---
title: Fieldpoint Service Applications Reviews
meta_title: 'Fieldpoint Service Applications Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Fieldpoint Service Applications works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 2
  scale: '5'
date_modified: '2026-05-31'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Fieldpoint Service Applications Reviews
**Vendor:** Fieldpoint  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 2
## About Fieldpoint Service Applications
Fieldpoint’s Field Service Software is designed to improve enterprise productivity, increase revenue and boost customer satisfaction.




## Fieldpoint Service Applications Reviews
  ### 1. Fieldpoint has improved our company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Fieldpoint Service Applications?**

I like that the software has the ability to be fully customizable to fit your own company's needs. One of the best things about using Fieldpoint is how easy it is to work with the developers

**What do you dislike about Fieldpoint Service Applications?**

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.

**What problems is Fieldpoint Service Applications solving and how is that benefiting you?**

Before using Fieldpoint we were a company that utilized paper and offline spreadsheets. We now are able to see a more collective amount of all of our work orders, projects, and invoices that are being sent out through the software.

  ### 2. Fieldpoint Alert Service Application Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert G. | Managed Services Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about Fieldpoint Service Applications?**

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.

**What do you dislike about Fieldpoint Service Applications?**

Some modules and features were difficult to implement or were not implemented, and would require a change in our workflow and internal processes. Looking back in hind sight, would have been nice to have been told at the beginning of deployment about the many layers of configuration and setup. Having a more in depth discussions at that time might have led to better decisions on setup and deployment.

**What problems is Fieldpoint Service Applications solving and how is that benefiting you?**

A central place to keep all support related work, time, billing, notes and associated hardware. It does have several integrations available, like quickbooks and web based customer portals.


## Fieldpoint Service Applications Discussions
  - [What is Fieldpoint Service Applications used for?](https://www.g2.com/discussions/what-is-fieldpoint-service-applications-used-for)

- [View Fieldpoint Service Applications pricing details and edition comparison](https://www.g2.com/products/fieldpoint-service-applications/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+16%3A22%3A51+-0500&secure%5Bsession_id%5D=757e3f7d-5459-438f-b47d-c8ada7630f3b&secure%5Btoken%5D=5e91a60b0f08e3789a9c160b2ece2bf8030726cc45f7922a7fe42737571431cd&format=llm_user)

## Fieldpoint Service Applications Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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