enterprise pricing starting at $10,000/year targets organizations needing SLAs, child site environments, and unlimited connections, with G2 enterprise reviewers in healthcare, retail, and government confirming this fit. G2 reviewers consistently flag Files.com's pricing as less suitable for low-volume or single-use-case small teams.
Files.com offers no permanent free tier. According to G2's pricing data for Files.com, the 7-day free trial provides full platform access including all integrations, automations, protocols, APIs, and onboarding support, with no feature restrictions during evaluation. Files.com's paid plans begin at $199/month for the Starter tier, unlocking persistent user accounts, outbound connections, and defined storage. Higher tiers add GPG encryption, SSO, custom domains, dedicated IPs, on-premise agents, and advanced SDKs. The Power plan at $499/month introduces operational logging and Boomi/MuleSoft connectors. G2 reviewers note the trial environment converts directly into the paid environment, eliminating reconfiguration when purchasing.
G2 reviewers overwhelmingly rate Files.com 4.5 to 5 out of 5, yet pricing complaints appear in a significant portion of reviews, making it a clear premium-tier investment. The recurring pattern across G2 reviews of Files.com is high satisfaction paired with cost concerns, particularly from small businesses and low-volume users. Reviewers in financial services, healthcare, and logistics consistently frame Files.com's pricing as justified by reliability, compliance features, HIPAA support, and eliminated infrastructure overhead. However, G2 users flag steep per-user scaling, abrupt price increases, and limited flexibility for light workloads as genuine drawbacks. One G2 reviewer explicitly noted Files.com replaced seven separate services, reinforcing consolidated value for complex use cases.
Very secure online platform. I like the fact it is simple to use. Review collected by and hosted on G2.com.
In this market place offer a better price point. Review collected by and hosted on G2.com.
Like all other cloud sharing services once you have a TON of data there the company will jack up your pricing to unrealistic prices. We've moved to implementing our own cloud as every single provider has done this to us after a year or two or three (max). Review collected by and hosted on G2.com.
Once you go into renewals the folks there are pretty hard to deal with. No breaks, give us more money. I'd shy away from these types of services and pay the money to implement your sharepoint or other internal cloud solutions. You will save money in the long run and not have to worry about your data being held hostage. Review collected by and hosted on G2.com.
Thanks so much for taking the time to review Files.com - our team is thrilled to hear that there's so much that has been working for your organization!
I will make sure to get a note over to our product team regarding the indexing/searching feature you have outlined above for consideration of a future release.
